Satellite L875D-S7332, 17.3,3,

My Satellite is out of warranty as of last month-Nov.
I have reset my laptop back to factory setting and used it for 2 days and then on the 3rd day I powered up, I got the Toshiba Leading Innovations screen. It last for about 5 seconds and went to a black with no curser, instead it was replaced with the "none" in the upper left hand corner and a blue box in the middle that wants me to enter a password. I do not have a password.
Not 1 password I do have for the computer works on this screen. On the Side of my laptop, I have a "Security lock slot" what do I do with that slot?
I have been to a computer shop, Office Depot and with out it costing a fortune no one can do anything. It was suggested that I get a Windows 8 disc and it should reset the BIOS for me? I have just now ordered the Recovery Media disc, hoping that will help.
Does anyone have any help they can give me.

The security lock slot is for physically locking the laptop - like a bicycle lock.
Unfortunately, a Windows 8 disc won't reset a BIOS password. I know it's terrible timing with the warranty, but it would require servicing to remove it.
- Peter

Similar Messages

Satellite L875D-S7332 sound issues on Win 10 upgrade

Hi all, I upgraded my Satellite L875D-S7332 laptop from Windows 8.1 to Windows 10 this weekend, and have been trying to troubleshoot a sound problem since. The sound appears to hitch intermittently (every 10-20 seconds or so) emitting a buzzing noise from the speakers. I tried updating to the most recent Realtek HD audio drivers and rolling back my Realtek drivers, both of which made no difference. When I revert back to Windows 8.1, everything sounds fine again. So I think it must have something to do with the sound card or driver's compatability with Windows 10, but I could be wrong. Windows update wants me to upgrade again, and I'd like to, but the sound's got to function right. Specs:Satellite L875DAMD A6-4400M APU with Radeon Graphics 2.7 GHzRAM: 6.00 GB I'd appreciate anyone's help, as I'm at a loss at the moment.

Wow - sound like you are having a bad time of it with the upgrade. If you have an AMD APU processor - which I assume you have, like A6, A8 etc. Usually AMD has integrated drivers for both the video and the audio of the computer. Have you gone to AMD's website with your specific APU (Integrated Processor and GPU) to see if they have updated drivers for Windows 10? Your laptop manufacturer, (I assume HP) should also have them, but HP seems to be asleep at the switch with this OS release. Check out the AMD site and do a search for your specific APU. There should be some integrated drivers for Windows 10 posted. Usually you just execute the .exe file and it installs everything. It would be worth a shot anyway before you revert back to Windows 8. And....yes you can easily roll back to your last Operating system. Here's a link to an article on how to do this: http://www.pcadvisor.co.uk/how-to/windows/how-downgrade-windows-10-to-windows-7-8-3615606/

Windows 7 on Satellite L875D-S7332- Usb Controller not Identified.

Usb Controller not Identified in device drivers.Somehow I just cant get USB Controller Drivers for this laptop and Windows 7. I read all the posts on this site and none of them helped.Do you maybe know the exact drivers so l can add them to windows 32 bit directory and manually install them as all other methods failed. I attach a drivers screen print.

Solved this in an unorthodox way. I had a Lenovo driver disk for a machine that also uses AMD and therefore likely the same chipset. I installed the usb drivers for the Lenovo from the Lenovo disk and it worked ! Attached is all the USB controllers it now finds.I attach the new screenshot of devices So if anyone have a similar problem, try the Lenovo USB drivers. I find it peculiar that Toshiba doesnt have these USB drivers on their download page for my model Satellite L875D-S7332. Maybe they should add it. It took a good 5 hours to try and fix this using Toshiba's driver page.

Satellite L875D-S7332 wi-fi slow down/connection

Hello, I've had my Satellite for just under two years now. I never really had any problems with it before hand, but now my Wi-Fi is giving me fits lately. It doesn't want to connect to my home network half the time, and when it does, it moves at a terrible rate of speed. I mean less than dial up speeds. I recently moved, and was using my cell phones mobile hot spot for it. Oddly enough my laptop will have no issue connecting to the mobile hotspot, but if I try to connect it to my home router, or if I take it out in public and try to hit another hotspot such as a resturaunts, it will have issues connecting, or connect and be incredibly slow. My OS is windows 8 (unfortunately) I've tested other devices on the router and they all work fine, so it's not a router issue. I've also tried uninstalling/updating my drivers through device manager. Finally I've tried using a cable to connect directly to the router, and the net will work just fine when I do. That's how I've got it set up at this moment. Thanks for any help that can be given.

I'm experiencing the same problem with my Satellite P875-S7310. Laptop was working just fine and had some windows 8.1 updates applied on July 26th and it's been downhill from there.
I even did a complete factory reset which has taken my laptop back to 2012 version since it was purchased in January 2013.
I'm at a loss and cannot connect via wireless even though all my phones and devices are working fine via wireless and know it's just a laptop problem.
I have no idea what do to do!!!!!?

Satellite L875D-S7232 Hangs Up When Booting on Battery Power

Hello all... As I stated in another thread regarding Special Function Keys, my new Satellite L875D-S7232 has an issue that during boot-up of Windows 7 HP SP1 without the AC Adapter plugged into it, it will "hang up". After many hours of troubleshooting & even having it looked at from the retail tech that sold it to me, we have found no solution for this. I have also formatted the machine, partitioned the HD, & installed My version of Windows 7 Ultimate 64-Bit SP1, along with updated ATI & Realtek drivers, along with only the updated driver software from Toshiba support website, & this issue still presists. This apparently isn't due to faulty written bloatware, & apparently due to an actual hardware issue. I am returning it to the retail outlet I purchased it from, in hopes they have a replacement machine of this model since I do like this platform at the price I got it. I will respond to this post to let ya know if the replacement was a success & the issue only pretained to this actual machine, which is what I am suspecting since I haven't seen any posts on this forum of a similiar issue. I did come across a port/thread (whatever ya call them) where a person had a different model, & his machine did exactly the reverse of mine, where his machine would hang up on the boot if the AC adapter was plugged in, but fine when running on battery. Myself & the retail tech even tried the solution they suggested of changing BIOS setting on the Processor cores... This solution was unsuccesful for my machine.

I hope it works fine after the exchange. Let us know how it goes.
- Peter

CD/DVD player not working (Toshiba Satellite L875d-S7232)

I purchased a (Toshiba Satellite L875d-S7232) on August 17, 2012 from a major retailer. Recently, the CD/DVD player will not play, or even recognize, commercially produced DVD movies. As a consequence, I cannot rent or buy movie DVDs, nor will any of the DVDs in my library work now. The DVD player in this Satellite is TSST SN-208AB.
What happens is that when you put a movie DVD in the machine, the light goes on 4 times, but the DVD player never spins up and starts playing. In the explorer, the CD/DVD icon is there, but when you try to "open" the DVD player it never spins up and a green bar goes, very slowly, across the top of the window.
The player has no trouble with audio CDs.
I have spent about 10 hours on this problem now. What I have tried followed all of the standard "fixes" for this specific problem on this specific machine and the correct OS (Windows 7 Home Premium). None of the standard fixes fixed anything.
In Brief :
1. I uninstalled all programs which use the DVD player, except for the standard suite that came with the computer at time of purchase. Also, uninstalled all CODEC packages that were not part of the original suite.
2. Uninstalled the CD/DVD device and driver, as instructed, and the device and driver were automatically reinstalled. Did a full power cycle (including removal of the battery). I've done this solution about 4 times.
3. Looked in the registry for a possible filter driver issue. There was none.
4. Used Microsoft "Fix It" program, which discovered "a problem" but had no description of the problem or a reference to a fix.
5. Ran the device driver update check, toshiba service station check, microsoft update check. All files are up to date and the correct file.
6. Ran system files check, HDD corruption check. No problems reported.
Nothing done so far has moderated or altered the behavior in any way. Moreover, I have noted dozens and dozens of people on the internet in different forums with the same problem. What this means is that Toshiba is losing market share bigtime on this one.
Any fix would be appreciated.

Hi Sense no one has replied, I will offer my 2 cents. DVD drives wear out and they also get dirty. You could try to clean it with compressed air. DVD drives are fairly cheap and very easy to replace.
Dokie!!
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

L875D-S7332 keeps dropping wireless connection

HELP!!!
I have 4 Toshiba laptops that will not stay connected to the internet. They keep dropping the wireless. My latest one L875D-S7332 has Windows 8 which is the the biggest PITA yet.
All of them drop the internet though. I have reset the Yubi router, updated all of the drivers, have unchecked the shut the device down checkbox. Nothing works.
I am seeing this is almost a recall issue for Toshiba. I even called Toshiba and they had no help. They were going to escalate to Level 2 but I never received a response.
Anyone have any other thing I can try.
It is in device mgr and it says it is working fine.
Thanks
Jack

It is the power saver setting. I realize the original poster may have already given up or moved on but for the benefit of others you want to make sure your power setting is on high performance. The easiest way to do this is to click the battery icon at the bottom right of your screen. Go into the settings or advanced settings and simply change to high performance. Yes, it will cause your battery to have less life but you won't be tempted to throw your laptop out the window for dropping your wifi continuously.

Toshiba Satellite L875d-s7230 Running Slow

I have a Toshiba Satellite L875d-s7230 that is running very slow. I completely recovered it back to the Factory out of Box state and its still extemely slow. I have checked the memory using Memtest and checked the Hard Drive and there are no hardware issues that are showing up. I have also checked it for rootkit Viruses and checked before and after the Factory recovery for viruses using Norton Interent Security 2013 and malwarebytes for Trojons/spyware. Of course it is a year and one month out of warrenty so I cannot get it repaired by Toshiba. Please anyone have any suggestions?

We don't know your tech knowledge so we start with basic info all these things can slow down a computer
Have you ran disk clean up and disk defragment?
Have you ran the chkdsk and sfc /scannow to check system files and disk errors?
Is the laptops vents clean?
If you recovered from the recovery partition it can also become corrupted and have errors - you may have to use your recovery DVD's.
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

Satellite L875D Missing BIOS version?

Foreword:
The current OS I'm running is Gentoo but I have the original Hard drive and OS that came with the laptop (mostly) untouched.
System Information
    Manufacturer: TOSHIBA
    Product Name: Satellite L875D-S7332B
    Version: PSKFQU-008003B
    Original OS: Windows 8
    Original BIOS version: 6.30
    Current OS: 3.16.3-Gentoo
    Current BIOS version: 6.10 (modded)
I got this laptop refurbished from the manufacturer around August of last year. The BIOS version as I when I got it was 6.30, a version not listed on the official download page, here). Around August of this year, I decided to make full use of my laptop and install Gentoo, a linux distribution. Granted, I had a couple of problems especially video and the keyboard controller but I got those issues eventually resolved. One issue that alluded me was a firmware bug caused by putting the computer in S3. To resolve this, I decide to flash the bios to a previous version: 6.10. What I did not anticipate was virtualization support being removed by this downgrade. I know for a fact this computer can support VT as I was doing Windows based schoolwork in a VM using KVM (a linux based usage of virtualization extensions made available by the processors) for about 3 months prior to this downgrade. The CPU also shows the svm and svm-lock flags (flags belonging to AMD which indicate the CPU does indeed support virtualization.) The original and modded versions of the 6.10 bios for models C870D/C875D/L870D/L875D both acted the same.
In my research in trying to fix this problem, I've made note of a few things:
During the downgrade, the my flashing program warned me that the bios version I was going to flash to (6.10) was bigger than the original contained on the BIOS chip (I can't remember what it exactly said but I remember that it gave a hex value of both versions saying that the new one was something like twice as big.)
Model L875D machines with BIOS version 6.30 truly exist as evidenced by the following links (As far as I can tell, most if not all these tools take their information from the DMI table aka SMBIOS.):
[SEMI-SOLVED]RTL8188CE Wireless card is not working right       Related information is the third post. (taken from the output of inxi, a system information viewer in linux.)
[Toshiba Satellite L875D-S7111] Monitor does not come back after suspend. Related information is in the first post.
(Alternately here as in the bugreport listed as file "BootDmesg".)
Sims 3 Won't Start, Graphics Issues, Windows 8 related? Related information is at the top of the page(DXDIAG)
WoW Freezing Related information is in third post (DXDIAG)
Toshiba forums: "cant update my BIOS 6.70" Interesting dialog between people on this forum and user..
A different model (C870D/C875D, models which are also on the BIOS download page of the L875D and presumably from the same "family") has the VT extensions enabled by default:
ACPI Flash BIOS version 6.30 for Satellite C870D/C875D (PSCA2*/PSCBE*)
(I've modded the 6.10 version's tabs to show and allow changing of the VT setting: changing the value does absolutely nothing and my system still reports the bios as having it disabled.)
As a summary, here is what I've collected about this "missing" bios:
Has a version of 6.30
Built on or released 12/06/2012 (Presumably MM/DD/YY as I believe this laptop is a US version)
Does not exist seem to exist on any public Toshiba support page
Working Support of virtualization is possible.
Possibly a half the size of the 6.10 bios version.
Still has firmware bug present in 6.10 (an example of this firmware bug can be given upon request.
Access to any of my logs is available on request (Windows or Linux).
Final thoughts:
I'm assuming the missing bios is either something installed by a refurbishing department or it is official and was just never posted to the main support page. In any case, I'd like to get my VM back up and running as I'm somewhat dependent on it to do my course work as most of my notes and books are on the gentoo drive.

I have been finding the fan annoying too on this model.(a500-1gl psar9e)
When i am gaming it will kick in after a little to a speed of 90% according to the health monitor. It will shh again after a period of time but will start up again. This behavior seems to happen more frequently now. When i first got the notebook (feb 2010) the fan hardly ever kicked in fast even with prolonged playing.
Oddly enough if the fan kicks in and i bring my browser window over the gaming window the fan seems to slow down again. Could be a strange coincidence?
Anyway i contacted toshiba and they have told me to upgrade my bios and my display drivers. Been also suffering the driver failure problems that is know for this notebook. I plan to do this on monday and hope it fixes the issues. so will try and update you to that outcome.
Its frustrating to have this one annoying issue ruin a good notebook.

Satellite L875D-S7230 Sound problems / drivers won't install

I've run a PC tech support service for over 10 years so I've tried all the standard fixes to no avail.
Main problem was after I started using my laptop with an HDMI cable to a projector -- the audio and video worked fine via HDMI, but when I disconnected the HDMI cable the laptop had no audio, and had a red x on the audio symbol in the system tray. Device manager only showed AMD High Definition Audio Device. Under Playback devices via the Sound icon (yes Disabled and Disconnected Devices are both checked) it only shows the AMD High Def device. When I reconnect the HDMI, the audio works fine. Once I thought that not properly "ejecting" the HDMI cable could be the problem, so I used Windows + P to show the Projector menu and selected Computer Only to disconnect the HDMI and then removed the cable and then the laptop audio worked, but that happened several weeks ago, and now after using HDMI again, it's back to no audio. I've reinstalled the HDMI audio, but in trying to reinstall the Realtek Audio Drivers shown on the Support page for my model, they won't install - they extract and then when I click to install, the install stops with no error warning, etc. The same with the AMD Display driver (which is supposed to contain the chipset drivers). I've been through this two hours troubleshooting process twice over the past 6 months and I am done. Any suggestions are appreciated. Here's the support page:
http://support.toshiba.com/support/modelHome?freeText=3385539

Hello , Welcome to the HP Forums, and thanks for posting! I understand you are having some issues re-installing the software for your HP LaserJet Pro M177fw Printer. I'd like to help you with this. First, I would recommend checking your programs to make sure there isn't anything listed for the LaserJet that wasn't uninstalled: Swipe inwards from the right hand side of the desktop (or press Win key + C on the keyboard). The charms bar will pop up on the right hand side of the screen.Select Settings, then Control Panel.Select Programs, then Uninstall a program.Check the list for any software indicating the printer model (select the software and click uninstall if necessary).You'll also want to make sure you have removed all instances of the printer from your devices and printers folder: Follow steps 1 and 2 above to open the Control Panel.Under Hardware and Sound, select Devices and Printers.If you see any icons for your printer, right click and select delete (or remove device).Now let's do a cleanboot of your computer (to make sure another program that is running is not interfering with your installation). You can find the steps to perform a clean boot in this Microsoft document - How to perform a clean boot in Windows Once all of this is complete, run the software install again. Please respond to let me know if we have resolved the issue!Good luck.

Please help me get my laptop back someone has cracked the master password and is running multiple operating systems which I have no access to

Okay so I am not a computer expert by any means and have no clue how to fix my system. My father worked for intel for over 20 years as an engineer I asked him to restore my laptop to its original factory state and instead he cracked the master password
installed multiple operating systems and made himself the administrator or domain controller. Many features and options I do not have access to so reading the trouble shooting and going through the steps always leads me to a dead end. The laptop is TOSHIBA
SATELLITE L875D-S7332 a6 VISION AMD WINDOWS 8. As far as I can see my profile is actual running a version of windows 7. I do see reference to a windows 8RT windows 2003 windows vista wow64 and 32 I don't know what all that means I would just like to know how
wipe everything and get back to the factory condition I bought it in. If anyone can help it would be much appreciated

Do you have Win 7 installation disk? If yes, then go ahead and format the laptop if you don't need any data. If you need the data it it, then copy the same to USB disk and format it. Removing OS and deleting these things will anyhow keep some remains on
HDD. TO get the speed and performance back, you might need a fresh installation.
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

Mouse Freezes in After Effects

So sometimes when I'm editing in After Effects, everything will be fine for a little while. Then, randomly, my mouse will stop moving. I've no idea why. I don't think it's my computer because everything else is fine.
I know it's not my computer that freezes because when I hit the windows key on my keyboard (I have a Windows 8 Tosihba laptop) the grid pops up and the animation of the email app and the other apps move fine. Yet my mouse just doesn't move.
Also, I'm able to use the volume keys, brightness keys and everything else....just my mouse won't move!
There is a a kye on my keyboard that allows me to enable/disable my mouse pad but I've tried hitting it a few times and it still doesn't work when my mouse freezes.
Sometimes my mouse will start working again on it's own but most of the time I just have to restart my computer.
The reason I believe it's After Effects is because it only ever happens in that software. It never happens in anything else. It doesn't even happen in Photoshop or Flash.
I also have a trail of Premiere and today it happened again in that software. Is it something in the files that's messing with my mouse?
I tried reinstalling the softwares but that didn't seem to change anything.
I chatted with someone from Adobe a while ago about it and they are actually the ones who suggested maybe it's the software. When I was chatting with them, I actually just started the chat about a different issues and just asked about my mouse in passing and I didn't have time to really discuss it and I've been meaning to revisit the issue but I've been busy haha.
I think I may have to go chat again with an agent but I thought I'd just write the issue here in case someone had an answer and I could skip chatting, espcially if it's something I could just fix.
Thanks for your help in advance!
And if you need to know (because it always seems to be the first question asked on software forums like this! haha) here are my tech specs.
Computer Model --- Toshiba Satellite L875D-S7332
Processor ----------- AMD A6 - 4400M APU with Radeon(tm)
HD Graphics 2.70 GHz
RAM ----------------- 6.00 GB (5,46 GB usable)
System Type ------ 64 - bit Operating System, x64 - based processer

Thanks for replying Rick!
I'm refering to my mouse pad on my laptop. However I also have a wacom pen tablet that I use as well and it acts as a mouse. Usually that one works over the built in mouse pad of my laptop, but most times neither work. And the tablet is just plugged in with a usb cable.
I try not to run too many softwares at once but if I do, it's usually After Effects and...Google Chrome. Maybe Photoshop - in case I need to make up some images to import into After Effects, but most of the time it's After Effects and Google Chrome only.
I had After Effects on my old computer (It was a dell inspiron 1500 I believe...I don't remember but After Effects was barely able to even run on it!) I had my Toshiba (I mentioned the specs in the first post) for about a year and only reinstalled After Effects about half way through the year of 2013. I noticed it happened a copule of times but didn't think much of it. There was a time perdio where I didn't need After Effects for a while (like a couple of monthes) but sometime...in Dec. I think, I used After Effects and I noticed it started to happen again.
It's really paculiar because it only happens in After Effects, and I only started using Premiere this week, and I noticed it happend there too. That's why I decided to post in the forum. It's really werid!

Location Of Audio Headphone Jack

Hello, I have a Toshiba Laptop Satellite L875D-S7332. I want to buy an Audio Head Phone so that no one else but me hears the laptops audio sound. Problem is i don't know what head phone to buy and where on my laptop is the jack to connect it to! Can Someone help me! Thank You, heaven5733

Hi heaven5733,
cbwilsha is right. Now I just want to support cbwilsha. Here is the actual view and location of the audio headphone jack. See the image below.
Hope this will work for you. ^_^
BTW IF YOU THINK IT HELPS ALOT. PLEASE DONT BE AFRAID TO CLICK KUDOS star ^_^
- cokies

Recovery Disks not recognized on UEFI

Satellite L875D-S7332
So I recently bought this model, which came with win8. Then I downgraded it to win7 because I'm just not ready for win8's dual nature yet. Only problem is there's essentially 0 driver support on win7, installing them just causes a system recovery process which removes them.
So I ended up ordering the recovery USBs to put the pc back to win8 that way I'd have a working graphics card. However, the computer won't recognize them on UEFI bios, but it will in CSM bios (however if I run the usb on csm mode, the recovery process declares im not on uefi mode and quits out). Ended up calling toshiba, they said possibly the bootloader on the usb is corrupted and sent me a new one. Same deal, won't recognize on UEFI.
Now I have heard that win8 stores product key on the bios. If I was to get the win8 ISO from digitalrivercontent (or whatever that site is), would it work if I installed it on my own usb/dvd, or would I need to buy another product key (which I don't want to do)? As in would the product key built into my bios work or not?
And if I can somehow get either of the two USBs to work that toshiba sent me, how can I?
I saw the post from someone else on the forums that had the same problem as I, and said the usbs weren't uefi bootable. So what I'm planning to do soon on monday is to get my own usb, format it to be uefi bootable, and then transfer the toshiba usb's files over to that, and I'll see if that works.
Solved!
Go to Solution.

http://www.eightforums.com/tutorials/15458-uefi-bootable-usb-flash-drive-create-windows.html
follow 1-7
step 8 is copy all the files from toshiba's USB to your new USB

Blank blue screen on login page

I have the Satellite L875D-S7332. For the past few weeks I have had the problem of if the laptop goes into sleep mode, when I click somewhere on page to go from Date/time screen to login/password screen it stays blank and blue. Have to unplug and take out battery to get it restarted and onto regular login screen.

Satellite L875D-S7332 Specifications
Satellite L875D-S7332 Support Page
Try this:
1) Swipe in from the right edge of the screen, and then tap Search.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)
2) Enter cmd in the search box, and then right-click or press and hold Command Prompt.
3) Tap or click Run as administrator.
Type in the following command and then hit the 'Enter' key:
powercfg -restoredefaultschemes
Let us know what happens. Good luck.
Mike

Satellite L875D-S7332, 17.3,3,

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