Script error on MS Outlook 2010

I've recently upgraded Outlook 2007 to 2010 & found out that there was a particular mail prompting me a script error message which says;
'Could not find the specified object' Line No 363.
Anybody encounter this error & any solution to fix this issue?

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, I understand that you get script error message for particular email. If there is any misunderstanding,
please feel free to let me know.
This problem may occur if email which has VBA code and
Microsoft VBA for outlook Add-in not loaded , it’s caused by
OUTLVBA.DLL
You can follow these steps to repair Office 2010 to test this issue
Click
Start, then click
Control Panel.
Click
Programs and Features.
Click the Office 2010 program that you want to repair, then click Change.
Click
Repair, then click Continue.
You might need to restart your computer after the repair is complete.
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything
is unclear or if there is anything I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHN

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Error Office11ShipAssert in Outlook 2010 SP2

Good Day,
About a week ago after I applied SP2 give or take I started getting the following error (listed below) in the app event log and the error repeats itself over and over again.
I have repaired Office with no luck. It appears to be related to Outlook from what I can see from the event log yet I can't even find what Office11ShipAssert is so I am not sure what I am looking for.
If anybody has any idea what this is or how to fix it would be greatly appreciated.
The system is fully patched and I am connected to a exchange 2010 SP2 server.
I do not appear to be having issues just these errors that keep coming back.
Thank You
Adam Raff
Log Name:      Application
Source:        Microsoft Office 14
Date:          3/3/2014 12:36:18 PM
Event ID:      5000
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      AdamR64.xxxxx.net
Description:
The description for Event ID 5000 from source Microsoft Office 14 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Office11ShipAssert
6xk3
14.0.7015.0
the message resource is present but the message is not found in the string/message table
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Microsoft Office 14" />
    <EventID Qualifiers="49152">5000</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-03-03T17:36:18.000000000Z" />
    <EventRecordID>61665</EventRecordID>
    <Channel>Application</Channel>
    <Computer>AdamR64.xxxxxx.net</Computer>
    <Security />
</System>
<EventData>
    <Data>Office11ShipAssert</Data>
    <Data>6xk3</Data>
    <Data>14.0.7015.0</Data>
</EventData>
</Event>
then I would get the following error
Log Name:      Application
Source:        Windows Error Reporting
Date:          3/3/2014 12:36:20 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      AdamR64.xxxxx.net
Description:
Fault bucket 8096914, type 21
Event Name: Office11ShipAssert
Response: Not available
Cab Id: 0
Problem signature:
P1: 6xk3
P2: 14.0.7015.0
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
C:\Users\AdamR\AppData\Local\Microsoft\Office\ShipAsserts\outlook.exe.6xk3.dmp
C:\Users\AdamR\AppData\Local\Microsoft\Office\ShipAsserts\outlook.exe.6xk3.cvr
These files may be available here:
C:\Users\AdamR\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_6xk3_cae7bb3efd629b7aa754c7bce3d3e93e0a6fd93_1196ca6f
Analysis symbol:
Rechecking for solution: 0
Report Id: 531db1d4-a2fa-11e3-9ef1-842b2b9a1d57
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-03-03T17:36:20.000000000Z" />
    <EventRecordID>61673</EventRecordID>
    <Channel>Application</Channel>
    <Computer>AdamR64.xxxxxx.net</Computer>
    <Security />
</System>
<EventData>
    <Data>8096914</Data>
    <Data>21</Data>
    <Data>Office11ShipAssert</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>6xk3</Data>
    <Data>14.0.7015.0</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
C:\Users\AdamR\AppData\Local\Microsoft\Office\ShipAsserts\outlook.exe.6xk3.dmp
C:\Users\AdamR\AppData\Local\Microsoft\Office\ShipAsserts\outlook.exe.6xk3.cvr</Data>
    <Data>C:\Users\AdamR\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_6xk3_cae7bb3efd629b7aa754c7bce3d3e93e0a6fd93_1196ca6f</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>531db1d4-a2fa-11e3-9ef1-842b2b9a1d57</Data>
    <Data>0</Data>
</EventData>
</Event>

Hi,
As of right now I still have the problem I went in and slowly disabled all my add-on and I am still getting the same error.
When I went into safe mode yesterday I thought it fixed it but I guess I was wrong which is why I was disabling the add-on one at a time to see which one was causing the issue.  I believe the SP2 is causing the issue with outlook as I never had
this problem before. I am at the point that I may have to remove SP2 (I understand this was buggy anyway for 2010) I found the follow which is a wry file perhaps if somebody can help figure out what it means it would be a great help.
Version=1
EventType=Office11ShipAssert
EventTime=130385170645103870
Consent=2
UploadTime=130385170645103870
ReportIdentifier=71f1de7e-a492-11e3-9ef1-842b2b9a1d57
Response.BucketId=8096914
Response.BucketTable=21
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=6xk3
Sig[1].Name=Problem Signature 02
Sig[1].Value=14.0.7015.0
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
Sec[0].Key=No2nd
Sec[0].Value=2
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Non-critical error
ConsentKey=Office11ShipAssert
AppName=Microsoft Outlook
AppPath=C:\Windows\System32\DWWIN.EXE
I am not sure what to do next except uninstall and try to reinstall office from scratch and see if that fixes the problem.
Adam

Errors all the time in Outlook 2010?

Hi,
For the past 2 days I cannot recieve or send emails at all on one of my laptops but on the other it does work fine. They both have the same set ups using MS Outlook 2010 but the other latop is on Windows 7 and this one is on windows 8.1 which does not work and I'm thinking it may have something to do with windows 8.1 which has happened over the past couple of days maybe an update or something that has caused the problems but I dont know what, the only thing I have been doing is resetting my equipment router/modem becuase I have been having speed issues with Infinity and I am waiting on BT to fix the issue, could it be that should I reset the equipment again and try outlook 2013? or also could it be something I have changed in the Home Hub 5 options?. sorry I really don't know what couold of happened?
I get this error when just pressing recieve mail:-
Operation Timed out POP server.
When I just try to test account I get:
POP3 Unknown error occured.
It started happening about 2 days ago. Does anyone know why this is going on? Thanks.
Please click on pink star to the left and say thanks if I have helped you at all!. Thank you. Home Hub Page- http://bthomehub.home/
BT Speed test- http://www.speedtest.btwholesale.com/
Speedtest:-http://diagnostics.bt.com/login/?workflow=Speed
Net Connect test- http://netalyzr.icsi.berkeley.edu/index.html

MBR123 wrote:
I cannot understand whats going on because on the other Windows 7 laptop, just the same setup, same passwords, exactly all the same, works flawless but on my Laptop with windows 8.1 on it, won't work at all, none of my email addresses are receiving emails at all even using my usual Dual Band ac 900 dongle with BT Infinity won't have it either and I have also tried via ethernet cable, same problem, it just will not work! I have installed all updates to Office 2010, I have even updated to pro plus thinking 2010 might be the problem, not compatible with Widnows 8.1 but still the same annoying issue pops up!. Its driving me mad, I cannot solve the problem.
Will not work direct to the hub either
Now here's more to add to the mystery.
I have just unplugged the usb wi fi adaptor, after 10 days of use, and activated the atheros internal laptop wireless adaptor.
(It's a reasonably specced Windows 7 HP laptop)
Outlook 2013 now sends and receives, and with a much quicker response than the with the usb.
Not much consolation for your problem, perhaps. But it may be just a case of waiting.
It's one for the networking experts, I think.
There's been problems in the past connecting to the BBC homepage, which can go on for several days then just "goes away".

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Also also I click on the ok button in adobe, it posted a Runtime error! application has requested the RunTime to terminate it in an unusal way.
has anyone seen this issue. Desktop is using Windows XP, 4 gig ram, Adobe X verision 10.0.1

Did you try this? It worked for me.
http://www.darrenstraight.com/blog/2010/12/16/adobe-reader-x-there-was-an-error-opening-th is-document-access-denied/
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On the Toolbar Menu go to Edit > Preferences
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Outlook 2010 "Your automatic reply settings cannot be displayed because the server is unavailable" error

Hi,
We recently introduced a Exchange 2010 server into our Exchange 2003 enviroment but had to stop migrating users over to it after it became appartent that users using Outlook 2010 could not switch on their Out Of Office, getting an "Your automatic reply settings
cannot be displayed because the server is currently unavailable" error. However users on the new 2010 can set OOF if they use OWA or Outlook 2003!
Running the Test E-mail AutoConfiguration shows no errors with the Log tab showing Autodiscover succeeded and the Results tab showing all the correct values, including a OOF URL of
/Autodiscover/Autodiscover.xml">https://<servername>/Autodiscover/Autodiscover.xml into IE gives a XML file with a 600 error code.
I have looked at loads of 'solutions' on the Internet but cannot get this working, anyone have any suggestions?
Thank you,
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Please verify IIS
settings:
======================
On Exchange CAS
server, open IIS console,
Go to default web site, double click “SSL
Settings”, make sure Client Certificates is set to “Ignore”
Click Autodiscover, double click “SSL
Settings”, make sure Client Certificates is set to “Ignore”
Click EWS, double click “SSL
Settings”, make sure Client Certificates is set to “Ignore”
Click OAB, double click “SSL
Settings”, make sure Client Certificates is set to “Ignore”
Please run IISRESET command to load the changes.
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TechNet Community Support

ICloud and Outlook 2010: "Your setup couldn't be started because of an unexpected error". Any ideas?

Hi,
It looks like iCloud has a problem with Outlook 2010 - when syncing calendars. I repeatedly get the rather vague error message above when I launch the set-up, then the iCloud control panel hangs. If I wait long enough I get "The operation could not be completed".
Anyone else getting this? Seems to work find for contacts, BTW.
Codfishpie

Hi,
This was happening to me with Outlook 2007 and the iCloud Control Panel (CP). I spent days trying to get it sorted out and as usual once it worked I wasn't completely sure what exactly fixed it.
This is what I did:
1. Ensured Outlook 2007 was completely up to date with Windows Update.
2. Unchecked everything in iCloud CP.
3. Logged out of iCloud CP and when asked I removed all contacts, calendars on my PC.
4. Uninstalled iCloud CP.
5. Redownloaded and reinstalled iCloud CP.
6. Logged into iCloud via iCloud CP.
7. Checked Mail, Contacts and Calendars.
8. Didn't get the error message and now I can see all my contacts and calendar stuff from iCloud in Outlook 2007.
HTH.

Either there is no default mail client of the current mail client cannot fulfill the messaging request-----error Outlook 2010

I've tried EVERYTHING suggested in this link (http://blog.timolthof.com/outlook-no-default-mail-client-error/) and everything google and bing and still this message keeps popping up. Now when I do a windows search for email, I'm not able to view
the email due to this message.
For the record, I am running W7 Ultimate x64 and connected via Excange Server. I do have another system that is running Office 2010 with none of these problems so I don't know if it's related to Exchange though the searches I've done don't allude
to that.
What's up?

Hi,
I understand that when you tried to open Outlook 2010 beta on the Windows 7 64-bit computer, you encountered the following error:
"Either there is not default mail client of the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and
set it as the default mail client."
You have checked the settings under the registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\Mail\Microsoft Outlook
I understand the inconvenience you have encountered and appreciate the time and effort you spent on this issue. Please be assured that I
will try my best to help you.
Now let’s troubleshoot the issue by the suggestions below. Please check the results after each suggestion until the problem is resolved.
Suggestion 1: manually set Outlook 2010 as the default e-mail client on Windows 7:
===================
1.
Click Start.
2.
Type "default programs" in the
Search box.
3.
Click Default Programs under
Programs in the search results.
4.
Now click Set your default programs.
5.
Highlight Microsoft Outlook on the left.
6.
Click Set this program as default.
7.
Click OK.
Suggestion 2: Start the Outlook program in safe mode
==============
1.
Click Start, point to All Programs, and then point to
Microsoft Office.
2.
Press and hold the CTRL key, and then click the Outlook program you want to start.
If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Outlook program, we can try
to disable them. Normally, you could do the following to disable the conflict add-ins in your Outlook program:
Disable add-ins
Click
File menu, click Options >
Add-in, click Go button in the Manage:
Com-in Add.
Check if there are any add-ins,
clear the checkbox to disable them.
Close the Office program and
restart it.
Add one check back each time to the list of Add-In,
restart the Office program, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.
Suggestion 3: Test the issue with a new Windows user account
==============
We can follow the steps in the articles to create a new user account to test the issue. If the problem does not occur in the new user account, some settings
in the old account are corrupted. We can copy the main user files from the old account to the new account, delete the old account, and then continue using the new account.
For the detailed steps on how to create a new user account and copy data from the old account to the new account, you can refer to the following articles:
For Windows Vista/Windows 7:
http://windows.microsoft.com/en-us/windows-vista/Create-a-user-account
http://windows.microsoft.com/en-us/windows-vista/Fix-a-corrupted-user-profile
Please take your time to try the suggestions and let me know the results at your earliest convenience. . If anything is unclear or if there
is anything I can do for you, please feel free to let me know.
Sally Tang

I am trying to sync to Outlook 2010. I get a weird error message when I am trying to setup on my pc. Its not english. It says "der automatische refresh konnte nicht gestartet werden" Help!

I am trying to sync to Outlook 2010. I get a weird error message when I am trying to setup on my pc. Its not english. It says "der automatische refresh konnte nicht gestartet werden" Help!

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

I recently upgraded to iCloud 3.0 on home computer and now i get error messages when I open Outlook 2010. It worked fine before with iCloud 2.1.2. Any solutions? I'm on Windows 7, Outlook 2010.

I recently upgraded to iCloud 3.0 on home computer and now i get error messages when I open Outlook 2010. It worked fine before with iCloud 2.1.2. Any solutions? I'm on Windows 7, Outlook 2010.

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The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action. Error while connecting to exchange through Outlook 2010

Hi,
I have set up Exchange Server 2013 on Windows Server 2008 R2. Everything is working fine except I am unable to configure Exchange account in Outlook 2010 or any other version. It says
"The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."
Error screenshot is attached. Even, I am able to configure exchange active sync on my adroid and ipad which is working perfect. Please let me know if any body have any idea about it. Searched many blog and forum but still now solution till now.
Thanks in advance
Regards,
Manoj

Hi Manoj,
Can you ping your Exchange server? It would hlep us isolate the fault from network releated issue.
Is there a trusted certificate installed on Exchange 2013 server?
If you run the test of RPC over HTTP in
https://www.testexchangeconnectivity.com/, is there any error returned?
For more information, please refer to :
http://technet.microsoft.com/en-us/library/bb123741(v=exchg.150).aspx
http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/1b4dc21c-c745-4699-8eee-423105608dcd/
Thanks.
Fiona Liao
TechNet Community Support

Sporadic errors from Outlook 2010: - "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."

One of my users is reporting the above error, often when she attempts to access the global address list (GAL). If she tries again she can access the GAL and continue working. She is, however, becoming frustrated with the frequency she is
seeing the error pop up.
Client is running Windows 7 and Outlook 2010.
Server is Exchange 2010 SP3 running on Windows 2008 R2.
I am grateful for any answers. Thank you!!
...Jim

Hi,
Based on the description, some users got this error message while they tried to access the GAL. But if they tried again, they could access the GAL.
Do they run Outlook in cached mode?
If it is cached mode, please switch to online mode to check the result.
If online mode works well, this issue is related to OAB. I recommend you check the Autodiscover service by using "Test Email Autocnfiguration" in Outlook.
Best regards,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Belinda Ma
TechNet Community Support

Outlook 2010 - Move to public folder brings an error "the folder is not available"

Hi
we have exchange 2010 SP3 in our organization
clients use both 2010 SP2 \ 2013 outlooks
when moving an item from the mailbox to a public folder directory the item moves successfully, and the directory is added to the recent directories under the "Move" button.
then, when I try to move another item to a public folder directory from the dropdown recent list I get the error message:
"The folder is not available"
obviously it's available as I can do the same action manually. it happens on Outlook 2010, Outlook 2010 SP2 and Outlook 2013
for all the users
so it's not a profile or a user's issue
I saw many posts with the same error but they mostly talk about pst files and the solution is the kb
2405793‎ which is already included in SP2 + out users don't use pst. everything is in exchange
hope to get some answers before I open support case at MS
Tamir Levy

Hi Tamir Levy,
From your description, when you drag an item to public folder, it is successful. When you use the "Move" button to move an item to public folder, it occurred the above error. If I have misunderstood your concern, please let me know.
I recommend you check if the issue also exists via OWA. If the issue doesn't occur when you use OWA, please verify if the issue happens on Outlook online mode or in cached mode.
Hope it helps.
Best regards,
Amy
Amy Wang
TechNet Community Support

Can't sync 8330 to Outlook 2010. Keep getting error message.

I just got outlook 2010 and am trying to set up my 8330 to sync with it. I cannot sync the address book and the calendar because I keep getting an intellisync error message that says "One or more configured folders is not available. Update folder mapping and try again." When I click on Configure settings>advanced> with the check box in Calender clicked I get a message that says "No available message stores." I click OK and then the advanced settings pop up. When I click on Map Field I get an error message. "Error encountered. Error code - 0x82bc1095. Check documentation."
I have been trying for several hours to figure this out. The only way I can get it to sync is when I change the MultiJobTraceLog value to 200 and the TifLog Value to 100 in the iloptcfg file as instructed in one of the RIM help documents. And even then it only works the first time I sync after starting BB desktop software 6.0 and plugging in my phone.
Help!!

Hi there!
Let's start with your Outlook 2010 version...if 64bit, then this KB will apply:
KB17149Support for Microsoft Outlook 2010 64-bit version
Otherwise, this KB might apply:
KB15564"No available message stores" appears when configuring synchronization settings in BlackBerry Desktop Manager
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Script error on MS Outlook 2010

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