Search results for Online Archive Limited to 250 results

We are running Office 365 Pro Plus with Exchange 2013 CU4 on premise (nothing in the cloud). When searching the Online Archive (with instant search or Advanced Find) within Outlook the results are limited to 250 items. This is frustrating to
people because we have email going back to 2006 so they are expecting many more results. I understand the need to balance performance, but why is there not a way to override this limit? I have searched but have been unable find a way - please
let me know if one exists.
Thank you, Jeff

Hi,
The behavior is currently by design with no immediately plans for this to change.
Thanks for your understanding.
Best regards,
Belinda Ma
TechNet Community Support

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Enabling Online Archive Disables Activesync??

Hi, I have a strange issue which I have yet to see anybody else reporting. I am running Exchange 2010 14.2 (247.5) and have an environment of around 10-15,000 users. I am going through the initial rollout of online archiving and have noticed a very strange
behaviour...
Basically, every time I enable a mailbox for online archiving within a day the user complains they can no longer receive email on their iPhones. When I check, the activesync function on their mailbox has been changed to disabled. This happens every
time I enable a mailbox for archving. Can somebody please explain to me why this happens?

Basically I use an imported spreadsheet with the command listed below..
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Online Archive Search Does Not Search Folders

Outlook 2010 (14.0.7113.5000) SP2 MSO (14.0.7140.5002). We have multiple user that can search the archive and get results, but if the mail item is in a folder in the online archive it will not find it. Seems to be the same situation on OWA. Any guidance
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Hi,
What’s you Exchange server version? Please confirm if the issue happens to all users when searching the Online Archive folder in both OWA and Outlook client.
If that is the case, the issue may be related to the Search feature in Exchange server. Please restart
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http://technet.microsoft.com/en-us/library/aa995966(v=exchg.80).aspx
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Highly frustrated with Outlook 2013 Search People box bugs - Multiple Name Results for Same Contact & Inconsistent Results

The Outlook 2013 "Search People" box does not function properly. It frequently displays incorrect results or a mess of duplicate results. I've reported previous issues about this and consolidating my posts into one (with screenshots this
time). Hopefully this message will be forwarded to or seen by the Outlook programmers. It really needs to be fixed.
Outlook 2010 and other prior versions worked perfectly. You search for name, you get ONE result with the info you're looking for. FAST AND EASY. But with Outlook 2013 Microsoft has created a heck of a mess resulting in huge frustration and productivity loss
with such simple but important tasks.
I have hundreds of contacts stored in my Outlook address book, and they all have COMPLETE contact info added.
One major issue that I'm experiencing in the new Outlook 2013 is that I now get average of 4 or more duplicate name results appearing for the same contact. And each result contains different and incomplete contact info, making it impossible for me to quickly
find the basic info I'm looking for. The cause of this issue is that Outlook 2013 now provides results from not only your local address book(s), but it also shows results based on your email history and social media accounts setup.
And there's no way to turn this off, or at least specify what folders and/or accounts the People Search box should use.
To make matters worse, the Microsoft developers conveniently forgot to add some form of an indicator (like a small icon besides each name result in the list) that clearly indicates what result is from what source. So you must manually click on each
result one at a time and repeat the search until you locate the correct one.
For one specific example, I have a contact stored in my local address book called
Infusionsoft. When I type "Infusionsoft" in the People Search box to quickly find a phone number, Outlook 2013 shows me 7 results with the same name. See the screenshot below:
As you can see in the screenshot above, every result just says "Infusionsoft", so I have to manually click on each name result one at a time and repeat the process until I find the correct one from my address book. This same thing happens with other
random contacts.
From what I can tell, Outlook is pulling results based on based on recent emails I've received from different people with "@infusionsoft.com" in their email address. So the first result shows "[email protected]" (just the email
address), the second result shows "[email protected]", the third result shows "[email protected]" and so forth. I don't want Outlook to show all of that. I just want what's in my address book!
And you would think that the last result would be the correct one from my address book, but no. Sometimes its the 5th result, and other times it's the 3rd or 7th result. So there's no freaking order of things here.
We simply need the ability to turn off searching of email history and other accounts when using the People Search box. Problem fixed.
(And please don't tell me that I need to "link" every incorrect result to one main contact. You shouldn't expect everyone to have to tediously link any and all results that appear to a record. ESPECIALLY when 5+ results for each contact appear regularly.)
ISSUE 2: Some names must be typed in a different way for the Search People to locate them
Another big issue I'm having with the Search People box is that some name searches don’t show the correct result, unless I search for their names in a different way.
For one specific example, I have a contact stored in my address book named "Dave Johnson". When I type "Dave Johnson" in the Search People box, one result appears, but it's just his email address, only. It's not the result that's stored in my Outlook address
book with his phone number, addresses, etc. Screen shot below:
If I type in Dave's name reverse order (Johnson Dave), no results are found at all.
Now if I just type in just"Johnson" all by itself, it finds Dave's correct result (the one stored in my Outlook Address Book). Along with everybody else that has "Johnson" in their name (see screenshot below)...
I double-checked how I have Dave's name programed in my address book, and it's in there as "Dave Johnson" for both the Full Name and File As fields.
Also, the name order shouldn't make any difference when using the People Search Box anyway. Sometimes I can find people by Last Name, First Name or First Name, Last Name. Only with random contacts does it get difficult finding their info and
I have to do strange things like this to find them from the People Search box.
ISSUE 3: Some Search People results only yield an email address only.
For other random contacts, some search results only yield an email address with no other contact details. But I can open the persons contact card from the address book manually, with the same email address shown! Screenshot below...
In the screenshot above, I have outlined the Search People box results in red, and the Address Book results in green. You can clearly see that "Robert White" is a contact stored in my local address book with full contact details, but the Search People result
only shows his email address! Again, it's not consitent. It's hit or miss with different people.
ISSUE 4: Some results just don't appear at all, but they are in the address book
Another issue I'm experiencing with the People Search Box is that some people simply cannot be found. But I can see their contact info just fine if I click on the "People" tab down at the bottom of the page and type in their name in the "Search Contacts"
field. Why can't the People Search box find certain people? I opened up their contact details and cannot find a single thing that would prevent them from showing up in results.
These are clearly serious bugs that need to be fixed. And I'm shocked as to how this got missed--or ignored during alpha and beta testing. I see the "idea" behind the developers having the Search People box search everything outside of the
address book, but in real world application this causes a heck of a lot of problems & confusion, and it needs to be fixed ASAP.
For technical details, I have Outlook 2013 running on two computers using hosted Exchange 2010. One system is Windows 7 and other is Windows 8. The same problems occur on BOTH computers. As far as my Outlook account setup, I have all contacts stored in the
main address book (no sub-folders or other folders).
Can someone help communicate this message to the Outlook developers??? The "Frown" button limits me to 100 characters and one image. There's no way I can communicate this level of detail and steps to duplicate in 100 characters!

Thanks for your reply.
1) The instant search boxes in each individual page work just fine. If I am on the People page and type in a name in the "Search Contacts" field, it searches my contacts and displays the results that I want. But I should not have to leave whatever screen
I'm in to find people now. In Outlook 2010 and earlier versions, I could be on the calendar page and then search for a contact without clicking off the calendar completely. For productivity-sake, it's a huge waste of time and hassle now.
2) I'm familiar with how contact linking works, and quite frankly it's a huge mess in general. I NEVER create multiple contacts for the same person. I get that Outlook 2013 get confused now when it detects a LinkedIn or Facebook account for the same person
already in my Outlook address book, but we need to have options that allow us to turn off results from some or all social networks. This is a big part of the problem.
Think about it this way - The average person has 150+ LinkedIn connections, and more for Facebook. Many people today have accounts for both and they are setup with the same email address. When Outlook 2013 has to scan all the networks IN ADDITION to your
local address book(s), it's a no brainer that it can get very confused trying to display results.
Another big part of the problem is that Outlooks new search system also scans your email history. I receive emails from people who use multiple email addresses, or emails from companies with multiple reps or ticket systems that send you a unique
ticket ID # ending in the same email address domain. Now Outlook displays people search results based on everything under the sun in my email history. This is beyond frustrating (see my "Infusionsoft" screenshot above in the first post).
Again, I want to stress that for the search examples I referenced, I only have one entry in my Outlook address book for each person. And that's all I want to find when I search for people--what's already in my own address book!
In summary:
We need an OPTION to turn off searching external networks when using the People Search box
We need an option to tell Outlook to not scan email history for people search results (I think this needs to be disabled entirely actually. It's not helpful at all)
There should be a fixed priority for displaying people search results, with local address book results FIRST, followed by social network results.
There should be a clear icon/indicator next to each result that gives you a clue as to where the result is coming from. Your address book? Facebook? LinkedIn? We should not need to click on each result to get a hint as to where it's coming from.
Work out the bugs in general with the new search system.
One other thing that I didn't mention is that the Search People box also shows results for people I'm not even "friends" or connected with on the different social networks. But I've noticed that some people use the same email address for those networks that
I already have programmed for them in my address book, which is why Outlook sometimes shows me these results. Does that make sense?
I'll try rebuilding the index, but after testing Outlook 2013 on 3 different machines so far and seeing the same results (all slightly different results on each machine and very inconsistent), I doubt this will address the issue.

Online Archive for Shared Mailbox Shows Main Mailbox SMTP Address, Not Shared Mailbox

First off, we are running Exchange 2010 with Outlook 2010. Exchange is running SP3UR5 and is stable. Outlook has the latest updates.
We have archive mailboxes on all our production mailboxes. We automatically archive items older than two years into these. We have several colleagues who have access to one or more shared mailboxes, who had no issues when they were using a Windows
XP workstation. However, when they were moved to our Windows 7 systems, their archive folders all show their primary mailbox SMTP address. If you click on a folder in the archive mailbox, the search bar shows the correct mailbox name. And to confuse
things just a little bit more, the primary mailbox for these shared mailboxes shows the correct name. Has anyone else seen this, and, more importantly, does anyone know of a solution? TIA ...

Hello Willard,
As Andy mentioned, this issue is a known issue which resolved in Exchange 2010 SP3 RU2. I know we are currently running Exchange 2010 SP3 RU5, however to resolve
the issue, we need to install hotfix for Outlook clients as well. Please refer to the following hotfixes for Outlook 2010 and 2013:
Note: Exchange 2010 SP3 Ru2 or later will update the “OwnerSmtpAddress”
for all alternate mailbox. And before applying the following Outlook hotfix, we should have RU2 installed first.
Outlook 2010 hotfix:
Description of the Outlook 2010 hotfix package (Outlook-x-none.msp): August 13, 2013
http://support.microsoft.com/KB/2817574
Issue description: You connect to Microsoft Exchange Server 2010 mailbox
by using Microsoft Outlook 2010. When you enable the feature that lets you view the online archive of a manager in Outlook 2010, two online archives that have the same name are displayed. To resolve this issue, you must also have Exchange Server 2010 Service
Pack 3 (SP3) Update Rollup 2 installed
Outlook 2013 hotfix:
Description of the Outlook 2013 hotfix package (Outlook-x-none.msp): August 13, 2013
http://support.microsoft.com/kb/2817503
Issue description: When you enable the feature to see the online archive
of the manager in Outlook 2010, two online archives that have the same name are displayed.
After apply both update for Exchange server and Outlook client, the issue will be resolved accordingly. And I recommend to install the latest updates for Outlook
clients:
Title: How to install the latest applicable updates for Microsoft Outlook (US English only)
Link:
http://support.microsoft.com/kb/2625547
Moreover, the issue will affect the “auto-mapping” archive mailboxes, since the issue only affect few users, please check the differences on the Outlook client side,
and make sure the version and patches/updates are the same. If needed, we can first remove the auto-mapping full access permission, then re-add non-auto-mapping full access permission, at last, add
additional mailbox from Outlook manually, thus it will not diplay same name for the archive mailbox we access.
Remove the full access permission:
Remove-MailboxPermission –Identity “Shared_mailbox” –User “affected_user_mailbox” –AccessRights FullAccess
2.Re-add the full access permission with non-auto-mapping:
Add-MailboxPermission -Identity “Shared_mailbox”
-User “affected_user_mailbox”
-AccessRight FullAccess -InheritanceType All -Automapping $false
3. Then on the affected user mailbox outlook side,
add additional mailbox manually.
Please refer to above information and if anything unclear, feel free to let me know.
Regards, Eric Zou

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Hello All,
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Hello,
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Windows 2008 R2 Remote Desktop Services (Terminal Server)
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Thanks

Hi,
In theory,
Outlook reads the
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clients access the server. I suggest we check whether the client has properly permission to connect to AD when accessing remotely.
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

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I am currently performing a migration from Exchange 2010 to Exchange 2013. For the new Exchange 2013 environment I have 3 servers. Two servers are in the main site and one in the disaster site. The first server in the main site and the one in the
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Search results for Online Archive Limited to 250 results

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