SAP CRM to MS Access Interface
I have a CRM to MS Access Interface that I have to set up. Has anyone set that up before and if so;
How was it done?
Any documentation on that?
Dear Abdul!
There are probably many ways to achieve what you´re looking for. It heavily depends on several factors, which solution turns out to be the best for you. You should take into account security, data integrity and sensitivty, business context and system architecture, among others.
First of all though, you should specify wheter you want to access the SAP table for unidirectional read access only, or if you have the requirement to also update data in any SAP table (are you talking about a SAP standard table or a customer Z-table?)
If you´re looking for a straight forward solution for read-only access, you can create a custom Z* RFC-enabled function module that reads out your SAP table and returns the values to your calling application. You could also use the WebServices interfaces of your SAP WebApplicationServer, depending on your release level. Furthermore, kindly check, if there are standard BAPI´s available that contain the data you need in their return parameters.
Of course, you also could directly interface on a DBMS level between MS access and your underlying SAP DB, but most likely such a solution will never be supported in any productive environment, and for good reason. So you should look into one of the other options mentioned.
I´ll gladly provide more detail about any of the mentioned approaches, but would like to have a little more input about your requirements before, so the optimal solutions can be found.
Kind regards
Christoph
Similar Messages
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How Microsoft access could possibly an SAP CRM table
ould anyone know if it is possible for a Microsoft access system to read an SAP table. If so, how? I have to implement an interface btw MS Access and SAP CRM and I am trying to see how to get it to work.
Dear Abdul!
There are probably many ways to achieve what you´re looking for. It heavily depends on several factors, which solution turns out to be the best for you. You should take into account security, data integrity and sensitivty, business context and system architecture, among others.
First of all though, you should specify wheter you want to access the SAP table for unidirectional read access only, or if you have the requirement to also update data in any SAP table (are you talking about a SAP standard table or a customer Z-table?)
If you´re looking for a straight forward solution for read-only access, you can create a custom Z* RFC-enabled function module that reads out your SAP table and returns the values to your calling application. You could also use the WebServices interfaces of your SAP WebApplicationServer, depending on your release level. Furthermore, kindly check, if there are standard BAPI´s available that contain the data you need in their return parameters.
Of course, you also could directly interface on a DBMS level between MS access and your underlying SAP DB, but most likely such a solution will never be supported in any productive environment, and for good reason. So you should look into one of the other options mentioned.
I´ll gladly provide more detail about any of the mentioned approaches, but would like to have a little more input about your requirements before, so the optimal solutions can be found.
Kind regards
Christoph -
Pop-up screen not showing while accessing transactions in SAP CRM WEB-UI
When we are logging on SAP CRM WEB UI, for transactions like Lead, Complaints and Activities-
Sometimes Pop up screen is showing for selecting transaction types, but sometimes it is not showing.
We have tried it on different work stations with same user id and standard business roles , but we are not able to trace the problem. Also with same id sometimes error shows, "No business roles attached, not allowed to logon,
after that when we tried on other workstation with same id we were able to access all transactions.
Please suggest what would be the problem.
RishikeshThis is sporadically occurring issue hence I cannot pin point one single reason. Since sometimes you are able to logon and some time not certainly it could not be a Role authorization issue.
Just check if your business role is properly configured. Thats all i can say.
Regards
Kavindra -
Accessing SAP CRM 7.0 objects
Hi All,
After doing lot of research on SAP CRM 7.0 documentation, I got to know that there are different ways to access data from the system:
1) Using BAPIs
2) Using RFCs
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I am interested in going with the Web Services option.
I have read in the documentation that Enterprise Service Repository is part of SAP NetWeaver Platform.
We are planning to register for SAP RAC service to get access to SAP CRM 7.0.
If we have access to just SAP CRM 7.0, will I be able to access the web services.
Can someone please help me understand this.
Thanks
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P.S I am very very new to SAP CRM. Please bear with my questions.Hi Isaac,
Thanks for your reply.
I read the documentation[1] which says that there are 235 enterprise services built for 35 business objects.
That said, the wsdl will be already published for all those default web services I believe.
Can't I just consume the default web services and read the data from SAP CRM 7.0?
As SAP CRM is dependent on SAP NetWeaver, can I assume that I will have access to all the Out of the Box web services if I have SAP CRM 7.0 installation.
Thanks
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[1] /people/community.user/blog/2008/10/17/enterprise-services-delivery--crm-70
Edited by: Naga_P on Jun 30, 2011 9:26 PM -
Crystal Reports access to SAP/CRM 6.0 with Integration with SAP Solutions
Hello,
we are running Crystal Reports 2008 with SAP CRM 6.0.
To boost productivity or Report writeing we need especially access to:
- Function Modules
- the CRM Business Objects Repository (Transaction SW01).
What kind of SAP/CRM ( or SAP / ERP ) Objects can be accessed with the Integration for
SAP Solutions ?
The BO Documentation [BusinessObjects XI Integration for SAP Solutions User's Guide|http://help.sap.com/businessobject/product_guides/boexir31SP2/en/xi31_sp2_bip_sap_user_en.pdf] does not give a clue if this is possible.
However, Ingo Hilgefort stated in his book that it is at least possible to access ABAP Functions, SAP Querries and SAP InfoSets.
What is the minimum product portfolio and the necessary Version - Can I install the following products stand alone ?
Crystal Reports 2008
Integration for SAP Solutions
Tomcat / Jaco
or
Must I need at minimum BO Edge and must install the CMS Server ?
Thank You
MartinHI,
What kind of SAP/CRM ( or SAP / ERP ) Objects can be accessed with the Integration for
SAP Solutions ?
here is also a blog about this:
/people/ingo.hilgefort/blog/2008/03/23/businessobjects-and-sap-part-4
However, Ingo Hilgefort stated in his book that it is at least possible to access ABAP Functions, SAP Querries and SAP InfoSets.
>> correct. It is also in the Installation Guide / User Guide for the SAP Integration kit. You can use ABAP Functions, ABAP / SAP Queries, InfoSets, Tables
What is the minimum product portfolio and the necessary Version - Can I install the following products stand alone ?
Crystal Reports 2008
BusinessObjects Integration for SAP Solutions
BusinessObjects Edge or BusinessObjects Enterprise
Ingo -
Introduction of User Interfaces in SAP CRM
Can someone tell the progression on how the SAP CRM User interfaces (UI) were launched? for example, which CRM versions supported which UIs (PCUI, WEBUI etc)
Thanks
or else, is there a documentation that provides differences and commonalities between CRM UIsHi,
concerning CRM User Interfaces it is very simple:
1. WebClient UI: is the only supported User Interface for Users since CRM 5.1 and this is also the way forward from SAP point-of-view. SAP keeps investing in improving the WebClient UI for CRM in the coming releases.
2. SAP GUI: is only used for Adminstrative tasks, customizing and developments in CRM.
3. PCUI: is no longer supported since CRM 5.1
Kind regards,
Carl -
SAP CRM Interfacing Techiniques
Hi All,
I am working on CRM 7.0, I would like to know all the possible Interfacing techniques currently available for
1. SAP CRM 7.0 and SAP systems like ECC, BW, etc
2. SAP CRM 7.0 and Non SAP systems.
OR,
What would be best suited/solution/proposal for a business which have many interfaces from SAP ( like ECC, BW ) as well as non SAP from SAP CRM 7.0 system?.
Thanks in Advance,
Regards, Sudeep..hi,
there is lot of material available on how to create webservice and how to consume web service
Search google with Consuming Services with ABAP. In saptechnical you will get required screenshot and abap code.
Best regards
Pankaj Kumar -
Accessing Solution Manager CHARM Via SAP CRM
Hi
Is it possible to accces charm of soultion manager via SAP CRM
If so how does it work and documentation are welcomed
Thanks in advance
R-Koption 1
> customise sap crm to cater for the external product in terms of what solution manager charm / service is currently doing for sap componet
. Create all the status for this products eg: transport is in Dev for product A, Transprot is in QA for product A or product is in Prod then test and close the call
> access solution manager from crm (NB: work center / service desk can be accessed through crm) the problem is WE NOT SURE OF CHARM
> also customise crm to cater for IT related issues like broken laptop or netowrk cable not working or IT related query,
Option 2
> intergrate the external product to solution manager o
> Customise CHARM / service desk to cater for this external product in solution manager the way it does for sap components / ibase -
Number for bDocs processed per hour in custom interface to SAP CRM from Tibco
Hello Experts,
Could you please let me know the ideal Number for bDocs processed per hour for a interface which has SAP CRM and TIBCO.
The intent is to use to most easy to scale technology for a custom interface to SAP CRM from Tibco .
I did check the forums but was not able to get a definitive answer.
I understand that it is not possible to quantify the exact number of BDocs that can be processed in an hour,but could you please let me know the factors on which it depends.
Regards,
AkashIt depends on type of data you want to process and the size of your hardware. My rule of thumb is that you should be able to do at least 1 BDOC per second in a worst case scenario or 3600 records for a small size system. Keep in mind the biggest bottleneck is the database update/lookup times. A properly sized large system, could do much more volume. Your best bet is put in the desired transactional throughput into the SAP quicksizer and then work with your SAP hardware partner to approriately size your production box.
If you already have hardware for production bought/existing, then find out the current SAPS rating for your hardware and then use the quicksizer to determine the target SAPS needed to meet your requirements.
Take care,
Stephen -
SAP CRM object model and accessibility
Hi All,
I am new to the SAP world.
I am looking into SAP CRM these days to figure out whether we can write a connector in JAVA so that we
could retrieve all the data from the SAP CRM system
could retrieve all the properties associated with the data
permissions associated with the data
But I couldn't find documentation on how the object model looks like and what needs to be done in order to achieve my goals.
For Eg: If that is SharePoint, I know the object model would be like Web Application -> Site Collection -> Site -> List -> List Items etc., and to access that we could either use OOB web services or write custom web services using SharePoint API
Is this possible with SAP CRM?
Can some one help me with this?
Thanks
NagaHi Daniel,
i got the same problem. It is an error concerning the parallel processing. You have to enter the parallel view entries manually (table CRMV_EXTMGR_PAR). Please have a look at note 1271899.
Hope i could help you,
Tobias -
SAP CRM 2007 - How to Access a Table from one view to another via ABAP BSP
Hi experts, I need your help.
I am working in SAP CRM 2007 developing code modifiying views using transaction "BSP_WD_CMPWB" and my problem is the following:
After the "Account Identification" process I go to "Create Case" and click in "Complaints" option in the navigation bar.
Here there are several views involved, like "General data" and "Parties involved"
"General data" belongs to the component "BT126H_CALL" and the name of the view is "SCDetails.htm"
"Parties involved" belongs to the component "BTPARTNER" and the name of the view is "Partner.htm"
The "Partner.htm" view has a table that is displayed using a "<chtmlb:configTable . . . table = "//BTPartner/Table" instruction.
I need to acces the table "//BTPartner/Table" that belongs to "Partner.htm" in the view "SCDetails.htm" and add data into it.
How can I do that ?
Add the data in the view "Partner.htm" itself is very simple, I am using the "EH_ONINSERT" method but I have not idea how to do that from "SCDetails.htm".
Thanks in advance for your help.
Best Regards.
Exequiel.Hi,
as I understand from your question you would like to add a partner to the complaint document.
The complaint document is a 1Order document and has the root genil node named BTOrder. Using the genil relationships you have to get the BTPartnerSet and then the right Partner Relationship.
You will find a lot of information in the newsgroup on how to do this by doing a search.
But a quick help would be to use the sapgui transaction genil_model_browser, component set ONEORDER and using the tree structure navigate from the BTOrder root node to the Partner set.
Best regards,
Erika -
ICI - How to display custom error messages in SAP CRM
Hello,
we are working on a custom Contact Center which interfaces with SAP CRM Version 7 with Enhancement Package over ICI.
The basic call functions like accepting, hanging up, holding and retrieving are fully implemented and are working already.
Our goal is to display error messages in the CRM so that clients know there is something wrong, for example why he can't be log in successfully (e.g. the telephony server isn't reachable).
We already found the ICI Documentation file which provides us the CRM SOAP error codes and tried to send SOAP Fault messages, but never got
them to screen.
Please find an attached example screenshot what we mean exactly, reproduced by trying to make a call with CRM user while BCM CDT isn't
running in the background.
Regarding to this topic we've the following questions:
- Is it possible to display custom error messages on the CRM or is this functionality limited to SAP?
- Could you provide us some further information on how to use this feature exactly (implementation details?) and how the SOAP XML should look like to get it work?
Thank you in advance!
Best regards
René HolyNewUser7 wrote:
Please correct me if I am wrong
I need to create an entity adapter and attach an error handler with the adapter? or can i handle that in the event handler itself. I coulnt find any api for handling errorsYou can do it both ways but since we are talking about event handler now, then in 9.x you need to extend com.thortech.xl.client.events.tcBaseEvent class for creating a event handler. In tcBaseEvent class there are various flavors of handleError method. So use that as per my note earlier and you should be good.
HTH -
SAP CRM - no confidence in UI by SAP?
After reading this blog and looking at the article attached to the blog. I had an interesting question:
Can Rich Internet Applications finally be accepted as a credible application development platform for SAP?
Does SAP have any confidence in its own CRM software? Right now SAP is touting how easy to use the new version of SAP CRM is, and yet this article implies they don't use their own product's user interface.
Now I know the eSOA mantra says this shouldn't matter, but I would say this is one of those cases where it doesn't. If the vendor won't/can't use their own CRM software because the UI is too ugly/clumsy or other reason, why should I as a customer.
As a customer I don't want to purchase a CRM software and then have to purchase a better UI to go on top of the software. I might as well spend the money on software that might have a better UI perceived by my sales folks(think siebel, salesforce.com, sugarcm, etc), and spend those dollars on integration instead. It's a lot cheaper to do integration work, than completely rewrite the UI to meet my users needs.
I'm also wondering why SAP would even send this message by displaying this article on SDN? I'm sure if the guys at oracle saw this article, we would see a press release from that says something of the like:
"Even SAP acknowledges, that SAP CRM is too difficult to use".
I bring this up because we are selling use of SAP CRM 2007 in house right now, and it makes it harder for me to sell the solution to my business users, if there are conflicting messages on the market.
Take care,
Stephen> Wow, you almost have the "nightmare" scenario when it comes to maintenance. I just have to ask what functional areas (high level) did you implement? Was it the marketing module?
I can tell you...
We were using Mobiles Sales with activities, campaigns, sales documents and master data and we switched that to CRM 2005 and Portal (+ adding BI reporting functionality with BI-CRM content). For the Java part there's enough said (by me) already, I won't start again with that (mess). The CRM looked pretty well at first sight but devil's in the detail.
> The marketing module in CRM 40 was so unstable on SP08 that basically we ditched the application and wrote something custom in the SAP GUI instead. Any t-code that had over 400 related notes(segment builder) is just a nightmare not to mention just plain bugs in the PCUI that we weren't willing to wait a month for fixes.
Well.. people have always be VERY helpful, especially the guys and girls in India were doing a very good job at fixing bugs - once the communication was done via email and not via phone...;) But you're right - it's taking sometimes too much time to get a fix and yet-another-note.
> I still think the SAP GUI sometimes beats the web based interfaces, once you learn how to use it. The problem was that everyone got obessed with zero-client installations and forgot about the benefits of "specialized" clients. Now everyone is basically trying to make a web browser work like a desktop client, which puts you back full circle.
Everyone THINKS it's zero installation but in fact you have to configure proxy exceptions, add/install certificates, enable/disable Javascript things, add trusted sites, (re-)configure firewalls on Laptops, delete browser caches, install SVG viewer and other "plugins", install and maintain security fixes for the browser etc. etc. and this on a distributed environment where our sales reps are spread over the whole world in different time zones. So the "zero-installation" is nothing but marketing flowery because the maintenance you needed to put into Mobile Sales is now needed for the browser - nice antagonism
> In would have been interesting to see how well SAP would have fared if they had made the mistake of making the original R/3 application 2-tier instead of a 3-tier client/server.
It's been like that @ R/2 times and I must tell you I loved the green screens (http://www.sapdesignguild.org/resources/images_hist/R2-0.GIF and http://www.sapdesignguild.org/resources/images_hist/SCREENO1.GIF)
Markus -
Error while creating and opening a ERP sales order in SAP CRM
Hi,
I am getting an error while creating or opening a ERP sales order from SAP CRM.
"Creation of the ERP Transaction failed" this is the error i'm getting while creating. when i try to open an existing sales order I'm getting a dump.
Attached the dump screen shot. From the dump analyasis it seems the transactions are not loaded through LORD framework.
The RFC connection seems to fine as i have tested accessing an ECC RFC FM through a sample program and its successful..
please help..
Thanks
KrishnaHello Krishna,
Did you get a solution to this? I have the same dump message.
As a matter of fact, we already use ERP Sales Order and it works fine. But I have recently configured a new sales order document type, and the dump occurs only for this new Z order type.
Thanks a lot,
Luis. -
Question regarding Authorizations in SAP CRM 7.0
Hello,
The problem is this:
We have a client who will use two ways of accessing SAP CRM 7.0 data -
1. CRM Web UI
2. Mobile devices via standard SAP CRM BAPIs
Now the situation is that the client wishes to control display authorizations based on the Business Role. Certain Business Roles can allow its User to see Accounts where the User is also Employee Responsible and certain other Business Roles can allow its User to see all those Accounts that are associated with that Role. In summary Business Roles control what an User can see.
This has already been implemented for the CRM Web UI using the Access Control Engine (ACE).
Now the questions are:
1. How do we implement this for BAPI Access?
2. Should we recreate what has been achieved by ACE, via PFCG Authorization Profiles?
3. Can we not reuse what has been done by ACE?
4. What are the runtime APIs that allow somebody to use the authorization checks of ACE?
5. Does the standard Function Module CRM_ORDER_CHECK_AUTHORITY_ACE help in this regard?
Any help here will be greatly appreciated. Please let me know if you need any clarifications.
Thanks in advance.
Best regards,
SudhiHello,
Normally, some notes are recommended in addition to the current support package implementation because they were developed to solve any known issues. These known issues occurred as side effect of any note which belongs to the implemented support package.
If you take a look at older release notes, you will see the same.
This is a part of implementation stack.
1345085 SAP SRM 7.0 SP Stack 04 (09/2009):Release & Information Note
1365574 SAP SRM 7.0 SP Stack 05 (12/2009):Release & Information Note
1436687 SAP SRM 7.0 SP Stack 06 (03/2010):Release & Information Note
Kind regards,
Ricardo
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