Returns order open status

Dear All
Scenario:
Return order is created without reference to any order then credit memo has been created.After cancelling credit memo the return order remains open.
How to change the status of return order to closed.
After assigmment of reason of rejection status becomes being processed.
The order couldnt be deleted.
The item category of order is REN.
Please suggest how to change the status of order to closed.
Thanks In Advance.
Goutam

hi
i just dont understand the scenario at all
first creating a returns order with out reference dosent make any sence
then after creating a credit memo with ref to returns again cancelling it,,can you just tell me in what type of business process is it used
then why to create a returns order if ur scenario is to cancle it
but if this is ur scenario
go in change mode of returns order and place a reason for rejection for that material
by doing this ur status will be completed
keep reason for rejection for all the materials in that order
then only the status will be completed
regards
ravi
reward if help ful
Edited by: ravi chandra on Mar 31, 2008 12:58 PM

Similar Messages

Return order and status

Hello All,
I've created a sales order type with a "SD document category" ='H' (returns).
Linked to this sales order type, I've created an item category with a 'billing relevance' = ' B' (relevant for order-related billing - status acc to order qty).
The aim is to create a return with no delivery, but only an invoice : I want to invoice directly the return.
However, when I invoice my return, the status of my return stays in "Being processed" and is not moved to "completed".
Is there a solution so as to move this document status to "completed" when invoicing is performed?
Thanks in advance for your answers.

Check the copy control settings in t.code VTFA.
At the header level, check the box Copy item number. At item level, Check billing quantity value (as A) and Pos/Neg quantity as +.
You can always refer the standard document types and try to copycat the values.
Also check the sales order item category in t.code VOV7. Make sure that the item cat.status.group contain value as 2.
After any changes made, create new documents and check again.
Regards,

How to close the Return Order from Billing due list

Dear Gurus,
This is the scenario of Free subsequent delivery with the reference of Return Delivery.
In brief-->
I created one sales order and done its normal delivery and billing. So this order to cash cycle is completed.
Then due to the damage in transit of some material customer wants to return some good and ask for the subsequent delivery of same goods.
therefore I create a return sales order with the reference of previous sales order and and do the return delivery. Here I am not making the credit note as I have to make the subsequent delivery for the return order.
So I create the sales order for subsequent delivery with the reference of Return order and do the delivery.
Now I have the query that when I run the billing due list (VF04) I get the same return order in billing due list as I have not created the credit memo with its reference. And the return order will remain there always. But I dont want that return order to appear in the billing due list as I have done the subsequent delivery for that return order.
Please tell me how the return order's status can be made completed to avoid it in billing due list.
Please suggest me all the possible solutions to complete the scenario.
regards,
Sanjay

Hi,
The SDF has to be created with refernce to the Sales Order only.
In Brief:-
When ever the goods are damaged in transit,generally we ask them to scrap the damaged goods and then decide what to do like
1) Either to give a credit note to the customer for the damaged goods.
or
2)Replace the Goods by SDF.
Check me if iam wrong
Regards
SK

Open return orders in sd module

hi all,
can any one explain me wht are open return orders in sd module and also credit memo issued for opem return order and goods receipt processed against the delivery.
if possible can u explain me with example.
thanks

Hi Dilip,
1. Return orders are created with reference to sales orders which have been rejected due to some reasons. There are many reasons as to why a sales order is rejected like incorrect deliveries, Damages during transits, Delayed deliveries,etc. Before the finance department processes them these return orders are blocked by applying a billing block. Such documents which havent been cleared by the finance department are called Open Return Orders.
A credit memo is released by the vendor based upon pre sales agreements since the customer has to be paid for the return orders.
Ex:
Lets assume there is a textile company. They have three Plants producing Textiles at three different locations (A, B and C). They get raw material like dyes, buttons and zips from third party supplier. An agreement was made with the supplier to send a consignment of 100 Litres of Dye and 10 Cartons of buttons to Plant B. A sales order (SD01) was created based on this consignment. But the Dye reaches plant C instead of Plant B. So a return order is created for the sales order (SD01) and a billing block is applied to it. Then the return order is considered to be open for review. Once the finance guys validate the document and approve it the order is closed and released.
Once that is received by the Vendor he issues a credit memo to the Textiles company since he has to cover for the wrong deliveries and loss of production hours.
I hope your doubt is cleared, Reward if helpful.

Reg. Open Order with Status

HI,
can anyone let me know about Open Order with Status normally that we have to create Generic Extractors to extract that data.
thanx in advance
peter b

Hi peter,
Normally for Open Order with Status, you need to create a generic data source
on the database table 'VBBE', this table contains the Open Orders along with
the open quantities, then coming to the status, it is the business process to
determine since how long the sale order is Open, and the status of the Order..
I would suggest you to create a table level data souce on VBBE and try to
build the logic in the extractor if at all needed..
Hope it would give U an idea to begin..if you can achive any this with this do not
forget to assign point..
for any further questions revert..
Cheers..
Pattan.

Return order released to FI open item without updating credit value.

Hi guys, give me a hand.
In China, Goods Return requires supporting document like tax certificate. When a return order has been posted to AR open item, we still can not pay the customer until we get the document from our customer. In this logic, we don't want to update the credit value of that customer when credit memo is posted to AR. Can we change the credit value calculation that way?

Hi skell244,
One reason why we have our Return and Exchange Promise is that we realize what you purchase doesn’t quite work out as you anticipated. I’m sorry to hear this might be the case with your radar detector and car stereo.
As long as you are able to provide that information to your local store, they should be able to locate your receipt to confirm your purchase is inside of our 15-day return window. Alternatively, I may also be able to locate your receipt on my end and email you a copy of it. If you wish me to attempt this, please send me a private message with as much of the following information as possible.
Full name:
Phone number:
Email address used for the purchase:
City/State of store:
Date of purchase:
Total purchase amount:
Visa/MasterCard/Amex/etc. (don’t provide debit card numbers):
You may send me a private message by logging into the forum and clicking on the blue button included in my signature below.
Thank you,

Open qauntities in return order

Hi All,
I need to post a goods issue for a return order based on the idoc data. I have to check the open quantities in the order and have to post the goods issue. Can you please tell me how can I know which line item is open and I know I can post the goods issue using BAPI_GOODSMVT_CREATE. Please let me know how I can check the open quantities in the order like field, table etc...
Thanks,
Kiran.

Could somebody help me with this.

ORDER get status OPEN after reversal of billing document.

Hi Experts,
Can someone help me with the following issue?
I've created an order with VA01. After that i've created a bill with VF01.
Then I had to reverse the bill. After the reverse of the bill the order overall status goes back to OPEN
The reversal is doen by the use of Billing document -> cancel.
no futher action are taken.
Can someone tell me how i can solve this?
I don't have many experience with SD.
Kind regards R.L.Groener

Hello,
As per the mail chain it is clear that there is no delivery document created, so it an order related billing only.
Once the document is completely referred to the subsequent document, then the preceding document will have a status 'Completed'. But, when the subsequent document is deleted/cancelled/reversed, then the preceding document will become 'Open' becasue it can still be referenced and created a subsequent document.
If you want to reject your document, put a valid 'reason for rejection' and reject the item.
Regards,
SAM
Hope you are clear.

Reg: Sales return order

Hi Friends ,
I created Sales return order with VA01 .....and delivered partially due to some reason and maintained reson for rejection and saved the order . but it is still showing in the Va05 Transaction... plzzzzzz help me not to show the order in Va05 ?

Guru,
What is the status of the Return order showing in document flow?
And in VA05, did you select all sales order or open sales order.in selection criteria.??
Thanks,
Raja

Problem wth incomplete returns orders - Shipp pt and route are greyed out

Hi
This is the problem with the incomplete return orders (v.02). All the subsequent documents are in complete process, but the returns order status is showing open status. This is because the user tried to remove the delivery block in returns order using a tcode (customized) and after that the shipping point and route in the returns order are removed and the fields are greyed out. So we need to complete all those returns order either through updating the database tables, please let me know how to achieve this?
Thanks in advance
Kishore

Hi Kishore,
As you might have shipping point and the route in the incompletion procedure for this return delivery type and these shipping point and the route are automatically determined, these fileds are greyed out. You have to remove these fileds in incompletion procedure by going to "SPRO-IMG-SHIPPING-BASIC SHIPPING FUNCTIONS-INCOPMLTION FOR DELIVERIES"(VUA2--TRANSACTION).
Or use seperate shipping conditions for the retunr process ,so that you can detemrine shipping point differently(You can assing some other shipping point as well in shipping point determination by entering Manual shipping point (OVL2).
Regards
Ram Pedarla

Credit for overdue returns order

Hi there,
We have a scenario of checking the credit line for every sales order and delivery and the system is configured to block order entry when over due open items exist for that customer. However, with this config, the system blocks a sales order even when the returns order is overdue, which means the customer has a credit item overdue. Is there any solution to this where we can have the SAP check only for receivable overdues and not credits (return orders or credit memos) when blocking the order entry?
Thanks,

This is due to fact that Order acknowlegment is not possible in case of return PO.

Return order with ref to billing doc

Hello Everyone,
When creating a u201Creturn order with creditu201D by referencing a u201Cbilling document (debit memo)u201D not all line items are getting copied over to the return order. My config is
VTAF: Copy control: Billing document to sales document
TGT          Sales doc type          Source          Billing type
TRE          Ret with credit          B110          Debit memo
DataT=052          021=Copying requirement
DataT=103
DataT=003
Copy item number & complete reference CHECKED
I have five item categories for this and all of them have this setting bellow
DataT=153          303=Copying requirement
DataT=104
DataT=004          X=Update document flow
Also, all pricing condition is not copying over as well. Warning that i get is "Item cat for item 0010 cant' be determined". Then, in the return order line 10 is not copied. Rest of the line are copied fine except pricing condition. Any help will be highly appriciated. thanks...

Hi Lauraice,
Pls check the config in copy controls in VTAF.
Header level :
052 - Billing doc header
103 : Billing business header data
003 : Billing header partner
Copying requirements : 021 9 Billing header )
Activate only copy item number
Item Level :
153 _ Item from Billing document
104 - Billing business item data
004 - Billing item partner
Copying requirement : 303 ( always an item)
Update document flow : x ( Create document flow records )
Pricing type : B ( Carry out new pricing )
Kindly check your config and let us know the status.
I hope it should work.
Regards,
SK

How to avoid user from entering new price condition in return order

Dear Expert
We are facing a scenario where we make return order; the Price is copied from the invoice. And it is working perfectly. The system does not allow us to change the price.
The issue we are facing here is that user can input new condition like discount /premium and change the net value for the return order pricing, and this will reflect in the credit note for returns.
Is there a way to restrict the user from entering any pricing condition in the header or item conditions tab.
although we cannot change the original price coming from invoice referenced for return order, but the user can input new price conditions as below. This must not be allowed.
The price must come according to the Qty being referenced.
While making the credit for returns, the user has a chance of further making changes to the net value by adding new conditions. Hence this must also be restricted for any changes.
Thanks
Edited by: Lakshmipathi on Jan 31, 2012 6:55 PM
Thread Locked - Reason Cross Post

okie .... i will tell briefly what is the problem ....
Take a scenario wherein a user has logged into my application and he is performing a task which will put his user id and his employee id into the session. Then he opens another window by using either ctrl+n or through files->new window.
So now a new browser will open but the session will be same ..... in this newly opened browser, user performs some operation which will remove the user id and employee id from the session .... Now if he again comes back to the first window and tries to do some operation, then a null pointer exception will be thrown saying that the employee id is null .... because he has deleted that in the newly created browser ..... to avoid this situation what can we do ???? can you please help me in this regard ??? you got my problem right !!!

LSMW for open notifications,open sales order & open service order

Hi Gurus,
Can anyone please tell me how to go about writing LSMW's for open notifications,open sales order & open service order.
This is for service processing in CS ,where has the scenario is
Create Notification (IW51) --> create Sales Order(Multiple Line Items) ( VA02) --> Create Service Order ( IW32)
Service order is automatically (Item Proposal) generated w.r.t Sales Order (multiple line items)
How to I do the recording for transactions in such a scenario.
Please suggest!
Thanks!
Vinod

you can use the below LSMW IDOC method
SALESORDER_CREATEFROMDAT2       Sales order: Create Sales Order
SERVICENOTIFICATION_CREATEFROM Create service notification
SERVICE_CREATE                  Creation of a Service Master Record
CARNOT                          Delivery: Shipping notification
DESADT                          Shipping notification
DESADV                          Delivery: Shipping notification
INOTIF                          Notifications
INTUPD                          Notification Status Update
ISU_ADVICE                      IS-U Deregulation: Notification
ISU_CHANGE_REQUEST              IS-U: Notification of Change to
ISU_MAINT_SO                    IS-U Dereg.: Notification of Dev
ISU_REMITTANCE_ADVICE           Transfer Notification

QM-SD: Sales Return Inspection lot status Error

Hello Expert,
I want to post Goods receipt in a Returns delivery with QM activated in the material but the following message is displayed:
Status of inspection lot 060000000001 / partial lot 000000 does not allow good issue
Message no. VL171
The inspection type is 06 (Inspection for Returns from Customer).
The movement type is the 651.
I thought that the inspection lot was created when you post the Good receipt, not when you create the delivery, and the stock material would be Qual. Inspection. So, then I should run QA11 click on Accepted in the UD to transfer the stock to Unrestricted use.
Summarizing, the inspection lot is being created when I create the delivery. I can post GR only after running QA11. But then another inspection lot is created and the stock is posted in Returns. I think that the standard should not work like this.
Please let me know what could be the reason for the error for goods issue for sales return?
Thanks in advance.
Pablo
Sales Return Inspection lot status Error

Dear Nunez
1) 06 inspection lot gets created when you create a delivery not when you do the GR.
2) for 651 movement type only 06 inspection lot will be created and this lot will not be stock specefic. You cannot do stock posting for this lot
3) if you need an inspection lot while doing the GR of the delivery then kindly do the following
1) make use of movement type 653 instead of 651
2) activate 05 inspection in the material master. (deactivate 06)
3) for delivery type LR ( the delivery type you are using for the return ) maintain 05 inspection type in the config
SPRO > QM> Quality Inspection> Inspection Lot Creation>Inspection at Shipping>Assign Inspection Lot Origin to Delivery Type>LR 05inspection type.
Now create the return sales order and then do PGR. inspection 05 will be created. you can do the stock posting in this lot
regards
gajesh

Returns order open status

Similar Messages

Maybe you are looking for