Robotics error and issue within SL24 Tape library with Solaris 10

Dear All,
Kindly may any one help me with this issue or at least give me a hint about where to begin thinking about the solution from
I have a tape library SL24 which is attached to the server V240 my backup server on which the robotics is not seen by the veritas net backup and when I try some commands like
#sgscan
the robotics isn't discovered
the Veritas docs says that this is issue is related to the Solaris OS
so can any one give me what are the possible causes to that error ?
knowing that there is no zoning in this datacenter

Did this configuration of your V240 and the SL24 ever work?
Here's the documentation for the SL24:
http://docs.oracle.com/cd/E25510_01/index.html
Here's the documentation for the V240:
http://docs.oracle.com/cd/E19088-01/v240.srvr/index.html
I have a tape library SL24 which is attached to the server V240 ,,, attached to what? I don't think the integrated SCSI port is compatible and therefore you'll need to buy and install an appropriate HBA for the computer.
Start with the documentation.

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