Satellite A210 display issues

Hello everyone,
I love my Toshiba A210-10Y, but there seem to be a few problems with it.
* The laptop does not always start up right away; Sometimes I have to press the 'shut down' button because the screen keeps black and the blue satellite light does not burn (but you can hear it make a sound and the 'on' light burns).
* Closing the screen for a while is a no-go for my laptop. I already changed the settings to 'loading windows after closing' (sorry, my laptop is dutch so I don't know what the english one says.. for the dutch people here 'windows hervatten'.) But even that does not always work so I have to press the shut down button again and restart my laptop (how annoying when you are at school). What I really want is to close the screen and open it again and go right back to work.. just like everybody else :(
* The blue screen has become a common buddy. Sometimes when you are at work.. typing a bit, you know. The computer gets the blue screen en restarts for no reason! He just crashes!
* I have often blocks on the screen.. not dead pixels, but brown blocks on the top of the screen.. sometimes they go away, sometimes not.
* Lately I have to restart my computer over and over again because after he loaded he sometimes get stuck.. and crashes again (not blue screen of death but a white layer)
I still have the original warranty and I bought extra warranty. Is this something I can fix on myself with some drivers or re-install windows (vista) or should I give the nice people of the store I bought it a call?
Thanks.

Hmm its really difficult to say whats wrong with your notebook.
It sounds a little bit like your display would not wake up from stand by or hibernation mode.
But at the other hand is sound more like a graphic card issue.
I mean especially this statement:
>The blue screen has become a common buddy. Sometimes when you are at work.. Typing a bit, you know. The computer gets the blue screen en restarts for no reason! He just crashes! I have often blocks on the screen not dead pixels, but brown blocks on the top of the screen.. Sometimes they go away, sometimes not.
It sounds really not good if youve got blocks on the screen!!!
In your case it would be really advisable to contact the ASP in your country.
The point is that your notebooks warranty is valid and if something would be wrong with any of the parts, then it should be fixed for free
I think the ASP is not a bad idea.
Bye

Similar Messages

Display goes off and comes back only when Satellite A210 is restarted

Hi,
Satellite A210 displays goes off now and then and comes back only when the machine is restarted.
Usual runtime runtime 30 or 45 mins
Please advice
# Is this a hardware problem or software?
# Does some one else faced same problem do advice?
Machine is year and a half old runs windows vista basic that comes with it.
I have reinstalled the display adapter drivers also the problem remains same

Hello
Have you tested an external monitor on the notebook?
If the external monitor works fine it seems to be an internal display issue and must be replaced.
Are you running the factory settings on your notebook or have you installed your own Windows version? Before you go to an authorized service provider you should restore the factory settings to determine if its a hardware or software problem. With the factory settings all should work properly and if not in my opinion its a hardware problem.
Check this!!!

Satellite A210 1AP - The display is not turning on

I had a problem about a mounth ago with my Toshiba Satellite A210-1AP, just once the display did not turn on. Computer was working, all lights were on. That light that shows reading from HDD was blinking, working as normal, but with display still turned off. So I turn it off, and next time I tried it was warking as usual, with display turned on, he asked if i want to start windows normaly, or in safe mode (like when it is restarted unnaturally). Then worked normaly for few days, then it happened again. At that time I couldn't go to the service (computer was on warranty, and how to prove that something happens sometimes if it do not happened there). So I continued to use it, and as time passes by the problem was more often. Then I decided to go to service.
Guy in the service said that the problem is motherboard, so he changed motherboard, and it took about month for him to do it, and then when I called he said me that it isn't working still. And maybe he has to change all parts, display, graphical card is maybe problem, that he didn't saw problem like that...
So my question is do you know what the problem could be? And the second question is can I demand from him, as it passed 30 days to give me new computer instead changeing all parts on it?
Thanks,
Nikola

Thanks for answers.
I have my notebook now back, but there is another question, you said that video card is on board on A210-1AP? Because tehnician said taht he ordered new one, after replacement of mother board...
I also doubt that he lied me with some more things, so I would like to know some things. Is there any toshiba policy that the broken parts have to be send back to toshiba? Because in law there is one paragraphf that sais that he have to give me back also broken parts.
And one more.
Do changed parts have extended waranty? For example I bougth laptor before 1,5 year, so he changed motherboard. Do the motherboard have waranty 2 more years or just half year as other non changed parts.
There is also paragraph about it in serbian law, but tehnician said that I don't have more waranty, and if it dies again (hopefuly not) that I can call inspection...

How to connect external 24'' display to a Satellite A210?

I am using an lcd tv as an external display for my satellite a210, connected with a vga cable. But I cannot just use the external monitor, I can only use both at the same time. Also, the maximum analysis I can get by using them at the same time is 1280x800, because that's the laptop's highest analysis I guess. Are there any drivers I need to download or is it something I can't resolve?

Hi
Generally speaking you can switch between the devices using the FN + F5 key combination.
It should be possible to output the video signal on both devices (notebook & external screen) and only on external screen.
I think you should change the external screen resolution to a lower level
As mentioned above, the 24 supports high pixel rate and I would reduce this to the same like supported by notebook screen.
PS: you can also update the graphic card driver if an newer is available.

Satellite A210-14S graphic issue - 2 vertical and symetrical lines

Hello,
I have bought a Satellite A210-14S ATI HD2600 1 week ago, which from performance point of view really convinces me.
Unfortunately, during this time, it happened twice, that *suddenly* colors got grainy and with increased contrast, including 2 symetrical and vertical lines of same width (about 3cm).
Those lines also showed the background, but with a different color.
Besides, on horizontal view, some spots started to blink.
The 2 times this happened, the error seemed to have same characteristics.
In both cases, after a reboot, this symptoms dissapeared.
Enclosed some screenshots
[http://img248.imageshack.us/img248/3609/bild054oj5.jpg|http://img248.imageshack.us/img248/3609/bild054oj5.jpg]
[http://img339.imageshack.us/img339/3342/bild047qc9.jpg|http://img339.imageshack.us/img339/3342/bild047qc9.jpg]
[http://img91.imageshack.us/img91/4706/bild046zx5.jpg|http://img91.imageshack.us/img91/4706/bild046zx5.jpg]
Now the important question: is it a hardware fault (GPU, RAM or even TFT) or might it be a driver issue? (I use the dedicated Toshiba Ati driver)
Would be important to know in a timely period, due to the option of money back I have in Germany (14 days)
Thanks in advance for your all help.

HI,
first of all, thanks for replying, appreciated.
I also had/have the fear of a defective G-card, but also supected or hoped it might be a overheating of the system or similar, though i haven't seen any similar cases with those symptoms after a google research . Now I have this notebook for 3 weeks and it only remained these 2 cases where it appeared.
I will try to connect the PC to my external tft when it happens again, I had heard of this procedure, though it will only show me if the internal TFT is kind of damaged.
I think I have to contact the Toshiba service point if G-card is faulty.
Thanks for all replies again

Satellite A210 - Keyboard, touchpad, battery, start up issues

Hi
Satellite A210 less than 12 months old.
1. Speakers had problem - ASP replaced the motherboard, but now the volume is always very low, even when at 100%. All settings checked and seem to be okay. How to fix??
2. Does not always boot from battery as it is continually flat. Laptop went to ASP who replaced motherboard (again) and put new battery. Now it is always best to run the laptop from the power adaptor as the battery is still losing charge. If unplugged from mains supply battery goes flat over night????
3. Refused to boot up with the power button, talked to ASP who advised to reformat PC - did that but problem still remained
4. Reformatted lots more times and in end sent back to ASP as now the keyboard did not always work either. ASP replaced the motherboard (that is now the third one) but hasn't resolved the problem, and the keyboard. Battery still not holding charge
5. On day that I got A210 back, touchpad didn't work. Talked to ASP who gave me lots of options to try, including turning it off and waiting for 30 minutes, which did nothing. Sent it back to ASP who says there is nothing wrong with it?????
How can I resolve the power on and touchpad issue?
Have given up on the battery and the speakers
Maybe someone other than the ASP can give me an answer please. All I want is to be able to use my laptop and have it do all the usual things that a PC does, sound, keyboard, battery operation and not always have to put in a USB mouse.
Help appreciated

Thanks for answering -
I have tried the volume button on front of laptop and it doesn't make the speakers any louder
I would not know how to go into the BIOS to change those things.
Do I need to get a person who has done a PC course to change it?
It isnt just some of the keys on the keyboard that don't work, its the whole keyboard, (yes I made sure that the Fn key hadn't been enabled to make the letters into a numeric keyboard),
I had done a Fn+9 and it showed the touchpad was enabled, but still it doesn't work.
It always used to work even if I had a USB mouse plugged in.
Where to now??????

Radeon HD 2600 issue - Satellite A210 notebook crashes ati2dvag

My pc freezes and crashes because of the ati driver i guess... it shows the screen below (link)
Anyone? Please help! :)
[LINK|http://img253.imageshack.us/my.php?image=slika019gl9.jpg]

You can try omega drivers, they will work. But they won't fix the problem.
I have a satellite A210-16g with same graphic card and same problems, and it's starting to be frustrating. Ive searched for the solution, but it seems there isn't any, and Toshiba is keeping it quiet....lots of people have the same problem when they downgraded form vista to xp....
In my case 2 things happen:
Laptop freezes and sometimes there is BSOD (ati2dvag caused an inifitne loop problem etc.) mostly it just freezes and only thing to do is to turn off laptop, and again turn it on.
or picture goes weird like this:
http://s21.photobucket.com/albums/b294/indigo_lion/?action=view&current=21112008505.jpg
http://s21.photobucket.com/albums/b294/indigo_lion/?action=view&current=21112008506.jpg
http://s21.photobucket.com/albums/b294/indigo_lion/?action=view&current=21112008507.jpg
Pictures are taken with camera because in screenshots after restart, nothing is shown...everything is normal
And this happened 1day after new install of windows xp, now week after installation laptop started to freeze, twice today...
If any1 has a solution to this problem please post it...

Satellite A210 PSAFGC - Bios update to get rid of blank screen issue

I also have the blank screen problem and I would like to update my bios from the 1.30 version it came with.
The problem I have is that I have a model A210 part number PSAFGC.
The support bulletin 98082422 for the Bios update doesn't mention my part number exactly and I can't find anything for my model.
The 2 updates are to 1.70 and 1.90. I have read the text from both of these and they seem quite different.
Not sure what to do. Here is the bulletin info.
Resolution:
Update the computer's BIOS to fix this problem, by clicking the appropriate link for your computer model from the following list.
- Satellite A210 / A215, Part No. PSAFGU: BIOS version 1.70
- Satellite A210 / A215, Part No. PSAEGU and PSAELU: BIOS version 1.90
- Satellite Pro A210 / A215, Part No. PSAFHU: BIOS version 1.70
- Satellite P200D / P205D, Part No. PSPBLU and PSPBQU: BIOS version 1.40
he computer's Part No. is printed on a label on the underside of the case.
Any help??

Hi
The Satellite *A210 PSAFGC* series seems to be a Toshiba *Canadian* series and I would recommend checking the Toshiba Canadian driver page if you want download the compatible BIOS for your notebook.
Here the link to the page:
http://support.toshiba.ca/support/download/ln_bymodel.asp
Best regards

Re: Satellite A210-16F: Where to get newer driver for graphic card??

Hi!
I have a Satellite A210-16F laptop with a Ati Mobility Radeon HD 2600 graphic card...
After checking my device manager i found out that my graphic drivers are from 2007 which can't be good :S but for the life of me i can't find the right drivers anywhere... if you check out the screenshot, you will see that the drivers are from 2007 and after i click on "update driver" and then "search automatically for updated driver software" it never finds anything and tells me that my drivers are up-to-date :SS Any help would be greatly appreciated!!!
Oh, also, my OS is Vista Home Premium (32-bit)
Thank you!
http://img269.imageshack.us/img269/3407/61265269.jpg

One solution for your problem is, that if you upgraded your OS to Windows 7, there's a new driver for Mobility Radeon 2000 Series (Catalyst 9.6) on the ATI/AMD driver page(that one with the OS selector etc..). It's states however, that these drivers are for 7's beta releases only, but if you install them even on regular Win7 system, they're working fine and after a while an update for them appears in Windows update(It should update to Catalyst 9.7). I run them almost a week without a problem and it even resolved my Mass Effect 2 crashing issue.
One problem remains though that the driver is only for Win7(when you select Vista, it's really annoying: "Please contact your device driver manufacturer..." for you.).
It's truly more annoying than sad, that Toshiba, although in the Win7 supported laptop models list states that P200/A200 series are supported, the only thing supported after all seems to be a bluetooth module(since only that one got a new driver). So far there was no problem with an old display driver for 2600, but recently the new Mass Effect 2 crashes almost randomly during loading stages(with error log in computer management stating that the faulting module is ATI(anything here), and I only expect more such errors/problems with new games to come, because almost 2 years old drivers! So I think guys in Toshiba software engineering should really wake up.

Vista can not detect my graphic card ATI HD2600 on Satellite A210-128

Hallo,
Can someone help me with this issue?
I have a Toshiba Satellite A210-128 laptop with vista separately on DVD, but it seems that the dvd is damaged and I can not use it any more.
I have installed on my laptop a brand new Vista from the original DVD that Im using it on my desktop, but the problem is that vista can not detect my graphic card hd2600.
So Im stuck...... I tried to install the ati driver from the Toshiba update site but I get a error because ccc can not detect a graphic card ?????/
What to do????
It is something special with the DVD that i have from Toshiba ?????
Thank you very much.

Hi
> I have installed on my laptop a brand new Vista from the original DVD that Im using it on my desktop, but the problem is that vista can not detect my graphic card hd2600.
So Im stuck...... I tried to install the ati driver from the Toshiba update site but I get a error because ccc can not detect a graphic card ?????/
The whole issue is really mysterious. In my opinion there are two options;
Either your have used and tried to install a wrong graphic driver or there is something wrong with your GPU chip.
Are you 100% that you tired an right graphic driver from the Toshiba European driver page?
If yes, then I recommend contacting the ASP in your country because this could be really an hardware issue.
Furthermore I found you second posting in other thread
http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=142621#142621
and I think more and more that this must be an graphic card issue.

Satellite A210-19T: Win 8 Beta is a nightmare but I can't get Vista back.

Hi,
I could really do with some help.
I was one of the fools that decided to try Windows 8 a few months back only to find that I cannot seem to reverse it and now my laptop is virtually useless to me.
I can't seem to find a reboot disc but I'm not even that sure I received one in the first place.
From what I've read online, Toshiba put everything on a partition and you access it by pressing a shortcut when the machine loads up.
I've tried that but the new Wonderful Windows 8 won't let me access it, should it even be there in the first place.
I've got a valid machine with a valid serial etc. I just want the old OS back ASAP.
I put my serial in on the support page and this is what it says I have:
Satellite A210-19T
Part Number : PSAFGE-03V011EN
Key Features
- AMD Athlon X2 Dual-Core Processor TK-57
- Genuine Windows Vista Home Premium Edition
- DVD Super Multi (Double Layer) drive
- 2,048 (1,024 + 1,024) MB
- 15.4 " WXGA TFT display 1,280 x 800
Please help me get my laptop back to it's previous state.
Thanks in advance.

> From what I've read online, Toshiba put everything on a partition and you access it by pressing a shortcut when the machine loads up.
Thats right but you will have access to this partition with factory settings only. Problem is that after own OS version you will not be able to start HDD recovery installation anymore.
> I've got a valid machine with a valid serial etc. I just want the old OS back ASAP.
Correct, but this valid serial belongs to OS that you got with your notebook. In Toshiba users manuals is clearly described how notebook owner should create recovery DVD and have back-up of original recovery image. Using this disc you can install recovery image anytime you want.
If you dont have it there are two possibilities only:
-to order new one from https://backupmedia.toshiba.eu/landing.aspx (it will not be for free)
-to install own OS (you cannot use serial from the sticker)
Sorry but it is a bit complicated now.

How to uninstall the program "Utilities" from the Satellite A210

How can I unistall the program "Utilities" from the Satellite A210. In the control panel I can uninstall the program "Value Added Package" but not "Utilities".
With the A210 I can't work with the FN keys and on a German Toshiba help website I have found this information:
http://aps2.toshiba-tro.de/kb0/TSB0402UR0000R01DE.htm
So I will try this sequence of installation:
- Chipset Utility
- Display Driver
- Toshiba Value Added Package V1.2.40
- Flash Cards Support Utility for Satellite L500 (see this thread why I want it to do):
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=46135&tstart=7
- Toshiba-Utilities V1.0.25.5C
and probably
- Hardware Setup V2.00.09
I hope the FN keys will work after this sequence of installation.
John

Hi again John
So here a little bit theory:
After clean OS you must install all necessary drivers and Toshiba tools and utilities. Just when everything is installed properly you will have well working operating system. Problem is that you cannot install all this in some alphabetical sequence but following right installation order.
I don't have Satellite A210 and cannot offer you exact installation order but it must be something like this one:
-Win7
-chipset driver
-storage manager
-display driver
-sound driver
-modem driver
-LAN/WLAN driver
-supervisor utility
-Synaptics touchpad driver
-Card reader
-Webcam driver
-patches
-configfree
-VAP
-Toshiba hardware setup
-HDMI control
-WLAN driver
-Toshiba assist
Please note
VAP is package with follow applications:
- Toshiba Components Common Driver
- Toshiba Utilities
- Toshiba PC Diagnostic Tool
- Toshiba Power Saver
- Toshiba Button Support
- Toshiba Zooming Utility
- Toshiba Flash cards
As far as I know you cannot remove one single application. What I always do is to remove whole VAP and after notebook restart I start VAP installation again but not as standard installation. I use custom installation. There you can choose which application should be installed and which not.
To be honest I have very good experience with Win7 installation and if everything is installed properly you should be able to use flash cards with FN button.

Satellite A210 - Screen turs off after the Windows startup screen

when I boot my windows there is the startup screen. After this my screen turns off and can't login to windows.
Satellite A210
ATI Mobility Radeon HD2600
Where can I get some old drivers for the ATI Mobility Radeon HD2600, which I can install without starting windows?

> Where can I get some old drivers for the ATI Mobility Radeon HD2600, which I can install without starting windows?
Please dont understand me wrong but I think you are on the wrong way.
Device drivers (graphic card, LAN, etc.) have to be installed within running system (i.e: Windows OS, etc)
Im sure; driver isnt the problem if nothing is visible on the screen.
First of all I would recommend you to connect the notebook to an external screen/monitor just to check if something would be visible on the 2nd display.
But just one question: did you try to boot the notebook using a bootable disk (windows installation disk, Toshiba recovery disk or similar???).
Maybe the Windows system is muddled up and therefore you are not able to boot up the system? In my opinion you should test this option.

Satellite M30 Display crash

Today, after almost two years of usage with no problems, the diplay on my Satellite M30-901 crashed. Starting to normally use the notebook, the display became "unstable", tremoring, vertical lines appeared, the background brightness changed successively on green, violet, blue then normal white, it was like watching through smog. Then it got frozen. I rebooted the notebook, worked a little bit and crashed the same way. After third normal reboot the problem appeared from the first image, when booting. I tried to use an external monitor but it does not work. Any ideas? Could it be the motherboard or the display itself. I treated my laptop with very much care, did not hit or drop it. Anyy suggestions, or simmilar behavior? Could it be a faulty display card? Thank you ver much!

Hello
I think that you are right about that. Like you said, usually it is not necessary to hold the main body of the when opening the display.
I can really not give you any advice about your problem. There can be two reasons for the display issue: software or hardware malfunction. You can reinstall the unit with recovery CD and check this. If the problem persists it is probably caused by hardware. In this case the only solution is service department.
Good luck!

Power Management and Function Keys on Satellite A210-1BD running Windows XP

Hi,
I have deleted Vista and installed the german Windows XP Professional from MSDN AA on my Toshiba Satellite A210-1BD.
It looks fine, all drivers are installed but I can not access the "TOSHIBA Power Saver": An error message appears that says that I do not have the rights to use it.
I am logged in as a user with all Administrator rights, so I do not understand why I can not access it.
Can anyone say where I can change the Rights for this?
Besides that the FN-Key-Functions are not working. I have tried to install the hotkey utility but I get the error message that "This software utility does not support this system". But the Download-Site said it is for Windows XP.

I have downloaded them from this site:
[Toshiba Download Site|http://de.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp?macId=&mode=allMachines& userOS=&action=search&selCategory=2&selFamily=3&se lSeries=154&selProduct=762&selShortMod=-1&selOS=all&selType=all&country=12&language=17&sea rch=]
There is one Link that is called "Hotkey Utility" and another one for the "Power Saver". (I have also downloaded and installed the Display Driver, Modem Driver, ...)

Satellite A210 display issues

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