RoboHelp project with variables crashes

Hi,
I have 2 projects that had no problems until I added
variables. Now they crash about 90% of the time while generating
the .chm file, and always during the "updating" stage. (Eventually,
I do manage...)
I am using RoboHelp 7, and not on a server. I have tried
replacing the CPD file.
Does anyone know what I should do?
Thanks,
Jackie

Thanks, havent tried that, will do so today.
In the meantime, I saw in my computer log that there are lots
of errors with the following description:
"Faulting application robohtml.exe, version 7.3.1.0, faulting
module baselibrary_release_u_dll, version 0.0.0.0 etc." Does this
mean anything?
Also, today I tried generating a Word document, and the same
thing happened - RH crashed a few times while updating. (Problem
was solved when I generated the document with the images in a
linked file.)
Thanks,
Jackie

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It does depend on how fancy you want to make it. Creating a GUI with
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But if you only want a script to create a new project and import an FM
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CS4: old projects with subtitles crash

I have some CS2 projects...
No problems if opened with CS3.
Very BIG problem with CS4 (updated).. The old projects are opened with no problem until I click to active the subtitle track.. then CS4 CRASH.
I have done all these test:
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That is very sage advice and holds true for PrPro, as well. Though there is good version compatibility, going from older to newer, the process of using older Projects in newer versions of the software can be hazardous, at best.
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Some folks have posted questions about Subversion and TortoiseSVN in this forum, so I thought I'd pass along this new article I found in the Adobe Developer Network this week that goes in to detail on how to set up this open-source solution with RoboHelp:
http://www.adobe.com/devnet/robohelp/articles/robohelp_subversion.html
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www.showmethedemo.com

Thread moved to Source Control forum.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

How can I make my Robohelp project with a fix width

I would like to have my Navigation pan to be 200 pixels and my content pane to be 800 pixels..
I do not want the text to flow on either side of the panes.
Is that possible?
I might have use a table for the content in the past to limit the flow. But I am looking for a more elegant way to set a project's dimension.

Sorry to leave you hanging, your answer slipped through.
There are two ways to do this: the easy and the hard. The easy is to create a window in the Project Set up pod. Then specify a width and height for the help:
The hard way: Add the following code to every topic:
<script type="text/javascript" language="JavaScript1.2">if(!isnavpanevisible()) {
document.getElementsByTagName("body")[0].style.maxWidth = "1000px";
} else {
document.getElementsByTagName("body")[0].style.maxWidth = "800px";
}</script>
The easiest way to do this is to add the code to the header or footer of your master page.
Both methods don't make the sidebar 200 pixels wide. To do that, follow these steps:
Open whskin_frmset01.htm with a text editor.
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Greet,
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Hi there
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Hi,
We are facing issue to deploy a project which contains external variables. In the process of publishing, we check true - Smart Publish. In the deployment process I get a screen where we define the Deployment Topology. On clicking Deploy button, the next screen we get an error which says:
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Encore crashes opening project with 'VideoClip.cpp-275' message. Any fixes?

Encore CS4 seems to be able to create new projects (only tried simple ones), but crashes shortly after opening all my current Encore DVD 2.0 projects with above message. Have searched various forums and lots of people have had similar, but no fixes discussed actually work. Running on Windows 7.32-bit
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As the original discussions on this error message faded away I presume there must be a solution out there?

Bottom line; l there is no guarantee that an Encore project from an earlier version can be opened by a later version. It appears to work sometimes. You may simply have to start over. Or use 2.0.
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This was asked in the context of whether you might be using dynamic link. The update would occur in Premiere. It is not relevant if you are not using dynamic link.

Cannot move project with Framemaker reference to another PC

I have a projekt that comprises a Framemaker import by
reference. This is organized in one directory with two
subdirectories (one for the Framemaker sources and one for the RH
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When I move (copy) the complete master directory to a network
drive and move it to another PC, i.e., copy it to the local
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Let me try and explain what RoboHelp does when you add a
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Robohelp 10 command line crashes

I am trying to build a robohelp project at the command line and it crashes. Building manually in the IDE works.
The event log show:
Faulting application name: RHCL.exe, version: 0.0.0.0, time stamp: 0x4ff35c65
Faulting module name: HtmSingleSourceMultiScreenHelp.dll, version: 10.0.0.287, time stamp: 0x4ff358bc
Exception code: 0xc0000005
Fault offset: 0x0000f38a
Faulting process id: 0x7f8
Faulting application start time: 0x01cfc3baef76dd63
Faulting application path: C:\Program Files (x86)\Adobe\Adobe RoboHelp 10\RoboHTML\RHCL.exe
Faulting module path: C:\Program Files (x86)\Adobe\Adobe RoboHelp 10\RoboHTML\HtmSingleSourceMultiScreenHelp.dll
Report Id: 30ffeec3-2fae-11e4-9ddc-f4ce46ba20d2
The generated log shows that it crashes right after it logs 'Processing index data...'.
It appears to be the same issue found here: Generating either Multiscreen or Responsive HTML5 from command line (RHCL)
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If the other projects work fine, there is probably someting in the project giving trouble. The best way to move fowards:
1. Create a COPY of the project.
2. From the project, delete some files/folders/
3. Try to generate again.
4. If the crash occurs, remove some more until it works.
5. If the project generates, check the last deleted files and try to narrow the issue down to a single file or multiple files.
6. Come back with details of the files that are giving issues (file name, any weird HTML, etc.) That way we can perhaps figure out why RoboHelp is crashing.
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Running a Global RoboHelp Project?

This post is a mixture of question and knowledge share, I recently asked RH guru Peter Grainge for his advice on how I should tackle a global RH project - his response is below.
I would be interested in hearing war stories from anyone who has had to deploy a RH project globally where barriers such as version control, languages, branding, etc have been overcome. I have built several small RH projects in various languages so like to feel I have a good grasp of the basics but would like to see if there are any good examples out there that can guide me.
I am in the stages of planning a global RH project and looks like I'll be using functionality such as variables, conditional builds and source control but I would be really interested to hear what is happening out there. Look forward to hearing from you.
Nick.
Hi
Why a private message? This is one where you want the experience of as many people as possible and where the answer will help others instead of being buried here.
First let's look at the differerent brand and terminology issues. Variables are the answer there. ProductName1 would have a default of say Automobile and be set to Car for another output. In RH8, variables can contain images. Not sure about RH7 without checking.
Languages will certainly complicate things. You really need an agency whose skills include working with RoboHelp projects. This article will also help you. http://www.adobe.com/devnet/robohelp/articles/localized_projects.html
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I am not aware of any studies that cover your requirements. Depending on where you are based, I might be able to recommend some consultants to you who could provide detailed assistance and set things up for you. They would charge for that.
Hope this gives you some idea of what is involved. Feel free to post your question and the preceeding parts of this reply if you would like to get wider input.

I think it might help with the replies to quote from the original question.
"I have now been asked to move things up a notch and put together a proposal which will help us launch online help for a software solution globally.
The main points are that:
It will cover several versions of the same product with the core functionality remaining consistent.
It will need to include 'branded' screenshots and use different terminologies dependent on the market
It will be in several languages, (for instance Spanish and US English in the USA market as well as Far Eastern and European languages).
Have the ability to be edited by 3-4 users globally with the content still being able to be controlled centrally.
Do you know of anyone using RH in a more sophisticated way? or know where I can access case studies of such a scenario? I am looking around but cant seem to find anything that would help me put together a sketch of how we can build it here."
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Re-install RoboHelp 9.0
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RoboHelp project with variables crashes

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