SAP SRM Issue - "Enterprise Buyer Inbox"

Dear Colleagues,
We have created a buyer role with access to the function "Enterprise Buyer Inbox". Once the role is assigned to a test user, we can log in to SRM and the "Start Enterprise Buyer Inbox" shows up on the menu, and everything is ok. However, as soon as we add other SRM roles to the test user, the option in the menu goes away. I have traced the user in both occasions, and the same authorizations are being checked, for which I can't determine how the addition of the roles is affecting the availability of the "Start Enterprise Buyer Inbox" in the Menu.
Any ideas about it?
Thank you very much for your help!
Regards,
Fernando

Hi Ferhlopez,
Could you please try the below suggestion and let me know the update.
Try to create one more role as requisitioner i.e shopping cart Wizard. Assign to one test user and check whether it is coming in the Menu.
If it is coming properly, then you can assign the buyer role and check whether the menu is getting displayed for both of the roles.

Similar Messages

Can you any one help to get the SRM - SAP Enterprise Buyer Troubleshooting

Hello Guys,
I am new to this SRM - SAP Enterprise Buyer Environment, I need to present troubleshooting idea to my higher level guys. Basically I am working in the area Basis.
Kindly help to get some useful documentation.
Thanks
Chilva.

hi,
i am sorry there is no documentation available for trouble shooting.
for Most of the problems , you have to check out the standard sap notes , sap help , configuration guides specific for srm.
thats what we used to when i was doing trouble shooting customer issues.
hope this helps.

SAP SRM Prod with Oracle DB and AIX 5.3 Performance Issue.

Hi Basis Gurus,
Today my SAP PRD system all of a sudden was running slow and users had difficulties executing TCodes as it took minutes before the screen appeared.My system is SAP SRM 4.00, Oracle Release 11.2.0.1.0 and AIX 5.3.
From Basis point of view , we noticed that all the work process were hanged due to RFCs' occupying it.Couldnt investigate further on the system as we needed to restart asap because users needed to log on. A quick check on SICK shows no errors.What we managed to find out is that we needed to check this parameter below and set it accordingly:-
rdisp/rfc_min_wait_dia_wp:-
Definition
Number of work processes kept free for other users.
Use
This parameter is used to reserve a number of dialog work processes for dialog mode. It prevents parallel RFCs from occupying all the processes.
The parameter rdisp/wp_no_dia specifies the absolute number of dialog work processes.
Unit: number of dialog work processes
Default value: 1
Example
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There are 20 DIA processes in our system, perhaps reserving a minimum of about 5 work processes for DIA users will be useful via the parameter.
So my first question would be is there any other suggestions besides adjusting the mentioned parameter above in order to ensure that no work processors going into hang state due to RFCs' occupying it as this issue always happens at the end of the month only when there are massive users accessing it.
When we went for a restart of the system we encountered another issue. Steps to the issue are as below:-
1) Did a proper shutdown of Oracle and SAP.
2) When we start using startsap script, it doesn't start DB so we started DB manually but listener was having problem
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3) We also did a cleanipc, it too throws below error:-
sidadm> cleanipc <systemno> remove
               exec(): 0509-036 Cannot load program cleanipc because of the following errors:
               0509-130 Symbol resolution failed for cleanipc because:
               0509-136   Symbol memmove (number 106) is not exported from
               dependent module /usr/sap/sid/SYS/exe/run/libsapu16.so.
               0509-192 Examine .loader section symbols with the
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4) Also the Listener file has no contents,it's null file.
5) This is another error :-
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    0509-101   The module has too many section headers
    or the file is damaged
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-rw-rr    1 sid   dba               0 Nov 25 07:12 libttsh11.so
Further checking has let me to understand this is an Oracle Bug from this link:-
http://gavinsoorma.com/2009/12/11-1-0-6-clusterware-upgrade-to-11-1-0-7/
This Oracle bug only happens in an Upgrade time and how could this happen to my Production system during a restart process.
Also this system was restarted during the last weekend's maintainance window and it came up with no issues.
6) We copied over the libttsh11.so from our QA environment to PRD and did a Startup:-
-rwxr-x---    1 sid   dba        65967496 Nov 25 07:40 libttsh11.so (This is the copied over file from QA)
7) After Startup everything has been in order till now.
My second question is what went wrong with the libttsh11.so file. How could it be 0 size in PRD when no signs of changes had happen to the PRD system. Is this a proven Oracle Bug or something else since I have never encountered anything like this before. Hope all the Gurus here could shed some light into my 2 questions as I am looking for positive answers.
Thank you.
Regards,
John

Hi,
Firstly I would suggest you to upgrade your database from Oracle Release 11.2.0.1.0 to Oracle Release 11.2.0.2 . This is the recommended Oracle 11g database version for SAP solutions. Many of your problem will get resolved with it.
Question 1:
So my first question would be is there any other suggestions besides adjusting the mentioned parameter above in order to ensure that no work processors going into hang state due to RFCs' occupying it as this issue always happens at the end of the month only when there are massive users accessing it.
For immediate resolution the approach you have followed is correct viz limiting number of dialog processes for RFC. Secondly you need to analyze why RFC processing takes so much time. You need check which programs are getting executed by those RFC.
Generate EarlyWatch report for more detailed view
Question 2:
My second question is what went wrong with the libttsh11.so file. How could it be 0 size in PRD when no signs of changes had happen to the PRD system. Is this a proven Oracle Bug or something else since I have never encountered anything like this before.
The libttsh11.so library cannot be found in the related directory.
Cause
The file system is mounted using CIO option, but per Note 257338.1 Direct I/O (DIO) and Concurrent I/O (CIO) on AIX 5L, an ORACLE_HOME on a filesystem mounted with "cio" option is not supported.
Such a configuration will cause, installation, relinking and other unexpected problems.
Solution
Disable the CIO option on the filesystem.
References
NOTE:257338.1 - Direct I/O (DIO) and Concurrent I/O (CIO) on AIX 5L
Hope this helps.
Regards,
Deepak Kori

Regarding SAP SRM Inbox configuration

Hello Guys,
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Thanks and Regards,
Vivek

Hello Siddharth,
Thanks for the quick response.
I think it is POWL. After making some entries in the SRM system table, we are able to get the workitems in the Inbox view, but no details were displayed.
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<ItemType name="uwl.task.webflow.srm.TS93107952" connector="WebFlowConnector"
defaultView="DefaultView" defaultAction="launchSAPAction" executionMode="default">
<ItemTypeCriteria systemId="SAP_SRM" externalType="TS93107952" connector="WebFlowConnector"/>
<Action name="launchSAPAction" groupAction="" handler="SAPIACLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes"
launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
<Properties>
<Property name="display_order_priority" value="5"/>
<Property name="newWindowFeatures" value="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no"/>
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<Property name="IAC" value="BBPCF02"/>
</Properties>
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Thanks and regards,
Vivek

Change Title "SRM - Enterprise Buyer" of SRM Webpages

Hi all,
does anyone of you know, how to change the Title of the SRM Webpage?
I would like to change the Title of the Webpage from
"SRM - Enterprise Buyer Welcome! - ", later the title is "SRM - Enterprise Buyer -"
into something client specific.
Any chance to do that?
Many thanks,
Claudia

Hi
The image to be uploaded is already of height and width 315 by 55. However, the image is distorted on the webpage because it is constrained by the standard image dimensions of 98 by 46 pixels.
Hence to allow the image to be displayed properly, I would need to change the dimensions accordingly.
I have republished the template, and also republished the BBPGLOBAL service as well after changing the template but to no avail.
I've tried to change the window title from SRM - Enterprise Buyer Welcome! to something else but the change is not reflected after publishing. Am I changing the wrong HTML template or is there some stylesheet that is overriding all my customizations?
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Message was edited by: Ban Horng Tan

Do we need a SAP PI system to use SAP SRM enterprise services?

Hi,
I am working in a project where we need to use some enterprise services like ([Maintain Purchase Request|http://wiki.sdn.sap.com/wiki/display/ESpackages/MaintainPurchaseRequest]) for SAP SRM 7.x. We have an ECC 6 system also in the landscape but the middleware is a non-SAP one. My question is that to be able to use the SRM and Enterprise Services, do we need SAP PI or SAP CE in place. Any help or useful clue/pointers is appreciated.
Best regards,
Nilay

Hi Jesse,
Please refer to my blog for the details.
http://scn.sap.com/community/pi-and-soa-middleware/blog/2012/06/13/transfer-of-central-contract-from-srm-to-ecc-using-web-services-without-pi
Regards,
Naveen

Enterprise structure in SAP SRM

Hi,
I am new to SAP SRM. I would like to know where do we set the enterprise structure (Creating & assigning organisational elements like Company code, Plants, Purchase Organisation & so on) in SAP SRM like the way we do in R/3?
I tried searching in SRM Wiki, but couldn't locate. Please help.
Thanks in advance,
Murthy

Use PPOMA_BBP for creation of or structure, assignment of attributes etc....
Use BBPGETVD for vendor master replication
Use R3AS for material master replication
use FM for location(plant) replication
thanks and regards
Sangmesh

Advantage of using SAP SRM

Hi,
Could any one please explain the advantages of using SAP SRM over MM module. As per me we can de most of the activities in MM except some vendor related activities (and that even if SUS is used).
Thanks in advance.
Regards,
Lalit

Hi Lalit,
All advantages of using SRM and MM module is in Plan-Driven Procurement documentation on service.sap.com/instguides -> SRM.
Generally planning in APO or MRP in an ERP system calculates the quantity and materials required. This requirement can be transffered to the EBP system. Requisitions from SAP Plant Maintanance or Project System are also possible requirements.
The requisitions are passed to EBP. If the data is complete and unique, purchase orders can be created automatically. If the data is missing, the proffesional purchaser has to complete the missing information in Sourcing or via Process Purchase Orders. An option for the professional buyer is to assign un-sourced PO to an RFQ and send it out for bids.
The proffesional purchaser completes the orders, assings source of supply, add or deletes item.
Once the order is complete it is issued automatically to R/3. XML is the upcoming medium, since the data can be automatically integrated in more and more supplier's systes, or You can send orders by e-mail, fax or print them.
Goods receipt is either done in EBP by supplier via an XML confirmation, by employee who requested the item by general goods recipient or in the backend system. Inventory is updated in backend.
The invoice is processed in EBP manually by the requestor or an accountant submitted by the supplier via an XML invoice, possibly from SUS or backend system.
You can also look in Self-Service Procurement documentation on:
http://help.sap.com/saphelp_srm50/helpdata/en/8d/f6a93e08503614e10000000a114084/frameset.htm
Regards,
Marcin Gajewski
Please assign points for useful answer.

Getting error related to Purchasing organisation in Enterprise buyer

Hi experts,
I have created one user in the SRM server,
i have given him a sufficient roles in the system,
But when i am logging on to the Enterprise buyer i am getting following two errors when i click on "Carry out sourcing".
1.User data was not found; Inform the system administrator.
2.Your user was not assigned to a purchasing organization.
the roles which i have given to this user is having almost all the roles and for that user this error is not coming in enterprise buyer.
Please someone tell me how to assign Purchasing organization to specific user.

Hi Paresh,
You can assign users to any of the Org units i.e P.Org, P.Group, Co.Code etc using USERS_GEN transaction.
You can see the already assigned users under various Org. units (P.Org, P.Group, Co.code etc).
The other way of assigning users is to right click on the Org. unit under which you want to assign the user then search for the concerned user and do the assignment.
Its not mandatory to assign users to P.Org. You can assign users to the P.Group under the concerned P.Org.You have to maintain the P.org under the responsibility tab of the concerned P.group.
Hope this makes you more clear and helps in understanding the issue. Clarifications are welcome.
Award points for helpful answers.
Rgds,
Teja

SAP SRM - Purchasing Org Structure

Hi,
Pls can anybody let me know, how do we assign a user as a buyer to more than one purchasing group.
I had used to the attribute "Is Purchaser of" to assign the position of the user to one purchasing group. but
I could not assign to more than one purchasing group. Even If I do the assignment , system deletes the old assignment.
We have HR integartion of employees into the SRM Org, So I cannot assign a user under the purchasing group through staff assignment view.
Right now we are controlling through authrizations, though which during sourcing, shopping carts pertaining to the purchasing group alone is getting displayed. But this has limitations, during direct pruchaser order creation, the default attributes are that of the user and not of the purchasing group.
Hope I had conveyed the issue, pls help me on the solutioning part..
Regards
harish

Hi Mei,
Thanks for the answers,
As you say, I think we need to have doc change badi implemented for PO to determine the right attributes.
But the point is, if the same user happens to be a purchaser of two P.Organizations
say germany and US, the attributes right from currency till locations and everything vary.
For this I thought of creating 2 additionals positions apart from the base position of the user and use "Is purchaser of" attribute to assign those positions under the respective purchasing organization.
Pls confirm If my thinking and approach are the right , as I am not too sure about it.
And why SAP SRM has not provided the functionailty as standard as these sought of scenario's are so common.
Regards
Harish

Cookbook Enterprise Buyer Professional

Hi,
Does anybody have a copy of Cookbook Enterprise Buyer
professional edition, Release 4.0? (the document which consists of screen shots etc..).
thanks\niru

Hi Niru,
Unfortunately SAP did not make one for SRM 4.0 but made the scenario configuration guides, then in SRM 5.0 the content was put into the Solution Manager, now also for SRM 6.0.
Cheers
Sean

Enterprise Buyer Professional

Dear Friends,
Could you please let me know how to install/activate Enterprise Buyer Professional.
Best Regards,
Prasad

Hi Niru,
Unfortunately SAP did not make one for SRM 4.0 but made the scenario configuration guides, then in SRM 5.0 the content was put into the Solution Manager, now also for SRM 6.0.
Cheers
Sean

Technical Help on creation of an Object in SAP SRM 4.0

Being on SAP SRM 4.0, we currently have a requirement for creation of Need Definition( Basically a build up for the contract ). Need being collected from the Backend systems need to be validated and approved by Buyers & Lead Buyers in the SRM system.
Technically, this task is broken down to below tasks.
1) Creation of need definition screen - Basically a template where a need can be created with Items, Sub Items and other related information
2) Selection Screen for Buyers and Lead Buyers - This enables the the Buyers to select the Need Definition assigned to them based on the status.
3) Report - List of all the Need Definition( Item and Sub Item)satisfying the selection of step 2. with the possibility to navigate to the Need Definition screen ( Step 1) upon selection.
Now the question is,
what technology is recommended for the above Tasks? We thought it would be BSP but do you guys have any suggestions...
Do we have any issues in displaying the report in BSP? please let me know
Remember we are version 4.0 of SRM.
Thanks in Advance..
Mohan.

Even though I don't have much knowledge on BSP, it should be a good option. Since SAP has used BSP to develop new screens in SRM 5.0.
Regards, IA

Portal Runtime Error while performing User Mapping to SAP SRM

Please find below the error I received while User Mapping from Enterprise Portal to SAP SRM :
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_mapping/com.sap.portal.userMappingAdmin/com.sap.portal.userMappingAdmin
Component Name : com.sap.portal.usermanagement.admin.UserMappingAdmin
User Mapping not fully available..
Exception id: 04:21_23/06/05_0073_8097650
See the details for the exception ID in the log file

Hi,
yes, Karsten is correct. Just some background:
"User Mapping not fully available.." finally means that user mapping is configured to use strong encryption, but the main crypto key for user mapping is missing. Usually, that's because "SAP Java Cryptographic Toolkit" and/or "JCE policy files for unlimited strength encryption" are not installed (or the server hasn't be restarted afterwards). The note will most likely help
Best regards
Heiko

Approver not determined process controlled workflow in SAP SRM 7.0

Hello all,
I have setup process controlled workflow in SAP SRM 7.0 EHP3 for shopping cart approval.
I have 4 approval levels.
I have used item-based Decision for entire document because for some items i want system approval.
In implementation of BADI /SAPSRM/BD_WF_RESP_RESOLVER, in the method /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_AREA_TO_ITEM_MAP, i am skipping the items for which i want system approval.
Also in method /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_APPROVERS_BY_AREA_GUID of BADI implementation class, i am keeping the approver table empty for the step which i want system approval.
For example i have 1 item in shopping cart and for 1st step, based on some accouting criteria, i want system approval for 1st level and the workitem should go directly to 2 approval step when shopping cart is ordered. This is not happening.
But if i have multiple items, and one item should have system approval based on some criteria and the 1st approval level should be system approval and other item should go to the 1st approver. This is happening and showing 'system' approver for item1 and 'appr_xyz' for item 2.
For shopping cart having only 1 item, If i approve the shopping cart in this state only, it doesn't go to any approver and is not usable.
am i missing anything in BADI /SAPSRM/BD_WF_RESP_RESOLVER??
Please let me know.
Regards,
Yayati Ekbote

Hi Adrian,
Yes it is possible to display custom workflows in the Universal Worklist, However, I am not sure what you are trying to do with a routing table. If the workitems are of type decision, you can use UserDecisionHandler (action handler) configured in the XML file to use the Approve/Reject functionality - we are talking about webflow connector here correct? R/3 connector?
Regards,
Beth Maben
EP - Senior Support Consultant II
SAP Active Global Support
Global Support Centre Ireland
**SDN Forum Moderator:
SAP Enterprise Portal: Application Integration
**SDN Universal Worklist Wiki:
http://wiki.sdn.sap.com/wiki/x/ehU

SAP SRM Issue - "Enterprise Buyer Inbox"

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