Scan to email using gmail as SMTP

I have an HP Office Jet Pro 8600 N911g printer.  I have this currently setup with the scan to network folder working great.  I would like to set the scan to email.  As the corporate office uses exchange I have to use another service for SMTP.  I setup a Gmail account and puched in the appropriate settings, but the unit fails to connect to gmail.  I've tried multiple ports without success, I've also tried setting up the email server settings, again trying multiple ports without success.  I've tried using every combination using SSL and SMTP authentication, but nothing seems to connect.
Does gmail actually work, I've seen some say yes, others say no.  Is there another service that would work outside my corporate network or do I need to setup an internal email server, just so I can scan to emails?
This question was solved.
View Solution.

Hi,
Try following the exact steps below and check if that may help:
Click the network setting on the printer and locate its IP Address.
Type that IP  from the browser on your PC to access its EWS page.
Click the Scan tab.
Under Scan to E-mail click Outgoing Email Profiles.
Click New.
Type your email address and any selected Display name, then click Next.
Note: be sure to take a note of the specific Display Name.
Fill the mail settings as following:
- smtp.gmail.com
- 465
- Check the box next to SSL
- Check the box next to the SMTP Authentication option
- Type your full gmail address as teh user name and type the gmail password.
Click Next and dontinue following the steps till teh Summary, then click Save and Test.
If the Test fails for any connectivity issue continmue following the steps below:
Click the Network tab.
Under the active connection type section click IPv4 (Wired / Wireless).
Keep the IP Address Configuration as exists, under the DNS Address Configuration check the box next to Manual DNS Server.
Set the Preferred DNS as 8.8.8.8
Set the Alternate DNS as 8.8.4.4
Click the Scan tab and click on Outgoing Email Profiles again.
Click the Test button next to the Display Name configured earlier and check foir any difference.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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