SAP Menu Travel Management is missing

In our production server, the default sap men "Travel Management" is missing for all the users.
i went to PFCG in Logon Tab, in SAP Menu, i tried to add the Travel management menu but it is not showing there also.
I maintained ssm_users thru sm30,  "All SAP User Menu off" is set to No. but nothing works.
I just want the travel management to be under sap menu for all users.
I know that i can set that as a favourite but i dont want that as a favourite.
Please help me resolving this issue..
Thanks
Regards
Prakash

Hi,
Is SAP menu visible to all users? if so travel management can be found under below path.
Information systems --> Human resources --> Reports --> Travel management
If the SAP menu option is not visible, please click on the button appearing in the tool bar.
Regards,
Gowrinadh

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    1. Installed CR 2008 on server and it runs fine both from Start menu and from within SAP menu. SAP also shows Crystal Reports menu item and Crystal Admin.
    2. Installed Crystal Report on one of the clients and it works fine in same way.
    3. On 2nd client, SAP Crystal Runtime installed as follows: SAPCrystalSetup.exe run first, then DotNetFramework3.5  run - it resulted in "Setup error". Then run the CRRuntime_12_0_mlb.exe without errors. Then installed CR designer, On this client, Crystal Reports 2008 opens fine from Start menu. However from within SAP, it does not show Crystal Reports Admin nor the Crystal Reports menu-item.
    a) This user has "automatic" start of Crystal Reports 2.0.0.6 in Add-on Administration.
    b) However, in Add-on Manager, Crystal Report does not show at all.
    c) In Add-Remove programs, I see that Microsoft .Net Framework 3.5 SP1 exists on the client.
    d) OS is Microsoft XP.
    How could I see Crystal Administration or 'Crystal Reports' menu-item from within SAP on this client?
    Thanks, Ajay Audich

    Hi,
    1) On Add-Remove Programs on the client, I see the following:
    Crystal Reports 2008 Runtime
    Crystal Reports Basic 2008 for SAP Business One
    Microsoft.NET Framework 1
    Microsoft.NET Framework 2.0 Service Pack 2
    Microsoft.NET Framework 3.0 Service Pack 2
    Microsoft.NET Framework 3.5 SP1
    SAP Business One Crystal Reports 2.0.0.6
    2) The settings are:
    Company Preferences for Crystal Reports for SAP Business One / Version 2.0.0.6/ Default Group Automatic/ Active Yes
    User Preferences Tab-User RT-Preference is set to Default.
    On server, 'Installed Add-ons' tab shows Crystal Status as 'Connected'
    However, on the client, Add-on manager, both "Installed Add-ons" as well as "Pending Add-ons" tabs do not show Crystal Reports row at all.
    3) The user RT on the client is a super-user.
    Thanks.

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