Satellite A30 keyboard suddenly stopped working - how to remove and replace?

Hi all, n00b to laptops and first post. Ok, I usually build and repair desktops, so much easier to gain aceess!!
My daughter switched on her A30 laptop last night and only 2 keys worked. Tried rebooting and getting into BIOS but couldnt. Tried getting it to boot into safe mode, only the up and down arrow working so could not select safe mode...doh. Am guessing this must be a harware problem.
Rebooted into Xp an opened up notepad....this time about 5 keys working. Reboot, 3 key etc etc.
How do I get to the ribbon cable to make sure it is seated properly. Is it common for a keyboard to fail in this way and is it easy to get a replacement?
At the mo, have all the small screws I can find out, removed battery, DVD rom and hard drive. Seems to be held towards the middle and rear. Dont want to force it and break something else!
TIA.

OK, so I had to laugh....flip the little cover on the top of the laptop and there are the 2 screws that hold the keyboard in place....lol
The ribbon cable was just about in its connector. Pushed it in and engaged the two locking tabs on the plastic retainer...job done!
Put it back together, fired up and Bingo! we have a keyboard again!
Oh well, may help someone else I guess.
Now she has no excuse for not doing her homework!

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I have an Envy 20 all in one touchscreen with a wireless keyboard which has been absolutley fantastic until now. The wireless keyboard suddenly stopped working while composing an email. I replaced the batteries and checked them with a volt meter to ensure 1.5v. They are a name brand alkiline battery. I tried re-booting the computer and pressing the blue connect button under the keyboard. The only keys that seem to work are the volume up/down and mute; the rest of teh keyboard does not. Any idea? I like the factory keyboard so I am hoping it is not a faulty keyboard. After market keyboards will use a USB port.
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This question was solved.
View Solution.

Hello @Thor66,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your wireless keyboard is not working and you are looking for assistance. I am providing you with an HP Support document: Wireless Keyboard and Mouse Troubleshooting, which will walk you through the troubleshooting process for your wireless keyboard.
Now if this does not work and you have to replace the keyboard do not fear you can replace the keyboard and the dongle without using another USB port as the one that is in can be replaced. I would be happy to assist you further and/or walk you through changing out the dongle from a new wireless keyboard, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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Satellite A30 keyboard suddenly stopped working - how to remove and replace?

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