SD Doc type SDF:Replace Defective goods

Dear Gurus,
Kindly provide a solution for this scenario
Replace defective goods if returned within 6 months
My client replaces defective goods free of cost if it is brought back within 6 months of the invoice date.
Please Please Suggest .............
Thanks in advance.
.........Satya

Hi
First, you have to create a "Return order (RE)"in t.code VA01, specify an "Order reason" and save it.
Return order can be created  either with reference to the Sales order or Billing document.
It can also be created without any reference also.
If you want to replace with fresh goods, then create an order "Subsequent Delivery free-of-chrge (SDF) with reference to the "Return order (RE)",  just created.
SDF contains a Delivery block. Remove the block in VA02 and  create a Delivery from this SDF, but Billing is not relevant for it (check billing relevance field in Item category KLN/KLX).
Remember, SDF is always created with reference to the Return order(RE) .
SDF can be created before the Return Delivery as well as after the Return Delivery is created.

Similar Messages

  • To replace defective goods free of cost if it is brought back

    Hi all
    can any one suggest me how to go about this scenario
    how to replace defective goods free of cost if it is brought back within 6 months of the invoice date.
    what is the process
    thanks in advance
    sri

    Hi,
    To replace defective goods a return process with a free of charge SO and delivery must be in place.
    Process:
    1. Create a returns sales order w.r.t the billing document of the defective goods
    2. Create a returns delivery and do the PGR
    3. Create a Sales Order (new order type or OR can be used) with the replacement qty, please note that the pricing here should be zero.
    4. Do the delivery for this order and PGI.
    5. Please note that billing is not required as we giving the goods free of charge.
    In order to do the above process all the configurations should be in place. The returns SO item category should not be relevant for billing, similarly the subsequent SO item category should not be relevant for billing.
    Hope this helps.
    Regards,
    Vinu

  • Cost of Replacing Defective goods.

    Hi SAP gurus,
    I am a frehser & given a task on to replacing defective goods if returned with in 6 months will be replaced with the free. as well as Billing for replacement print the bill.
    Can any please help me with detail configuration & what reports to be maintain.
    Point will be rewarded.
    Many thanks.
    Regards
    Rahul Chitte.

    HI,
    You can tackle this with normal sales scenario. Develop resturn sales document. Do copy control setting for the same.
    Now, develop new PP for the return document.In  that PP for the basic price  develop routine with the help of abaper. The logic should be that it should compare billing date with your return sales order creation date or system date. If the diff.is more than six months then baisc price should be zero.
    For invoice print manintain all setting  and records in NACE.
    Reward if useful
    Thanks,
    Pramod

  • Report for the cost for replacing the defective goods free of cost

    hi guru's,
      iam having the qury that iwant to create a report for the free of cost .For the senario that company wants the report for replacing the defective goods free of cost .pls help me out .IN SD module
    Edited by: joe mm on May 13, 2008 3:35 PM

    Dear joe
    I am sure, for giving free of cost, you should be having different document types like sale order for free goods, billing with no value.  So thru VF05, by selecting the billing document type, you can generate a report.
    thanks
    G. Lakshmipathi

  • How to set Goods Receipt Indicator in PO based on Vendor or PO doc type

    Hi.
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    You can untick it from vendor master and info record.
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  • Why MKPF-Doc Type showing as Goods Issue, when I did GR via MB1C tx , ?

    Hi Experts,
    Via MB1C tx, am posting the Goods Receipt (with out PO type) & MBLNR_1 is creating in MKPF.
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    Hi Srikhar,
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  • What is the purpose of using  free-ofcharge subseq deliversales  doc type?

    what is the purpose of using  free-ofcharge subseq delivery  sales  doc type?

    Hi Reddy,
    Subsequent free of charge delivery (SDF): If customer requests for replacing any other product towards stock returned by him.
    <b>Subsequent Delivery Free of Charge:</b> (Order Type: SDF) (Item Category: KLN)
    Subsequent Delivery Free of Charge involves the delivery of goods free of charge in response to the complaints raised by the customers with respect to the quantity or quality differences.
    •A free of charge subsequent delivery document-SDF is used to send products later to the customer free of charge against any complaints made by the customer.
    •The standard delivery type – LF is configured for this transaction.
    •The transaction is not relevant for billing as the items are free.
    •The standard item category- KLN is used which is not relevant for billing and pricing.
    •A subsequent delivery of charge is usually created with reference to the previous order.
    To deliver Free of Charge Goods if Customer receives too few goods or if the goods have been damaged in the shipment. It must be based on existing Order. Has Delivery Block, and can be rejected. No Invoicing. PI can be used.
    To create a free of charge subsequent delivery, you have to refer to an existing sales doc, such as: sales orders, contracts, and contracts release orders.
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  • What is the purpose of using cash sales doc type?

    what is the purpose of using cash sales doc type?

    You can go through the link
    http://help.sap.com/saphelp_46c/helpdata/en/70/a7853478616434e10000009b38f83b/frameset.htm
    Update from help.sap.com
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    Once the customer has received the goods and is satisfied with them, the transaction is considered to be complete. We recommend that you post goods issue in the background using a program designed specifically for this purpose. You can then bill the transaction.
    The cash sale can only be billed if the order quantity is the same as the goods issue quantity. If this is not the case, you need to adjust the cash sale document so that the delivered quantity and the quantity to be billed match.
    You use an order-related collective billing process to bill the cash sale, but an invoice is not printed. The sales order number is used as the reference for the accounting document, created in Financial Accounting.
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    Choose Enter.
    Enter the following data:
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    – Material numbers
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    If the system carries out an availability check and finds that there is insufficient stock for an order item to be delivered on the requested date, it displays a screen on which you can choose between several delivery proposals. Normally, in a cash sale, you only sell the quantity you can deliver on the spot.
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  • New sales doc. type scenario-Urgent

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    I have made a customer complaint order type Zcut and maintain Item category as Zcat.
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    Pls check..for VTAF
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  • What is the purpose of using rush order  doc type?

    what is the purpose of using rush order  doc type?

    hi,
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