Scanner won't save images after Mac os 10.9 update OfficeJet J5780

Have spent hours on this! Apple update and complete HP drivers offered through Apple do not fix the problem. CAn't find any fix on HP site, all lead back to apple, which appears to actually be the source of the problem. I can no longer save scanned images to my computer. This is crippling my ability to complete many important tasks. The Officejet has been flawless for years, don't want to buy a new one unless there is truly no fix. Thanks for any help offered.

Hello ashley123,
Welcome to the HP Support Forums!
When you try to scan with the Officejet J5780 on Mac 10.9 and try to save to image, what happens? If you have already installed the HP printer driver package from Apple, I have a very limited amount of suggestions.
With the said, these are my suggestion;
Reset the printing system, Mac OS X: How to reset the printing system.
Repair disk permissions (ignore the mention of only working on 10.7)
Add the print once again in the Printer and Scanners area from System Preferences.
If this does not allow the scan to save, you would be best to speak with Apple regarding a possible TWAIN issue.
Regards,
JERENDS
I work on behalf of HP
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View Solution.

Hi,
Please follow the steps below to fully remove any software component and reinstall the software:
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**Please be aware that performing the next steps will remove any installed HP Software.
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