SAN Device Manager port on Green X

Hi Everyone,
Can anyone explain me what is the meaning of green X on the SAN Device manager port 5? Please see details below image and cli command. I am not sure if the port is faulty or just wrong information by device manager.
SANCORE-1B# sh int fc1/5
fc1/5 is up
　　　 Port description is SNCISQL01A HBA Slot 2
　　　 Hardware is Fibre Channel, SFP is short wave laser w/o OFC (SN)
　　　 Port WWN is 20:05:00:0d:ec:ba:9d:80
　　　 Admin port mode is F, trunk mode is off
　　　 snmp link state traps are enabled
　　　 Port mode is F, FCID is 0x870200
　　　 Port vsan is 2
　　　 Speed is 4 Gbps
　　　 Rate mode is dedicated
　　　 Transmit B2B Credit is 3
　　　 Receive B2B Credit is 16
　　　 Receive data field Size is 2112
　　　 Beacon is turned off
　　　 5 minutes input rate 12683848 bits/sec, 1585481 bytes/sec, 1261 frames/sec
　　　 5 minutes output rate 61312488 bits/sec, 7664061 bytes/sec, 4307 frames/sec
　　　　　 30170465636 frames input, 50914835047204 bytes
　　　　　　　 0 discards, 0 errors
　　　　　　　 0 CRC,　 0 unknown class
　　　　　　　 0 too long, 0 too short
　　　　　85246711848 frames output, 159546341238872 bytes
　　　　　　　 5 discards, 0 errors
　　　　　 224 input OLS, 4 LRR, 42 NOS, 0 loop inits
　　　　　 47 output OLS, 71 LRR, 186 NOS, 0 loop inits
　　　　　 16 receive B2B credit remaining
　　　　　 3 transmit B2B credit remaining
　　　　　3 low priority transmit B2B credit remaining
　　　 Interface last changed at Mon Jul 22 15:14:06 2013

SAN Device manager green X on port 5 disapeared, we did not do anything (shut/unshut the port). Must be a bug.

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Firstly I'll state I know first hand that sarcasm and being generally rude via a forum will not get issue's resolved any faster , but I feel raped by Toshiba and 3rd parties and obliged to post
Lets start at the beginning , that's usually the best place .
On 2008 I bought a Toshiba , being a 3D artist I thought this would be a great investment .
But sadly I was wrong .
Purchased at PC WORLD GLASGOW - for 450 GBP "just for geographical reference "
Once I had opened the shinny new box and carefully unwrapped the dangerous contents , I switched on my laptop with bated breath........................
Guess what ?
3 dead pixels not at the side nor the top but right in the middle .
Now you can understand my concerns being a graphics artist , but this issue was quickly resolved "After a Huge fight with PC world because there generative manager policy for today was
" You cant return Unless it had 5 or more dead pixels "
" WRONG ANSWER MY FRIEND "
Ok ,so excellent they swapped it ,after I had to fork out another 50 GBP for an upgraded version because they had none in stock ! .
So effectively I got another machine that I didn't want for extra money .....superb
Ok so, I get this machine home , TOSHIBA EQUIUM A210
everythings fine and dandy for about 1 week
A) DVD DRIVE
-At first I notice the DVD drive acting funny , reading discs then not reading them it lost all function except the ability to read ,ok not a problem I have a home PC that can burn discs ,I'll let that one slip .
B) PAINT FLAKING OFF
the paint on front panel "where the lights are " starts to flake and fall off .
-Ok I'll put that down to wear and tear but its still only a month old
C) OVER HEATING (MEGA) Burnt my daughters arm .
- As I mentioned above I do graphics , this machine main purpose was to browse the internet ,maybe a few world docs , not render out 9 million polyz , I fully understand this concept .
but it started to overheat , I'm not talking about a little bit warm , I'm talking full on ,that much you could cook an egg on . not only did the machine but also the power pack . remembering this machine is still less than 2 months old .
The heat was that intense that it burnt a perfect rectangle onto my 3 year old daughters arm .
-arguing with my wife not to sue for faulty/dangerous electrical goods I phoned customer services up , and spoke to a very nice gentlemen that was happy to help .
Excellent Laptop getting picked up and taken away to get fixed ----SEE CUSTOMER SERVICES NOTES .
I was that considerate that I re-formatted the machine ,dragged all the essential tools onto the desktop ,you know control panel , system setting ect . and even made a nice jpeg schematic where the faults are "because I know how much off a pain in the teeth it can be working on the tech side and anything I can do to help "
1 or 2 weeks later I get my newly refurbished laptop back .
Superb , or so I thought ...................
Jump forward 6 months later , just before the manufactures warranty runs out IRONICALLY
Inbetween random faults and the paint starting to fall of AGAIN ,
The machine starts to switch its self randomly off ! without prior warning .
"Ok , maybe it was just a system fault , I'll restore .
Nope still doing it , Maybe its the battery not holding charge and it's struggling to detect it ?????
Nope its still cutting out ................
May I also add after the return off the machine ,which in my professional opp " YOU JUST REPLACED THE SHELL AND BLEW THE DUST OFF " . --------- PLEASE POST CUSTOMER SERVICES NOTES ...."maybe I'm wrong ?"
Now due to the machine randomly switching it's self off it caused massive corrupt sectors and chkdisk errors and loss of data ."some of which was costly , but functionally I'm an intelligent spices I managed to back MOST data up .
Ok so not a problem It's getting old (1year and 3weeks to be exact ) , its generally used for Internet ,theres some work and some personal photos ,nothing thats going to rock your world .
I'll use it for that .
OVERHEATING AGAIN :
Now this can be caused by dust ,also quoted by one of your ignorant members of staff .--
!!!!but this was caused by another mass produced product ,quickly shipped out and grossly missing product user safety testing .....................
HOW DO I KNOW THIS ::::::::::::::::::::::;
Mainly because when you Google Toshiba A210 it hits over 3 million user faults / problems
"Excuse me for sounding like one of your tech guys , but I used google search string to legitimize the search "
and the evidence is there .
Ok so its overheating ,thats maybe why it keeps cutting out ?
not a problem ,not UNTILL TODAY .
"sorry it took so long to get here "
So today My daughter "now 4 " is playing on nickjnr home page "Carefully avoiding the hot lava that pours from the heat vent at the side , and it cuts out again ....
Goto Switch back on
" A method we now call " PULL THE PLUG OUT AND SWITCH ON AND OFF 5 TIMES ,STAND ON 1 LEG & PRAY .............
and up pops this
some here may have seen this before ...................
THIS IS CAUSED by poor programming and bad development
BIOS :
Its called BIOS lock "and yes i did try , TOSHIBA , ADMIN , 12345678 blah blah blah " effectivily the machines decides to encrypt or maybe not encrypt a password , just depends how it feels that day .
Toshiba know about this fault and offer a fix ##maybe at a price ,just depends on what sales rep you get ##
This is the whole point of the conversation so If I lost you with bad grammer / spelling at any point in the post please PAY ATTENTION this is the IMPORTANT PART
================================================== ==========================
I searched ways to brute force , fix , remove battery and so on when I decided enough was enough this machine is faulty -------I'm going to give legal jargon here just so you know where on the same page .
The Sale of Goods Act 1979 as amended
Goods must be:
???????????????¢?????¢??? ??????¢???¬?????¢???????? ???¢fit for the purpose they are made for
???????????????¢?????¢??? ??????¢???¬?????¢???????? ???¢safe
???????????????¢?????¢??? ??????¢???¬?????¢???????? ???¢durable - last for a reasonable time
???????????????¢?????¢??? ??????¢???¬?????¢???????? ???¢have no minor defects
???????????????¢?????¢??? ??????¢???¬?????¢???????? ???¢acceptable in look and finish
There's others if you would like me to continue ,even better ones but I'll just use this one right now , just to be polite .
Your PRODUCT was faulty since it left the covaor belt , your people should have picked up on this when it got returned but I'm sure they may have been busy ! .
Now we can argue these points and justifications but ontop all that .................
this hurts the most .
Today I phoned - TOSHIBA CUSTOMER SERVICES :
"Sorry Mr Scott for the problem you can either wait and we'll send someone out to fix it , OR I QUOTE you can take it to PC WORLD and because there TECHGUYS they will be obliged to fix FOR FREE due to it being purchased there .
I PHONE SEVERAL PCWORLD NUMBERS UP and bounced there calls try to get an answer before someone on the end says # " Maybe you should take into your local store 15 miles away " ----
great thinking sherlock
OK
I GOTO PC WORLD : Yet another human with the capacity of a moth , 300 million sp3rm and that's the one that got threw .
TELLS ME " We don't do that because we are are not obliged to fix it " ,"But i have a piece of paper with a customer reference that a trusted toshiba services man gave me
Ok hold my breath walk out and go and phone TOSHIBA up again not a problem ................
This is where it gets good , I phone you after speaking to another 4 or 5 people on your side .
When I get to speak to someone that's happy to help but at a price ,who decides to become law and Order roled into one, the conversation gets silly and YOU throw potential threats and jargon around #congrates your grease monkey can read off a pdf document ,well so can mine ,but fortunate she has practiced Law for the last 10 years and is pretty accurate ...
but again I said Polite so here it is :
YOUR QUOTE TO FIX YOUR PRODUCT ::: 100 + GBP give or take just depends on how constructive your people decide to be that day ...
So here is my QUOTE
PHONE CALLS
TOSHIBA 8 : average length 20 minutes 8 GBP
PC WORLD 4 @ 1.50 min 15 GBP
GAS / FUEL : 15 GBP
Loss of Earnings : 90 GBP @ 5 DAYS 410 GBP
Damages " DO YOU GET MY POINT YET ? "
As I mentioned I'm a reserved man ,but getting shafted by TOSHIBA from all angles does has Limits
Now what I would like to see arriving on my front door is a new brand spanking Laptop with " WE ARE SORRY " note attached .
but for some reason I don't get that impression ?????
I'm hoping we can remedy this issue in a sensible fashion ,
If we can't , I do have a great idea of posting a YOUTUBE video of me destroying your product with several sharp objects , counter productive maybe ,but when it hits a million hits I'm sure I will get another company to give me a laptop out the kindness of there heart ................
Now for forum posters I apologize for raining on your day , to TOSHIBA please try to understand why I'm a little bit upset .
Have a nice day
PEACE .
onlinerender
PM ME .......................................

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Hi Forum.
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The following article also applies to issues after re-setting the severs' hostname. It also applies to situations where re-setting the Code Signing Certifictateas described by Apple has not resolved the issue.
Hello,
I have been plagued with Profile Manager and Device Manager issues since day one.
I would like to share my experience and to suggest a way how to resolve issues such as device cannot be enrolled or Code Signing Certificate not accepted.
I shall try to be as brief as possible, just giving an overview of the steps that resolved my issues. The individual steps have been described elsewhere in this forum. For users who have purchased commercial SSL certs the following may not apply.
In my view many of these issues are caused by missing or faulty certificates. So let us first touch on the very complex matter of certificates.
Certificates come in many flavours such as CA (Certificate Authority), Code Signing Certificate, S/MIME and Server Identification.
(Mountain?) Lion Server creates a so-called Intermediate CA certificate (IntermediateCA_hostname_1") and Server Identification Certificate ("hostname") when it installs first. This is critical for the operation of many server functionalities, including Open Direcory. These certs together with the private/public keys can be found in your Keychain. Profile and Device Manager may need a Code Signing Certificate.
The most straightforward way to resolve the Profile Manaher issues is in my view to reset the server created certicates.
The bad news is that this procedure involves quite a few steps and at least 2 hours of your precious time because it means creating a fresh Direcory Master.
I hope that I have not forgotten to mention an important step. Readers' comments and addenda are welcome.
I shall outline a sensible strategy:
1. Clone your dysfunctional server to an external harddrive (SuperDuper does a reliable job)
2. Start the server fom the clone and shut down ALL services.
3. It may be sensible to set up a root user access.
4. Back-up all user data such as addess book, calendar and other data that you *may* need to set up your server.
5. Open Workgroup Manager and export all user and workgroup accounts to the drive that you using to re-build your server (it may cause problems if you back-up to an external drive).
6. Just in case you may also want to back-up the Profile Manager database and erase user profiles:
In Terminal (this applies to Lion Server - paths may be diferent in Mountain Lion !)
Backup: sudo pg_dump -U _postgres -c device_management > $HOME/device_management.sql
Erase database:
sudo /usr/share/devicemgr/backend/wipeDB.sh
7. Note your Directory (diradmin) password for later if you want to re-use it.
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10. When the OD Master is ready click on Overview and check that the LDAP and Keberos Realm reflect your server's hostname.
11. Go back to Workgroup Manager and re-import users and groups.
NOTE: passwords are not being exported. I do not know how to salvage user passwords. (Maybe passwords can be recovered by re-mporting an OD archive - comments welcome! ).
12. Go to Server App and reset passwords and (not to forget) user homefolder locations, in particular if you want to login from a network account!
If the home directory has not been defined you cannot login from a network account.
13. You may now want to restore Profile Manager user profiles in Terminal. Issue the following commands:
sudo serveradmin stop devicemgr
sudo serveradmin start postgres
sudo psql -U _postgres -d device_management -f $HOME/device_management.sql
sudo serveradmin start devicemgr
14. You can now switch back on your services, including Profile Manager.
In Profile Manager you may have to configure Device Management. This creates a correct Code Signng Certicate.
15. Check the certificate settings in Server App -> Hadware -> Settings-> SSL Certificates.
16. Check that Apple Push Notifications are set.(you easily check if they are working later)
17. You may want to re-boot OS Server from the clone now.
18. After re-boot open Server App and check that your server is running well.
19. Delete all profiles in System Preferences -> Profiles.
19. Login to Profile Manager. You should have all users and profiles back. In my experience devices have to be re-enrolled before profiles can be pushed and/or devices be enrolled. You may just as well delete the displayed devices now.
20. Grab one of your (portable) Macs that you want to enrol and go to (yourhostname)/mydevices and install the server's trust profile. The profile's name should read "Trust Profile for...) and underneath in green font "Verified".
21. Re-enrol that device. At this stage keep your finger's crossed and take a deep breath.
22. If the device has been successfully enrolled you may at last want to test if pushing profiles really works. Login to Profile Manager as admin, select the newly enrolled device. Check that Automatic Push is enabled (-> Profile -> General). Create a harmless management profile such as defining the dock's position on the target machine. (Do not forget to click SAVE at the end - this is easily missed here). If all is well Profile Manager will display an active task (sending) and the dock's position on the target will have changed in a few seconds if you are on a LAN (Note: If sending seems to take forever: check on the server machine and/or on your router that the proper ports are open and that incoming data is not intercepted by Little Snitch or similar software).
Note: if you intend to enrol an Apple iPhone you may first need to install the proper Apple Configuration software.
Now enjoy Profile and Device Manager !
Regards,
Twistan

HI
1. In Action profiles, logon to system and recheck correcion are available in action definition as well in condition configuration and the schedule condition is also maintained. but the display is not coming(i.e in the worklist this action is not getting displayed).
You can check the schedule condition for the action and match the status values...or try recreating the action with schedule condition again....for customer specific ....copy the standard aciton with ur zname and make a schedule condition and check the same.
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You need to have the empolyee role for BP ..goto BP and got here dropdown for ur bp and choose role Employee and then enter ur userid
also make sure that u have the message processing role
Hope it clarifies ur doubt and resolve ur prob
Regards
Prakhar

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Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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There is no udev-rule for this camera. If i create one while copying a rule from a similar camera from /etc/udev/rules.d/69-libmtp.rules, and store it into /etc/udev/rules.d/69-canon.rules, the device-manager shows up. My udev-rule:
# Canon PowerShot SX120AX (PTP/MTP mode)
ATTR{idVendor}=="04a9", ATTR{idProduct}=="31e0", SYMLINK+="libmtp-%k", ENV{ID_MTP_DEVICE}="1", ENV{ID_MEDIA_PLAYER}="1"
The device-manager shows me only the option to open with a file-manager. Doing so will result in an error:
The file or folder udi=/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:02.1/usb2/2-8/ do not exist.
With my udev-rule:
solid-hardware listen
Object::connect: No such signal org::freedesktop::UPower::DeviceAdded(QDBusObjectPath)
Object::connect: No such signal org::freedesktop::UPower::DeviceRemoved(QDBusObjectPath)
Listening to add/remove events:
Device Added:
udi = '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:02.1/usb2/2-8'
Without the active udev-rule, "solid-hardware listen" produces nothing, but
udevadm monitor
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing
KERNEL - the kernel uevent
KERNEL[5077.662572] add /devices/pci0000:00/0000:00:02.1/usb2/2-8 (usb)
KERNEL[5077.662655] add /devices/pci0000:00/0000:00:02.1/usb2/2-8/2-8:1.0 (usb)
UDEV [5077.681178] add /devices/pci0000:00/0000:00:02.1/usb2/2-8 (usb)
UDEV [5077.693035] add /devices/pci0000:00/0000:00:02.1/usb2/2-8/2-8:1.0 (usb)
Don't know what to do ... is a udev-rule necessary to bring up the message from device-manger? Or is the Camera not recognized as a mtp-device (the Camera has no such settings)? How could i figure it out?
With Digikam i could import Fotos, but i would do so with gwenview. I've tried to check it out with gwenview_importer:
$ gwenview_importer --udi '/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:02.1/usb2/2-8'
QDBusConnection: session D-Bus connection created before QCoreApplication. Application may misbehave.
gwenview_importer: Missing required source folder argument.
(don't care about the different udi, i took this example from a former try) but i don't know, how to find out where the "source folder" is ...
Last edited by quiqueck (2014-02-26 20:10:25)

I have solved this by making an extra udev-rule for my camera. See my adventure on forum.kde.org for details

My Ipd Nano 6th generation isn't recognized by my computer or iTunes. I've followed all the troubleshooters and have uninstalled and reinstalled iTunes numerous times. I've checked for legacy software under device manager but I keep getting error 10.

My Ipod Nano 6th generation is no longer recognized by iTunes & my computer. I did all troubleshooting steps. After checking for changes and reinstalling legacy software in device manager I keep getting an error 10 message (device can't start). My device is charging when I plug it in and is otherwise still functioning normally. Can anyone help me please?

Universal Serial Bus controllers
     Intel(R) ICH9 Family USB Universal Host Controller - 2934
     Intel(R) ICH9 Family USB Universal Host Controller - 2935
     Intel(R) ICH9 Family USB Universal Host Controller - 2936
     Intel(R) ICH9 Family USB Universal Host Controller - 2937
     Intel(R) ICH9 Family USB Universal Host Controller - 2938
     Intel(R) ICH9 Family USB Universal Host Controller - 2939
     Intel(R) ICH9 Family USB Universal Host Controller - 293A
     Intel(R) ICH9 Family USB Universal Host Controller - 293C
     USB Composite Device
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

IOS device not recognized in iTunes, Windows 7 Computer, or Device Manager

Sometime last week, I ran the updates for my computer. When I plugged in my iPod Touch afterwards, it would not connect to iTunes, although on the iPod itself, I could see it was connected based on the "charging" symbol on the battery icon. So I checked if my computer recognized it as a "Device with removable memory in the computer. Only "DVD RW Drive (E)" showed up and under the "Other" section only showed my iCloud Photos folder. I also checked the device manager for any drive with the name Apple- none. I have only 2 USB ports on my computer, and I've switched between them over and over. No result. I have checked the hardware id's on all my USB drives in the device manager, and I only find the HP TrueVision camera on my laptop.
After a couple of hours browsing through the support forums, I was able to restore the driver, thus allowing my iPod to be recognized again by the computer and iTunes.
on 10/14/13 I ran the installation for updates again, and the same problem occured with my iPod. So I went through the same steps from last week, but this time, no changes. I still cant get the drive back on my device manager. I've gone through all the support pages pertaining to anything and everything about this issue, and still, everything I tried from and simple computer restore to a clean boot has still rendered no results. I know my USB cable works because im able to charge my iPod from any outlet (computer, A/C adapter, car adapter) and sadly I do not have the means to try on another computer.
I have a HP 64-bit Computer running Windows 7 service pack 1.
iTunes version 11.1 currently installed.
iPod Touch 4th Generation iOS version 6.1.3.
The Apple Mobile Device Support is installed.
Can someone heplp me?

Have you tried to give your iPod a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again.
Have you tried different USB ports? Rebooted your computer?
Uninstalled and then reinstalled iTunes? (You won't lose content if you uninstall)

IPod touch 5th gen will not connect to iTunes, also apple mobile device usb driver does not appear in device manager. PLEASE HELP.

I recently purchased my iPod touch with no issues. After updating to iOS 8.1.1 I found that my iPod would no longer appear in the latest version of iTunes and when I searched for Apple Mobile Device usb driver in the device manager, it was nowhere to be found. I've already uninstalled and re-installed ALL components of iTunes and read every single help article. I've tried everything. What went wrong?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

USB-6509 Stops being recognized by Windows 7 device manager.

I am currently using a USB-6509 under Windows 7.
On a freshly formatted machine I have no trouble setting up the device using the National Insturments Measurement & Automation Software version 9.4.
Some windows updates were pushed to the computer that my USB-6509 was connected to, causing the computer to reboot in the middle of use. When the machine came back up the USB device couldn't be found by the Measurement & Automation Software, nor by Windows Device Manager. I did a complete uninstall of the software and reinstalled, this did not fix the issue. I uninstalled 9.4 and installed 9.5 and this too has not resolved the issue.
Inside device manager windows will show "Static Digital Firmware Loader" under "Data Acquistion Devices". But there is nothing installed pointing to the USB-6509.
The green light on the back has yet to come back on. I would prefer not to reformat if at all possible. Any suggestions?

I was having this exact issue. "NI Device Loader" was running on the machine, but stopping and restarting this service by itself was what finally caused the device to start working again after lots of rebooting and other troubleshooting steps. Thanks for the tip.

Why is my iPod Touch not being recognized in iTunes, Device Manager, or my entire computer?

I have had my iPod Touch since christmas and it is now June. The version is 4.1 and it's the one with the camera. My previous cord worked fine and I never had any problems with iTunes or my iPod before. I lost my cord for about a month (actually I have no clue how long) and my dad picked one up for me yesterday. It cam in a BELKIN package with the USB cord that plugs into a wall charger or car charger. So, I needed to upload my music and when I plugged my iPod in, I went to go sync the music, and I noticed the was no "Device" column in iTunes. So, I went into "My Computer" and didn't find it in (E:) where it always used to be. Then I searched the WHOLE computer and I couldn't find it anywhere. Then I searched for help online. Everything kept telling me to go to device manager and reinstall the device and blah blah blah. BUT IT'S NOT EVEN IN THE DEVICE MANAGER!! I couldn't find it anywhere in there! So like, is my iPod completely erased from my computer forever??? I tried restarting my iPod, my computer, and I made sure my iTunes was the lastest version. I also tried 3 different USB ports and none of them worked!      SO NOW WHAT!!?? Should I try a different USB cord?? Please help!!!
          Sincerely,
   Desparate Girl Who Loves Her iPod Dearly                      P.S. I have Windows XP.

You should get a genuine USB cord from Apple, to make sure your iPod 4G is supported correctly.
In addition to that see if Apple Mobile Device Service is still installed and active on your computer. More info in this article: http://support.apple.com/kb/TS1538

Zen V Plus recognized by device manager, but not by Media Explorer/Windows Media Pla

Hi,
I just got back from Best Buy after buying a Creative Zen V Plus. I installed everything from the CD and plugged in the player, but the Media Explorer doesn't recognize it (even after restarting PC). The Device Manager recognizes it but there's an exclamation mark next to it. The Windows Wizard came up numerous times asking me for permission to connect to the internet and install the driver for me, and after a while I tried doing so but it said it couldn't find anything (I would like to shave that wizard's beard off).
I went through all the stickies in the forum and about 3 different troubleshooting sessions with no luck. I googled it and asked this question on Ask Yahoo!, but no luck yet.
Here's my PC info:
Windows XP SP2
768MB Ram
Pentium 4 2.8Ghz
USB 2.0 (I tried different ports, the player does seem to be charging as there's a little lightning bolt flashing on top of the battery icon)
I'd really appreciate it if someone could help me out.
Thanks!

Ok. I checked my version of XP. It is XP Pro, Version 2002, SP2. I checked and already had the 2 hotfixes that were listed as being needed before proceeding. I followed all the steps and changed the registry key on "everyone" as the instructions stated to do. My ZVM is still not recognized by any of the software for transferring or organizing MP3's. My computer still recognizes that it is attached. It still gives me the device icon in the task bar. It still says it's A-ok in the Device Manager. It does everything, except it is not detected by ANY of my music software. <sigh>? Frustration is at its peak for me right now. I really appreciate all of the efforts. I'm at my wits end now. I have done everything you have indicated I should, but am getting the same results. I did purchase an extended warranty from Circuit City where I purchased this last summer. Is that the next step? Do I need to get this replaced?I love this player and really don't want to go through this again. We had to exchange it twice in the first month because it froze up and wouldn't do a thing. This last one has been perfect. I keep it in a leather padded case at all times. It never has the battery drained. It never gets jostled or bumped or dropped or anything that might damage it. When not being played, it stays on my desk in the case.
Thanks so much for any and all help.

SAN Device Manager port on Green X

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