SAPGUI Java 7.20 Rev 6 download and VPN issue

Dear SAP friends please help.
We are trying to connect to SAP via a Mac running Lion and a VPN with SAPGUI for Java Rev 5. We get the logon successfully but never get further than the licence message. We have updated to the latest Java and also tried it in 32 bitz mode. We are unable to download the latest Rev 6 (due to my user authorisation) but we still think this is a VPN issue. Can you please help? I enclose the trace which shows the point at which is stops.
Many thanks
Andrew
16.11. 17:36:05.118 CALL:     <CONTROL SHELLID="101">
16.11. 17:36:05.118 CALL:       <PROPERTY VALUE="0" NAME="120"/>
16.11. 17:36:05.118 CALL:       <PROPERTY VALUE="0" NAME="300"/>
16.11. 17:36:05.118 CALL:     </CONTROL>
16.11. 17:36:05.118 CALL:   </CONTROLS>
16.11. 17:36:05.118 CALL:   <COPY id="copy">
16.11. 17:36:05.118 CALL:     <GUI id="gui">
16.11. 17:36:05.118 CALL:       <METRICS id="metrics" X3="1440" X2="7" X1="7" X0="283" Y3="900" Y2="20" Y1="12" Y0="283"/>
16.11. 17:36:05.118 CALL:     </GUI>
16.11. 17:36:05.118 CALL:   </COPY>
16.11. 17:36:05.118 CALL: </DATAMANAGER>
16.11. 17:36:05.119 CALL: Call 1042: #3#.setMoreDataIndicator(true);
16.11. 17:36:05.122 CON: GuiNiNetConnection: sending DIAG data to writer thread for modus 0
ERROR #############################
16.11. 17:37:10.018 ERROR: GuiNiReaderThread: read failed: Error: connection to partner '172.23.200.109:3200' broken
16.11. 17:37:10.018 ERROR:
16.11. 17:37:10.018 ERROR: Wed Nov 16 17:37:10 2011
16.11. 17:37:10.018 ERROR: Release 720
16.11. 17:37:10.018 ERROR: Component NI (network interface), version 40
16.11. 17:37:10.018 ERROR: rc = -6, module nixxi.cpp, line 5087
16.11. 17:37:10.018 ERROR: Detail NiIRead: P=172.23.200.109:3200; L=10.64.10.112:53387
16.11. 17:37:10.018 ERROR: System Call recv
16.11. 17:37:10.018 ERROR: Error No 60
16.11. 17:37:10.018 ERROR: 'Operation timed out'
ERROR #############################
16.11. 17:37:10.018 CON: -
16.11. 17:37:10.018 CON: GuiNiNetConnection: sending DIAG data to connection for modus -1
ERROR #############################
16.11. 17:37:10.234 ERROR: GuiConnection: Connection closed
16.11. 17:37:10.234 ERROR: Error: connection to partner '172.23.200.109:3200' broken
16.11. 17:37:10.234 ERROR:
16.11. 17:37:10.234 ERROR: Wed Nov 16 17:37:10 2011
16.11. 17:37:10.234 ERROR: Release 720
16.11. 17:37:10.234 ERROR: Component NI (network interface), version 40
16.11. 17:37:10.234 ERROR: rc = -6, module nixxi.cpp, line 5087
16.11. 17:37:10.234 ERROR: Detail NiIRead: P=172.23.200.109:3200; L=10.64.10.112:53387
16.11. 17:37:10.234 ERROR: System Call recv
16.11. 17:37:10.234 ERROR: Error No 60
16.11. 17:37:10.234 ERROR: 'Operation timed out'
ERROR #############################
ERROR #############################

Hello Andrew,
some version of the VPN client on Lion seems to have a known issue according to SAP internal discussions.
I found someone telling, that with F5 SSL VPN Plugin 7000.2011.0907.01, it is working again.
It seems to be available from https://connectfp.sap.com.
For uninstalling old F5 version, see http://support.f5.com/kb/en-us/solutions/public/3000/800/sol3826.html
(many "seems", because I am still on Snow Leopard and can not talk about this issue from my own experience)
Regarding user authorization for downloading software in Service MarketPlace, please refer to [note 1037574|https://service.sap.com/sap/support/notes/1037574].
Best regards
Rolf-Martin

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