RoboHelp and Clearcase
Hi,
I want to do the following things:
Add my project files to clearcase
Check out the files from clearcase
Modify/Add files
Check in the files
I added my project files to clearcase, but when i open the
.xpj file RH throws the error message "Open project cancelled.
Unable to load database" and it points to the .cpd file.
I used the information available in this link
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?catid=449&threadid=1306286
which says that you should have hha.dll file. I already have
it. I am able to use RH from my local folders. The problem is only
when i open the project from clearcase. Pls let me know how to
integrate RH with clearcase.
Best practice for any source control product is to not add
these RH files: CPD, HHP, LDB, PSS.
Good luck,
Leon
Similar Messages
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RoboHelp and ClearCase integration
Hi,
Could anybody suggest me the steps or provide url on how to
integrate RoboHelp with ClearCase?
What i am looking for:
Open the RH project from ClearCase.
Modify the files.
Save the modified project back to ClearCase
Pls suggest...I don't think "integration" is possible; perhaps "detente" is
the best to hope for. I'd run some tests with copies of your
project first, especially if multiple writers are involved. Also,
for a RoboHelp project, do not add the HHP, CPD, PSS, and LDB files
to source control.
The process for any source control product is this:
1) Your IT peeps assign licensed privileges to you.
2) You create a directory in source control that will map to
your project directory.
3) You add your source files to source control.
4) You check out files, edit them, and check them in.
5) When you add files in your project, add them in source
control.
6) When you delete files in your project, you normally delete
them from source control first.
7) Generate your output to an entirely different directory
(not the default !SSL! directory under the project). Actually, I
recommend this whether using source control or not!
Good luck,
Leon -
RoboHelp X5 HTML and ClearCase 7
We use RoboHelp X5 for help file creation. We upgraded our version control system to Rational ClearCase 7 recently. Since then, we noticed that RoboHelp HTML did not work. On giving run command, curser goes busy for a while and nothing happens further. However, In the Windows Taskbar under Process menu, we can see RoboHTML.exe as a running process that uses about 10 MB of memory. But the program doesn't launch.
I searched with specific keywords and found this:
https://www-304.ibm.com/support/docview.wss?rs=984&uid=swg21258563&rat lid=cctocbody
They give a workaround of a software upgrade/downgrade! Right now we do not have a provision for an upgrade or downgrade as per the company policy. But, there are two systems with the same softwares installed and working fine. But those who use it however have no clue of the workaround. It just worked!
This means that there is a fix or workaround available. I searched with all possible keywords and combination, yet did not get any clue. At least if we can identify the real cause, as to why this clearcase installation affects RH, it would help in finding a workaround.
If anyone has a clue, pls help. We depend upon the two working systems whenenver we have to work on RoboHTML. This causes a lot of inconvenience as well as loss of time and effort.I think only the two vendors could tell you that and maybe they don't know. It could be one or both of them changed something that meant the conflict went away.
It sounds like you are working for a software company and I guess you want all your customers to upgrade to each new version but you will not update even when you hit a barrier. You have two packages that will not work together (the brick wall) and you have to produce updated help (the unstoppable object).
Good luck slogging this one out with your management.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge -
Looking for documentation regarding RoboHelp and VSS (SourceSafe)
We are considering using VSS (SourceSafe) as our source control for RoboHelp - has anyone had any success with
RoboHelp and this tool?The config.xml has a schema - see the config.xml for the location. There is not much documentation in it since it is generated.
Each of the elements is also accessible via a JMX MBean - there is a reference manual that describes the MBean values,
http://download.oracle.com/docs/cd/E12840_01/wls/docs103/wlsmbeanref/core/index.html
You can use that to understand the config.xml elements - you will have to map from MBean name to element name - i.e. DomainMBean to domain (in config.xml) -
Our company uses RoboHelp with the
Across
Language Server for our help file localization. We have some
very large help projects (largest is approx 2800 topics) and are
experiencing a lot of overhead with the files in the Across system.
We generate the help file as a .CHM help file and then decompile it
and send the decompiled .htm files for translation and then
recompile them when we get them back.
Originally when we submitted our ~2800 .htm files for
localization, Across would crash while trying to import our files.
So the Across people built a custom merge tool to combine several
hundreds of topics together into a single file to get around this
problem. So now, translators work on translating 20 or so merged
files. These are then split into their respective .htm topics and
then sent back to me for recompilation as the target language help
file.
Now we're running into overhead problems where there's an
update to our help project. Rather than just sending them the .htm
topic. We have to find what merged file contains the topic and
merge those files together and then resubmit it. It's turning out
to be a lot of work.
I'm wondering if anyone else uses Across with RoboHelp and if
you have any best practices for improvements? Or if there's a
better authoring tool for localization in Across?Hi James. You are right to be weary. I don't know this site but I'd be very surprised if you end up getting RHS9 for the advetised price. I know that Adobe do offer academic licences at reduced cost but not that reduced. Sorry I can't be more help.
-
I tried to configure JDeveloper 10g to use the ClearCase versioning tool and received the following message:
Warning: A supported ClearCase version has not been detected in your system environment path.
I checked the PATH env and ClearCase is there.
The JDev Help docs state that ClearCase 2002/4.0 is supported. Our Rational suite is 2003.
I'd like to know if the final release of JDev 10g will support the 2003 version. This is critical, we are planning to upgrade to JDev10g to take advantage of new features and we are not able to use Rational 2002 anymore, mainly because Rational now only supports the 2003 suite.
We'd like to know what's planned for 10g regarding this issue.
Thanks a lot !
Juarez Junior
System Analyst - SCPJ2/SCWCD/SCBCD
Unisys Global OutsourcingBrian - you are right. I was able to create a workarea inside a ClearCase view, and immediately JDeveloper began offering an option to add objects to version control. I still get the "Warning" every time I start up JDeveloper, and that is annoying, but it is only a warning and everything works anyway.
Thank you. -
Differences between Robohelp and Robohelp Server
I am in the process of evaluatinf Robohelp. I have found out
there are 2 versions: Robohelp and Rohohelp Server. can someone
list the differences in these products or direct me to a
link/document where I can find this information?
Thanks in Advance
Rodman VeneyHi, Rodman
You may find this article in the Adobe Developer Center
helpful as well. It refers to RoboHelp Server 6, but virtually all
information remains relevant for v7. As Rick says, "Pro" is simply
the same as WebHelp or FlashHelp, but the content is published to
the RoboHelp Server so that you can get the benefit of user
feedback reports and the other features described here:
http://www.adobe.com/devnet/robohelp/articles/rhserver.html
Thanx
John -
WebHelp and ClearCase check in?????
I have to move my updated Webhelp folder contents into a
ClearCase to build a new software build for help displayed on a
hardware device. This device has the VxWords operating system and
it is the Web server that displays up the html pages. My problem is
that I now have to move all of the latest web help files into the
Clear Case system...when I did a diff on the build directory and my
work directory there are a LOT and I mean a lot of files that are
"touched" when I generate new Webhelp content. Lots of files in
those /whgdata folders seem to get updated.....and that means more
checking in of files!!!
Which files do I absolutely have to move to into the build
directory to keep the help running. I believe I don't need the
*.log files....but this has turned into more work than I
thought!!!!!
Any tips welcome!! I was looking into the Robohelp
Packager (AIR) but it doesn't work with the VxWorks operating
system!!!!My sympathies, forme3d! I take it that you are simply
concerned with putting your output files into ClearCase for the
build, and not for source control.
Although there are some files that might not be required, the
simplest - and safest - thing is to assume that everything is
needed. In the end, this is probably simpler than manually deleting
files from your output.
What does your folder structure look like? Is it flat, with
nearly everything at the root level of the project, or do you have
a bunch of subfolders? It's that subfolder structure that makes it
a hassle to get all the files into ClearCase. Also, how large is
your project? ClearCase has some kind of limit in how many files it
wants to handle at once using the UI. At least, this was the case
when I had to put our help files in ClearCase. Eventually, we were
able to change our build model for the help to bypass ClearCase,
and what a relief that was! ClearCase and RoboHelp do not support
one another.
Have you considered going to a zip-based help installation?
That would simplify things for you. You could place a single zip
file into ClearCase, and then the file could be unzipped as part of
the SW install. This might have a side benefit of speeding up the
install time.
G -
Corrupted Frame files not importing correctly to RoboHelp and can't save MIF as FM
Hi,
I have Adobe Technical Communication Suite 3.0, which has FrameMaker 10.0.2.249 in it.
I created a user guide in FrameMaker, some of the chapters for which I imported from Word, and little bits of text here and there of which I copied and pasted from Word.
a) When I created a RoboHelp project and imported the Frame files, a little bit of content disappeared. A sentence here, a bulleted item there, not all the content I copied and pasted.
b) I thought I would save the Frame files as .MIF and then reopen them in Frame to get rid of any corruption. They saved as .MIF just fine and they open again with Frame just fine. However, when I try to Save As .FM, I get the message that .MIF cannot be saved as .FM.
I checked the extension in the Save As box and it has no mention of .MIF.
What to do? Any suggestions either for a) or b)?This is a bug in the Save As dialog. If the filename is yourfile.FM, you
can choose MIF as the filetype in the Save as Type box, FrameMaker
changes the filename to yourfile.mif and saves as mif.
But, for some reason, if you have a filename of yourfile.MIF and choose
FM in the Save as Type dialog box, you get that error message and the
save doesn't happen. The workaround is to delete the MIF extension in
the filename. Then the save works fine and the file is renamed with an
FM extension.
In other words, saving FM to MIF works as expected. FrameMaker renames
the file extension and saves in the new format. But, in a MIF to FM
save, FrameMaker refused to rename the MIF extension. (Maybe there is a
reason for this?) You have to delete the extension or the save won't happen.
I'm going to report this as a bug.
Mike Wickham -
Hi there,
our company is considering tu upgrade our development chain to Solaris Studio 12.2 (possibly 12.3).
In this context, we want to use dbxtool, e.g. to debug executables.
As our company uses clearcase as revision control system, we've tried to apply the available netbeanes plugin to dbxtool.
It seems to work properly in the Solaris Studio 12.2 IDE, but unfortunately we can't get it to work in dbxtool.
Is there a possibilty to use dbxtool in conjunction with netbeanes clearcase plugin?
Kind regards,
ChristianThanks for your notes,
IvanIgorovich wrote:
How does it "not work"?It looks like as you've described it. I already have problems to install the plugin (plugin version 1.2.0.42) in dbxtool (Solaris Studio 12.2). My procedure is as follows: dbxtool --> tools --> plugins --> downloaded --> install).
After doing this, I get the following messages:
Some plugins require plugin org.netbeans.modules.diff to be installed.
The plugin org.netbeans.modules.diff is requested in implementation version 42. The following plugin is affected: Clearcase
Some plugins require plugin org.netbeans.modules.refactoring.api to be installed.
The plugin org.netbeans.modules.refactoring.api is requested in version 1.3. The following plugin is affected: Clearcase
Some plugins require plugin org.netbeans.modules.versioning.util to be installed.
The plugin org.netbeans.modules.versioning.util is requested in version 1.9.1. The following plugin is affected: Clearcase
Some plugins require plugin org.netbeans.modules.versioning to be installed.
The plugin org.netbeans.modules.versioning is requested in version 1.4. The following plugin is affected: Clearcase Some plugins not installed to avoid potential installation problems.
I've tried to install the missing nbm-modules (Release 6.91) downloaded from the the website: [http://bits.netbeans.org/maven2/org/netbeans/modules/].
As a result, a much more larger number of missing modules appeared and now I doubt if it is possible to use clearcase-plugin with this "trimmed downed version" dbxtool-IDE.
IvanIgorovich wrote:
What functionality of the clearcase module do you need under dbxtool?I hope that it is possible to use the same offered functionality as in the Studio IDE, e.g. Checkout, Checkin, VersionTree etc. by right-click on items in the favorites window or in the menu-toolbar (Team --> clearcase --> ...).
Regards,
Christian -
Hi,
We have been generating XML Help and then with a script changing tag names so that we can incorporate the Help into Eclipse.
However, in RoboHelp 9, RoboHelp adds BOM characters to the html files and Eclipse doesn't seem to handle these characters correctly (even though they are legal).
Is there a way to prevent RH from adding these characters?
I also saw that RH9 supports Eclipse Help - it has the same BOM characters so we couldn't really try it out. Is there any details somewhere on how to integrate the Eclipse Help that RH generates with Eclipse? Wehn we just add the files it doesn't seem to work. Are there instructions anywhere?
Thanks,
RakefetContact me via my site.
-
How to uninstall/deactivate Robohelp and Robodemo
I'm planning to get rid of some old computers and my
understanding is that I somehow need to deactivate my software to
free the license so that I can reactivate on new computers.
On one computer I have Robohelp X4.1 and Robodemo 2
On another computer I have Robohelp X5 and the
Roboscreencapture utility.
I wrote to customer support, but they haven't replied. I had
hoped there might be a menu item to 'transfer license' or
'deactivate', but I can find nothing on menus. Any advice will be
appreciated. thank you,
davidI think what you are referring to is something that for
RoboHelp was only introduced properly with RH6. With that you can
activate on two PCs but any futher attempts will be rejected until
you deactivate (not uninstall) one of the existing installations.
X5 required activation but it didn't check the number of
activations so you should also be OK on X4, or at least that is my
experience.
I can't speak for RoboDemo. My guess would be that if it
isn't on the help menu, then you will be OK. Can you not try
installing a copy on another PC to see if it whinges?
Recently I spoke at the activation people about another
application with proper activation (as in RH6) and found they were
very helpful. I think the link you would require is
http://www.adobe.com/activation. -
Commn. between iws and clearcase server on 2 different unix boxes
Hi,
I have a requirement. I have iplanet web server on one unix server and a clearcase server on other unix server. Both are on solaris platform.
I need to design a web page such that, on the page users are supooosed to enter some command and that commands must execute on the clearcase server on the other unix server and get the results back to the web page.
Before executing the command, the user who logs into the web site must be logged on to the local unix machine where iws resides so that user can do a "rsh" on the remote server. Both the unix servers are connected to NIS.
Can anyone suggest how to implement this using java or perl technology?
How to implement remote shell using java? how to make the users login to the local unix server during the login itself without user's notice? this login is needed becasue, clearcase server will autheticate this particular user before executing the command and restricts the commands to execute for this user.Hope my requirement is clear to everyone.
Thanks in advance,
MurthyOn what type of server is your domain controller located? You can use Samba to connect Unix and Windows servers and it may be possible to integrate the Windows server into your domain with it, although I am not a Unix expert by any means. Have a look through these.
http://www.ibm.com/developerworks/aix/library/au-unixothers/
http://us1.samba.org/samba/
Apologies if you are already using Samba. -
I'm using RoboHelp HTML 10 with SharePoint as my version control.
When team members attempt to check in files, they receive the following message:
The message appears for several items to check in, so team members have to click Yes many times to actually check in. I'm not sure if this is a RH configuration issue or a SharePoint issue. Is there a way to stop the message?
I set SharePoint settings as instructed here: http://help.adobe.com/en_US/robohelp/robohtml/WS1b49059a33f77726-5aab66613798e5ec9b-7ffe.h tml
I have the following Version Control settings in RH:My first hunch would be to check whether versioning is enabled in the library or whether it somehow got unchecked.
Is the file to be checked in already available in SharePoint?
Can you also try removing the project CPD and try again?
Greet,
Willam -
Robohelp and Firefox display issues
I am using Robohelp 11, generating a Webhelp output. When I display the help in Firefox, the TOC is missing. This works fine in IE and Chrome. This also worked fine back in December, I believe when I had FF v34.05 installed, now with v35.0, the TOC/Index/Search info from my help systems is missing. Either let me go back to v34.0.5 or fix this asap. I need this for hundreds of customers!
Thanks. I have had this problem in the past with IE, have been given a java script to add to my help and it solved it!
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