RFC fail to reach existing BI system

I have a RFC conenction error. We have setup the BIA and run the initialRfcConfiguration.py. The system tried to create a connection but failed to reach the BI server. We have created the user from the BI system but it was not able to reach. Can you advise what need to be done to get connected. Thanks.
Regards,
Veiter soo

Hello Veiter,
have you checked that the BI system is reachable? ( ping, telnet on BI Port 32<System Nr> )
Call the TREXADMIN standalone tool at /usr/sap/<SID>/TRX<Instance Nr>
- check the connection and logon data under Landscape -> Connectivity
- check if all services are running, especially the rfc service
- check the rfcservice trace and rfc trace on BI site
Please post the error messages that we can help you.
Normally the RFC connection were created by the initial install script, why did you use the initialRfcConfiguration.py manually?
Best Regards,
Jens

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