Return Material

Hi MM Gurus,
I am working on a trading Client. I have one scenario to discuss regarding the Retrurn material from the customer.
Sometimes the material is returned from the customer. Now the warranty check will happen in the plant with the vendor from where it was procured because this warranty is the warranty period of the vendor only.
Now there are two cases will happen
1) Repair
2)Replacement
If the material is not in warranty then the vendor will Repair/Replace it with charges.
If the material is warranty then the vendor will Repair/Replace it without any charges.
How this material will be sent to the vendor?
How to handle this scenario??
Is this scenario is possible in MM Core module only??
Please give a solution with explanation.
Points will be awarded.

Hi,
First of all to track the stock of materials returned back by customers, you should have a separate Storage Location as "Returns Store"
Now follow the below procedure to get back the material stock from customer;
1. VA01 - Create Returns order w/o reference
2. VL01N - Create Delivery and do PGR (Stock will get received in "Returns" Stock of Customer, view in MMBE)
3. MIGO - Transfer Posting > Others (Transfer stock of materials from Returns to Un-restricted if to be used by your organization or
Blocked Stock if to be returned to vendor as per requirement)
Use following Movement Types;
453 Transfer posting to own stock from returns from customer OR
459 Stock transfer returns to blocked
At this stage following A/c Entry will get generated;
Stock A/c - Dr
COGS A/c - Cr
4. VF01 - Create Credit Memo w.r.t. Delivery Document
A/c Entry generated will be;
Customer A/c - Cr
Sales Revenue - Dr
Now follow the below procedure to return back the material stock to vendor;
1. ME21N - Create a Returns PO (Activate "Returns" indicator for PO line item)
2. MIGO - Goods Receipt > Purchase Order (Returns PO) (Here system will hit Mvmt type "161" and you can also select Blocked stock from
where you want to return the stock to vendor)
Accounting Entry generated will be;
Stock A/c - Cr
GR/IR Clearing - Dr
3. MIRO - Credit memo w.r.t. Returns PO
Accounting Entry generated will be;
Vendor A/c - Dr
GR/IR Clearing - Cr

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Edited by: Sunil Kalia on Sep 15, 2010 9:19 AM
Edited by: Sunil Kalia on Sep 15, 2010 9:20 AM

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Message was edited by: Johni
Johni J

Hi John,
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Regards
vdheeraj

Hi Deepak,
Thanks for your inputs.
we are implementing in pharma company. As per your suggestion the product which we are taking in as Return material is say for example a tablet which i cannot take in as dissamble production order which is not posssible.
So a thought to enter as separate item. I know this will affect inventory. ANy suggestion for this.
Because after tatking this as return item we have to book Incoming Excise invoice and then Credit memo to adjust the customer balance.
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Hi Deepak,
Thanks for your inputs.
we are implementing in pharma company. As per your suggestion the product which we are taking in as Return material is say for example a tablet which i cannot take in as dissamble production order which is not posssible.
So a thought to enter as separate item. I know this will affect inventory. ANy suggestion for this.
Because after tatking this as return item we have to book Incoming Excise invoice and then Credit memo to adjust the customer balance.
Any suggestion how to follow the steps in SAP. Your help will be very useful.

Return Material

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