Review Comments in Word output

Hi,
My reviewer do not have access to RoboHelp instead reviews the Word output. The comments that I add for my reviewer are not getting generated in the Word Output?
I user RH version 9.
Can you please assist me?

We seem to be back to square one. You cannot create a Word document from the Review options so what is it that you are doing that creates a Word document?
As far as how comments should work with a PDF Review is concerned I am, as stated above, trying to get clarification from Adobe.
If you cannot wait for that, then there is a different approach but you will lose the ability for your reviewers to make changes in a PDF that can be imported. Changes are not the same thing as comments.
What you do is create a character style in both Rh and Word. I suggest you base the style on Normal and just change the font colour to something that stands out, Shocking Pink works. It's important that your create a character style rather than a paragraph style as that let's you insert comments within a paragraph. Then you create a Word document using Printed Documentation and map the two styles.
You will also need to create a build tag and apply it to those comments so that you can generate outputs with or without the comments.
I would suggest you also preface each comment with three hash symbols ### so that you can search any output to make sure nothing has creapt into an output that should not be there.
Having generated a document, your SMEs can make changes but you will have to identify those changes and make them manually in the help.
Once you have set it up and educated the SMEs, is not as bad as it may sound.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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>
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