Schedule report to Inbox. No destinations available.

A user is trying to schedule a report to go to another user's Business Objects inbox. When they go to Destinations the list of available users is blank. When I try this as an Administrator there is a full listing of Users. Is there a way to get this list of users to show up for him?

I was hoping the user could schedule a report to be delivered to another user's inbox and not have direct access to it. I'm guessing now that it won't be possible. This all needs to be automated so manually forwarding won't work. I might have to schedule these using my Admin ID.
Any other suggestions would be appreciated. We have about 40 reports that need to run daily and be delivered to several different users.

Similar Messages

Scheduling Reports To Inbox

Hi All,
I am facing problems while scheduling reports to inbox. As per one of the step given in sdk, I require to downcast the infoObject instance to report instance using:
InfoObject infoObject = infoObjects[1]
Report report = (Report) infoObject.
I am getting an error in the second line saying:
"Cannot convert type 'CrystalDecisions.Enterprise.InfoObject' to 'Report'. "
Request you to help me with the same and provide me the necessary pointers.
Regards
Rajat

Hi Rajat,
Do you have CrystalDecisions.Enteprise.Desktop.Report added as a reference?
That should work, but you can also try
Report boReport = new Report(infoObject.GetPluginInterface("Report"));
Jason

Strange error while scheduling but can see the scheduled report

Hi,
When I schedule a Deski Report from my Favorite folder to my repository folder the instance fails and has this error message
destination DLL disabled. []: [CrystalEnterprise.Smtp] .
But when I see inbox I can see the report scheduled in required format.
For information - I m using XIR3.1 SP2 and using a server group for scheduling this.
Please help me identifying why the schedule fails.

Hi,
     Please note, the error occurred when system tryng to push your completed scheduled report into a particular destination. In you case, the Repository Folder Path.
     Regardless, the solution provided by the previous post contained the same solutions you need to apply.
     In summary, you need to make sure you have permission to that particular path where the report will eventually reside.
Regards,
Ken

Need a way to Hide the Destinations (FTP, Email...) when scheduling reports

We do not have destinations set up for FTP, email and unmanaged disk in our environment due to our stringent security requirements. Even after being told these are not available, our users continue to try to schedule the report to go to these destinations and they are causing the reports to fail and utilize database resources for a report that will not complete successfully.
Does anyone know if there is a way to hide the destinations from users when they schedule reports? I know this was an option a couple of versions back but I cannot find it in BOE XI3.1 SP3. The only option we want our users to see is Inbox and their personal folders.
Our environment is:
Windows Server 2003 SP2
Tomcat 5.5.30
Java 1.6
BOE XI 3.1 SP3 FP3.2
Thanks.
Rich

Hi,
We can control distinations by configuring them on Respective Servers, which should be protected from business users.
Assuming that you wish to configure only email as destination for Crystal Reports, then
Step 1 : Access properties of Server-> CrystalReportsJobServer
Step 2 : Choose only valid Desitnations that you wish to provide, In our case it is only eMail
Always go for cloning existing server if you are customization. Which is good practice than directly working on default server.
HTH
B Ravi Shankar

Scheduling Report through InfoView - Destination Email

My question pertains to InfoView in Crystal Report Server 2008. I am trying to set up a scheduled report to run once, and be emailed as a pdf to my own email address. I am using the administrator account and can successfully do this through the CMC, but when I try to schedule the report through InfoView, the destination always reverts back to the Inbox destination rather than the email destination. The job has a successful status, but the destination is always the Inbox.
I am fairly confident my job servers are set up with the proper SMTP information since I am successful when trying this through the CMC and I am setting everything the same through InfoView.
Any ideas?

Hello,
This is Crystal Report Server 2008 and I guess Business Objects Enterprise 3.0.
When scheduling a report through InfoView I do the following:
Recurrence - Now
Format - I choose PDF, although it doesn't really matter for the problem I am having.
Destination - I choose email from the dropdown, there is no checkbox to ignore the defaults. I have to input my own information. I populate the From, To, and Subject boxes. I also choose to have an attachment sent.
I click the Schedule button and I am taken to the History window. The job has a status of Running. I choose refresh and the job completes with a status of Success. However, when I click the status and the Instance Details are shown, the external destination line reads as Inbox and no email is delivered. The report is delivered to the InfoView user's inbox, but not in an email as I selected.
This process works when performed through the CMC, but not through InfoView.
Edited by: vtrujillo on Oct 8, 2009 5:13 PM

Schedule XI3.0 Webi report to Inbox

Hi there,
my customer schedules a simple Webi report to Inbox and it fails with the error;
"login error. [Internal error: Unable to initialize the session manager.]: [CrystalEnterprise.Managed]
Are there any rights that need to be added to the Adaptive Job Server to "enable" this functionality?
I checked the user account boadmin (Business Objects Administrator) is used to start the BO software and owns the processesu2026
Directory permissions for /export/home/boadmin/bobje/data/procSched/cgsmprpt01.AdaptiveJobServer read, write and execute for boadmin
All other schedules work fine.
Installation is Solaris10, XI3.0 unpatched.
TRACE log reads;
(false : Failed to initialize the session manager object successfully m_sessionManager).
[Wed Oct 7 09:56:25 2009]     1353     14274     assert failure: (../ocaframework/ServiceMgrFactory.cpp:94). ((s_svcMgr != NULL) : s_svcMgr shouldn't be null when release).
[Wed Oct 7 09:56:25 2009]     1353     14274     assert failure: (encomsessionmgr.cpp:497). (false : Failed to initialize the session manager object successfully m_sessionManager).
Any ideas?
Thanks,
John

Hi Prashant,
The users have the "Schedule to Destination" rights and the Destination plugin is configured\enabled on the Adaptive Job Server.
The problem seems to be with the Adaptive Job Server, logging in and\or launching the Session Manager, but only when the Destination is Inbox.
I know that the Adaptive Job Server can request the report from the Input File Repository Server then connect to the database to retrieve datau2026finally copy the report to Output FRSu2026however whichever service\subcomponent is responsible for then copying it to the users Inbox canu2019t do sou2026 I assume the users Inbox is actually a meta data configuration which is held in the CMS configured databaseu2026 so it must be inserting\updating a record somewhere which it canu2019t do for some reason.
Do you have any ideas on gathering further information on the Session Manager?
Thanks,
John

Crystal Reports Job Server - Default destinations not available

Greetings,
Currently I'm installing Crystal Reports XI onto a new server.
When scheduling reports they are stuck in a 'pending' status which records the following error in the windows event log:
Transport System exception for backend plugin DLL type newIJob():: Couldn't get IJob interface: CORBA exception! Object type is: CrystalEnterprise.Report and detail: IDL:omg.org/CORBA/UserException:1.0
. Details: %2.
After further investigation I discovered the Crystal reports job server has no defaul destinations, however the servers Destination Job Server and Program Job Server do have the default instances.
Firstly I assume the error reported in the event log is due to there are no destinations, as the scheduler won't know where to send out to.
Can anyone help in advising how to ensure the reports server had some default destinations?
I have restarted the server and rebooted the Crystal reports server too.
Thanks
Rob

Hi RobWhalley,
Could you provide me which version of Crystal Reports Server XI you use?
you could find useful below articles.
[1202926 - Scheduled reports in Crystal Reports Server XI Release 2 stays in 'Pending' state |http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233303332333933323336%7D.do]
[1477380 - Crystal Reports in Pending status|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333433373337333333383330%7D.do]
And please check job server is enabled and under the CMC > Server > Crystal Job Server > RightClick on the server > Destination to File System.
And you can increase the maximun concurrent job value through CMC>Servers>CrystalReportJobServer>Properties.
Regards
Rameez Shaikh

How to modify 'Specified File Name' of a scheduled report

I run a daily scheduled report every morning and send it out as an emailed attachment. My problem is, I want the file name of the pdf attachment to include the previous day's date. How can I modify the 'Specified File Name' setting in the destination tab to reflect the previous day's date. I do not want to use %SI_STARTTIME% because that only shows the date&time that the report was actually run....I need the previous date. So far I am unsuccessful.
Thanks

Hi,
i think this is only possible via the SDK. I would recommend creating a Support Message with SAP to solve this issue.
Maybe there is already Samplecode available from the Support.
Regards
-Seb.

How can I send scheduled reports to group of users?

Hi,
I want to schedule some reports and send the results to a group of users, which use InfoView. I know that there is an option in the scheduler to send scheduler results to the business objects inbox. By deselecting "standard settings" I can send them to the inboxes of all members of the group.
The problem is, that I have lots of user groups and lost of reports to schedule. Therefore I want to use the web service consumer SDK to configure the scheduler. The SDK allows to configure the business objects inbox as destination, however it seems to lack the functionality to use any other inbox than the one of the logged in user.
So my questions are:
- Have I overseen a way to send scheduled reports to multiple inboxes using the web service consumer SDK?
- As an alternative, is it possible to configure an inbox so it is shown as additional inbox in the InfoView of a user group? Something like a "shared group inbox"?
- As an alternative, is it possible to have a shared group folder and send the scheduled report there?
Thanks for any help
Joern

Hi Jorn,
I don't know SDK so can't answer that part.
Regarding the other questions:
- As an alternative, is it possible to configure an inbox so it is shown as additional inbox in the InfoView of a user group? Something like a "shared group inbox"?
The answer is no. The Inboxes are associated to one account and you need to be logged in with that account to access it.
- As an alternative, is it possible to have a shared group folder and send the scheduled report there?
Outside of BO yes. You can schedule reports to a shared folder on your network. But not in BO. You can only create an instance where the original report is saved.
Another thing that might help you, would be to have a look at publications. You can schedule several reports at the same time and send them to different groups. It will save a lot of time compared to doing it for each report.
Regards,
Philippe

Email background schedule report to gmail or yahoo mail

Dear Expert,
My self Nayan Lad having 1 year exp in SAP ABAP.
Now my request is How can I send mail the background schedule report to some person's personal mail id through SAP.
Please guide me so I can explore my knowledge.
Thanks & regards,
Nayan Lad
Moderator Message: Please search for available information.
Edited by: kishan P on Nov 11, 2010 11:03 AM

hai ,
please go through this example bcs_example8.
thankyou,
anji.

Scheduled report issue

Hi,
I scheduled a work book with multiple worksheets in discoverer 4.1.47. After scheduling when am I opening, I found there is a sheet with no data. I checked the query from SQL inspector and its not showing the original query and its showing the below query . I normally opened the worksheet from discoverer desktop and its showing the query correctly, where as in scheduled report SQL inspector is showing the below..
Remaing all sheets are scheduled correctly.
Please let me know, why
SELECT BRVC2 as E_300, BRVC1 as E_308, BRVC3 as E214082, BRN1 as E214083, BRN2 as E214094, BRN3 as E214095, BRVC4 as E214097, BRVC5 as E214098, BRN4 as E214099, BRVC6 as E214100, BRVC7 as E214101, BRVC8 as E214103, BRVC9 as E214106, BRVC10 as E214107, BRVC11 as E214109, BRN5 as E214110, BRVC12 as E214111, BRN6 as E214112, BRN7 as E214114, BRVC13 as E214115, BRVC14 as E214116, BRD1 as E214127, BRVC15 as E214130, BRVC16 as E214131, BRVC17 as E214144, BRVC18 as E214146, BRVC19 as E215360 FROM APPS.EUL4_B100714054016Q2R1;
BR
Uma

Hi Uma
In standard Discoverer, when you create and run a worksheet the results are created dynamically. This means that the data is only available within the session that is running the worksheet. More importantly, the data is NOT available to any other worksheet whether within that session or not. However, if you use a scheduled workbook then the results from the worksheet are held in a temporary table until you remove the results or you delete the scheduled workbook.
Tables look like this: EUL5_B060914015847Q1R1
Views look like this: EUL5_B060914015847Q1V1
Note: these temporary tables are stored within the schema of the user who owns the workbook - not within the standard EUL schema. The format of the table is as follows:
EUL5_B060914015847Q1R1 which can be broken into six separate pieces.
These pieces are as follows:
EUL5_ B YYMMDD HHMISS Q9 R9, where
EUL5_ is a fixed name
B means Batch and is a constant
YYMMDD is the date that the worksheet was run,
HHMISS is the time when the worksheet was run, the time is in the 24 hour clock format,
Q9 means this is the letter Q followed by a number - E.g. Q1, which signifies the query number. I believe Oracle have some plans to allow multiple queries but for now this is always Q1,
R9 means this is the letter R followed by a number - E.g. R1, R2 and so on. This is the run number.
Using the above logic therefore, here is your example: APPS.EUL4_B100714054016Q2R1
This means this is result set number 1 for query 2, run at 5:50:16 AM on 14th July 2010.
So if you can figure out which worksheet was scheduled and when it was run you can build a view that sits on top of the latest table to give you the latest results. Something else which adds interest here is that the column names within the table do not match the column names as in your original query. The scheduled results column names use generic names such as BRVC1, BRVC2, BRD1, BRD2, BRN1 and BRN2.
These are codes and can be interpreted as follows:
BRCV1 and BRCV2 mean Batch Result Varchar (aka string) 1 and 2,
BRD1 and BED2 mean Batch Result Date 1 and 2,
BRN1 and BEN2 mean Batch Result Number 1 and 2
In SQL, try this: SELECT * FROM APPS.EUL4_B100714054016Q2R1 - do you see anything? If yes, there is data in the result set. If no, this means Discoverer found no data when it ran the scheduled workbook.
If you have no data in the results you have to determine why. Perhaps you are pulling from a secure view using a specific responsibility that was needed get at the data? A responsibility that would be needed during the scheduled run.
Hopefully this helps
Best wishes
Michael

Scheduled report in BO 5.1

Hello Gurus, I am new to Business Objects, just started using it last monthI have a particular requirement: i need to run a scheduled report query in business objects, then the output is to be written to a flat file. What do i need to do this? Do i need a Job Server?or can i create a tool that i can run on my local PC that will connect to BO in the background to perform the report query? the Output of the report will be a flat file Does BO allow background connections? planning to use SAP XI as the tool that will have a scheduled job to connect to BO and generate query then have the send back the result to XI as a flat file. can anyone help or give me advice if such scenario is possible with Business Objecs 

Hi there.Forgive me if my knowledge of the classic Business Objects products is a little weak. You listed that you are using BO 5.x. You also mentioned something about a Job Server which is only available in Business Objects XI. So I will try to answer both scenarios. If you are using BO 5.x then you will probably be using Full Client Documents. If you want to use an external scheduler then you can use the BO SDK to open the doc, refresh and then save the data to text. If you want to use Business Objects scheduling then you would want to use the Broad Cast Agent (BCA) to schedule your report. We only have a COM SDK available for version 5.x If you are using BusinessObects XI you would take advantage of the Job Server. You can use the BusinessObjects XI SDK to retrieve the report, and schedule to export to text. You can find samples of how to do this in the BOXI Code forum. We have a Java/.NET/ and COM SDK to be able to do this. You can find the documentation at http://devlibrary.businessobjects.com/ Rob Horne <a href="/blog/10">Rob's blog - http://diamond.businessobjects.com/blog/10</a>

Scheduled report is failing to be triggered via email in SCOM 2007 R2.

Hi All,
I have this strange issue. I have created a scheduled report from the SCOM reporting. It is a default report which comes in SCOM, It is the Most common alerts available in the Microsoft generic report library.
I also have the SMTP server configured in the Reporting services configuration manager as in the below screenshot.
The email relay server mentioned in that its self is used for our SCOM Alert email subscription as well and it works fine.
When i schedule the report and when it tries to send the report it gives the below error, Saying that "at least Senders / From field is missing or empty"
As you see i have mentioned a from / senders email address, But i still get that error.
I checked the RMS event logs but there are no related events for this issue.
Does any one have an idea on this ?
Gautam.75801

Make sure that the following
1.Verify that the Report Server Windows service has Send As permissions on the SMTP server.
2.In Sender Address of Reporting Services Configuration tool, enter the name an account that has permission to send e-mail from the SMTP server.
3. Moreover, check the event log of SQL reporting server
Roger

Scheduled Report Failing - Don't Know Why

I'm trying to re-create a scheduled report on CMC that had gotten deleted. It ran before (sometimes multiple times...) but at least it ran. I'm duplicating all the settings for this report based on how they were before, but every time I try to get the report to run, it fails.
I don't know enough about this to be able to embed any kind of error messages in the e-mail notifications we get. All I know is that no matter what I change/tweak/adjust, we get an email saying "This report has failed to run."
What kinds of things should I be looking at to troubleshoot? I know the report itself is fine, as users can view it normally (as in, through other viewers). There's definitely something specific to the scheduling process that is not correct, but I don't know what to look at.
Here is how the scheduling is currently configured:
Schedule > Main Tab
-Run Weekly, Tues - Sat
-Start Date: 10/01/08, 8:30 AM (I originally set this up yesterday, so today at 8:30 should have been the first time it ran, but instead it failed)
-End Date: 10/01/18, 12:00 AM
-Number of retries allowed: 0
-Retry interval in seconds: 1800
Schedule > Notification
-Email notification based on: a job has failed to run
-Message: Report failed to run. Scheduled Report: %SI_NAME% - %SI_STARTTIME% What other codes can we put in this message, BTW? I've been trying to look for something to return error codes, but %SI_OUTCOME%, %SI_STATUSINFO%, and %SI_ALERT_MESSAGE% don't display anything, they just print on the email
Schedule > Destination
-Destination: Email (SMTP)
-Clean up instance after scheduling is checked
-We have "Set the values to be used at schedule time here:" populated with our list of email addresses for recipients
-Attach object instance to email message is checked
-Specified file name: %SI_NAME%%SI_STARTTIME%.%EXT%
-Add extension is checked
Schedule > Format
-Format: Microsoft Excel (Still fails if we choose Excel Data Only or Adobe Acrobat)
-Use options saved with report is checked (Still fails if we deselect this)
Schedule > Schedule For
-Schedule only for myself.
Could really use some help here, as I don't know what in the world could be causing this to fail. Thanks in advance.

First thing is to forget all the complex configs and just try to schedule the report to run once now, no alerts, no notifications, no nothing.
Does that work?
Then you can build up the schedule, to see where the problem is coming from.
Sincerely,
Ted Ueda

Schedule report problem

hi all,
I have created the schedule report for every 10 min .
1st time file generated good and 2nd time its asking the "already same file exist shall i replace the old file" for this what i will do any one help me.
thanks .

Bart,
Did you ever get this working? I am having the exact same error. I am able to explore/Map/Browse to a WebDAV location (Sharepoint) using the UNC path and it might prompt for the UN and PW the first time and would just let me access the location fine from the XIR2 server. It would also let me create a file in the UNC location.
Just like you mentioned, providing an incorrect password would clearly say "login error. CrystalEnterprise.DiskUnmanaged: Logon failure: unknown user name or bad password. " Where as providing a correct password would say "destination file error. CrystalEnterprise.DiskUnmanaged: Access is denied. ". I am going nuts over this and would really appreciate if you can share your findings... There does not seem to be any solutions out there in the internet also. Appreciate your help.

Schedule report to Inbox. No destinations available.

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