Sales Return Control

Hi,
I want to apply a business rule in sales return as below:
If i am creating a return sales order with reference to a sales order and the return date is after 30 days of sales order date, then the system should not allow to create the return order for that sales order.
How do i do this. Should i write a user exit or is there any standard functionality exist for this.
Regards,
Vivek.

If i am creating a return sales order with reference to a sales order
Standard procedure is that we create a return sale order referencing the billing document and not the origin sale order. This being the case, you have to add this logic in your existing routine and add the same in copy control VTAF and not VTAA.
Alternatively, you can try with sale order exit
a) User-Exits in program MV45AFZB - USEREXIT_CHECK_VBAP or
b) User exits in the program MV45AFZZ - USEREXIT_READ_DOCUMENT
thanks
G. Lakshmipathi

Similar Messages

Free Goods Sales Return

Dear All ,
I want to configure free Goods ( Exclusive ) Sales Return Process . Pl. Help me out
Ex : 10 + 1 Free Goods and Complete sales is returned with free goods.
Thanks in adv
Regards

Hi TKG997 ,
Assign the the item category for higher level item TAN item category to be determined should be RENN in Configuration . Then maintain Copy control settings is required to be maintained from invoice or Return order.
This should come through . I am not in front of the SAP system to test this requirement . Hence ,Please test and confirm .
Thanks and regards
Veera
Edited by: veera PV on Jan 19, 2011 12:28 PM

Excise Entries in case of sales return

Dear sap mites
Can any one guide me during sales return how excise gets reversed as we would have already paid to the govt during sales how do we take input credit back
please do explain with GL account entries and an example if possible will be very grateful to you
Its of high priority as i have a presentation in front of my client

Ideal way of Excise Entries incase of return may not be cancelling Excise Invoice through J1IIN, as it may be possible that through Excise Invoice, say 10 Quantity was despatched & Return is only 2 quantity.
The Option widely used is as under:
Incase of Return Sales Order:
T.Code for copy control: VTAF
Source Document: F2
Target Document: RE
Item category REN
Considering the above settings are done:
Create return sales order RE (with Reference to Billing Document) & the data will be copied as it is in Return Sales Order - RE. For Eg: here you require to change to quantity from 10 to 2, as you want to take back into Inventory of only 2.
Incase of Return Delivery:
T.Code for copy control: VTLA
Source Document: RE
Target Document: LR
Item category REN
Considering the above settings are done:
Create Return Delivery through T.Code VL01N & do PGR (Post Goods Receipt). This will add the stock to blocked stock. This will take care of Inventory.
To address the issue of how to take Credit for Excise, use T.Code: J1IH --> other Adjustment & based on the credit to be taken, make the necessary entry.
Incase of Credit Memo:
T.Code for copy control: VTFA
Source Document: RE
Target Document: Credit Memo
Item category G2N (Check in System)
First in VA02, remove the Billing Block in Return Sales Order - RE & save the document. Now in T.Code: VF01, enter Return Sales Order Number & select the appropriate Billing Type (Credit Memo) & Enter& Save. This will create Credit Memo.
Hope this helps you.
Regards,
Rajesh Banka
Reward suitable points.

Credit memo -Depot sale return

Hello Guru,
I am facing problem in credit return memo regarding excise amount.
Since this is depot scenario after doing J1IJ i am doing invoice where excise value is picking from J1IJ...which is ok.
when i am doing depot return with reference to invoice it is copying right excise value from invoice.....which is ok.
But when i am doing my credit memo for return it is not copying excise value from sales return order.
Copy control is ok i.e. D.
Values of excise in return credit memo is copied from the orginal sales order.
Also i tried with doing first J1IG to capture return excise and then i did vf01, even though i am not getting the excise value which is in sales return order.whie generating the credit memo system is doing the recalculation of pricing.
Regards
amit Varma

HI,
Please follow the below link and check the configuration as per standard SAP:-
http://www.sap-img.com/sap-sd/sap-sd-cin-configuration.htm
Thanks & Regards,
Rahul Verulkar

Sub items of bill of material is not copying in sales returns

Dear All,
Regarding sales returns with referance to invoice consist bill of material sub items are not
copying in to sales returns order because invoice is not consist sub items of bill of material those which are relevent
for delivery but relevent for billing and pricing
For this issue make subitems of bill of material to be copied in to billing without pricing to solve the issue.
If not can create the sales returns order with referance to sales order consist bill of materials to copy sub items along
with the main item.
but client wants to create the sales returns with referance to invoice irrespective of the bill of materials
we need to customize the zprogramme to get sales order No. if invoice consist bill of material to copy sub items from sales order to sales retuns order.
With out z programme can we copy the sub items of bill of materials from invoice to sales retuns order.
But invoice consist only main item of bill of bill of material relevent for pring not relevent for delivery.
sub items are relevent for delivery but no relevent for billing and pricing.
Please provide the solution.

Hi,
Main item relevant for billing not for delivery
sub items relevant for delivery not for billing
Here you can flow sub items in to invoice but do not add item value to invoice net value
You can control this through statistical indicator in item category detail VOV7
Under business data tab Statistical value maintain X or Y
Then even if sub item have price then at invoice time it will statistical (just at item level) system will not add it in net value of invoice.
Kapil

Sales returns with free goods

Hi All,
We are trying create sales returns with Invoice. But system is not copying the free goods item. I have checked relevant item category determination and Copy controls, everything is looking fine for me.
Please let know if any other settings are required.
I am getting below meeage.
Item category for item 000021 cannot be determined
Item 000021 is not copied from the refer
document.
Thanks.

Hi radha
Say you have created a creditmemo with G2 document type and you are getting a item category of G2N , so check the item category TANN is available or not with G2 doctype and item category G2N in VOV4 .Check in copy control wheather the item category is available or not in VTLA . I suppose it is not there that is the reason you were getting error.
Maintain item category data at copy control VTLA then your problem will be solved
Regards
Srinath

How to make a field ineditable in sales return order

Dear Gurus
i maintained copy control for SALES RETURN process with ref to the billing doc. Now i want to further enhance in such a way that the bill to party copied from the header of the ref doc and the batch number column is not editable(changeable) is this possible if yes how do i go about this.
Thanks in advance

Hi,
Yes,it is possible to make that field as non-editable.
Follow the path:
SPRO>Sales and Distribution>Basic Functions>Partner Determination>Set Up Partner Determination.
Select "Set Up Partner Determination for Sales Document Header" if you want this to be done at the Header level partners.
Else if you want at the item level,select "Set Up Partner Determination for Sales Document Item".
Click on "Partner Determination Procedure Assignment".
Check what is the partner procedure assigned to your order type.
Click on "Partner Determination Procedures".
Select your procedure.
Click on "Partner Functions in Procedure".
Check the tick mark under "Not modifiable" under your "bill-to-party(BP)".
Save.
Regards,
Krishna.

Sales Returns

Dear Experts,
In one of the scenarios of Sales Return, customers raises debit memo while returning the goods, so my client makes the payment for that, in the next step if the material can be rectified he does the needed rectification and again delivers the material to the same customer with a new invoice, please suggest how to Map this.
Regards,
Rais Ahmed

Hi,
I think your client dont control returned material in the system. So u don't use return process.
You can control returned material without system, and after rectifition you use MB1C to goods receipt rectifited material.
Then use standard process to sell rectifited material (SO-DO-Bill)
This is the simplest.
In other case, u can use return processing
All returns against sales order are effected against sales order type RE.
1. Create a return request. (Using Sales Order in SD)
2. Create outbound delivery according to return request.
3. If the setting is correct in the outbound delivery screen SAP will automatically switch post goods issue button into post goods receipt. The setting is in sales order item category and delivery type.
4. In the standard system the movement type used is 651.
5. After post goods issues receipt is done using outbound delivery, the quantity is placed in blocked stock without value updating.
6. You will then decide if the return quantity are indeed bad stock or not.
7. Transfer Posting from block stock to unrestricted stock (mvt type 453), this will have accounting effect (Debit Inventory, Credit COGS)
8. SO-DO-Bill for Sales standard process
Rgds

Sales return--urgent please

Hi all
can i take the goods back as sales return (sales doc type is RETURNS)-- return delivery i.e LR --delivery related billing type RE(credit for returns) without giving reference of previous billing docs. i am having the material code, material qty & material price. no other conditions are applicable & sales return is on basic price which i am having.
regards
vikas chhabra

Hi Vikas,
You should not do G2 invoice after doing PGR. The process should be
Return order (RE)--Return Delivery(LR)(PGR)-----Return invoice(RE).
If you do G2, it will be considered as a credit memo, for which there wont be any reduction in sales in doc flow etc as per copy control (+ or - quantity in copy controls). On the other hand, if you do RE, then the RE credit will reduce the sales unit by that many number of items. As you want to do returns, this should be the process to be followed.
Reward if the process is clear.

Sales return with warranty and without!

Hi,
I have a scenario like sales return,
2 cases, with warranty and without warranty
I need your guidance on controls,
1st case with warranty,
Stock has been taken in to the plant with respect to sale return order.
I generate service order SM01 (Non revenue generated)
Maintain operations and material
goods issue and operation confirmation
technical completion.
Now I run DP90 for resource related billing. And need to control that service order cost does not go to billing document. But I don't want to bill the customer.
Please correct me, I only settle my service order and leave it. How should I go about it. Please help me.
2nd case, when there is no warranty,
I create a service order SM02 (revenue posting allowed)
Maintain operations and material
Then run DP80 to generate quotation and confirm quotation.
goods issue and operation confirmation
technical completion.
Run DP90 for billing the customer.
Could you please suggest me if I need to make any changes to this. If so, which part of it (SPRO) i need to configure.
And as per my understanding if service contract exist then it will help to determine fixed price in with out warranty case.

Hi,
Yes I could able to run DP90 though I don't declare the order as revenue based. Infact the if refurbishement order (SM03) has to trigger automatically from sales order RA. Infact if it is revenue based we canot even generate it from sale order.
You can even refer to this following link which states that cycle.
[http://help.sap.com/saphelp_46c/helpdata/en/e6/4a8df09e0311d189b70000e829fbbd/frameset.htm]
I have only doubt during this process billing is based on DIP profile. But how does pricing procedure is coming in to picture. And how and where to link Pricing procedure. Please guide me. And from one of my collegue came to know that accounting Indicator can be used to get discount condition in pricing procedure so, that when we run for Warranty cycle we can bring that condition to get 100% discount through KBM1 condition type.
Regards,
N,Nagaraju

Sales return against invoices with batches.

01.11.2010
Hi friends,
We are using BOM for materials. During delivery batches are determined and in the invoice i have the main material with zero quantity and zero value, followed by the lines with the batches determined and the components.
In case of returns i want to copy each of the batch line followed by the corresponding BOM quantity. For eg. if the delivery quantity was 50 and 3 batches were determined of 10,15,25 then in the sales return i want the line with the batch quantity 10 and the components, followed by the batch line with quantity 15 with their components and finally the quantity 25 followed by the components for 25 nos. How can this be achieved. Please suggest.
Regards,
Uday

Hi
You have to create your own data transfer routine for this. This routine is to be used in the copy control from invoice to order.
Regards,
Torben

Sales Return Process-Invoice(Credit Memo) with ref. to delivery

Dear All,
I am doing sales return process.
Sales Order-RE
Delivery-LR
Invoice-RE,
with ref. to sales order it is allowing me to create invoice.
But,with ref. to delivery it is not allowing.
It is giving "The document is not relevant for billing".
I have changed item category REN for delivery (A) related billing.
Also changed req. copy control setting.
Can anybody guide on this issue.
Best Regards
Sainath

Hello,
Normally return credit memo will be generated with reference to the retrun order, and that is the standard SAP process. Do you have any specific requirements to have the credit memo with reference to a retrun delivery?
The Item category REN Billing Relevence will be B as per SAP standard, if you wish to have a delivery related credit RE, the make this to A .
Maintain the Delivery to Billing Copying control in VTFL for LR --> RE, add the item categroy REN.
Maintain the copying requirements for header as 3 Header Del Rel and for item as 4 Deliv-Related item .
Once these setting are done, then check whether the RE billing type is triggering from LR?
Prase

Sales Return procedure

Hi,
1. Pl guide us for standard procedure for 'Sales Return' from customer with refereence to billing doc. Pl specify the relevant 'T' codes.
2. Pl also guide us if any task needs to done thru SPRO/Transfer request to PRD.

Hi,
I) T.code for Sales Return VA01
But it has to be created with reference to Invoice. to do this
Menu Bar -
> Sales Document--->Create with reference then you are poped up with window select the Billing tab and enter the invoice click on copy button.
For every return order order reason has to be used to track for what reason it has been returned.
II) Cary on delivery process with post good receipt
III) Before you go head with billing need to remove billing block in return order and save it, this set for control since money is going out of company.
III) perform billing i.e, Credit memo.
SPRO need to copy the original order type T.code VOV8 to customed one.
Assign it to sales area where you use.
Return order is ready to use now.
Vth Regards
vK

Sales Return in Other GL

Dear Guru's
As per our current setting when we sale material its getting posted in Sale of FG A/c & if the material is returned back to us, at the time of sales return entry is posted to same GL i.e. Sale of FG A/c but we want to post it to Sales return GL.
Integrated in VKOA only
If any configuration is missing kindly let me know.
Regards,
Sany.

Hi,
You have to cancel the billing document(So that Accounting document gets cancelled) and make the necessary "VKOA" settings (Assign the Newly defined account key to the return G/L account). Now repost the billing document for which you want the amount to be posted to the return G/L. But before that You copy your princing procedure and rename it as retuns pricing procedure(With the newly created Account key assigned to Base price condition type) .Here you may have to give a different document pricing procedure than standard which is maintained for standard returns "RE". This entire setting is done in "OVKK" or If yyou want the pricing procedure only to be determined , you can maintain in "OVTP" .But for this you may need copy controls to be configured accordingly. Kindly please let me know If you need any more Information on this.
Regards
Ram Pedarla

Customer sales returns

Dearr Gurus,
A coil with batch no 09xxxx was sold to a particular customer 100002 with order no 21000120. and after somtime there was a sales return for that same batch n0 09xxxx with ref to another customer order 31000134 . This i believe is wrong how do i put this under check so that a batch that was sold to a customer can only come back into the system only through the same customer alone.
Thanks

We have two Options :-
1. We can make Returns Sales Document Type mandatory with reference to Sales Invoice.
2. Secondly , we can make changes in Copy Control settings in VTAF at Header Level.Use Routine 3 Bill.header partner.
I suggest you to go as per the second option because as the Business process , we can't make Sales invoice Type mandatory.
Best Regards,
Ankur

Sales Return Control

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