Safari app has a virus on my mac

I downloaded an app off the internet onto my mac and now my safari app keeps coming up with pop-ups and my google has gone and my search engine is now a thing called 'searched'. Please help me fix this problem. Thank you

There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

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How can I uninstall Trend Micro Safe Surfing once the app has been deleted from my Mac OS X?

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Check to see if there's such a folder as either
/Library/Application Support/Trend Micro
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/Library/LaunchAgents
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My safari app has disappeared from my ipad...please help me getr

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Check under Settings -> General -> Restrictions if you've restricted Safari

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Safari app on iPod has turned black

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Try a system reset. It cures many ills and it's quick, easy and harmless...
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Safari.app prompt

Recently this prompt comes up many times while I am using Safari. Safari.app has been updated and moved. Do you want to change all your keychain items to allow the new version access to your keychain? I keep clicking "don't change" but it keeps coming back. I have run macscan to see if this could be a virus. How do I get it to stop coming up as a prompt, or should I allow it to change?

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I was sent an email which I thought was legit . I opened an attachment (zip file) but nothing in it. I phoned the bank to double check, and of course the email was bogus. How can I tell whether my macbook air version X.9.4 has a virus or not.

I was sent an email which I thought was legit . I opened an attachment (zip file) but nothing in it. I phoned the bank to double check, and of course the email was bogus. How can I tell whether my macbook air version now has a virus?

No Mac viruses are propagated through email.
Be vigilant for suspicious activity as you normally should be, but do not download or install some "anti-virus" utility in an effort to fix a problem that does not exist. That's a well-worn path to certain misery.

Safari app restricted.

My Safari app has apparently become restricted - under settings/general/restrictions the Safari app is turned off and I cannot change the restriction (switch the off to on). Not sure what happened as the app simply no longer showed up on my interface. What am I missing in terms of the fix? Thanks in advance.

Do you have an Exchange account set up on the phone? For example, your business e-mail?
It is possible for Exchange administrators to disable web browsing on phones connected to the Exchange server. It's also possible for them to do things like force you to use a passcode to access the phone and disable the camera.
If you have an Exchange account set up, try removing it and see if this clears up the problem. If it does, your choices are:
a) DON'T try to set up your corporate e-mail account on the phone.
b) Live with the restriction.
c) Buy your IT staff beer and ask them politely if they'll remove the restriction.

My mac has a virus yes I'm 100% sure it is one i get al kinds of pop ups only in safari though please guide me on how to reset it or where to go from here in detail new to macs

My mac has a virus yes I'm 100% sure it is one i get all kinds of pop ups only in safari though please guide me on how to reset it or where to go from here in detail im new to macs

Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

The past few days my Mail app has started downloading multiple copies of e-mails from all pop servers. This is only happening on my Macbook not other macs. Deleting mail from server does not help. I ran ClamXav found 2 viruses deleted problem continues

opps. Long title there... The past few days my Mail app has started downloading multiple copies of e-mails from all pop servers. This is only happening on my Macbook not other macs. Deleting mail from server does not help. I ran ClamXav found 2 viruses deleted those. Checked for software update and installed suggested downloads. Problem still contintues. Any suggestions?

Folks,
even after having repaired the inbox folder under "properties" a few times, I still had some e-mails where the contents are different from the subject line.
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When I display the e-mail with the subject line "abc", the contents are from the e-mail with the subject line "def" in the in-basket.
What else can be done to correct this problem?
Thanks and best regards.
Fred Kunz-Shirzad
Chemin Ronzeures 6A
1297 Founex VD
Switzerland
[email protected]

My mac book air has a virus which is creating a lot of issues...how do i get rid of it? is there a free software to detect it and remove it?

my mac book air has a virus which is creating a lot of issues...how do i get rid of it? is there a free software to detect it and remove it?

There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

Hi, i would like to know if my mac has a virus

hi, i would like to know if my mac has a virus, ´cause in sometimes it works weird

Ralph is right (of course) about no virus.
What you are describing seems to be what might happen if all of the system's resources* are gobbled up.
*When I say "resources" - I mean memory (real and virtual), caching needs, CPU usage etc.
The web pages you describe have nothing to do with your Mac having been "infected", per se, but that kind of "Pop Over" "Pop Under" malicious JavaScript can certainly gpbble up resources. When you get the Web being mean to you, and have a lot of other APPs open too, you could max out your machine, especially if it is older like mine.
To help other members answer your question, give as many details as you can.
Include your Mac Model name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
Provide the version numbers of your operating system and relevant applications, for example "OS 10.4.11" , "Quicktime Player 7.6.4", "Safari 4.1.3"and any other apps you might have open when the misbehavior occurs.
Describe the problem in detail, and include step-by-step your actions that lead up to °each misbehavior.You seem to be describing at least TWO different bad behaviors
List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
CCC
EDIT(added) Si quieres ser la publicación más cómodo en español, podemos usar Google Translate para entender mejor su respuesta,

What is the best app for Maintenance/Cleanup for my mac? Do I need Virus Protection?

What is the best app for Maintenance/Cleanup for my Mac? Do I need Virus protection?

How to maintain a Mac
Make two or more backups of all your files
One backup is not enough to be safe. A copy of a backup doesn't count as another backup; all backups must be made directly from the original data.
Keep at least one backup off site at all times in case of disaster. Backing up to a cloud-data service is one way to accomplish this, but don't rely exclusively on such backups.
In fact, don’t rely exclusively on any single backup method, such as Time Machine.
If you get an indication that a backup has failed, don't ignore it.
Keep your software up to date
In the App Store or Software Update preference pane (depending on the OS version), you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis.
Keeping up to date is especially important for complex software that modifies the operating system, such as device drivers. Don't install such modifications unless they're absolutely necessary. Remove them when they are no longer needed. Before installing any Apple update, you must check that all system modifications that you use are compatible. Incompatibility with third-party software is by far the most common cause of difficulties with system updates.
Don't install crapware
...such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, such stuff is useless or worse than useless. Above all, avoid any software that purports to change the look and feel of the user interface.
It's not much of an exaggeration to say that the whole "utility" software industry for the Mac is a fraud on consumers. The most extreme examples are the "CleanMyMac," "TuneUpMyMac," and “MacKeeper” scams, but there are many others.
As a rule, you should avoid software that changes the way other software works. Plugins for Photoshop and similar programs are an obvious exception to this rule. Safari extensions, and perhaps the equivalent for other web browsers, are a partial exception. Most are safe, and they're easy to get rid of if they don't work. Some may cause the browser to crash or otherwise malfunction. Some are malicious. Use with caution, and install only well-known extensions from relatively trustworthy sources, such as the Safari Extensions Gallery.
Only install software that is useful to you, not (as you imagine) to the computer. For example, a word processor is useful for writing. A video editor is useful for making movies. A game is useful for fun. But a "cache cleaner" isn't useful for anything. You didn't buy a computer so you could clean caches.
Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve. Do not rely on "utilities" such as "AppCleaner" and the like that purport to remove software.
Don't install bad, conflicting, or unnecessary fonts
Whenever you install new fonts, use the validation feature of the built-in Font Book application to make sure the fonts aren't defective and don't conflict with each other or with others that you already have. See the built-in help and this support article for instructions.
Deactivate or remove fonts that you don't really need to speed up application launching.
Avoid malware
"Malware" is malicious software that circulates on the Internet. This kind of attack on OS X was once so rare that it was hardly a concern, but it's now increasingly common and dangerous.
There is some built-in protection against malware, but you can’t rely on it—the attackers are always at least one day ahead of the defense. You can’t rely on third-party "anti-virus" products for protection either. What you can rely on is common-sense awareness—not paranoia, which only makes you more vulnerable.
Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must come directly from the developer's website. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from the web, without your having requested it, should go straight into the Trash. A web page that tells you that your computer has a “virus,” or that anything else is wrong with it, is a scam.
In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.
Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most people don't.
Don't fill up your disk or SSD
A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a startup failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem.
While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage use and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.
If storage space is running low, use a tool such as OmniDiskSweeper to explore the volume and find out what's taking up the most space. Move seldom-used large files to secondary storage.
Relax, don’t do it
Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," "testing the hardware," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.
To use a Mac effectively, you have to free yourself from the Windows mindset that every computer needs regular downtime for maintenance such as "defragging" and "registry cleaning." Those concepts do not apply to the Mac platform.
A well-designed computing device is not something you should have to think about much. It should be an almost transparent medium through which you communicate, work, and play. If you want a machine that needs a lot of attention just to keep going, use a PC, or collect antique cars.
The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

Is there a way of wiping ALL Safari data, i.e. restoring Safari ? I think my Safari has a virus..as every time I open it, a web page called 'search quick' comes up. Its bombarded my Safari with constant pop up adverts almost every time I click!

is there a way of wiping ALL Safari data, i.e. restoring Safari ? I think my Safari has a virus..as every time I open it, a web page called 'search quick' comes up. Its bombarded my Safari with constant pop up adverts almost every time I click!

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

Safari app has a virus on my mac

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