SB Audigy Advanced MB on Dell 5150 - not work

I was getting 'Fatal Error', but after restore I now get 'Volume Control' + 'Creative Meadiasource Detector' stating 'unable to load needed components, please reinstall the application' when press OK I then get 'Application Launcher' stating 'unable to load configuration'. I have tried to uninstall, but some parts of the program are protected. I have tried to install from disc, but this comes up with errors. I have also tried to download from Dell, this did nothing.When try to run Media Player I get 'Creative Mediasource' stating 'unable to load the Theme Engine' and then 'CTCMS.exe - Application error'. Is it not possible to erase all the old installation and reinstall?I have 3yr warranty with Dell, but they say software problems are dealt with on the phone, which you have to pay for.Can anyone help?

Don't think it exists... please correct me if I am wrong! I am highly incensed that my Dell E505 will not play my music free of dropouts. This needs a fix now! Creative appears to have been asleep at the switch.

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