SAXException submitting to Web Service, but works fine in "Test" button in dialog

I have an external web service to call from LC, and I know it works with a sample XML file I was given. When I exercise that xml in the Test area of the WebService Settings dialog for the Invoke Web Service activity in my LC process, it works perfectly.
But when I actually invoke the process, I get this error back from the service's server:
  <faultstring>org.xml.sax.SAXException: WSWS3084E: Error: SimpleDeserializer encountered a child element, which is NOT expected, in something it was trying to deserialize.</faultstring>
I put WireShark on the LC dev server I'm using, and was able to observe that when the Test button calls the web service, the Protocol is marked as HTTP/XML. When I run it through my process using the exact same xml as the test is using, it reports just HTTP, not HTTP/XML. That's the only clue I can find as to what's different about the 2 calls, one succeeding, the other failing.
Has anyone seen anything like this and have a solution? I'm unable to invoke this web service. Note that other calls to the same server work fine, with identical settings and similar operations.
Thanks!

I don't advocate or use global variables either. However a functional global (sometimes called an action engine) is not a traditional global variable. It is a subVI with an uninitialized shift register to store the data and an input which indicates what action should be performed. In the simplest case this is just initialize, read and write. However you can perform more complex tests or operations on this data as well. An action engine can be viewed similar to an object. You have a single instance that has data and methods you can perform. However action engines (unless implement using LVOOP) do not support all of the other features of OOP classes and objects.
The fact that your program crashes tells me that in some part of your code your reference is becoming invalid. You could be running into a case where the reference is being automatically closed and released due to the order of execution of your code. It is not an inherent flaw in the language.
In addition, a good application architecture will try to decouple the UI from the processing tasks. Passing references to items on the UI to low level tasks creates an explicit link between the UI and the processing task. It couples them together and makes reuse more difficult. Creating an API (via events, notifiers, queues or an action engine) decouples the processing task from the UI. It makes your application code more flexible and easier to reuse.
Mark Yedinak
"Does anyone know where the love of God goes when the waves turn the minutes to hours?"
Wreck of the Edmund Fitzgerald - Gordon Lightfoot

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