Searching in Webhelp produces JavaScript error

Our Support got an issue involving JavaScript from a client. Apparently when users attempt to search in webhelp, a JavaScript error is displayed. The Search works fine when accessed on the application server, but not when accessed from client machines.
The JavaScript error is:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; chromeframe/30.0.1599.69; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Tablet PC 2.0; .NET4.0C; .NET4.0E; InfoPath.3)
Timestamp: Fri, 25 Oct 2013 20:18:42 UTC
Message: 'Node' is undefined
Line: 3012
Char: 2
Code: 0
URI: http://eplcdev/Pages/Universal/Help/whfhost.js{quote}
the Support ticket says further that (the client support tech) "traced all event using Fiddler and found that after step 200 it is going into a loop"
Anybody have any idea about this one?
Thanks,
John

RoboHelp version 8. IE8, web server
Thanks
From: Jeff_Coatsworth [email protected]
Sent: Friday, October 25, 2013 2:59 PM
To: John Dawson
Subject: Searching in Webhelp produces JavaScript error
Re: Searching in Webhelp produces JavaScript error
created by Jeff_Coatsworth<http://forums.adobe.com/people/Jeff_Coatsworth> in RoboHelp HTML - View the full discussion<http://forums.adobe.com/message/5789265#5789265

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    > label="Forward"
    >
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    >
    > <button id="Browse_Stop"
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    >
    >
    >
    > presumably the next error is caused by the previous ones
    failing :
    >
    > "While executing getCurrentValue in AddressURL.htm, a
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    >
    >
    > function getCurrentValue()
    > {
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    > var value = dom.browser.getURL();
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    > var slashIndex = filename.lastIndexOf("/");
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    > var tempIndex = filename.indexOf("TMP");
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    > {
    > addRecentAddress(value);
    > }
    > }
    > return value;
    > }
    >
    >

  • JavaScript error on Interactive Report

    When clicking on the Magnifying glass of my interactive report search bar, I receive a JavaScript error.
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    This might be useful for others also...
    After hours and hours of debugging headers and responses and comparing pages to others which work, I realised that this interactive report's display condition is based on REQUEST = SUBMIT.
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  • OnClick JavaScript error

    I have made several changes to my nav bar through Fireworks
    and exported, which I have done a million times, but this time when
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    At line 438 of File C:\Program Files\Macromedia\Dreamweaver
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    Don't use FW menus.
    You can try this simple fix -
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    Murray --- ICQ 71997575
    Adobe Community Expert
    (If you *MUST* email me, don't LAUGH when you do so!)
    ==================
    http://www.dreamweavermx-templates.com
    - Template Triage!
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
    Tutorials & Resources
    http://www.macromedia.com/support/search/
    - Macromedia (MM) Technotes
    ==================
    "BigD05" <[email protected]> wrote in
    message
    news:es6jpt$551$[email protected]..
    >I have made several changes to my nav bar through
    Fireworks and exported,
    >which
    > I have done a million times, but this time when I inser
    Fireworkd HTML
    > image it
    > gives me the following message:
    >
    > While executing onClick in Fireworks HTML.htm, the
    following JavaScript
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    > menuFn.match(searchPatt)has no properties.
    >
    > I should tell you we have two sites we are putting this
    in. One to test
    > pages
    > and one that is live.
    >
    > Any help would be great!
    >
    > BigD
    >
    >

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