Screw in headphone jack?

I found the other day that my headphones would not go into my iphone all the way. After inspection, I found that there is a threaded screw sticking upwards in the jack. I can't get it out, and I don't know how it could have gotten in there. Is it from inside my phone?

ShadyMac wrote:
To my knowledge there is no screw inside the headphone jack port...
That's correct, however there are 4 phillips #00 screws that secure the headphone jack. Knowing where they are, I'd have to say it's almost impossible for one to get lose and protrude through the jack. More than likely what's happened here is a screw from a pocket somehow got lodged in there & an attempt to put headphones in has pretty much force fit it. I've seen pearls lodged in these ports(yes, pearls) pellets, etc. To the OP, go to an Apple store, they "may" be able to get it out, if not, you're gonna have to find a third party repair shop & have the headphone jack replaced. The jacks cost + or - $50.00 US, plus labor. I do not recommend you do this on your own.

Similar Messages

Headphone Jack Question

Hi guys,
My headphone jack came loose and snapped, I have a replacement one coming but one of the two small screws that holds the headphone jack in place is missing. Does anyone know what type of screw that I need to replace and where I could find one? Would going to the Genius Bar help me? (I'm out of warranty).
Thanks!

My ipod battery seems to short out through the headphone jack unit---if the wire/
exterior post of the headphones gets jostled while the unit is playing, it stops and then displays the screen announcing that the battery is dead and the unit needs charging. This happens even though the unit has been used only 15 minutes since the last time it was charged. I can't figure out how the battery and headphone jack would be hooked up such that the two would interact in this manner.
This has happened frequently enough and with numerous headphones (apples, sony, GE, as well as a few others). I have also heard that using non apple headphones are deleterious to the jack. Yet, apple headphones hurt my petite style earholes (ha). Is this true?s

I don't know if my heaphones are bad or the headphone jack...

This has been happening for a few weeks or so now...the headphones are acting funny/weird... i dont know if its the ipod itself or the headphones and i am totally confused, and i got this as a christmas gift last year and well its totally confusing me... and i need to fingure out if its the ipod headphone jack or the headphones. because sometimes i have to play with the headphone wires to make it play music and i am totally at my last nevrous and i am thinking about putting it away in my closest for good and not bringing it back out for a while and i am about to say screw it i give up and i need some ideas! and if you have any i would be all ears because i am at my wits end with my ipod!! its a video ipod..and i love it to death but i hate seeing it sitting in the closest for years on end so any ideas would be GREATTT! and i truely love it like a baby and i don't like seeing it go to waste in my closest and i hopefully can get someone smart to tell me whats wrong with my ipod because i do not want to pay $15 dollars for replacement headphones when they are just going to crap out on me again! please let me know asap with ideas!!!
iPod 30GB W/ Video (white) Windows XP Hewlett Packard Pavillion M-50

Well... find a pair of headphones that you know work fine, and plug them into the iPod. Does it still do the same thing? If it does, it's probably the iPod. If not, it's your earbuds.
Take your iPod earbuds and try them in another device (CD player, computer speakers, etc). If you don't have the same problem, it's the iPod. If you do have the same problem, it's the earbuds.
Either way, if you got the iPod last Christmas, you ought to still be under your warranty. You can go here to either order replacement headphones, or send in your iPod for service.
http://depot.info.apple.com/ipod
CG

Headphone jack broken off inside Macbook--HELP!

My dad recently gave me his MacBook Pro, only problem is the audio is completely broken. This occurred when the computer was on the bed with headphones were plugged into the headphone port, and the dog jumped on the headphone jack, breaking it off inside of the computer.... The piece is totally irretrievable; it's broken off far inside of the headphone port. My father contacted the Apple store and I contacted Mac Mall, and they both said the same thing--it will have to be taken apart, and could cost up to $900 to fix!!!
This is a huge expense that I would like to avoid if possible..... my question is, is there any way to get around this problem? Is there any way I can get audio without having the computer taken apart to get the broken headphone piece out? Are there perhaps external speakers that work through the USB port? Or is there a way to change the settings so the computer doesn't acknowledge that there is something plugged in the headphone port? I really don't know! I'm totally desperate. Anything helps. Thanks!

Yes, easy way around it.
look up a JEWELRY REPAIR place, usually they charge $30 or $40
they drill into the back of the jack, then insert a mini jewelers screw and yank it out. Ive done it myself for a customer long ago.
Many jewelry repair people do such things.

The headphone jack desease has cought me too

Well after like 2 months of having my zen micro.. the headphone jack is screwing up on me... sound shuts off.. i hear only the backround of the songs.. sometimes i hear the music in mono.. i dont know what to do i cant even listen to my music any more cuz it keeps messing up when its in my pocket or just sitting...
what should i do? i bought it strait from creative.
thanks

Me and my roomate both have Zen Micros, bought around when they first came out, so they were probaly some of the first models. His jack went out after about a month, mine lasted 2. We both sent them in with little hassle and got replacements promptly. But he has had the replacement for less than a month and the jack is starting to get screwy again, leading me to believe that they have not fixed an obvious manufacturing flaw but are just sending out replacements. The warranty on my player just ran out, but you can bet your ass if the headphone jack gives out again I will not be paying for it to get fixed. I think it's ridiculous that a company with such a good reputation wouldn't take proper action against a flaw like this and issue some form of recall or extended warranty for the problem. Happy for now, even though i do have to re-transfer all my files.Message Edited by Velvetunder66 on 05-4-2005 :46 PM

Can you use a 1/4 headphone jack on a mac book pro?

Hi,
I have a pair of Audio Technica ATHM50RD Pro DJ Headphones. I was using them today with my 2010 Mac Book pro and the normal sized headphone jack broke off in my headphone jack port thingy. I have consequently done a lot of research and had decided to order http://www.amazon.com/Syba-SD-CM-UAUD-Adapter-C-Media-Chipset/dp/B001MSS6CS/ref= cm_cd_al_qh_dp_t and get my headphones replaced because they are under warranty but then I remembered that another headphone jack had come with the headphones. I subsequently found this larger jack which I think is a 1/4 jack thingy that screws on top of my regular broken jack. I was wondering if rather than having to replace my headphones and computer plug in thing if there is some usb thing I can use to plug my 1/4 jack into my computer. If this is not a possibilty my other question is will the Syba device work if I buy and use my less nice headphones with it? Thanks in advance.

Here is Apple's official position on use of adapters.
http://support.apple.com/kb/HT2346
Regards,
Captfred

Headphone jack, player frozen, and hiss in backro

hey guys.. i'm sure i'm the millionth person to talk about the above problems, but my main question is, how long does it usually take creative to respond? I sent them an email explaining my problem (more have arrisen since then) about two weeks ago and I still haven't gotten a reply back yet. I bought my zen micro back in late July, so if i'm not mistaken it's still under warrenty, but the headphone jack is screwed, the player froze last night and now it won't turn on, and before then it would always say "shutting down" when i started it up and there would be a high pitch hiss in the headphones as well. anyone had these problems or has anyone NOT heard back from creative after a couple weeks? I didn't spend $200 on a paperweight..

RBBrittain wrote:
I've heard several times about how you "must respond" to the automated email. Yet when I emailed Customer Support recently (the battery cover on my Micro has always been loose), the email I got back said NOT to respond, and I would get a response in an average of business day. (It was sent during the evening, so I don't expect a response until tomorrow.) Which is it's Does it depend on your country? (I li've in the US, and my response was from "Creative Americas Customer Support" even though some of the email headers mentioned Europe. Perhaps the different facilities respond differently--how about it, Cat, Jeremy & Jason?)
Perhaps this has changed recently, I don't know. However, a couple of months after I bought my Touch (last February), I emailed customer support to ask if Creative would be adding MTP support to the Touch. I got a "must reply" email response. I am in the U.S.

How Fix or Replace Headphone Jack?

T400
How can I fix or replace the headphone jack?
I looked though the Thinkpad T400 and R400 Hardware Maintenance Manual; but it doesn't address this.
When I fully insert a stereo plug from an AC powered external stereo speaker pair into the jack, there is only a barely audible sound from the speakers. If I partially remove the plug so it's inserted about 2/3 of the way, to just where the tip meets some resistance, I get normal full volume sound.
With a small, battery powered, mono external speaker, (the iHome iHM60), witch utilizes a stereo plug to combine the two channels into one: inserting the plug either the whole way or partially results only in the barely audible sound unless I catch the plug just perfect, but I can't hold it there. To get full volume, I have to remove the plug partially, and plug in the USB battery charger cable. I think it's picking up the ground through the USB connection.

@TomBrooklyn,
SBO, MOBO, Board, Planar, MB, etc etc ...
Swapping a board out would depend on your experience with opening a laptop and properly putting it back together (with all the screws back in their actual place of course) ... I've seen engineer swapping a board out and back with everything in place in less than 15 minutes ...
I tried changing a T61p hinge once, it took me 6 hours ...
*Non Lenovo employee*
I have a Y2P (i5) ... Feel free to ping me if you want me to test some applications with your Y2P if you have the same model. I don't mind keep doing recovery on it if needed .... =)

What if my headphone jack goes b

I just got my Creative Zen Micro a few days ago, and besides come connection issues it has worked flawlessly, now my question... I bought my Zen Micro from MWave.com, they have a 30 day return policy, than it's to the Creative year warranty, so say in 4 months my headphone jack screws up, will I be able to get my Zen Micro replaced by Creative, or will it not be covered under some technicality?
BTW: I li've in the USA, if that helps
Message Edited by XSholtz on 05-29-2005 03:59 AM

So If the headphone jack breakes in 2 years I can send it back, correct?
And after I send it back and get the new one does the Warrenty start over or does it continue fron origional purchase date?
If you haven't extended the warranty, then after 2 years (or even after year) you will have to pay both the parts and the labour for the repair.
I assume the repair has a warranty, but I'm not sure how long for.

My Zen Micro story: Busted Headphone Jack, Need Adv

First of all, I'd like to apologize beforehand for posting a topic on the headphone jack problem. I've been visiting these forums for almost two months and by now you're all probably tired of hearing about the Zen Micro's headphone jack, yada yada yada. But with that over, here's the story of my Zen Micro experience.
I got it about two months ago from Fry's Electronics. Silver 5 GB, not bad. I was really happy using it until I stumbled upon this discussion board and realized the extent of this headphone jack problem. So being the dumb "who-needs-tech-support" kinda guy I am, I opened up my Zen on the third day of having it, breaking the warranty seal in the process (big mistake). I 'fixed' the headphone jack problem by sticking a little piece of folded up paper in the metal plate holding down the jack, hoping that by doing it early the problem would never come up.
Well, two months go by and by now I've opened it again a few times just for fun, and to 'check' on the headphone jack to see if my fix did any good. Well, three days ago, I decided to open it up again and document the steps with pictures. Everything went fine, though I lost one of the two top screws in the top that you must unscrew before opening the player. Oh well, no biggie, I thought, I could always get some more at the Home Depot or something.
So that night I plug in my headphones to listen to music, and to my utter horror, the sound only comes out of one side of the headphones. I'm not sure if this is because of ) the missing screw, 2) something I did wrong while taking it apart, or 3) just the problem finally randomly surfacing like in most cases. This is when I tell myself, "Crap, you really did it now. There goes $200." I frantically open it up again and stick another piece of paper between the plate and the jack and screw that plate in really, really, tightly. I am a little relieved to find that the sound is back in both sides, though if I push hard on the headphone connector a certain way the sound will disappear in the right side.
After thinking about it, I decided that the only way to go was to get a replacement. I had read a tutorial on how to fix the headphone jack problem using epoxy and paper, only to have the maker of that tutorial report that the headphone jack problem had happened anyway (a month later). He also mentioned that even with a busted warranty, he had managed to get a replacement Zen Micro free of charge. This gave me hope.
At any rate, I fired off an RMA request on Creative's site just to see what they would say. I admitted that the warranty seal was busted. They emailed back an obviously pre-written response that gave me vague instructions on how to ship my Zen for a replacement. My questions are the following:
) What are the implications of my broken warranty? Is there any way I can receive a replacement without buying a whole new one? I really like my Zen Micro, as I'm sure many of you do too.
2) Have any of you guys had a similar experience with RMAing? How does the whole thing work?
3) The only person I have ever heard of with a Zen Micro lasting more than 6 months without the headphone jack problem coming up is Jeremy, one of the moderators here. The jack problem IS a general design flaw, isn't it's What should I say if Creative blames the headphone jack problem on 'abuse' or something like that? Should I let them charge me for fixing it, etc.
Thank you all, so much. I know that was a lot to read, but I have been so happy with my Zen Micro up until this point that I really want this to end well. You guys have been a great help to me these last two months already. I appreciate it a lot. -Willy CMessage Edited by beefqube on 0-22-2005 08:22 AM

Did you find out how much it would cost because of the void warranty?
If you do want to lie to them, you are on your own in this issue.
You can do what one guy suggested on buying a new micro and returning your old one. Which is wrong ethically and morally.
If you have experience in soldering or know someone that can do so might be helpful. There should be some threads about soldering it back to normal.
Well if this my situations I really don't know what to do. Since if I do send it to Creative and that my warranty is still in effet, I still have to pay $25 and my own shipping/handling charges. It would only be replaced and I don't believe they actually repair it. That $25 goes to labor cost, which is something I don't understand when they give you a replacement, where is the labor in that?
But if I did lose my warranty and Creative won't take it or would charge me more than $25+. Then I would solder them myself. I just need to find out where to begin. Maybe I should find broken headphone jack Micros on ebay and see if I could fix them.

Headphone Jack def

Got a Zen Micro with a headphone jack problem? I fixed mine very easily. This could also help with other models too. Here?s how:
Note: disassembling your unit will void any remaining warrantee.
Problem: The headphone jack solder joints get cracked from the prying force of the headphone plug. This force could be especially severe if you carry your player in your pocket and you?re not careful. It is an engineering problem but unfortuanately hard to prevent on any pocket device due to the design of the industry standard mini-phono headphone plug exerting prying force on the jack.
You?ll need a tiny Phillips screwdriver, a small pocket knife or small flat screwdriver, a fine soldering iron and some rosin-core solder, and a hot-melt glue gun.
Begin by sliding the on/off/lock switch to the locked position. Pry up the plastic jack face plate cover. It?s just stuck on with glue. You can replace it again when finished. This exposes two tiny Phillips-head screws. Remove them.
Slide the battery cover door off. Remove the battery. You?ll notice a metal plate under the battery that serves among other things, to secure the white plastic back cover to the main chassis of the player, and that the metal plate has two tabs that are inserted into slots at the top by the three gold battery contacts. Using your fingernail, slide the metal plate downward away from the battery contacts end. This will disengage the chassis from the back cover.
Use a small screwdriver to gently pry the bottom of the case out away from the chassis. This disengages a catch holding the chassis to the body. With the bottom of the case pried out, press on the metal plate down a the bottom at the small white circular Creative Labs warrantee seal to swing the chassis out from the white plastic back cover. Gently remove it all the way and set the player chassis aside in a safe place.
You?ll notice a small circuit board with the jacks and switch in the top of the back cover. It is held to the cover by two tiny Phillips-head screws. Remove them. Remove the circuit board from the back cover. The screws also hold a small metal cover over the jacks. Remove it.
Carefull remove the existing hot-melt glue from the factory. Take special care not to knick anything with your knife and don?t simply rip the hot melt off, but carefully cut and/or peel it off gently so as not to damage anything.
Notice 4 leads from the headphone jack are soldered onto the circuit board. If you look closely you?ll probably see that one or more are loose. It's usually the top right one between the headphone and USB jacks. * Solder them again, using more solder than was previously used, but don?t put too much on the top left one as it could come into contact with the little metal jack cover when it is replaced. Solder the 4 USB jack leads (outer cover ones) and the 4 on/off/lock switch leads while you?re at it. Replace the small metal cover to make sure the solder joints for the headphone jack don't come into contact with it.
Now you?ll want to secure the jacks so that the newly repaired solder joints are not stressed and broken again... If you have any doubts about your re-soldering job you might want to take a few minutes and reassemble and test the repair before using the hot melt. When ready, apply a generous amount of hot-melt adhesi've to the sides, backs and tops of the jacks and IMMEDIATELY replace the small metal cover pressing it quickly down until the mounting holes align. Very carfully remove any excess, taking extreme care not to knick anything.
Replace the circuit board into the back cover and replace the screws. Pay special attention to the fit. Make sure any extra hot-melt you may have missed removing isn?t interfering with the fit.
Carefully reassemble the chassis into the back cover, paying special attention to properly align and connect the two socket connectors on either side of the boards, and pressing firmly to ensure proper connectivity. Check the fit. Make sure the top of the display face is exactly aligned flush with the cover when reassembled. Check all the edges of the front face to ensure they are all aligned flush with their corresponding sides of the back cover.
Replace the small screws on the top by the jacks that attach the back cover to the chassis. 
Replace the stick-on plastic top-end face plate. Slide the metal plate in the battery compartment back up into the locked position. Make sure the 4 tabs on the sides of the plate lock over the corresponding tabs in the sides of the back cover (you can see through 4 holes in the sides)
Replace the battery and battery cover. Turn the power on. If successful, have a listen. You should hear both sides of the audio while wiggling the headphone plug.
It?s too bad you have to go through this but your Zen Micro is definitely worth the effort to fix, which you will agree having done it, is easier than it seemed like it would be. You shouldn?t have to do it again, but with the hot-melt for adhesi've, you can, using a little heat.
* Alternately you can use epoxy cement instead of hotmelt. I personally perefer this method but you have to be competent at electronics rework technicques, in particular, de-soldering of the jack. If you're not comfortable with this then just use the hot-melt. You'll need to de-solder the four jack leads from the circuit board pads and remove the jack. Make sure the leads are straight. Dry-fit the jack to make sure the leads aren't bent from the removal process and dry-test on the pcb to make sure the leads line up with the pads. Mix a pea-sized blob of epoxy cement and apply some on the bottom of the jack, but not enough that it will squish out and interfere with the cover, and position it back on the pcb. Place the jack on the board and line up the leads again on the pads. Re-solder the leads, replace the metal cover, and screw down the cover right away. (don't over-tighten) Reassemble and enjoy.
Message Edited by watcher on 04-27-2006 0:46 PM

Very nice.. I didn't need to bother with all those words. Thanks!
I noticed when I looked at the site above mentioned by SSR that I missed the step about releasing the catch at the bottom of the unit that holds the chassis with the back cover. Hopefully I didn't cause anyone to bust off the tab by leaving this step out.
Still I think it's a good idea to use the glue or it will likely happen again. The solder pads are pretty small so they might not hold on their own... Still it's easy to take it apart and do it again... but the fewer times you have to do that the better, and also, the pads have been known to delaminate.. then you're stuck with having to use wires AND then you'll HAVE to use glue to hold the jack in place..
Message Edited by watcher on 2-22-2005 07:00 PM

MBP Retina headphone jack physically won't work

Hi all,
Recently I got a new Macbook Pro. Yesterday, I noticed that my volume was stuck on Digital Out, and attempting to change the volume would not work. Additionally, I read online that inserting and removing headphones several times would fix the problem. However, there appears to be a physical protrusion on the inside of my headphone jack such that I can only insert the headphones several millimiters (about 1/4th of the way) into the jack. The protrusion resembles some kind of metal screw in the middle of the jack.
Has anyone had a similar problem? Even if I fix the Digital Out problem, I'm still incapable of inserting headphones into my computer. Thanks for any and all assistance!

Do the basic troubleshooting steps as needed:
1. Reset phone (no data loss): press both home and power buttons for at least 10 secnds, releasing when the Apple logo appears.
2. Settings > General > Reset > Reset All Settings
3. Restore the iOS, also restoring a backup
4. Restore the iOS as new, without restoring a backup
iTunes: Restoring iOS software

ITunes no longer keeps speakers running on headphone jack

iTunes no longer keeps my external speakers running when connected by audio cable to the headphones jack. After 1:45 min:sec, my Logitech Pure-Fi Anywhere 2 speakers power down when connected to my computer playing iTunes.
The speakers do not power down for audio generated from other sources on my computer. When I play a video or audio file through Safari or another browser, the speakers work fine. When I listen to an audio file by selecting it in the Finder using Apple-Y ("quick-view"), the speakers run continuously until the end of the track without powering down. When I use the speakers configured the same way with other software (such as Skype), they work fine.
The speakers do not power down for audio generated from other DEVICES. When I plug the speaker cable into the headphone jack of either my iPhone 3Gs or my partner's mp3 player and play audio, the speakers work continuously.
I've looked at trouble-shooting for iTunes and found nothing on the Apple site or the web or in the iTunes preferences to keeping wire external speakers live during iTunes playback. I've tried having the speakers connected to a power source or running on batteries but the problem is the same. I've reset the speaker device with no change. I've reinstalled iTunes, no change. The Apple Store genius bar cleared all caches and restarted, no change. They reinstalled the computer system, but found no change.

Hi Dexterdawg
Can you direct me to the thread as I can not sort out the same problem on my iMac
Thanks

Headphone Jack No Longer Works

Does anyone know of headphones that may plug into the bottom outlet of the iPod, where it connects usually to stereo equipment. My iPod still works with this connection, to charge it, to listen on my computer, on my stereo but the headphone jack no longer works so I can't use it in my car or at other times.

Ok I just talked to headroom and with this adapter you can go directly to a set of headphones or to one of their amps. Additionally the pin connector provides improved sound quality over the cheap headphone jack that comes stock on the ipod.
http://tinyurl.com/272myv

IPhone 4 headphone jack not working right.

So the headphone jack in my iPhone 4 i don't think is working properly. The right headphone does not put as much sound out as the left. I'm not sure why it was working perfectly just yesterday. I haven't dropped it or got water in it or anything. I tried plugging it in and unplugging it a few times, i reset my phone, turned it off then on and nothing seems to be working. Its not on silent and the volume thing is centered. Idk what could e happening. Help!!!

I would test the headset in another device such as a computer
and test another 3.5mm minijack headset in the phone to tell if it's the phone or headset

Screw in headphone jack?

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