Scanning issue using Canon Imageclass MF4350d

I am trying to scan using the Canon MF4350d. I am using the Canon MF Tool software and it works great, almost. When putting a multi-page document in the sheet feeder, it makes every page a separate PDF, instead of putting them all in one PDF. Canon tells me it works fine in their call center, but that doesn't help me.
Can anyone help me figure out how to scan a 10 page document into a single PDF? Image capture doesn't work well at all.

I'm with you. This line of Imageclass is an amazing device and a tremendous value. There really isn't anything comparable in its price range so to have to fight these details is frustrating.
When I bought my Mac I received the MX310 all in one (inkject) for $30 as a promotion. That works perfectly. So I don't know why they couldn't just bring that scanner technology over to the MF4000 series.
I know the Canon software doesn't support multi-page, but I don't understand why Image Capture works so poorly (i.e., doesn't work) with the document feeder.
Oh, well. I am so thankful to have found the Yep software. It really saved the day. It has an odd interface, but it is actually a pretty neat piece of software. It took me a bit to figure it out, but once I did, it is great. Once in a while I have to power my device off and on to get Yep to recognize the scanner. If you have any challenges figuring out how to make Yep do what you want it to do, feel free to email me at [email protected]
Mike

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When exporting videos from fcpx, videos get filled with interlacing issues. using Canon HF G10, no issues while in FCPX, except when exported.

I don't understand why this is happening? It doesn't happen all the time, only with some videos. Haven't changed my settings or anything. Exporting in H.264.

This is the issue. Obviously this picture makes it look a little more dramatic but that's what it looks like when moving frame by frame. I was told by someone that this is called interlacing, but they may be wrong and I may be in the complete wrong discussion. But if they're correct, then no, I do not want it to be interlaced. These are my exporting properties:

SCANNING ISSUES: Canon LiDE & HP 3020 - HELP!!

AIM: to be able to scan documents on my Mac!!! (the Mac i am using is a PPC G4, using OS X 10.4.11)
I am tried to install a Canon LiDE scanner onto my office Mac, as i have a Canon LiDE scanner working on my home Mac through both Image Capture and Photoshop Elements (originally installed on an iBook, i then used Migration Assistant to transfer all files onto my Intel iMac - and the Canon LiDE still works no problem - i seem to remember when i was trying to set up the scanner about 4 years ago on my iBook that i had to install something extra to the operating system before the Canon LiDE would work, but i can't remember what that was - does anyone know???
As i couldn't get the Canon LiDE scanner to talk to my mac i then decided to give the HP 3020 a whirl, which is a copier, scanner and printer, although we have never used the scanning function - just the copier and printer. I installed the HP printer software from the original printer discs but i was unable to get my mac to see/ detect the HP printer for scanning, again using the Mac software; Image Capture and Photoshop Elements.
It would be really great to get one of these devices working!!! in the end i scanned the document on my home Mac, but i would like to get the scanning function working the same on my office Mac!? it is frustrating that something so simple has turned out to be such an annoyance! - please help!.
Oh - The HP printer and the Canon LiDE are both connected via USB.

Thanks for replying...
i have tried both these the CD and the website downloads, but can't get it to work. i was posting here wondering
A) if anyone used the same line of scanners (either HP or Canon LiDE)???
B) if anyone has a clue what the 'extra' install was i did on my iBook from my Original install DVDs, so that i could try installing it on my office machine so hopefully it will work.

How to set up Yosemite 10.10.1 to print and scan using CANON PIXMA MP780 (on MacBook Pro). Thanks. Bozdogan

How to set up Yosemite 10.10.1 to print and scan using CANON PIXMA MP780 on MacBook Pro (Pre-Yosemite operating system OS X10.6.8)?
Yosemite 10.10.1 doesn't seem to support MP780. Also, CANON doesn't have a driver for Yosemite 10.10.1 for its MP 780 series.
Thanks. Bozdogan (at [email protected])

I believe you should be able to print wirelessly using your MBP and printer. However, you will want to visit the Canon home site and download the current drivers and firmware for your printer. Once you've done this, I hope you'll post back with your results.
http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_serie s/pixma_mp780#DriversAndSoftware
http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_serie s/pixma_mp780?pageKeyCode=prdAdvDetail&docId=0901e0248039b1dc
You're going to need both drivers and firmware.

Can't use Canon iR C4580i to print after upgrading to Mavericks

Can anyone help to solve the problem?
I have tried to download the driver version 10.2.0 but still cannot use canon iR C4580i to print.
Thanks

Hey WKWF,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides relevant troubleshooting information for your issue:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
5. Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
1. Reset the printing system, then add the printer again.
2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
3. Contact the printer vendor or visit their website for further assistance.
Thanks,
Matt M.

How does one install Canon Imageclass mf 4800 scanner driver to imac?

I just purchased a Canon Imageclass 4890 wireless printer for my office. I successfully connected to my wireless network, and I can print from my imac rather new, purchased last year. But for the life of me I can not install the scanner driver, or it just won't take. I spoke with Apple support, but they really could not help me as the problem, apparently, is with the Canon software.
I also run Windows on my mac, and can both print and scan using this OS, although I can not print checks or reports, either in Windows or Mountain Lion.
I replaced my Canon 4680 (which worked fine in all aspects) with this printer because I wanted to free up some desk space and get rid of the USB cable, but this new printer has proved quite a problem so far.

I had the same problem so I called Canon support and they gave me the following instructions:
1. Open the MF Toolbox
2. They will give you the message that "Scanner is unavailable
3. Click the "Scan" button on the device and select "Remote Scan"
4. Click on the "MF ToolBox" next to the Apple on the top left corner of your screen and select "Network Scanner Setting" from the drop down menu
5. Click on the + Button to add a scanner
6. A screen should pop up with your network scanner on it. Select the correct scanner you want to add and close the window.
7. Then click on the "Scanner" tab in the MF Toolbox Mode and you should see your device have been added and start scanning.
These steps worked for me. Hope it helps! Cheers!

Canon ImageClass c2100 Color Laser Printer and OS 10.6

Hi-
I have a Canon ImageClass c2100 Color Laser printer which, as I understand it, shares drivers and some parts with the HP Color LaserJet 8500. I have owned the printer for many years but it hasn't been used since we updated our systems to 10.6. We are on a wired Ethernet network with passive hubs and an Asante Firewall.
After firing up the ImageClass c2100 we do not seem to be able to print. I get the message "cannot connect to printer" or the print process just hangs up. I am looking for some step by step instructions for both the settings on the Canon printer and for the Mac print preferences. For example:
When adding printer:
LPD or IPP? My HP 4050TN works with this at LPD so thats what I have been doing on the Canon
What IP address do I put in there? I see the IP on the printer is set to 192.168.123.169 so I have been using that.
For the driver software I select HP Color LaserJet 8500 as I believe that this worked before.
On the Canon ImageClass c2100 I have the settings as:
TCP/IP - Ethernet - Set to YES
Enable Auto IP - Set to NO
Ethernet IP - 192.168.123.169
Subnet Mask - 255.255.255.0
Gateway - 192.168.123.254
Appletalk - Set to YES
If any of you out there are Mac and Canon experts I'd love a hand getting this combo running. Seems a shame to retire this old workhorse when she has lots of pages left in her.
Cheers.

Did you confirm that the Mac and the C2100 can 'see' each other? On the Mac, you can open Network Utility and select the Ping tab. Here you can type the IP address of the C2100, set the number of Pings to 4 and then press the Ping button. If there is working path between the two devices then you should get 4 responses from the C2100 for each ping. If the results show something else then post those responses back here.
The other thing you can do is open Safari and type the IP address of the Mac as the URL. If there is a path between the two devices then this will connect to the internal web page of the C2100. If it doesn't show the internal web page then this also confirms that you have the Mac and the C2100 configured for different networks and this will cause the pausing issue.
If you do get a ping response, or can connect to the internal web page, then the pausing can be a result of the protocol you selected not being available on the C2100. As I mentioned before, for an LPD connection a queue name of print must be entered. But if the LPD/LPR setting is not enabled on the C2100 then this will cause the queue to pause. So you could try creating another queue to the C2100, but this time selecting HP Jetdirect-Socket for the protocol. While LPD can be disabled by default, RAW Port 9100 (which is known as HP Jetdirect-Socket on the Mac) is often on as this is the default protocol used by Windows - and it is important we don't upset Windows users ;-) With Jetdirect you will notice that no queue name is required, so all you need to enter is the IP address and then select Generic Postscript in the Print Using menu.
See how that goes for you....

TS3147 After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple,"

After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple," This problem happened right after I installed Mountain Lion. I then downloaded Canon's upgraded software and drivers for the MX 870 and the problem was resolved. Now one month later, the problem has returned.

rjliii wrote:
Solved problem with original Canon software. When I downloaded Canon software upgraded for OS X 10.8, I got all by Navigator Ex. Noticed that on Canon's site, the upgraded version is 3.1; my app was 2.1. Upgraded to 3.1 for Nav. Ex, and it works.
You should still use Image Capture IMHO. If it was my gear, that's what I would do. No need to worry about software upgrades.

I would appreciate it if someone could advise me as to the optimum resolution, dimensions and dpi for actual photographic slides that I am scanning for use in a Keynote Presentation, that will be projected in a large auditorium. I realize that most proje

I would appreciate it if someone could advise me as to the optimum resolution, dimensions and dpi for actual photographic slides that I am scanning for use in a Keynote Presentation, that will be projected in a large auditorium. I realize that most projectors in auditoriums that I will be using have 1024 x 1200 pixels, and possibly 1600 x 1200. There is no reference to this issue in the Keynote Tutorial supplied by Apple, and I have never found a definitive answer to this issue online (although there may be one).
Here’s my question: When scanning my photographic slides, what setting, from 72 dpi to 300 dpi, would result in the best image quality and use up the most efficient amount of space?
Here’s what two different photo slide scanning service suppliers have told me:
Supplier No. 1 tells me that they can scan slides to a size of 1544 x 1024 pixels, at 72 dpi, which will be 763 KB, and they refer to this as low resolution (a JPEG). However, I noticed when I looked at these scanned slides, the size of the slides varied, with a maximum of 1.8 MB. This supplier says that the dpi doesn’t matter when it comes to the quality of the final digital image, that it is the dimensions that matter. They say that if they scanned a slide to a higher resolution (2048 x 3072), they would still scan it at 72 dpi.
Supplier No. 2: They tell me that in order to have a high quality image made from a photographic slide (starting with a 35 mm slide, in all cases), I need to have a “1280 pixel dimension slide, a JPEG, at 300 dpi, that is 8 MB per image.” However, this supplier also offers, on its list of services, a “Standard Resolution JPEG (4MB file/image – 3088 x 2048), as well as a “High Resolution JPEG (8 MB file/image – 3088x2048).
I will be presenting my Keynotes with my MacBook Pro, and will not have a chance to try out the presentations in advance, since the lecture location is far from my home, so that is not an option.
I do not want to use up more memory than necessary on my laptop. I also want to have the best quality image.
One more question: When scanning images myself, on my own scanner, for my Keynote presentations, would I be better off scanning them as JPEGs or TIFFs? I have been told that a TIFF is better because it is less compressed.
Any enlightenment on this subject would be appreciated.
Thank you.

When it comes to Keynote, I try and start with a presentation that's 1680 x 1050 preset or something in that range. Most projectors that you'll get at a conference won't project much higher than that and if they run at a lower resolution, it's better to have the device downsize your Keynote. Anything is better than having the projector try and upsize your presentation... you work hard to make it look good, and it's mangled by some tired Epson projector.
As far as slides go, scan them in at 150 dpi or better, and make them at least the dimensions of your presentation. Keynote is really only wanting 72dpi, but I do them at 150, just in case I need to print out the presentation as a handout later, and having the pix at 150 dpi gives me a little help with their quality on a printer.
You'd probably have to drop in the 150 versions again if you output the Keynote to .pdf or Word or something, but at least you have the option.
And Gary's right (above) go ahead and scan them as TIFFs. Sooner or later you'll want to do something else with these slides (like make something for an iPad or the like) and having them as TIFFs keeps your presentation looking good.
Finally, and this is a big one, get to the location for your presentation ahead of time if you can, and plug the laptop in and see what you get. There's always connection problems. Don't let the AV bonehead tell you everything will work just fine ('... I don't have any adapters for a Mac...') . See it for yourself... you're the one that's standing up there. Unless it's your boss, then you better be really sure it works.

Is it possible to scan from a Canon Pixma MX432 to my iPad?

Is it possible to scan from a Canon Pixma MX432 to my iPad? I want to be able to scan on the Canon with a .pdf of the scanned document appearing on my iPad (wifi version( I AM ABLE to print from my iPad to the Canon using AirPrint.
I have been unable to find the applicable information on the Canon website, user's manualm etc. Would someone on the Apple support group be able to kindly help me. Thank you, Dale

Cannon has an App which supports scanning into an iPad from various Pixma printers.
See here to see details: https://itunes.apple.com/us/app/canon-easy-photoprint/id331269951?mt=8

Paper Jam and Scanning issues for the HP Officejet 6600

Had to warranty my printer for same issue and refurbished one is worse.

Hi @Uguessedit,
Welcome to the HP Forums!
I am sorry to hear that your HP Officejet 6600 refurbished printer is worse than your previous printer, but I am happy to help!
For further assistance, I will need some additional information:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies. Copying a Multipage Original in Order (Collating).
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
What type of scanning issues are you having? Are you getting any errors?
In the meantime, please see this guide, A 'Paper Jam' Error Displays on the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Pri....
Thank you for posting, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Officejet Pro 8600 Plus won't print or scan wirelessly using Mac OS 10.

Mac OS 10.9
Wireless
My printer was working fine until today. Then when I used the control panel to scan a page I went through the steps and got to scanning and got the message I needed to enable "Scan to Computer" in the HP Utility. I went there and it was unchecked. Seems I had this problem every time I did a new scan job in the past. It wouldn't retain than check. So I checked it and after awhile I got the message "Communication Error" and to check my connections and if that didn't work restart my computer and printer. I did that and also restarted the router but it didn't help.
Then I tried printing from Word, which has always worked but it didn't this time. The printer icon on the right of the dock came up, bounced a few times then disappeared with nothing happening on the printer.
So I deleted and reinstalled the printer. No help. I downloaded and installed HP software and firmware updates. No help. I went through wireless setup. No help
BTW, all along I got good "Wireless Network Test" results. I says it's connected but nothing happens when I try any functions of the printer.
If I can find a USB cable I will try to see if wired works.
Any suggestions would be appreciated.

Hey @neoflyer,
I would like to assist you today with resolving the wireless printing and scanning issues you're experiencing on your HP Officejet Pro 8600 Plus e-All-in-One Printer on your Mac OS X 10.9 Operating System. You mentioned that you have powercycled the devices, reran the wireless setup, and uninstalled and reinstalled the software and drivers to no avail. I'm going to suggest a few additional troubleshooting steps to verify if this is a computer issue or a network issue.
Step 1: Gather the IP and Open the EWS:
1. On the screen of your printer select the wireless button:
2. Under the Wireless information you should see your IP address
3. Open up your internet browser on your Mac computer and in the website address bar just type in your IP address. Please do not include www.
4. After you enter your IP address in the website bar go to that website
5. If the website for your printer opens than that proves with 100% certainty that your printer and computer are 'talking' to each other on your wireless network. If the website fails to open than you have a network communication issue with your router.
If the website fails to open please powercycle your network again:
How to Properly Powercycle a Network:
First, unplug the power cable to your Router
Once your Router is unplugged, turn off your printer
Next, shut down your computer
After 30 seconds to 1 minutes, plug your Router back in
Next, turn on your printer
Turn on the computer
After a few moments check on your computer and ensure that the internet is working. Once it is, hit the wireless button again on the printer to see if your printer got a new IP address. Using the IP address enter it in the address bar of your internet browser and now see if the website for the printer opens.
If the website for the printer opens successfully please follow the steps below:
Step 1: Uninstall Drivers and Software:
From the computer desktop, double-click the Macintosh HD, and then click Applications.
Click the Hewlett-Packard folder.
Double-click the HP Uninstaller, and then click Continue.
Select the product to uninstall, and then click Uninstall.
When prompted, type the Administrator name and Password, and then click OK.
From the Macintosh HD menu, click Users.
Click the correct user name.
Click Library.
Click Preferences.
Click and hold the cursor on the first file that starts with "HP," and then drag the file to the Trash icon on the taskbar. Complete this step for each file that starts with "HP."
Close out of Preferences.
Click the Trash icon on the taskbar, click the Empty button, and then click OK to empty the trash.
Step 2: Verify and Repair your Disk Permissions on the Mac:
Open Macintosh HD and go to Applications
Go to the Utilities Folder
Open the Disk Utility
Select the Hard Drive volume you are using (usually on the left)
Select Verify Disk Permissions
Once that process is done, select Repair Disk Permissions
Step 3: Check for Apple Updates:
Go to Apple
Select System Preferences
Select Software Update
Click Update Now
Install your available updates
Restart your computer
Step 4: Reinstall your Software and Drivers:
1. Please click the following link to download the appropriate Mac OS X 10.9 drivers for your printer: Mac: HP Officejet Pro 8600 series Full Feature Software and Drivers
2. Once downloaded, run through the step by step screens to reinstall your network printer
3. Once the printer is reinstalled, attempt a print and a scan!
Please let me know if these steps resolved your issue. Thanks for reaching out to the HP Support Forums. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Acrobat 7 Pro Windows Scanning Issues for Non-Admins

Hello,
We have several users that are having scanning issues. WE recently removed administrator rights from our end users and now for some reason Acrobat 7 Professional doesn't show any scanners in the list when they try to create a PDF from the scanner. Windows shows the scanner in the scanners and cameras section of the control panel. Any help would be appreciated.
-Jared

I was able to install it on Win 7, even the 64-bit version. But neither AcroTray or the Adobe PDF print driver for AA 7 works on Win 7. That means you have to use workarounds to get things done if you succeed in installing. it is time for you to probably buy a new copy.

HT4507 How do I connect my Canon ImageClass 4000 BW printer on Lion?

Hello every one,
I have a Canon ImageClass 4000 printer which was working fine with my OS 10.6, but since I installed Lion, I can not print. I would really appreciate if you could help me with this. Thanking you in advance.

Sorry for my confusing reply. I had never heard of the imageCLASS 4000 so that's why I thought it was an MF4000 series. Seems like it was only sold in the USA and quite a number of years ago.
So I checked the Canon USA web site and saw the hqx package you refer to containing the old Adobe PS driver for OS8. I also saw an old version of a PCL and PS driver for Windows.
So working on the assumption that the device does support Postscript you should be able to create a printer queue using the Generic PS driver included with Lion. If this doesn't print or simply prints rubbish then change the printer queue via Options & Supplies > Driver to use the Generic PCL Laser driver.

Firefox crashes when attempting to print to a Canon ImageClass D680 all-in-one unit.

I can print just fine to the Canon ImageClass D680 all-in-one unit from an Internet Explorer browser. Firefox crashes every time. The printer is connected to a Dell Optiplex 755 SFF via USB A-B std printer cable, on a WXP O.S. Using the latest release of Firefox, downloaded on 6/23, but hasn't worked in 3 or 4 months. There were NO add-ons when tested on 6/23.
== This happened ==
Every time Firefox opened
== 3 or 4 months ago ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2)

Guigs2, thanks for the response. Yes, I can save the content of the webpage, then copy to another program for printing, but the drill within FF was much easier & direct (of course). Do you expect a fix for the identified bug, or is this the end of the road? If/when there should ever be a fix, how will I know of it? Thanks again.

Scanning issue using Canon Imageclass MF4350d

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