SAP ISU Print Workbench

Question

Hi,
Can any one provide me the basics of the SAP ISU Print workbench?
Regards,
Chandan
Moderator message: please search for available information/documentation.
Edited by: Thomas Zloch on Sep 23, 2011 11:39 PM

Answer 1

Hello,
You need to attach application form for each and every Correspondence Type.
Few of the Corr types are
BL44 Outgoing Payment Confirmation
BL45 Account Statement
BL46 Capital Transfer Offer
BL47 Payment Plan
BL48 Rollover Offer
BL49 Repayment
BL50 Borrower Change Without Capital Transfe
BL51 Deferral of Customer Loan
BL52 Capitalization of Overdue Items CL
BL53 Installment Plan Change CL
BL54 Consumer Loan Confirmation
BL55 Notice Given by Bank
BL56 Rescind Credit Life Insurance
BL57 Confirmation of Change
BL58 Interest on Arrears Statement
You can define them in IMG\FICA\Basic Functions\Correspondence\Define Correspondence types.
<SAP provides lot of correspondence types. You have to copy them from client 000>
After that you have to define application form for correspondence types in
IMG\FICA\Basic Functions\Correspondence\Define Application Forms for Correspondence.
You have to attach SAP defined correspondence forms.
To trigger correspondence, you have to run FPCOPARA run mentioning relevant correspondence type.
The data gets updated in table DFKKCOH.
Do remember that apart from above config, there are various areas of correspondence config you need to do for different categories like Payments, Returns, Refunds , Dunning & Collection agency.
For ex, for Returns, you attach  application form in Return reason codes, similarly for Dunning, you attach the application form in Dunning activites ...
To view the list of Application forms, use T-Code EFRM
Hope this helps
Rgds
Rajendra