Screen cannot lock or go black when answering call

This make me always touch the button of the screen when answering calls...is it the sensor problem?

I have the same problem could some one tell us what we. Should do ?

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IPhone4 iOS 7.1 doesn't go black when taking calls

Hi,
Ever since I upgraded my iPhone 4 to iOS 7.1 I'm facing problems that it doesn't go black or sleep mode when taking calls making me hitting buttons during a call. Could this be an issue of iOS upgrade or something wrong with proximity sensor?
If it's the proximity sensor, is there a way I could try and see if it's working (something like covering the front? which I tried and didn't work either).

iPhone: Hardware Troubleshooting - http://support.apple.com/kb/ts2802
Screen won't lock or go black when answering calls
Verify mute or speaker have not been activated, just prior to placing your ear over the receiver.
While on a call hold your hand over the top third of the display, and verify that the screen is locked or goes to sleep.
Try turning iPhone off and then on again.
My issue is still not resolved. What do I do next?
Contact Apple Support or http://support.apple.com/kb/he57

My ipod is smashed and i need to get a new screen, my ipod is currently black, when i get my screen fixed would i be able to change it into a white one?

My ipod is smashed and i need to get a new screen, my ipod is currently black, when i get my screen fixed would i be able to change it into a white one? and if so how much would it cost?

First: Apple does not replace screens or repair mobile devices in any way. They will replace the device.
Second: No. You will get the same model you had before.

CC aplications go to white screen and lock up the computer when switching between apps

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I am unable to get into the chat. I tried explorer and chrome and neither will allow us to access the chat. It continues to go around and around.
De: John T Smith
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Asunto: CC aplications go to white screen and lock up the computer when switching between apps
CC aplications go to white screen and lock up the computer when switching between apps
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N8 Display turns totally black when incoming call ...

My N8's display always turns totally black when there is an incoming call, or even when the
alarm rings. Before can see the caller's name and answer the call, I have to disable the screen's "keylock".
I tried to find a point in the phone settings wher I can avoid this, but didn't find any. Is anybody out there to give me a hint ?
Thanx in advance

When I am inside, the screen acts normally: it goes black when held close to face. It returns to normal as soon as taken from my face. However, the screen also goes black if I am outside in daytime when I have an incoming call, and when I make calls also, as soon as I press the green call button. It "thinks" it is near my face. If I slide the button on the right side of the phone down twice, the screen lights back up normally but the touch screen will not function. At that point I cannot answer the phone, or if I'm already making a call I cannot hang up nor press the speaker phone button.
There is nothing over the face of the phone. I removed the protective plastic cover but that did not help.
This seems to occur only when I am outside in the sunlight, so it has something to do with a sensor, either light or heat.
I am aware that this problem has occurred on other N8s. I have not found any solutions for it. Perhaps it is not a problem on every N8. I updated the software last week to 111.040.1511 Symbian Belle. That software date is from 2012-07-28.

My N80 handset has no sound when answering calls.....

my N80 handset has no sound when answering calls... but when i turn to my loudspeakers and plug in my earpiece, it function normally when i answer the calls...i cant hear any thing from handset when i keep near my ear, but when i on speaker i can hear the other party voice...
a few days ago, it was fine... i didnt drop the phone or what...
my warranty has expired... i wish that someone can help me to solve it by DIY.. haha..
thanks...

Sounds like it can only be one of two things.
1. The speaker is broken.
2. The ribbon cable connecting the two halfs of the slide is starting to go. The ribbon does give problems after a while. Sometimes when the cable starts to go, it still works when the slide is closed but not when extended. try it and see.
Both the speaker and the ribbon cable can be replaced at your local Nokia care centre.

My iphone4 screen doesnt go black when answer a call and my cheek presses buttons?

My iphone 4 screen dosent go black when i answer a call and my cheek presses button?

If you have a case or screen protector then remove it and see if that solves it.
If that fails, then try the basics from the manual: Restart, reset, restore.
If these fail then make an appointment at the genius bar.

N80 crashes when answering calls using slider.

Have spoken to Orange about this and they are saying (as if they'd say otherwise) that this is a 'new' issue for them. Has anyone else experienced this?
Phone call comes in - open the slider to answer call only to have the phone lock-up. None of the menu buttons or keypad work. The phone keeps ringing with an active display but the only button that works is the power!
Orange have referred this to technical support.
V 3.0614.0.3
11-04-2006
RM-92
Nokia N80 (31.02)
Thanks,
Matt

Well, after another referral to Orange Tech Support, I finally have a new handset.
I started having more 'crashing' events on my phone when using sms, gallery, camera.
Called Cust Service who wanted to do the same stuff all over again...i.e. reset phone but I insisted that they escalate it.
They got back to me within 72 hours and I had a new handset the following week. Upon checking I now have an up-to-date firmware.
As an aside, the new phone actually feels a lot different. The slide is firmer and more stable and the keypad also feels of a better quality. Anyone had similar experiences?
Cheers,
Matt

HT201401 My phone won't lock or go into sleep mode when answering calls

My phone won't lock or go into sleep mode when making or receiving calls. Consequently I keep activating the mute or loud speaker buttons with my cheek. Can anyone help please??

That is a Proximity Sensor Problem, which is located above the earpiece speaker. Do you have a new screen protector or iPhone Case which could interfer with this?
Reset iPhone, Restore iPhone.
If you have Warranty or AppleCare Coverage make Genius Reservation and take iPhone to Apple for resolution.

Callers cannot hear me when answering calls...

Hello, I just received my Blackberry curve 8330. All of a sudden my callers cannot hear me when I place or receive calls. Any suggestions?

Try checking your volume.

Frontier email, text is way too big for screen, cannot see it all even when scrolling completely left to right. How can I make smaller?

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Reset the page zoom on pages that cause problems: <b>View > Zoom > Reset</b> (Ctrl+0 (zero); Cmd+0 on Mac)
* http://kb.mozillazine.org/Zoom_text_of_web_pages

IPhone 4 software issue. Cannot hear or be heard when making call

Hi there,
A few days ago, out of the blue, I lost the ability to be able to hear or be heard when on a call on my iPhone 4.
On a call, no matter which output I use, earpiece, earphones or speaker, I cannot hear the person on the other end speaking, and they cannot hear me talking. My phone will ring if someone is calling, and if I call someone their phone will connect, but from there I am completely muted/in silence.
I do not believe this is a hardware related issue as I have tested both the microphone and speaker/s by making a Skype call to a friend which worked absolutely fine. I can also play music from my phone successfully through all of the iPhone outputs mentioned above.
This is a super frustrating issue as I haven't dropped the phone or damaged any of the hardware.
The only one software related thing I notice that is out of the ordinary is that when I do make a call, the 'speaker' icon is selected by default. Obviously I have attempted to deselect it, but have had no success in this making any difference.
Any ideas?
Of course where I live I don't have access to an Apple Store, and everywhere I take it locally I get the response - 'Sorry, we don't repair iPhones'
Thanks,
Jeff

I forgot to mention that I have reset all settings and restored the phone twice - once as a restore from a back up, and then a restore as a new phone. None of these methods worked and I'm still stuck with the same issue!
Looks like I might be posting my phone to Apple

HT4528 hey so i have a few questions about my phone. who can help? first my phone makes no sound unless music is playing or im talking, other than that i cannot get it to ring when people call. second do i need to take it in if it freezes alot.

should i take my phone in?
will they replace it without a warrentey if its the phones fault and not mine?
why does the speakers work but it always vibrates even when vibrate is off and only sound is on?
why is it directing my to find help when im trying to make a purchase and refusing to processes the purchase?
And do all iPhones freeze all the time cuz, mine does.

Is the silent switch on the side of the iphone on?
Have you tried the basics? restart, reset, restore

When answering call, phone did a reboot on its own

Was answering a call earlier and when I slid the unlock to answer, the white apple came up. Forcing the call to voicemail. I did not have my fingers on the buttons that force a reset either.
Apps have been crashing alot lately and things are starting to go downhill.
any suggestion to what may be happening?

Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
If still a problem, try a restore with your backup or as new, i.e. without your backup.

Inconsistent SPA504G Issue When Answering Calls

Hello,
I have a user reporting very odd behavior with their Cisco SPA504G phone. They get a call and if they pick up the handset in two rings or less, the call doesn't seem to "complete" and they hear nothing. It has been reported however that if they wait until the first two rings have passed, they are able to answer the call after the third ring.
I'm at a loss as to what could be causing the issue since I too have an SPA504G phone and have no such issues, as well as other users. It is isolated to just the one user. I spoke to our phone administrator and according to their logs:
9/11 @ 2:40 : Queue call, the system did not receive a pickup notification and rolled over to the next agent.
9/11 @ 5:23 : Extension 2625 calls extension 2738 which is forwarding to 2747. 2625 Immediately hangs up upon dialing the number, then proceeds to dial 2739. My guess here is that 2625 saw they were dialing the wrong number and quickly hung up.
9/11 @ 5:28 : Queue call, the system did not receive a pickup notification and rolled over to the next agent."
User experiencing the issue is the 2747 ext.
Software Version - 7.4.8a
Hardware Version - 1.0.3
Any help is greatly appreciated and I would be happy to gather any additional information as requested.

Well, after another referral to Orange Tech Support, I finally have a new handset.
I started having more 'crashing' events on my phone when using sms, gallery, camera.
Called Cust Service who wanted to do the same stuff all over again...i.e. reset phone but I insisted that they escalate it.
They got back to me within 72 hours and I had a new handset the following week. Upon checking I now have an up-to-date firmware.
As an aside, the new phone actually feels a lot different. The slide is firmer and more stable and the keypad also feels of a better quality. Anyone had similar experiences?
Cheers,
Matt

Screen cannot lock or go black when answering call

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