Role and User not listed

Previously I had created a role and added a user. The user
waited several weeks to try to login and now is receiving a message
that his role is no longer valid. When I login to administer the
site his role is not listed and when I re-created the role I can't
add him because his name is 'grayed' out and indicates that he is
currently assigned to the previous role.
Has anyone else had this problem? How can I fix it?

When selecting "Database", a Planning Create will create (or recreate) the Planning application in Essbase. This will erase any Planing supporting detail, account annotations, etc. It will also (IIRC) blow away the Essbase database.
A Planning database refresh updates Essbase with metadata changes (if any).
You know, I've never tried doing a Create->Security Filters.
Now if you mean Administration->Manage Security Filters->Create -- that will just update the filters with whatever the latest and greatest dimensional security is. If you selected all of the filters, it is as if you did a Administration->Manage Database->Security Filters. The idea being you might want to target it if you have many users/large filters.
I think the first time that user logs in you will see the username in the Administration->Manage Security Filters list.
Going backwards, re your first question -- provision the username in SS with access to the Planning app (however you do that, groups, individually, etc.), and give him Essbase server access. Have him log in. All should be good to go.
Regards,
Cameron Lackpour

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