Screen Painter don't work

Screen Painter don't work when I click menu "Tools/Screen Painter", and show a System Message :Add-on Screen Painter is disconnected.Please contact:www.sap.com
Restart Add-on
Log off the current company
Continue working without this Add-on.
What should I do?

Hi
First uninstall Screen Painter then open the file C:\Program Files\SAP\SAP Business One\AddOnsLocalRegistration.sbo
in notepad remove the lines related to screen painter (If there is any)
<AddOn Exe="BK_ScreenPainter.exe" Installer="ScreenPainterInstaller.exe" InstallerMD5="384B6B18CA81A26CD8CC2A160BBBFC0A" Name="Screen Painter" Path="C:\Program Files\SAP\SAP Business One\AddOns\BK\Screen Painter" SelfUpgrd="false" Space="BK" UID="BK_Screen Painter" UnInstEstTime="180" UnInstParams="/zu201Duninstallu201D /x" UnInstaler="ScreenPainterInstaller.exe" UnInstallerMD5="384B6B18CA81A26CD8CC2A160BBBFC0A" Ver="880229"><Common ID="1" Name="B1DEVSRV"/></AddOn>
save it and try again to install the screen painter.
If that doesn't work go to this C:\Program Files\InstallShield Installation Information directory and find find the screen painter installer and remove it.
Hope this will help you
Regards
Arun TB

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