Satellite A300-1FP - Chicony webcam Win 7 64bit - driver open failed

Greetings
I recently did a clean install of Windows 7 64 bit on my Toshiba Satellite A300-1FP. I was surprised at how smoothly it went. The only thing that was missing was a Windows 7 driver for the Chicony Webcam. A number of people on these forums have suggested using the Vista 64 bit driver. I tried numerous times to make this work. I deleted the startup entry, deleted and resinstalled the driver from device manager, etc. Everything I have found on these forums I've tried.
None of it works. I continue to get the error message "Webcam driver open failed. Please restart camera or computer."
Even with the "camera assistant" the Chicony camera is really awful. Had I know before I bought the machine I would have chosen otherwise. Too late now. Without the assitant you have only the driver that comes with Windows 7 which allows you to use the camera but unless you have Hollywood quality lighting the video is so dark that it is nearly unusable. The "camera assistant" at least had a booster for darker rooms.
I don't know why Toshiba ever used this camera in the first place.
There are many people with this same exact problem who are looking for help in the various forums for their system.
If anyone knows how to handle this I would really appreciate hearing from you. Toshiba, if you're listening, what were you thinking?
Dave

Hello
Just a little question: Have you tried this?
[Why an error message displayed "Webcam driver open fail. Restart camera or computer"?|http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=18]
Furthermore it would be interesting to know if the same happens with factory settings. Can you check this please?
Greets

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Satellite A300 - inbuilt Chicony webcam won't work with Win Live Messenger

Hello
I just bought a *Satellite A300-1MC* (runs on Vista Home Premium), and downloaded Windows Live Mail And Live Messenger.
The inbuilt webcam won't work with Live Messenger ; and when selecting Tool, Audi + Vieo Setup in Messenger I get thye following message : "We are unable to run Audi Video setup".
The webcam works fine with the Camera Assisant Software.
I have tried : 1) killing the C.A. Software and starting Messenger ; 2) dowanloading a webcam driver from Toshiba website ; 3) Updating Windows Vista
None of the above work.
Any suggestion gladly received.....
Thomas

Hi,
Many thanks for the advice.
I have downloaded and installed ManyCam 2.3, then rebooted.
The ManyCam software works fine, and picks up signal from the inbuild webcam.
But Windows Live Messenger still doesn't pick up the camera. I can not start a Video call or go to" Video Audio setup".
I have Windows Live Messenger version 14.0.8064 (installed on Tuesday).
Funny enough, yahoo messenger works fine : it gets a signal from the webcam.
Conclusion : i think it is Windows Live Messenger that doesn't work properly for some reason.
I have ordered a new external webcam, in the meantime.
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Re: Satellite A300 PSAGCA -02Y010 - Error: Webcam driver open failed

Problem:
Recieve error every time I try to use Camera Assistance Software for Toshiba: Webcam driver open failed. Please restart camera or computer. Web cam also does not work in Skype. It seems that this is a very common problem with the A300s series, yet there is no clear solution out there.
Hardware
Series: A300
Model: PSAGCA -02Y010
Software
Operating System: Windows 7 64-bit
Camera Assistant Software for Toshiba: 1.7.175.0123
Details
I recently did a clean install of Windows 7, updating from Windows Vista. I never used the web cam on Windows Vista, so I can't testify as to whether the web camera was workin correctly or not. However, when I tried to use it with Skype, it did not work. I reinstalled the driver that I backed up before I installed the new operating system, but it did not work. The web cam doesn't show up at all in Device Manager - even when set to display hidden devices. Trying to add new hardware through the control panel fails to detect the web camera at all. I have restarted after every install/repair of the driver.
Steps Taken
Reinstalled backuped drivers
I used third party software (Double Driver) to back up and reinstall the drivers for the web camera after I installed Windows 7. Double Driver claimed there was no device to install the driver for. I manually copied the files into the Camera Assistance folder and overwrote the existing ones. The files I copied were:
casflr.cat
oem34.inf
restore.ini
UVCFTR_S.SYS
Reinstalled Drivers from Toshiba Website
Extensive goolging has only turned up recommendations to uninstall and reinstall drivers. I was unable to find any drivers specifically for windows 7 64-bit, but I did try those for my model of laptop for Windows Vista 64-bit - no luck. I tried installing Camera Assistance Software for Toshiba, which as far as I can tell, includes the driver - it only gives me the error described above.
I also tried locating a generic Windows 7 driver for the web camera - I was unable to find one.
Check Registry Value Is Correct
I have also tried checked the registry value at HKEY_LOCAL_MACHINE/System/ControlSet001/Enum/USB/SN001/ClassUID matches the value in C:\Program Files (x86)\Camera Assistant Software for Toshiba\driver\64bit\casflr.inf as and C:\Program Files (x86)\Camera Assistant Software for Toshiba\driver\32bit\casflr.inf recommended by some article recommend.
Please, I would really appreciate it if anyone could help me out here. I have exhausted all the options I can think of.
Likely Solution:
I encountered a thread post that suggested a loose wire was responsible and that the camera would work when the lid was almost closed. I tried this and the camera suddenly appeared in device manager. However, I still can't get it to work with Camera Assistant Software or Skype.
Message was edited by: A300Owner

Hi - I'm a newbie to this forum.
I have an A300 Satellite Pro - not even 2 years old.
In the last 2 days I have 2 problems that I think are possibly related.
1. Like others on here I now cannot get my internal webcam to work. I get the 'webcam driver open failed' message. I have read some forums etc and today I have:
a) loaded most recent BIOS,
b) reloaded the webcam software drivers (the most recent seems to be from 2008!)
c) restarted my laptop about 20 times
Nothing works
2. In the last 2 days for the first time I keep getting the 'USB device not recognised' message that annoyingly crops up about every 10 seconds. I am assuming that the webcam is connected to a USB port (internal) and is no longer being recognised. Based on Google advice in various forums I have also:
1) Turned off the AC power supply
2.) Taken out the laptop battery and waited 5 mins - this apparently resets the BIOS
3) tried using device manager in various ways
Nothing bloody works!!
Maybe the hardware is damaged but I doubt it - I have not dropped the laptop, I always pack it carefully in a padded rucksack. It has always worked fine until 2 days ago.
Ashbo (very fed up)

Satellite A300 - Constant "Webcam Driver Open Fail" Error

I have searched and searched for solutions to this problem and feel like I have tried everything. Whenever I turn my laptop on or attempt to start my webcam I get the error "Webcam driver open fail. Please restart camera or computer."
I used to be able to use the webcam with no problems but it just stopped working one day. I've recently reformatted my operating drive to the out-of-the-box state, but it is still showing an error whenever I try to use my webcam. I'm running Windows Vista Home Premium on an A300 Model: PSA-GCA. I have also tried updating the webcam driver (and the latest BIOS update) from Toshiba's support section, but with no luck. I've also tried using the XP webcam driver, but still, no luck.
Any idea on how to fix this problem?
Message was edited by: Replicant
I also forgot to mention that in my Device Manager, I cannot see my Chicony Webcam at all. There is no section for imaging devices present at all.

Hi
If you search here in the forum you will find enough threads about this issue but I have founded an interesting thread with a good posting from the user Akuma and mayb its useful for you:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=136549
If it doesnt work I think you need help from an authorized service provider. The technicians can check your notebook and repair it ifs necessary.
Good luck!

Satellite A300-1G5: webcam stopped working - Webcam driver open fail

Hi
my laptop specifcation here : ( [A300 - 1G5|http://eu.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=EU&com.broadvis ion.session.new=Yes&PRODUCT_ID=1055589] ) for any needed details ..
The problem simply is, the webcam stopped working for some reason, an error messeage says "Webcam driver open fail. Please restart camera or computer".
I noticed that whenever I put the computer in sleep mode I was getting on the icon tray a notification says "USB device unrecognized"... I wasnt aware what it was - thought it becasue of the USB mouse being plugged... but I think its related to the camera...
software is installed but camera is not working and cant enable it .. I did download the latest driver from toshiba site , but still not working ...
Currently my laptop runs Vista HP SP2 32-bit, Windows defender enabled, Windows Firewall Enabled, Windows UAC enabled, Kaspersky Ani-Virus 2009 Enabled. I only use Windows Live Messenger (which up to date I think , version : 14.0.8089.726) which i used camera with, I quite using face recognition long time ago and rarely use the webcam ... I didnt install or update any drivers and used to have the laptop running perfectly..
So what happened now ?!

Hi
I have had a similar error message and could solve this by disabling the webcam software from startup.
In msconfig -> Start Up tab I have unchecked the Chicony webcam software.
This prevents it from automatic loading.
I dont use MSN but Skype and the Chicony webcam software is always disabled (not executed) if Skype is running.
Maybe you should try this too.
Furthermore you could try this:
Go to device manager, mark the webcam (imaging devices USB video device) and deleted it from the device list.
Then reboot the notebook and wait until the webcam has been recognized again.
Then test it.

Error message: "Webcam driver open fail" for Satellite L305-S5875

Problem: Webcam is not working and when Camera Assistant Software is started up, the Error message, "Webcam driver open fail" pops up.
Computer: Notebook Satellite L305-S5875
OS: Windows Vista
In troubleshooting, I have unsuccessfully tried the following: Changed the webcam driver several times, rolled back driver, updated driver, and tried Chicony 2.0 USB driver, and a few other webcam drivers. The webcam initially worked fine, but about a month after installing and using Skype video, the webcam suddenly stopped working and on reboot I got the error message.
I've stopped Skype and Camera Assistant Software at startup and manually start them, as someone suggested this as a solution. I've uninstalled both and reinstalled several times. I've tried one software without the other installed... trying every possible arrangement for a solution, to no avail.
I called Customer Support and John, although very nice and patient, was not helpful. He said he'd research and call back. Didn't.
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Suggestions?
Thanks,
SteveCo

Thanks Jerry. I spent hours going through the links you provided and tried some of the suggestions looking for a solution. Nothing worked.
I tried uninstalling Toshiba's Camera Assist software and Skype (Skype initially seemed to be the instigator of the problem), completely removing both from the registry, and removing the webcam with Device Manager. Then I made sure Vista was up to date, and then installed the latest Toshiba Camera Assist software from the Toshiba download page. After installation and rebooting, I'm getting the same error message: "Webcam driver open fail."
The webcam used to work, before we installed Skype and used it a few times. From the other posts I've read, it does seem to be a common problem... usually after Skype or another webcam-using software is installed and run.
We have another Toshiba laptop: A215-S4757, that has the same OS and webcam-using programs, and it does not have an issue. Apparently though , after going through all the links on the European message board, you provided, the L305 model is having a problem.
Open for suggestions.
SteveCo

Satellite Pro P300 (PSPC5E) - Webcam driver open fail on Windows 7

I've installed the RC of Windows 7 64 Bit on my Satellite Pro P300-PSPC5E and I'm experiencing problems with the configuration of my webcam and microphone.
I've tried to install the camera assistant software, 64-bit (windows vista) to configure the webcam but I keep getting an error with 'Webcam driver open fail. Please restart camera or computer.' neither of a camera or computer restart work. I do get picture in Skype but I can not edit settings or so (dark picture) and the microphone is way more silent then it was on windows XP, although it's set on the maximum sound.
Is there a solution for this problem? I hope so :)

Hi
I think there is no solution for this problem at the moment because you are using a Release Candidate of Windows 7 and at the moment there are no official drivers for Windows 7 available.
You have already tried the Windows Vista driver so thats all what you can do. Alternative you visit the Toshiba US page (http://www.csd.toshiba.com) and search for Windows 7 beta driver. Maybe it works.
Good luck! :)

Portege M600 - Webcam driver open fail on Windows 7

Hi,
I have Portege M600 and already installed Windows 7 [RTM]. After windows update, everything running well for all hardware certify with Microsoft but, when I try used to webcam, the program show some error message:
It say "webcam driver open fail. please restart camera or computer"
Then I restart until twice again but nothing happen and show the same error. I check device is working properly. I already reinstall webcam software too.
Any clue or suggestions ?
ps:
I used Vista 32 software as default driver
Thanks

Hi
I completely agree with Akuma that you should try the Windows 7 beta driver for the Chicony webcam from the Toshiba US page:
http://www.csd.toshiba.com
But remember that Windows 7 isnt released as yet so its a little bit difficult go get tested drivers for it.
Furthermore it would be interesting to know if the same happens with factory settings.
Bye

Webcam Drive open fail. Please resart Camera or Computer

Hallo ich hab seit 2 Wochen Probleme mit meiner Webcam bekomme nur noch diese meldung Webcam Drive open fail. Please resart Camera or Computer
brauche eure hilfe das die Cam wieder geht weil ich sie für skyp brauche
hab schon so viel bei google gelesen leider hat nichts geholfen neue treiber von webcam und bios waren auch ohne erfolg
Hello, I've been 2 weeks get problems with my webcam only this announcement Cam Drive open fail. Please resart camera or computer
need your help to the Cam goes back because I need them for skyp
've already read so much on google, unfortunately, has nothing to help new drivers of webcam and bios were also without success
Please Help me

Too much informations, buddy :^0
Seriously it would be interesting to know what notebook you have exactly and what OS you are use.
In your case I would try to update the webcam driver and read this article please:
[http://aps2.toshiba-tro.de/kb0/FAQ9401B50001R01.htm]

Satellite A300-1LT - Webcam driver for Windows 7

Hi,
I have a problem with my webcam driver just after installing Windows 7 on my Satellite A300-1LT, I had win XP before and it works fine. In downloads is offered just for xp, vista 32-bit and 64-bit driver (I tried all with same results). Webcam app starts with windows and gives me an error msg that I must reinstall or install new webcam driver. Webcam work in eg. skype buth with (very) poor quality.
I tried to find wich cam is integrated ( chicony? ) also but nothing.
Does enyone else had experienced this issue and know how to resolve it ? please help...

Hi glava11,
As far as I know you can also use the webcam driver for Satellite A500 because its equipped with Chicony webcam too.
So have a look for A500 downloads. There you can find Windows 7 driver for webcam that should work on your model too.
Check this!!!

My satellite a300-mt1 webcam is not working

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That doesn't appear to be a US model, and this is the forums for Toshiba USA. You may want to contact Toshiba in your region. However, if it was a US model, I'd suggest you look at this article.
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Satellite A300 - Webcam not working since I installed Win7

Hi,
I have toshiba laptop Satellite A300, It had windows vista installed in this laptop but i formated and installed Windows 7 and since i have installed this windows 7 my webcamera is not working it gives an error "webcam driver open fail.please restart camera or computer" and even after doing this its not working.
And after installing this windows I think the display setting is also out of order, I tried to install the sorftwares and drivers from toshiba support but no success.
I need help to solve this issue.Please help
Thanks in advance.
Hope to hear soon.

Hello sajjad
Ive made very good experiences with Satellite A300 and Win7. In front of me I have Satellite A300-1LI. It is PSAG8E model and I can confirm that everything works perfect.
I have one offer for you:
Send us please exact notebook model and we can check Toshiba download page to see what is available for Win7 for your notebook model.
I can also send you exact installations order how to install all Toshiba stuff.
Please let us know what you have done to get camera work.
Let us know how you have installed Win7 and all Toshiba stuff (drivers, tools and utilities).
Do you have some other issues with Win7 on your Satellite A300?
See you :)

Webcam on Satellite A300-1MX doesn't work properly

After my windows Vista system crashed on Dec 16 2011, I had the recovery done.
After that, I didn't find any webcam driver on the whole laptop. On the support page of Toshiba I finally found version 1.7, but that doesn't work at all!
It always shows up: Webcam driver open fail, please restart camera or computer. As it is a built in camera I tried it with the restart of the computer, but that didn't help at all. So I tried it with the option to repair the driver with Install Shield Wizard. The program has done something, but without any success.
So I uninstalled it and reinstalled it and it didn't help at all!
Has somebody an idea?

Hi
Found a Toshiba knowledge base article which describes this error and provides a solution to this issue.
+Why does the error message display: "Webcam driver open fail. Restart camera or computer."?+
+http://aps2.toshiba-tro.de/kb0/OPT84026F0000R01.htm+
But its related to Portege M600, and Satellite U300 only.
However, you should also try to perform a BIOS update. After that set the BIOS to default settings and save the changes. Then try to reinstall the webcam software once again.
You should also check the device manager. Here in device manager the webcam should be recognized as a USB device if this is not the case then this means that the webcam has not been recognized by OS and this means that there could be an hardware issue
As far as I know the webcam is connected to the USB controller on the motherboard. If the cable connection is lose, then the webcam would not be recognized in device manager; neither as USB device nor an unknown device.

Re: What WLan driver do I need for Satellite A300-1GN PSAGCE

Hallo people.....
I need help for my friend....
We have here a laptop Toshiba Satellite A300-1GN (PSAGCE) and in Toshiba driver page, for each card has two or three companies....
For example for wireless LAN, has Realtek, Atheros, Intel....which is the right??
Where can i see that???
I must also refer that when I am trying to download one of wireless LAN driver, I see a message, that I don't have the permission to view this page....
What can i do????
Now as a result, I have 4 yellows in device manager.
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Please help!!!!!!! Thanks in advance.......

Hi
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http://aps2.toshiba-tro.de/wlan/
Greets

Satellite A300 - touch pad dead after BIOS 2.20 update

Hi,
exact model is Satellite A300 PSAGCA-06M01N running Win XP.
i had a problem with the webcam, and i read in the forum that it may be solved by a BIOS update. so i went ahead and downloaded the latest BIOS from the toshiba website specifically for my laptop model. it went completely well with no errors.
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Can someone offer any advice or ideas please?
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Hi,
thank you for your reply. i already checked the BIOS setting for "Pointing Devices" and made sure its enabled. its the only setting in there that relates to the touch pad. just to make sure though i disabled it and then rebooted, after which i rebooted again and enabled it to no effect. i know this is not an isolated instance, as my search has turned up some with exactly the same problem. I'm really disappointed with Toshiba.
regards,

Satellite A300-1FP - Chicony webcam Win 7 64bit - driver open failed

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