Sales Order return

Hy
when i Accept the Sales Returns through RMA i Need to Again Send it to Customer Without raising Invoice but i have to Attach the Booked Sales Copy Information Without Adding Cost to it
How to Send it to Customer is this to Be Booked Again as a Sales Order???

Hai OM Guru Shankar,
In the Line Level in the Returns Tab Reference Document Can be attach to the Customer .and then book the sales order...........
Check it i am not sure
Thanks
M.Meenashi Sundaram

Similar Messages

Cancel Sales order return

Dear SAPfriend,
A return has been done 2 times for the same order and that 2 already completed (Trasnfer posting Done)
i have reverse the one of sales return using :-
1) VF01 - to cancel the return invoice.
2) VL09 - to cancel PGI.
3) VL02N - to change picking.
4) VA02 - to put rejection reason.
when i go to FBL5N, that one of sales order return that i reverse still in the customer line item, how should i remove it from customer open line item ????

Hi Nizam,
              even after return the cycle , the customer line items not reflecting means, check whether the accounting doc. generated for cancelled invoice or not. if u reverse the accounting document.u can see the reflections in the line items,
               so, go to vf02 enter cancelled invoice and cllick on flag, release to accounting.
   hope u will get the solution.
regards,
ram

Create sales order (return) with reference - PO number not copied

Hello all,
I have a question regarding creating a sales order (return, VA01) with the option "create with reference" where a sales order number can be added as reference.
The system will copy values from the sales order into the return document like the item, the sold-to-party etc.
The PO Number (customer PO number) is not being copied in our system, so I was wondering if there is a way to tell the system to copy the PO number from the sales order?
Thanks,
Anne

Hi,
In the transaction code VTAA, select the target and source document types (return order <- sales order) and click on the details button. Check the data transfer routine (the first one for VBAK) assigned here. You may need to clone this routine (in transaction VOFM -> Data transfers -> orders) and create a new routine to add field VBAK-BSTNK into it.
Check with an ABAP'er for further details.
Regards,

Error while doing PGR (post goods issue for sales order return)

Hello Gurus,
I'm trying to do PGR for a sales order return. But system shows the following message: "Shortfall below the specified stock level or quantity amounting to 100 UN". (Message number : M7021)
I've made some searches in SD forum but I didn't fnd appropriate answers.
What does it mean ? How can I fix it ?
Thank you,
Bahia.

Hi
"Special Stock E not supported (check your entry)".
This means your sales order (in your case the returns order ) is created with an item category which is marked with special stock indicator E in VOV7 and the system is checking for that special stocks and it is not finding that
When you mark any item category with special stock indicator it can be E or Q or W ( it can be anything ) system will check for that particular stock category and not the general unrestricted stocks
For you mistake can be two things
1. Right now REN or RENN is wrongly marked with special stock indicator E in VOV7
If so remove that and try a fresh cycle
2.The process you are right now doing is returns
The original sale would have happened with special stock indicator E marked in its item category
That means it is special stock
That stock you might be trying to take it into general stocks now
In that case right now you need to mark REN or RENN with special stock indicator E
Note whenever you put your hand in VOV7 create a fresh order cycle and test and dont test it with already created order
Note touching requirement classes are all big things to do in a project and not advisable lot many mistakes we can correct itself if we know order type ,item category and schedule line category
Regards
Raja

Route determination for sales order returns

Folks,
I would need to have route determination for a sales order return (RE order). Currently a route is determined but this is the route for delivering to the customer. I've setup a new route for returns and maintained the determination. Despite above settings, the return route is not determined. Any suggestions?
MdZ

Folks,
I would need to have route determination for a sales order return (RE order). Currently a route is determined but this is the route for delivering to the customer. I've setup a new route for returns and maintained the determination. Despite above settings, the return route is not determined. Any suggestions?
MdZ

Delete Free Goods Item from Sales Order Return

Hi Gurus!
Could you help me with my question below?
Version 6.0
We created a sales return with reference to a billing document containing a standard item and an inclusive free goods item.
During sales order processing we are trying to delete the free goods item and system does not allow us to do it.
Example:
Item         Mat              Quant.
10            AAA            10 bx              (Standard)
11            AAA             2 bx          (Free Goods u2013 Inclusive) -> Try to delete this line.
In our business customer can return any box/quantity and we need this flexibility to create returns with reference to both and one separated item.
Do you know if it is missing any configuration o if there is any Note for this topic?
Tks in advance for you attention.
T.Guimaraes

Hi,
Free goods is determined automatically in the sales order so you cant delete it manually.
Generally free goods are determined on particular quantity.
Like for every 10quantity you will get 2free.
So if you reduce the quantity of the main item then you free goods will automatically go.
This is the one way in which you can do that.
Other way is that create the new document pricing procedure and assign that one your return document type in VOV8.
Then go to IMG u2013 SD u2013 basic function u2013 free goods u2013 condition technique for free goods u2013 activate free goods determination.
Over here check whether your free goods is activated for the newly created document pricing procedure or not.
If yes then remove that entry and save the setting.
Now create the sales order and check out whether free goods is coming or not.
Please assign the pricing procedure also for your newly created document procedure for your return document otherwise there will be no pricing the return document.
Regards
Raj.

Sales Order - Returns change the sales order item delivery status

Hi All,
we have the following requirement from our users:
after creating a return, the original sales order should have the
delivery item status changed.The system should permit that a new
delivery can be created for sales order item already delivered / billed (a new delivery with the quantity that has being returned) but has a return document,
without increasing the sales order quantity.
Does any body got the same requirement ?
Thanks in advance,
Marcus

Hi Marcus,
After creating return order you have to do the goods receipts.But this doesn't mean that you will be able to create a delivery with the old order itself.
You have to create the order again and ahve to create a new delivery,goods issue and billing.
Another option is as Roberto said that you have to reverse the goods issue thru VL09 and then cancel(delete) your delivery and then you can create a new delivery wr.t to your original sales order.
Reward points if it helps.
Regards
Karan

Show to show Sales Order, Return, Delivery Quantity

Hi all,
See the following query of sales order with combination of Return, Delivery and AR invoice.........and tell how to show Quantity of Sales, return and delivery.........
SELECT b.Doc_Num1 as 'SO. No.',
b.DocDate1   as      'SO. Date',
b.Doc_Num2   AS      'Del.Doc.No.',
b.DocDate2    AS      'Delivery Date',
b.Doc_Num3   as      'A/R Invoice No.',
b.DocDate3    as      'Inv. Date',
b.Doc_Num4   AS      'RETURN Doc.No.',
b.DocDate4    as      'Ret.Date',
b.CardName   as      'Vendor Name',
b.NumAtCard as      'Bill No. & Date',
b.ItemCode   as      'Item Code',
b.Dscription as      'Dscription',
b.Quantity1 as      'AR Invoice Quantity',
b.LineTotal as      'Base Amt.(Rs.)',
b.WTSum           AS      'TDS (Rs.)',
b.DocTotal    as     'Total (Rs.)',
sum(b.BED)    as           'Bed Value',
sum(b.EDCS)   as          'EDCS Value',
sum(b.HECS)   as          'HECS Value',
sum(b.VAT)        as           'VAT Value',
sum(b.CST)        as           'CST Value',
sum(b.CVD)        as           'CVD Value',
sum(b.SerTax) as           'SERTAX Value',
sum(b.CSonSerTax) as      'CS Value',
sum(b.HECS_ST)      as      'HESC Value'
from (
select *,( a.Bed + a.EDCS + a.HECS + a.VAT + a.CST +a.CVD + a.SerTax + a.CSonSerTax + a.HECS_ST ) as Filter from (SELECT distinct
T0.DocNum as 'Doc_Num1',
T0.DocDate as 'DocDate1',
T2.DocNum as 'Doc_Num2',
T2.DocDate as 'DocDate2',
M.DocNum as 'Doc_Num3',
M.DocDate as 'DocDate3',
M.CardName,
M.NumAtCard,
L.ItemCode,
L.Dscription,
L.Quantity as 'Quantity1',
S.DocNum 'Doc_Num4',
S.DocDate as 'DocDate4',
L.LineTotal ,
M.DocEntry,
M.[DiscSum],
M.WTSum,
M.DocTotal,
(case T.Statype
when
-90 then sum (T.[TaxSum]) / 4 else 0 end) 'BED ',(case T.Statype when
-60 then sum (T.[TaxSum]) / 4 else 0 end) 'EDCS ',(case T.Statype when
7 then sum (T.[TaxSum]) / 4 else 0 end) 'HECS ',(case T.Statype when
1 then sum (T.[TaxSum]) / 4 else 0 end) 'VAT',(case T.Statype when
4 then sum (T.[TaxSum]) / 4 else 0 end) 'CST ', (case T.Statype when
10 then sum (T.[TaxSum]) / 4 else 0 end) 'CVD ', (case T.Statype when
5 then sum (T.[TaxSum]) / 4 else 0 end) 'SerTax', (case T.Statype when
6 then sum (T.[TaxSum]) / 4 else 0 end) 'CSonSerTax', (case T.Statype when
8 then sum (T.[TaxSum]) / 4 else 0 end) 'HECS_ST'

Hi Sonal,
Try this,
SELECT b.Doc_Num1 as 'SO. No.',
b.DocDate1   as      'SO. Date',
b.Doc_Num2   AS      'Del.Doc.No.',
b.DocDate2    AS      'Delivery Date',
b.Doc_Num3   as      'A/R Invoice No.',
b.DocDate3    as      'Inv. Date',
b.Doc_Num4   AS      'RETURN Doc.No.',
b.DocDate4    as      'Ret.Date',
b.CardName   as      'Vendor Name',
b.NumAtCard as      'Bill No. & Date',
b.ItemCode   as      'Item Code',
b.Dscription as      'Dscription',
b.Quantity1 as      'SO_Qty',
b.Quantity2 as      'DLN_Qty',
b.Quantity3 as      'A/R Inv_Qty',
b.Quantity4 as      'Return_Qty',
b.LineTotal as      'Base Amt.(Rs.)',
b.WTSum           AS      'TDS (Rs.)',
b.DocTotal    as     'Total (Rs.)',
sum(b.BED)    as           'Bed Value',
sum(b.EDCS)   as          'EDCS Value',
sum(b.HECS)   as          'HECS Value',
sum(b.VAT)        as           'VAT Value',
sum(b.CST)        as           'CST Value',
sum(b.CVD)        as           'CVD Value',
sum(b.SerTax) as           'SERTAX Value',
sum(b.CSonSerTax) as      'CS Value',
sum(b.HECS_ST)      as      'HESC Value'
from (
select *,( a.Bed + a.EDCS + a.HECS + a.VAT + a.CST +a.CVD + a.SerTax + a.CSonSerTax + a.HECS_ST ) as Filter from (SELECT distinct
T0.DocNum as 'Doc_Num1',
T0.DocDate as 'DocDate1',
T2.DocNum as 'Doc_Num2',
T2.DocDate as 'DocDate2',
M.DocNum as 'Doc_Num3',
M.DocDate as 'DocDate3',
M.CardName,
M.NumAtCard,
L.ItemCode,
L.Dscription,
T1.Quantity as 'Quantity1',
T3.Quantity as 'Quantity2',
L.Quantity as 'Quantity3',
X.Quantity as 'Quantity4',
S.DocNum 'Doc_Num4',
S.DocDate as 'DocDate4',
L.LineTotal ,
M.DocEntry,
M.[DiscSum],
M.WTSum,
M.DocTotal,
Regards,
Madhan.
Edited by: Madhan Babu C on Aug 28, 2009 2:09 PM

Sales Order (Returns) for Approval / Reject

Hi,
I have a Sales Order of Credit Only Order type.
Existing Custom Workflow
When the Customer Service creates Sales Order of Order Type Credit Only, it will got to AR dept for Approval/Reject.
If the AR dept rejects, then a Notification will flow to Customer Service with Rejection comments.
Required Logic
Once Customer Updates and saves Sales Order, Customer Service should have an option to send SO back to Approval to AR dept.
Could any one give me the logic.
Thanks

Thanks for your quick response Ajay.
I am aware that I can move it to unrestricted stock but I would lose my link to the RMA sales order. Correct?
We currently are not using split valuation.
Any other suggestions?

Sales order return ( order type KE & RE)

Hi all,
I have some issue.
If we creatre a Sales order with order type RE or KR we will pass sold-to-party,ship-to-party , materials and quantity and if we press enter styem will take default storage location suddenly if we change ship-to-party route will be redetermined and taxes will be redetermined, but here after redetermination storage location will become initial. In the case of other order types it is not behaving like this ie storage location will not become initial.
Kindly advice where i have to incorporate the code or is it possiable.
can any one explain.

i got solution for this

ATP Check against customer stock for return Sale order

Hi Friends,
Pl.help in this.
1. Is it possible to configure ATP check against Customer stock in a Sale order/Return order/any other way? ( Actuallly, client wants to take back empty cylinders through return sale order by ATP check against the customer stock)
Regards,
Mani

Hi Mani ,
Are you taking cylinder as returable packing item or not?
ex- For soft drinks or beverages industry it pretty common , they use thel returnable package material type and more over why you want use return sales order for this?
Note- Just plz explain scenario to MM and PP People also as availability check with all combination
Hope it is helpful to you,
Regards
Venkat

Create return sales order

Hi, I met some issue needs your help!
I use BAPI to create return sales order, Return an error message "Unpermitted combination of
business object bus2032 and sales doc.category H".
Can anyone suggest me any solution for this problem?
Thanks is advance,
Rory

Hi Rory
Try this link:
BAPI can't to create SO,But used bapi data with manual can?
Regards
Neha

Problem in Sales Order Query

Hi All,
I have problem....This is query which ic combination of Sales Order, Return, Delivery and AR Invoice.....Please tell me why this query is not working ......I want Document No, Quantity, Doc Date from Sales Order, Return, Delivery and AR Invoice and Tax bifergation also.....I per my view this query there should not be any problem but it is not working...please tell me where I am wrong....Just copy and paste this query and check in ur system.......
SELECT b.Doc_Num1 as 'SO. No.',
b.DocDate    as      'SO. Date',
b.Doc_Num2   AS      'Del.Doc.No.',
b.DocDate    AS      'Delivery Date',
b.Doc_Num3   as      'A/R Invoice No.',
b.DocDate    as      'Inv. Date',
b.Doc_Num4   AS      'RETURN Doc.No.',
b.DocDate    as      'Ret.Date',
b.CardName   as      'Vendor Name',
b.NumAtCard as      'Bill No. & Date',
b.ItemCode   as      'Item Code',
b.Dscription as      'Dscription',
b.Quantity1 as      'AR Invoice Quantity',
b.Quantity2 as      'Sales Order Quantity',
b.Quantity3 as      'Delivery Quantity',
b.Quantity4 as      'Return Quantity',
b.LineTotal as      'Base Amt.(Rs.)',
b.WTSum           AS      'TDS (Rs.)',
b.DocTotal    as     'Total (Rs.)',
sum(b.BED)    as           'Bed Value',
sum(b.EDCS)   as          'EDCS Value',
sum(b.HECS)   as          'HECS Value',
sum(b.VAT)        as           'VAT Value',
sum(b.CST)        as           'CST Value',
sum(b.CVD)        as           'CVD Value',
sum(b.SerTax) as           'SERTAX Value',
sum(b.CSonSerTax) as      'CS Value',
sum(b.HECS_ST)      as      'HESC Value'
from (
select *,( a.Bed + a.EDCS + a.HECS + a.VAT + a.CST +a.CVD + a.SerTax + a.CSonSerTax + a.HECS_ST ) as Filter from (SELECT distinct
T0.DocNum,
T0.DocDate,
T2.DocNum,
T2.DocDate,
M.DocNum,
M.DocDate,
M.CardName,
M.NumAtCard,
L.ItemCode,
L.Dscription,
L.Quantity,
T1.Quantity,
T3.Quantity,
S.DocNum,
S.DocDate,
X.Quantity,
L.LineTotal,
M.DocEntry,
M.[DiscSum],
M.WTSum,
M.DocTotal,
M.WTSum,
M.DocTotal,

Hi Sonal,
Try this,
SELECT T0.DocNum as 'SO. No.',
T0.DocDate as 'SO. Date',
T2.DocNum AS 'Del.Doc.No.',
T2.DocDate AS 'Delivery Date',
M.DocNum as 'A/R Invoice No.',
M.DocDate as 'Inv. Date',
T4.DocNum AS 'Return No.',
T4.DocDate AS 'Return Date',
M.CardName as 'Vendor Name',
M.NumAtCard as 'Bill No. & Date',
ISNULL(L.ItemCode,'Service Item') as 'Item Code',
L.Dscription,
L.Quantity,
(Select Sum(LineTotal) FROM INV1 L Where L.DocEntry=M.DocEntry) as 'Base Amt.(Rs.)',
(SELECT Sum(TaxSum) FROM INV4 where statype=-90 and DocEntry=M.DocEntry) as 'ED (Rs.)',
(SELECT Sum(TaxSum) FROM INV4 where statype=-60 and DocEntry=M.DocEntry) as 'EDCS (Rs.)',
(SELECT Sum(TaxSum) FROM INV4 where statype=7 and DocEntry=M.DocEntry) as 'HECS (Rs.)',
(SELECT Sum(TaxSum) FROM INV4 where statype=1 and DocEntry=M.DocEntry) as ' VAT (Rs.) ',
(SELECT Sum(TaxSum) FROM INV4 where statype=4 and DocEntry=M.DocEntry) as ' CST (Rs.) ',
(SELECT Sum(TaxSum) FROM INV4 where statype=10 and DocEntry=M.DocEntry) as ' CVD (Rs.) ',
(SELECT Sum(TaxSum) FROM INV4 where statype=5 and DocEntry=M.DocEntry) as ' Ser.Tax (Rs.) ',
(SELECT Sum(TaxSum) FROM INV4 where statype=6 and DocEntry=M.DocEntry) as 'CS on Ser.Tax (Rs.)',
(SELECT Sum(TaxSum) FROM INV4 where statype=8 and DocEntry=M.DocEntry) as 'HECS_ST (Rs.)',
(Select Sum(LineTotal) From INV3 Q Where Q.DocEntry=M.DocEntry) AS 'Freight (Rs.)',
M.WTSum AS 'TDS (Rs.)',
M.DocTotal as 'Total (Rs.)'
FROM ORDR T0 INNER JOIN RDR1 T1 ON T0.DocEntry = T1.DocEntry
INNER JOIN ODLN T2 ON T2.DocEntry = T1.TrgetEntry
INNER JOIN DLN1 T3 on T3.DocEntry = T2.Docentry
INNER JOIN OINV M ON M.DocEntry = T3.TrgetEntry
LEFT OUTER JOIN INV1 L on L.DocEntry=M.DocEntry
LEFT JOIN ORDN T4 ON T4.DocEntry = L.TrgetEntry
LEFT JOIN RDN1 T5 ON T5.DocEntry = T4.DocEntry
LEFT OUTER JOIN INV4 T on T.DocEntry=L.DocEntry and L.LineNum=T.LineNum
LEFT OUTER JOIN INV5 J ON M.DocEntry = J.AbsEntry
LEFT OUTER JOIN INV3 Q ON M.DocEntry = Q.DocEntry
WHERE M.DocDate >= '[%0]' AND M.DocDate <= '[%1]'
GROUP BY
T0.DocNum,T0.DocDate,T2.DocNum,T2.DocDate, M.DocNum,M.DocDate,T4.DocNum, T4.DocDate, M.CardName,M.NumAtCard,L.ItemCode,L.Dscription,L.Quantity,
M.DocEntry,M.[DiscSum],M.WTSum,M.DocTotal
ORDER BY
T0.DocNum,T0.DocDate,T2.DocNum,T2.DocDate, M.DocNum,M.DocDate,T4.DocNum,T4.DocDate, M.CardName,M.NumAtCard,L.ItemCode,L.Dscription,L.Quantity,
M.DocEntry,M.[DiscSum],M.WTSum,M.DocTotal
Regards,
Madhan.

How to retrun goods from sales order (OPM 11.5.2)

Dear all
Have anybody know how to return stock from the OPM order fulfillment module? Please guide me the step and procedure.
I have read the OPM user guide no return stock but I applied by using the quantity form and reason code to identify the sale order return mapping account to subledger.
Thanks in advance
CC.

Dear all
Have anybody know how to return stock from the OPM order fulfillment module? Please guide me the step and procedure.
I have read the OPM user guide no return stock but I applied by using the quantity form and reason code to identify the sale order return mapping account to subledger.
Thanks in advance
CC.

Reverse sales order in accordance to batch no.

Hi experts,
i want to reverse the sale order in accordance to bacth no, i. e. i have done the delivery , PGI and billing of one of the line item.
now customer A reject the order due to bad quality, and now i want to bill it to the other customer B. so i need to reverse the SO, but i need to reverse it in accordance to batch no. as this has at the time of SO creation.
in gernal case if i do the same, it reverse the SO and only reverse the quantity.
But in this case i want it in accordance to batch no.
Thanks in advance.
Thanks
Sachin

Hi Sachin,
Here is no choice just map it in normal return process
Return order (With reference to invoice or Sales order) >> Return delivery >> Credit memo(if u want)
Now once it in your storage sale to other customer
kapil

Sales Order return

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