Sales orders, vendor determination in SAP CRM vs CRM E-Commerce?

Hello,
We are creating Sales Order through SAP CRM E-Commerce B2B scenario.
We noticed that vendor is determined at header level but not at item.
If we create a Sales Order in SAP UI (tx: CRMD_BUS2000115) (same transaction type used by B2B) with the same data Vendor is determined at header and at item.
Any idea?
Best Regards

Hello Folks,
I Have many years implementing IBM Net.Commerce and Websphere Commerce Suite, and 3 years with SAP CRM. What I can tell you:
IBM Sol. has less tables than SAP. It´s much easier to extend the Database.
In terms of catalog management IBM Solution, it´s not good. There´s a web interface do administer it. Very hard. There´s the option to use the massimport utiity. Same thing as Batch input of SAP.
Integration to third party solutions for IBM product, it´s hard. Have to use WBI, or decompile java kernel. For SAP is easier, depending of what you need.
Both solutions work with B2B and B2C, plus IBM working with dutch, reverse and normal auctions.
IBM can work with mobile but you need to acquire the everyplace solution suite. SAP CRM can work with integration for handhelds, naturally, just configure it.
Now the point where it´s very hard really: Taxes and deliveries. SAP has localization for almost every countries around the world. IBM just works fine for USA and Canadá.
For the pricing procedure, SAP, indeed is much better.
Conection with third party delivery companies, like Fedex, UPS or DHL, both don´t have it. Including taxes, except IBM for USA and Canadá, how told you before.
For materials, SAP has a much better implementation, to work with products, itens, services, and so on. IBM has infinite number co categorize a product, and products can have a limited number of attributes. For example a blue and pink pant. Color is an attribute for sap.
For user, IBM has something named non stop shop, where is possible to buy something without a full registration. In SAP, yu have to register entirely.
About visual Design, for both you must respect the JSP, or BSP, in front-end, for IBM and SAP solutions. Don´t leave it on hand of the webdesigner.
The learning curve for learning both are long.
Well there are the points... If you need something else, contact me.
regards,
Luiz David

Similar Messages

Migrate all Open Sales Orders From Legacy System (SAP) To SAP System using

Hi Experts,
             I've to Migrate all Open Sales Orders From Legacy System (SAP) To SAP System using Business Objects with a new SALES ORDER DOCUMENT NUMBER referencing the older one.
           I'll get all the required data with field in an excel file.
             Does any standard transaction exist for it ? Or how to go ahead with it ?
Thanks and regards,
Jyoti Shankar

Hi
If you are checking for CREATE option then Sales Doc Type
For more Info goto SWO1 transaction -> BUS2032 --> DIsplay --> Execute --> There SELECT the method which you want to perform... There you can fine the MANDATORY parameters also....
Or in DISPLAY mode PLACE Cursor on the Required Method and CLick the PARAMETERS button on toolbar...
That will show the MANDATORY parameters...
Reward if helpful....
Message was edited by:
        Enter the Dragon

Migrating Open Sales Order From Legacy System (SAP) To SAP System

Hi Experts,
             I've to Migrate all Open Sales Orders From Legacy System (SAP) To SAP System using Business Objects with a new SALES ORDER DOCUMENT NUMBER referencing the older one.
           I'll get all the required data with field in an excel file.
             Does any standard transaction exist for it ? Or how to go ahead with it ?
Thanks and regards,
Jyoti Shankar

hi jyothi ,
   there are lot of ways of doing it depending on data upload volume it will be decided .
1) thru abap bdc program which directly uses XL sheet data and creates SO using bapi/FMs.
2) using scat.functional consultant should be good enough to use this.
3)lsmw-laborious procedure but achievable.
reward if helps !!!!!

Sales Order replication issue from SAP CRM (7.0) to ECC

Hi,
I have issue in replicating the sales order from CRM to ECC below are the issue details ...
Issue:
Sales Order is created in CRM and Mbdoc is generated with status:001 (Yellow state),Order is not replicated to ECC system.
I am trying to Replicate the sales Order1.Created Trnascation type: ZLS1 in CRM
2.Number range assigned as Internal in CRM and External number range in ECC
3.Item categories has been defined in Both the system.
4.SMOEAC settings are completed successfully.
5.Maintained table:SMOFPARSFAin both systems.
Checked Couple of things:
1.No items found in SMQ1 (Out bound queue ) in CRM
2.Checked in SMQS,none of the entries found.
Please let me know if i missed any of the settings to replicate the sales OrderPlease help us on this regards ASAP
Thnaks.
CRM Consultant.

>
Robert Kunstelj wrote:
> Check in status shema of that order that it doesn't block distribution to R3.
>
> Also check that you don't have any fillters set in R3AC1.
>
> And also tell me, do you see in SMW01 CSA mbdoc for that orders? If yes, are they in red state and when you select one and click on button Show bdoc message extended data, do you get structure or not?
>
> Regards.
Hello Robert,
Here is the answers for the questions raised...
1. I checked status schema ,understand distribution status is " To be distributed " in the sales order in CRM
2.In R3ac1 ,standard document "SALESDOCUMENT " doesn't have the any filter setttings related to my transaction type.
3.Mbdoc (Notification ) is generated in SMW01 with status " 001 " (Yello state),failed to reprocess the Bdocs.I coudn't able to find the Outbound queue in CRM for the corresponding order in CRM.
4.I can see the Bdoc structure in the extended data in SMW01.
Thanks.
Sathya.

ISA sales order - org determination question

Hello All,
We have sales orders being created in CRM just fine using SAP GUI. The transaction type has a specific Org profile attached which has rule to determine the org unit, sales area, office, group based on sold to party's location.
Now for the same transaction type when the sales order is created from the WebShop it is not picking up the correct Org Determination profile(I think). The sales area comes out correctly but org unit, sales office, group are picked up incorrectly. The sales area is correct bcoz, may be the product catalog has the same sales area(Sales org/Dist Channel/division).
I am not sure what could be reason and if product catalog has any role to play on org determination profile for orders from WebShop? Is there any special configuration available for webshop specific org profile?
There is a difference of values org unit, sales office & group between orders created out of GUI vs WebShop. What could be the reason? Any suggestions are appreciated.
Thanks

Hi Sunil,
You have to login to Shop Admin Web application. It should be found on the same server from where you are accessing ISA B2B/B2C
http://<server>:<port>/shopadmin/shopadmin/init.do
Login with User who has shop administration authorization in backend system.
After login click on existing shop you will get list of webshops define then click on your web shop and go to Transaction tab and check your Sales ORg, Distribution Chln, Division value.
Also check customer profile in bcakend system. Are you using B2B or B2C?
Let us know if you have any question.
eCommerce Developer

Sales order not set to complete status in CRM from R/3

Hi Gurus,
I need some advice. We are working on CRM 2007 and the issue we are facing is....when a sales order is created in CRM it gets successfully copied over to R/3. It is then processed in R/3 and is then set to a Completed status. But this status is never updated across to the original sales order in CRM which hence stays in Incomplete status...
We know this is a config issue and we have also looked at program "CRM_SET_STATUS_COMPLETED" but can anyone point us where exactly we need to change the configuration.
Thanks,
Sushant.

Hi sushant,
When the R/3 Order status is set to 'Completed' then the system status for order in CRM system is automatically changed to 'Completed'.
So firstly check whether the User status ('Completed')in SAP CRM has the Business transaction event set to 'FINI'. So when the system status is set to 'Completed' the user status will also change to 'Completed.'
Secondly even check what are the statuses of item in the Orders.
regards,
Anubhav

How to make a sales order item deleted in ECC while in CRM just status changed?

Hi expert,
I have a requirment, that is:
1. the user will change the USER STATUS in a line item of sales order to "CANCEL".
2. When the order was replicated to ECC,the item should be deleted totally and the ITEM in CRM should not be affected.
How can I implement this? Is there any resolution by just make some configuration?
Thanks in advance.
Jerry

Hi Jerry,
As per standard SAP, the line item is not deleted (in ECC) based on the status changes at the line item (in CRM)
You need to do the development to achieve this. Following points to be considered if you are doing any custom enhancement.
1. What triggers the sales order replication ? Is it status change at header level ? If yes, then you need to define a program which will first check the line item status in CRM Sales Order.
2. Wherever a line item status is CANCEL, it may store in some internal table and then it will call an RFC to delete these line items in the replicated ECC Sales Order. (without deleting the line items in CRM Sales Order)
3. Mind you that, this will be a complex enhancement and may give lot of challenges in the sales order replication to ECC.
Drawback of this requirement -
1. If your client prefer to have this scenario, then it is fine, but I could see the data inconsistency in all such sales orders. There will be a mismatch between the sales order in ECC and CRM
Hope this will be useful
Thanks and Regards
DJ

Sales Order - Output determination not working

Dear Friends,
Greetings!
I have a strange problem,
Order Acknowledgement is to be emailed out automatically on meeting requirement 902 on order save. It goes out to customer (Output: ZBAC: Partner SP: Customer copy different layout), and commissioned agents (Output: ZEC1 to ZEC5, upto 5 partners: C1 to C5, Rep copy layout). Customer copy - ZBAC works fine, but ZEC1-ZEC5 rep copy output does not appear at all.
here is output analysis for ZEC1 and ZEC2:
ZEC1 529 No condition access - if desired, please set in Customizing
ZEC1 562 This output is not defined for Customer 0001010059
ZEC2 529 No condition access - if desired, please set in Customizing
ZEC2 562 This output is not defined for Customer 0001010059
All output types use same access Sequence as below:
1 5 Sales Organization/Order Type 0
2 13 Sales Org. 0
3 7 Order Type 0
Sample Output Procedure, using requirement 902
2 1 ZBAR Ord Conf. - Rep copy 902 >>> Rep copy, I originally thought would be possible to create 5 condition records with partners C1 to C5; but
3 1 ZBAC Ord Conf. - Customer 902 >>> Customer copy
930 1 ZEC1 eMail Partner C1 902 >>> Rep copy should go to partner C1
931 2 ZEC2 eMail Partner C2 902 >>> Rep copy should go to partner C2
932 3 ZEC3 eMail Partner C3 902 >>> Rep copy should go to partner C3
933 4 ZEC4 eMail Partner C4 902 >>> Rep copy should go to partner C4
934 5 ZEC5 eMail Partner C5 902 >>> Rep copy should go to partner C5
VV12 Output record for ZEC1: by Order Type
ZOR Sales Order C1 5 4 EN
ZOR Sales Order C2 5 4 EN
VV12 Output record for ZBAC: by Sales Org
3000 Rochester Operations SP 5 4 EN
>>> C1 and C2, SP Partner does not get description, when I click F4 then SAP throws following message: Possible entries only for mail addresses and PD Org objects Message no. VN341
Appreciate your feedback, let me know if any additional information required.
thank you,
Hetal

check in NACO transaction is you have assigned access sequence to your ZEC* output ytpes and if you have ticked checkbox "Access to output conditions" - otherwise it will not even try to access condition records.
From help :
Access to output conditions
Indicates whether the system determines the output by searching for valid
 condition records.
Procedure
If you want the system to search condition records for the appropriate
 output, mark the field.
Note
If you leave the field blank and if you are processing sales, shipping,
 or billing documents, the system automatically determines output from
 information stored in the customer master record.

Sale order date determination

hi friends,
kindly explain,how the sale order date is determined.
on what criteia it is determined?

Hi Divya,
Go to TCODE VOV8--in the functionality of sales document go to Requested Delivery date/Pricing Date/Purchase order date.
in it there is a field called "Propose PO Date".if we chk this the system will take current date as the PO date.
Rgds,
Raj..

How to update sales orders using B1WS in SAP 8.8 PL18

Hello all.
We are having a problem updating sales orders using Sap Business One Web Service ( B1WS ).
We are running SBO 8.8 PL18, MS-SQL 2008, and all is fine when using the SBO client.
But when it comes to updating sales orders through B1WS we just cannot get it to work.
We can add new orders easily without problems. Updating orders always gives this error:
\[ORDR.PayDuMonth\]\[line: 0\] , 'Field cannot be updated (ODBC -1029)'
We have checked and verified multiple times that our setup is correct.
Also the WDSL files are verified.
We can update orders just fine using the sboclient.
And using B1WS we can basically do everything, besides updating.
We have also tried this on different company db's, so we are quite sure this is not
something related to some general setting we missed, but who knows?
We have tried different ways to "assemble" the order before updating, but it always
ends with the above error.
Here is an example of one of the tests, where we load an order by docentry,
increment the quantity of all open lines by '1', and then try to update it.
 protected void Page_Load(object sender, EventArgs e)
 // First we login
 string sessionId = "";
 LoginService.LoginService l_login = new LoginService.LoginService();
 LoginService.LoginDatabaseType l_dbtype = LoginService.LoginDatabaseType.dst_MSSQL2008;
 LoginService.LoginLanguage _lang = LoginService.LoginLanguage.ln_English;
 string _server = "SAP-8_8PL18";
 string _licserver = "SAP-8_8PL18:30000";
 string _db = "my_test_company";
 string _user = "manager";
 string _pass = "********";
 try
 sessionId = l_login.Login(_server, _db, l_dbtype, true, _user, _pass,
 _lang, true, _licserver);
 catch (Exception ex)
 Response.Clear();
 Response.Write(ex.Message);
 Response.End();
 if (sessionId == "")
 Response.Clear();
 Response.Write("No sessionId");
 Response.End();
 // We are logged in and have a sessionId
 // Now load a valid open order by docentry
 try
 OrdersServiceRef.OrdersService orderService = new OrdersServiceRef.OrdersService();
 orderService.MsgHeaderValue = new OrdersServiceRef.MsgHeader();
 orderService.MsgHeaderValue.SessionID = sessionId;
 orderService.MsgHeaderValue.ServiceName = OrdersServiceRef.MsgHeaderServiceName.OrdersService;
 orderService.MsgHeaderValue.ServiceNameSpecified = true;
 OrdersServiceRef.DocumentParams docParams = new OrdersServiceRef.DocumentParams();
 docParams.DocEntry = 31; // Docentry of a known open order
 docParams.DocEntrySpecified = true;
 OrdersServiceRef.Document order = orderService.GetByParams(docParams);
 OrdersServiceRef.DocumentDocumentLine line = null;
 for (int i = 0; i < order.DocumentLines.Length; i++)
 line = order.DocumentLines;
 if (line.LineStatus == OrdersServiceRef.DocumentDocumentLineLineStatus.bost_Open)
 line.Quantity += 1;
 orderService.Update(order);
 catch (System.Web.Services.Protocols.SoapException ex)
 Response.Clear();
 Response.Write(ex.Message);
 Response.End();
 catch (Exception ex)
 Response.Clear();
 Response.Write(ex.Message);
 Response.End();
 Response.Clear();
 Response.Write("All OK");
 Response.End();
I hope that someone has an idea as to why this happens.
The customer often changes quantity or adds lines on their orders,
and the only way to solve it so far has been to make a new order and
close the old one.
Thanks in advance
J. Thomsen

Hi,
Welcome you post on the forum.
Have you checked if you only update a specific line instead of a loop?
Thanks,
Gordon

Sales Order Text Lines in SAP Query

I have a requirement to output several text lines into a SAP query based around sales orders.
I have included some code to read the details into my query and get no syntax errors, however the report gives a blank output for each of the text fields included, despite there definitely being some text with the specified attribute ID and text object in the table STXL.
Where am I going wrong?
Please find the coding below for one of the text field I'm trying to extract:
TABLES:STXL.
DATA:
    VBELN LIKE VBAP-VBELN,
    POSNR LIKE VBAP-POSNR,
    TDNAME LIKE STXL-TDNAME,
    MYLINE LIKE TLINE-TDLINE,
    ZE18_LINE(1200) TYPE C.
DATA:BEGIN OF LINES OCCURS 0.
        INCLUDE STRUCTURE TLINE.
DATA:END OF LINES.
DATA:BEGIN OF MYHEADER.
        INCLUDE STRUCTURE THEAD.
DATA:END OF MYHEADER.
CLEAR TDNAME.
CALL FUNCTION 'CONVERSION_EXIT_ALPHA_INPUT'
EXPORTING
INPUT = VBAP-VBELN
IMPORTING
OUTPUT = VBELN.
CALL FUNCTION 'CONVERSION_EXIT_ALPHA_INPUT'
EXPORTING
INPUT = VBAP-POSNR
IMPORTING
OUTPUT = POSNR.
CONCATENATE VBELN POSNR INTO TDNAME.
CALL FUNCTION 'READ_TEXT'
    EXPORTING
        ID = 'ZAT2'
        LANGUAGE = SY-LANGU
        NAME = TDNAME
        OBJECT = 'VBBP'
     IMPORTING
        HEADER = MYHEADER
     TABLES
        LINES = LINES
EXCEPTIONS
        ID = 1
        LANGUAGE = 2
        NAME = 3
        NOT FOUND = 4
        OBJECT= 5
        REFERENCE_CHECK = 6
        WRONG_ACCESS_TO_ARCHIVE = 7
        OTHERS = 8.
IF SY-SUBRC = 0.
LOOP AT LINES.
    MOVE LINES-TDLINE TO TEXT.
    ENDLOOP.
ENDIF.

Hi -
Please check in debuging.
check the value of TDNAME correctly populated with sales order no and sales order item.
You can cross check with the table STXH with TDNAME and see if any entries is available for TDID 'ZAT2' as your case.
Here are sample code.
DATA :    lv_tdname TYPE tdobname,
                 lw_line TYPE tline,
                li_line TYPE STANDARD TABLE OF tline.
CLEAR : lv_tdname , li_line[],
cocatenate w_vbak-vbeln w_vbap-posnr into lv_tdname.
CALL FUNCTION 'READ_TEXT'
EXPORTING
    id                      = 'ZAT2'
    language                = 'E'
    name                    = lv_tdname
    object                  = 'VBBP'
TABLES
    lines                   = li_line
EXCEPTIONS
    id                      = 1
    language                = 2
    name                    = 3
    not_found               = 4
    object                  = 5
    reference_check         = 6
    wrong_access_to_archive = 7
    OTHERS                  = 8.
IF sy-subrc = 0.
CLEAR lw_line.
loop at li_line INTO lw_line .
* Put your logic
endloop.
ENDIF.

How to create a sales order having incomplete non-sap data as input start

We have facing the following problem in our company. We have a non-SAP system where we pull data from. We built a webservice that enables a user to pull data from the non-sap sustem by entering a key value (e.g. project number). Pulling the non-sap data is not a problem. However, once the user have pulled the data via the webservice, this data (e.g. material number, qty and sales unit) needs to be transfered to the va01 screen directly. The user will have to complete the missing master data like sold to party, ship to party, customer PO number etc. Then by hitting enter standard SAP will run and if everything is OK, the user has to save the order and a sales order number will be created. We know there a lot of techniques that can be used like Idoc, BAPI, XML, RFC. We have XI, Adobe and Portal available. Does somebody have an idea for a solid solution to get this to work?
kind regards
Angelique Heutinck

You want to Create Sales Order thru VA01 after puling the data from NonSAP system. Moreover you want that the Incomplete Sales Order will be saved.
if thats the requirement - I ll suggest
While doing VA01 - start from Create with reference Sales order. in that case default Sales Orders will be automatically created and using the BDC you can change the items or Customers you want to change. Once the Order number is created properly - u r free to change eveything of that Order.
Otherwise calling BAPI / RFC for creating the sales orders is the most safest way of achieving it. But again if you dont have the complete data - calling RFC or BAPI does not make much sense. because they will fail to create the Sales Order in case u dont fill up the mandatory fields.

Sales Order Material Determination Cannot Change Quantity of the Sub-item

Hi SAP Guru's,
Has anyone encountered this scenario?
1. Created a standard order with an item as material substitution
2. Created a pro-forma invoice referencing the sales order created
3. Went into VA02 to change the item quantity of the higher level item in the material substitution
Expectation is that once you change the quantity of the higher level item, the quantity of the sub-item should also reflect whatever is in the quantity of the higher level item.
Actual Result is that only the higher level item quantity is changed, the sub item quantity remained the same.
Is there any configuration or copy control that we can check regarding this?

Hi Maurice,
Apologies! The qty of the sub item should change when you change it in VA02 even after proforma is created.
Could you pls check the item categories TAX and TAPS config i.e. the material entered should get item category TAX and the sub item should have TAPS or the item categories should have same configuration as TAX and TAPS.
Please check.
Regards,
Raghu.

RFC to get sales orders for customers from r/3 to crm ..

Hello,
Is there already a FM (RFC) in place to get the list of sales orders from r/3 to crm.
CRM middleware is not configured to get this data from r/3 to crm .. so am looking out for a r/3 FM module which i could call from crm system to get the sales orders as an export parameter ..
Regards
Shivani

Hi,
If you are replicating the sales order from R3 to CRM then you will get all the orders present in CRM. If that is not the case then you need to write one RFC in R3 to get the desired data as R3 is governed by Select queries on tables instead of Function modules in CRM.
So if you want to fetch any information from R3 then you need to create RFC and use select query to get the data.
Thank you.
Ashish

Unable to create sales Order/Inquiry object using SAP JCo

Hi All,
Pls can you help me.
I am using BAPI_INQUIRY_CREATEFROMDATA2 and BAPI_Trancation_commit to create Inquiry object.From my Client JCo code there is no error.I debugged the BAPI_Trasaction_commit, there is no error, return code is 0. But th system is not creating Inquiry object. When I try the same from SAP GUI client with exactly the same input parameters it works.
Do I need to set any option/value to commit the Inquiry to the SAP database? How to maintain the same session between the different BAPI's. Is there any issue with Session maintainance? I would appreciate if you can provide me any sample SAP JCo code for creating a Sales Order/Inquiry.
Thanks
mars

Can you put the part of your code that fill the ORDER_PARTNERS table, also you could compare your coding with [Sales order creation using BAPI|http://wiki.sdn.sap.com/wiki/display/Snippets/SalesordercreationusingBAPI] in [Community Code Gallery |http://wiki.sdn.sap.com/wiki/display/Snippets/CommunityCodeGallery] (don't forget that there is a conversion exit on the partner role, so use internal codes "AG" and "WE")
Regards,
Raymond

Sales orders, vendor determination in SAP CRM vs CRM E-Commerce?

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