Send the billing output by e-mail for the user

Hi,
Can you tell me if it's possible to send the billing output by e-mail (Medium = 5 - External send) for the user that create the billing document? the e-mail of the user is in SU01D.
Thanks in advance
Dora

Hi Dora,
What you can do is when you want to send a mail to customer after you receive the email for bill is do the following settings.
1) Create a condition record VV31 with the required Key combination where you can give the name of the Employee or end user with the email id.
2) Select the trasmission medium as 7 ( Simple Mail)
3) Once the Billing is done E-Mail will be triggered.
4) Downlaod it or forward it to your client with the additional text in the E-Mail.
Hope this helps.
Thanks and Regards
Rohit Dujari

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see the sample program using both he fun modules for sending some mails
REPORT zm_reservation_alert
       NO STANDARD PAGE HEADING
       MESSAGE-ID zm_msg.
       D A T A B A S E T A B L E S   D E C L A R A T I O N
               T Y P E S D E C L A R A T I O N S
Reservations Main Structure
TYPES: BEGIN OF s_res,
         rsnum TYPE rsnum,                   " Reservation No
         rspos TYPE rspos,                   " Item No
         usnam TYPE usnam,                   " User Name
         bwart TYPE bwart,                   " Movement Type
         aufnr TYPE aufnr,                   " Order Number
         rsart TYPE rsart,                   " Record Type
         bdart TYPE bdart,                   " Reservation Type
         matnr TYPE matnr,                   " Material No
         bdter TYPE bdter,                   " Req Date
         menge TYPE menge_d,                 " Quantity
         kostl TYPE kostl,                   " Cost Center
         usrid TYPE sysid,                   " User ID
       END OF s_res.
Output Main Structure
TYPES: BEGIN OF s_rep,
         usnam TYPE usnam,                   " User Name
         rsnum TYPE rsnum,                   " Reservation No
         rspos TYPE rspos,                   " Item No
         matnr TYPE matnr,                   " Material No
         bdter TYPE bdter,                   " Req Date
         menge TYPE menge_d,                 " Quantity
         kostl TYPE kostl,                   " Cost Center
         aufnr TYPE aufnr,                   " Order Number
       END OF s_rep.
User Dept Details
TYPES: BEGIN OF s_dept,
         pernr TYPE persno,                  " Personal No
         usrid TYPE sysid,                   " User ID
         orgeh TYPE orgeh,                   " Orgn Unit
         orgtx TYPE orgtx,                   " Dept Name
       END OF s_dept.
For Send Mail Purpose
DATA : i_doc_data LIKE sodocchgi1.
DATA : BEGIN OF i_pack_list OCCURS 0.
        INCLUDE STRUCTURE sopcklsti1.
DATA : END OF i_pack_list.
DATA : BEGIN OF i_receivers OCCURS 0.
        INCLUDE STRUCTURE somlreci1.
DATA : END OF i_receivers.
DATA : BEGIN OF i_contents OCCURS 0.
        INCLUDE STRUCTURE solisti1.
DATA : END OF i_contents.
DATA : BEGIN OF i_header OCCURS 0.
        INCLUDE STRUCTURE solisti1.
DATA : END OF i_header.
DATA : BEGIN OF i_att OCCURS 0.
        INCLUDE STRUCTURE solisti1.
DATA : END OF i_att.
Internal table for bdcdata
DATA : it_bdcdata LIKE bdcdata OCCURS 0 WITH HEADER LINE.
Internal table to handle messages
DATA : it_messages LIKE bdcmsgcoll OCCURS 0 WITH HEADER LINE.
           D A T A D E C L A R A T I O N S
DATA: gv_lines TYPE sy-index,           " Total Lines int Table
      gv_days   TYPE i,                  " Difference Days
      gv_date   TYPE sy-datum,           " Date
      gv_date1 TYPE sy-datum,           " Date
      gv_date2 TYPE sy-datum,           " Date
      gv_text(85),                       " Text Field
      gv_mesg(70),                       " Error Messages
      gv_bdc,                            " BDC Flag
      gv_flag TYPE i,                    " Flag
      gv_ernam TYPE ernam.               " User ID
            C O N S T A N T S     D E C L A R A T I O N S
CONSTANTS: c_x                VALUE 'X',         " Flag
           c_endda TYPE endda VALUE '99991231'. " Date
     I N T E R N A L T A B L E S D E C L A R A T I O N S
DATA: i_res TYPE STANDARD TABLE OF s_res WITH HEADER LINE, " Reservns
      i_dept TYPE STANDARD TABLE OF s_dept WITH HEADER LINE, " Dept
      i_rep TYPE STANDARD TABLE OF s_rep WITH HEADER LINE. " Output
               S T A R T - O F - S E L E C T I O N                   *
START-OF-SELECTION.
Fetch main data
PERFORM fetch_data.
Process data
PERFORM process_data.
*&      Form fetch_data
Fetching the Reservations related data from Database Tables
FORM fetch_data .
CLEAR: gv_date, gv_date1, gv_date2.
gv_date = sy-datum.
gv_date1 = sy-datum - 10.
gv_date2 = sy-datum + 10.
CLEAR i_res.
REFRESH i_res.
SELECT a~rsnum                    " Reservation No.
         b~rspos                    " Reservation Item
         a~usnam                    " User Name
         a~bwart                    " Movement Type
         a~aufnr                    " Order Number
         b~rsart                    " Record Type
         b~bdart                    " Reservation Type
         b~matnr                    " Material No
         b~bdter                    " Req Date
    INTO TABLE i_res
    FROM rkpf AS a JOIN resb AS b
    ON arsnum = brsnum
    WHERE ( b~bdter BETWEEN gv_date1 AND gv_date2 ) AND
          b~xloek EQ ' '.
SORT i_res BY rsnum rspos.
DELETE ADJACENT DUPLICATES FROM i_res COMPARING matnr.
Add userid into the i_usr int table
LOOP AT i_res.
    i_res-usrid = i_res-usnam.
    MODIFY i_res INDEX sy-tabix.
ENDLOOP.
IF NOT i_res[] IS INITIAL.
Get the User Dept Name
    CLEAR i_dept.
    REFRESH i_dept.
    SELECT a~pernr                    " Personal No
           a~usrid                    " User ID
           b~orgeh                    " Orgn Unit
           c~orgtx                    " Dept Name
      INTO TABLE i_dept
      FROM pa0105 AS a JOIN pa0001 AS b
      ON apernr = bpernr JOIN t527x AS c
      ON borgeh = corgeh
      FOR ALL ENTRIES IN i_res
      WHERE a~usrid = i_res-usrid AND
            a~endda EQ c_endda AND
            b~endda EQ c_endda.
ENDIF.
SORT i_dept BY pernr.
DELETE ADJACENT DUPLICATES FROM i_dept COMPARING pernr.
Move the Creator of Reservation to a diff table
LOOP AT i_res.
    MOVE-CORRESPONDING i_res TO i_rep.
    APPEND i_rep.
    CLEAR i_rep.
ENDLOOP.
SORT i_rep BY usnam rsnum rspos.
ENDFORM.                               " Fetch_Data
*&      Form process_data
Process the Reservations related data for Expiry Date
FORM process_data .
DATA: lv_date1 LIKE sy-datum,
        lv_date2 LIKE sy-datum,
        lv_date3(10),
        lv_menge(13),
        lv_tabix LIKE sy-tabix.
LOOP AT i_rep.
    CLEAR: gv_days, gv_text, lv_date1, lv_date2,lv_date3.
    lv_tabix = sy-tabix.
    AT NEW usnam.
Populate the Contents Table
      CLEAR i_att.
      REFRESH i_att.
      i_att = 'Reservations Reminder'(014).
      APPEND i_att.
      i_att = '----
      APPEND i_att.
      i_att-line = '     '.
      APPEND i_att.
      READ TABLE i_dept WITH KEY usrid = i_rep-usnam.
      CONCATENATE 'Name:'(003) i_rep-usnam 'Dept:'(015) i_dept-orgtx
      INTO i_att-line SEPARATED BY space.
      APPEND i_att.
      i_att-line = '     '.
      APPEND i_att.
      i_att = 'Please find the List of expiring Reservations'(004).
      APPEND i_att.
      i_att-line = ' '.
      APPEND i_att.
      CONCATENATE '--' '' '--
' INTO
      i_att-line SEPARATED BY space.
      APPEND i_att.
    CONCATENATE 'Reservation #'(006) 'Material #'(007) ' Quantity'(002)
    'Due Date'(008) 'Work Center/CC'(005) INTO
    i_att-line SEPARATED BY space.
      APPEND i_att.
      CONCATENATE '--' '' '--
' INTO
      i_att-line SEPARATED BY space.
      APPEND i_att.
      i_att-line = ' '.
      APPEND i_att.
    ENDAT.
    gv_days = i_rep-bdter - gv_date.
    lv_date1 = i_rep-bdter + 5.
    lv_date2 = i_rep-bdter + 10.
    MOVE i_rep-menge TO lv_menge.
    WRITE i_rep-bdter TO lv_date3.
    IF gv_days = 10.
      IF i_rep-aufnr <> space.
        CONCATENATE i_rep-rsnum i_rep-matnr lv_menge lv_date3
         i_rep-aufnr 'is due for 10 days. Please collect'(009)
         INTO gv_text SEPARATED BY space.
      ELSE.
        CONCATENATE i_rep-rsnum i_rep-matnr lv_menge lv_date3
         i_rep-kostl 'is due for 10 days. Please collect'(009)
         INTO gv_text SEPARATED BY space.
      ENDIF.
      i_att-line = gv_text.
      APPEND i_att.
      CLEAR i_att.
      CLEAR gv_text.
    ENDIF.
    IF gv_days = 5.
      IF i_rep-aufnr <> space.
        CONCATENATE i_rep-rsnum i_rep-matnr lv_menge lv_date3
        i_rep-aufnr 'is due for 5 days. Please collect'(010)
        INTO gv_text SEPARATED BY space.
      ELSE.
        CONCATENATE i_rep-rsnum i_rep-matnr lv_menge lv_date3
        i_rep-kostl 'is due for 5 days. Please collect'(010)
        INTO gv_text SEPARATED BY space.
      ENDIF.
      i_att-line = gv_text.
      APPEND i_att.
      CLEAR i_att.
      CLEAR gv_text.
    ENDIF.
    IF gv_date = lv_date1.
      IF i_rep-aufnr <> space.
        CONCATENATE i_rep-rsnum i_rep-matnr lv_menge lv_date3
        i_rep-aufnr 'is getting cancelled on'(011) lv_date2
        INTO gv_text SEPARATED BY space.
      ELSE.
        CONCATENATE i_rep-rsnum i_rep-matnr lv_menge lv_date3
        i_rep-kostl 'is getting cancelled on'(011) lv_date2
        INTO gv_text SEPARATED BY space.
      ENDIF.
      i_att-line = gv_text.
      APPEND i_att.
      CLEAR i_att.
      CLEAR gv_text.
    ENDIF.
    IF gv_date = lv_date2.
      IF i_rep-aufnr <> space.
        CONCATENATE i_rep-rsnum i_rep-matnr lv_menge lv_date3
        i_rep-aufnr 'is being cancelled'(012)
        INTO gv_text SEPARATED BY space.
      ELSE.
        CONCATENATE i_rep-rsnum i_rep-matnr lv_menge lv_date3
        i_rep-kostl 'is being cancelled'(012)
        INTO gv_text SEPARATED BY space.
      ENDIF.
      i_att-line = gv_text.
      APPEND i_att.
      CLEAR i_att.
      CLEAR gv_text.
Mark the Reservation Item 'DELETED' using BDC.
     UPDATE resb SET xloek = c_x.
      PERFORM delete_item_resb.
    ENDIF.
    AT END OF usnam.
      IF ( gv_days = 10 OR gv_days = 5 OR gv_date = lv_date1 OR
           gv_date = lv_date2 ).
Read the User who creates the Reservn and send a mail alert to him
        CLEAR : i_receivers,gv_ernam.
        REFRESH: i_receivers.
        READ TABLE i_rep INDEX lv_tabix.
        gv_ernam = i_rep-usnam.
        IF gv_ernam <> space.
Send mail Alert to PR Creator(SAP inbox)
          PERFORM send_alert_data.
Send Mail to External Mail ID of the SAP USER
          PERFORM send_mail_external.
        ENDIF.
      ENDIF.
    ENDAT.
ENDLOOP.
ENDFORM.                              " Process_data
*&      Form delete_item_resb
Set the Deletion Indicator for the Res. Item in RESB
FORM delete_item_resb.
gv_bdc = 'N'.
Perform to fill it_bdcdata.
PERFORM fill_it_bdcdata.
Call the Transaction MB22
CALL TRANSACTION 'MB22' USING it_bdcdata MODE 'A' UPDATE 'S'
                                MESSAGES INTO it_messages.
IF sy-subrc <> 0.
    gv_flag = 1.
If error occurs in transaction mode run bdc session for that data
    PERFORM bdc_process.
ENDIF.
Handles error messages
PERFORM error_messages.
CLEAR   : it_bdcdata, it_messages.
REFRESH : it_bdcdata, it_messages.
IF gv_bdc = 'O'.
close bdc if it is open
    PERFORM close_bdc.
ENDIF.
ENDFORM.             "delete_item_resb
*&      Form FILL_IT_BDCDATA
Filling Bdcdata structure with data
FORM fill_it_bdcdata.
PERFORM bdc_dynpro      USING 'SAPMM07R' '0560'.
PERFORM bdc_field       USING 'BDC_CURSOR'
                                'RM07M-RSPOS'.
PERFORM bdc_field       USING 'BDC_OKCODE'
                                '/00'.
PERFORM bdc_field       USING 'RM07M-RSNUM'
                                i_rep-rsnum.
PERFORM bdc_field       USING 'RM07M-RSPOS'
                                i_rep-rspos.
PERFORM bdc_dynpro      USING 'SAPMM07R' '0510'.
PERFORM bdc_field       USING 'BDC_CURSOR'
                                'RESB-XLOEK'.
PERFORM bdc_field       USING 'BDC_OKCODE'
                                '/00'.
PERFORM bdc_field       USING 'RESB-XLOEK'
                                 c_x.
PERFORM bdc_dynpro      USING 'SAPLKACB' '0002'.
PERFORM bdc_field       USING 'BDC_CURSOR'
                                'COBL-KOSTL'.
PERFORM bdc_field       USING 'BDC_OKCODE'
                                '=ENTE'.
PERFORM bdc_dynpro      USING 'SAPMM07R' '0510'.
PERFORM bdc_field       USING 'BDC_CURSOR'
                                'RESB-ERFMG'.
PERFORM bdc_field       USING 'BDC_OKCODE'
                                '=BU'.
PERFORM bdc_dynpro      USING 'SAPLKACB' '0002'.
PERFORM bdc_field       USING 'BDC_CURSOR'
                                'COBL-KOSTL'.
PERFORM bdc_field       USING 'BDC_OKCODE'
                                '=ENTE'.
ENDFORM.                    " FILL_IT_BDCDATA
*&      Form BDC_DYNPRO
Filling the it_bdcdata table with program name & screen number
FORM bdc_dynpro USING    program LIKE bdcdata-program
                         dynpro LIKE bdcdata-dynpro.
it_bdcdata-program = program.
it_bdcdata-dynpro = dynpro.
it_bdcdata-dynbegin = 'X'.
APPEND it_bdcdata.
CLEAR it_bdcdata.
ENDFORM.                    " BDC_DYNPRO
*&      Form BDC_FIELD
Filling it_bdcdata with field name and field value
FORM bdc_field USING fnam LIKE bdcdata-fnam
                     fval.
it_bdcdata-fnam = fnam.
it_bdcdata-fval = fval.
APPEND it_bdcdata.
CLEAR it_bdcdata.
ENDFORM.                    " BDC_FIELD
*&      Form ERROR_MESSAGES
Displaying error messages
FORM error_messages.
CALL FUNCTION 'FORMAT_MESSAGE'
    EXPORTING
      id        = sy-msgid
      lang      = sy-langu
    IMPORTING
      msg       = gv_mesg
    EXCEPTIONS
      not_found = 1
      OTHERS    = 2.
LOOP AT it_messages WHERE msgtyp = 'E'.
    WRITE : / 'Message :'(001) ,gv_mesg.
    CLEAR it_messages.
ENDLOOP.
ENDFORM.                    " ERROR_MESSAGES
*&      Form BDC_PROCESS
Open bdc session if call transaction fails
FORM bdc_process.
IF gv_bdc = 'N'.
open bdc session
    PERFORM open_bdc.
    gv_bdc = 'O'.
ENDIF.
IF gv_bdc = 'O'.
insert data into bdc session
    PERFORM insert_bdc.
ENDIF.
ENDFORM.                    " BDC_PROCESS
*&      Form OPEN_BDC
Calling function module to open bdc session
FORM open_bdc.
CALL FUNCTION 'BDC_OPEN_GROUP'
    EXPORTING
      client              = sy-mandt
      group               = 'ZMM'
      keep                = 'X'
      user                = sy-uname
    EXCEPTIONS
      client_invalid      = 1
      destination_invalid = 2
      group_invalid       = 3
      group_is_locked     = 4
      holddate_invalid    = 5
      internal_error      = 6
      queue_error         = 7
      running             = 8
      system_lock_error   = 9
      user_invalid        = 10
      OTHERS              = 11.
ENDFORM.                    " OPEN_BDC
*&      Form INSERT_BDC
Insert it_bdcdata into bdc by calling function module bdc_insert
FORM insert_bdc.
CALL FUNCTION 'BDC_INSERT'
    EXPORTING
      tcode            = 'MB22'
    TABLES
      dynprotab        = it_bdcdata
    EXCEPTIONS
      internal_error   = 1
      not_open         = 2
      queue_error      = 3
      tcode_invalid    = 4
      printing_invalid = 5
      posting_invalid = 6
      OTHERS           = 7.
ENDFORM.                    " INSERT_BDC
*&      Form CLOSE_BDC
Closing bdc session
FORM close_bdc.
CALL FUNCTION 'BDC_CLOSE_GROUP'
    EXCEPTIONS
      not_open    = 1
      queue_error = 2
      OTHERS      = 3.
ENDFORM.                    " CLOSE_BDC
*&      Form send_alert_data
    Send Alert for the Expired Contract
FORM send_alert_data .
CLEAR: gv_lines,i_receivers, i_header, i_contents,i_doc_data.
REFRESH : i_receivers,i_header,i_contents.
DESCRIBE TABLE i_att LINES gv_lines.
i_receivers-receiver = gv_ernam.
i_receivers-receiver = 'SSHEIK'.
i_receivers-rec_type = 'B'.
i_receivers-rec_date = sy-datum.
i_receivers-express = 'X'.
i_receivers-com_type = 'INT'.
i_receivers-notif_del = 'X'.
APPEND i_receivers.
i_doc_data-obj_name = 'SAPoffice'(013).
i_doc_data-obj_descr = 'Reservations Reminder'(014).
i_doc_data-obj_langu = 'E'.
i_doc_data-no_change = c_x.
i_doc_data-obj_prio = 1.
i_doc_data-priority = 1.
i_doc_data-doc_size = ( gv_lines - 1 ) * 255 + 135.
i_pack_list-transf_bin = c_x.
i_pack_list-head_start = '1'.
i_pack_list-head_num = '1'.
i_pack_list-body_start = '1'.
i_pack_list-body_num = gv_lines.
i_pack_list-doc_type = 'DOC'.
i_pack_list-obj_name = 'SAPoffice'(013).
i_pack_list-obj_descr = 'Reservations Reminder'(014).
i_pack_list-obj_langu = 'E'.
i_pack_list-doc_size = ( gv_lines - 1 ) * 255 + 135.
APPEND i_pack_list.
i_header-line = 'Header'. APPEND i_header.
Data for contents
i_contents-line = 'Please find the Reservations Due List'(016).
APPEND i_contents.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      document_data                    = i_doc_data
     PUT_IN_OUTBOX                    = 'X'
IMPORTING
SENT_TO_ALL                      =
NEW_OBJECT_ID                    =
    TABLES
      packing_list                     = i_pack_list
      object_header                    = i_header
      contents_bin                     = i_att
      contents_txt                     = i_contents
      receivers                        = i_receivers
   EXCEPTIONS
     too_many_receivers               = 1
     document_not_sent                = 2
     document_type_not_exist          = 3
     operation_no_authorization       = 4
     parameter_error                  = 5
     x_error                          = 6
     enqueue_error                    = 7
     OTHERS                           = 8.
IF sy-subrc = 0.
    MESSAGE i000 WITH 'Mail Sucessfully sent'(017).
ELSE.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
         WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDFORM.                    " send_alert_data
*&      Form send_mail_external
Send mail to External MAIL ID of the PR Creator
FORM send_mail_external.
DATA : lv_str(24), lv_str1(40),
         lv_pernr LIKE adr6-persnumber,
         lv_adrnr LIKE adr6-addrnumber,
         lv_usrid LIKE pa0105-usrid,
         lv_mail LIKE adr6-smtp_addr,
         lv_sendor   TYPE syuname,
         lv_receiver TYPE string,
         lv_header   TYPE string,
         lv_body     TYPE string.
CLEAR: lv_pernr, lv_usrid, lv_adrnr,
         lv_mail, lv_sendor, lv_receiver,
         lv_header, lv_body .
lv_usrid = gv_ernam.
SELECT SINGLE persnumber addrnumber FROM usr21
         INTO (lv_pernr,lv_adrnr)
         WHERE bname = lv_usrid.
IF sy-subrc = 0.
    SELECT SINGLE smtp_addr INTO lv_mail FROM adr6
           WHERE addrnumber = lv_adrnr AND
                 persnumber = lv_pernr.
    IF sy-subrc <> 0.
      CONCATENATE lv_usrid '@anc.com' INTO lv_mail.
      lv_receiver = lv_mail.
    ELSE.
      lv_receiver = lv_mail.
    ENDIF.
   lv_receiver = '[email protected]'.
    lv_sendor = 'JALKHATAM'.
    lv_header = 'Reservations Reminder'(014).
    lv_str = 'Pls check your SAP Inbox'(019).
    lv_str1 = 'for the status of Reservations Due List'(020).
    CONCATENATE lv_str lv_str1 INTO lv_body
    SEPARATED BY space.
Call Function Module To send mail
    CALL FUNCTION 'UWSP_SEND_MAIL_TO_WEB'
      EXPORTING
        id_header           = lv_header
        id_body             = lv_body
        id_receiver         = lv_receiver
        id_sender           = lv_sendor
ID_HTML_MAIL         =
       id_commit_work       = 'X'
     EXCEPTIONS
       error                = 1
       OTHERS               = 2.
    IF sy-subrc <> 0.
      MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
              WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
    ENDIF.
ENDIF.
ENDFORM.                    " send_mail_external
Reward points for useful Answers
Regards
Anji

Control Approval mails for every user

Hi everyone,
I have following question:
We have implemented an approval workflow to publish documents in our CM. If a user submits a document to approval, an email will be sent to the person who has to approve the document and a workitem is sent to the UWL. How can I suspend the sending of the email, so that the approver only gets a workitem to the UWL and not an email in addition too? Is it possilbe to control that for each user like in R/3 SBWP?
Regards,
Andreas

Hi Patricio,
yes, that would be the easy way! But I don't want to remove the email channel, because user should still be able to send emails etc. from portal. also the feedback, collaboration services should send mails. I only want to suspend the email notifications for the approval process!
Regards,
Andreas

Voice mail for one user with two extensions

Environment:
Cisco Unified CM Administration System version: 7.1.3.30000-1
Cisco Unity Connection Administration Version 7.1.3.10000-68
We have a user this year that will be wearing two hats and will have offices in two different locations. I have both extensions as a line on each phone. Now I just need to point both extensions to the same voicemail box or give the user two mail boxes. It seems that CM Administration only supports one voicemail box per user. I think it would be easier for the user to only have to check one mail box by having both extensions point to the same VM. How can I accomplish this?

Hi Andy,
Let's say the user has numbers 7005 & 8450 but we want only one mailbox
@ 7005. There are a couple of ways to do this.
In CUCM go to> Feature> Voicemail> Voicemail Profile and create a new Profile called XXXX (whatever name you want) with a Description called "XXXX username Mailbox" the Voice Mail Box Mask will be 7005> Save
Then via CUCM go to the Users Phones> under Directory Number Config for 8450> Voicemail Profile and change to XXXX (created previously in above steps)>Update>Reset
Now when a call routes via forward to Unity Connection it will reach the Mailbox @ 7005.
Or in Unity Connection set up Alternate Extension so that 8450 is an Alternate Extension for 7005 etc.
Cheers!
Rob
"I don't know how, I don't know when
But you and I will meet again "
- Tom Petty

Jabber voice mail for some users.

Dears,
J4W voicemail works perfect with default config.xml file for some of the users and for some of the users it shows the attached when clicked on voicemail tab. I have create 2 no's of sevice profile, the voice mail credential set for both service profile is Unified CM IM and presence.
I can understand the prompt as it is asking for voicemail password for that reason i have to create a custom config.xml file and i have to upload in TFTP server, But my concern is why it is working for some of the users without config.xml file and for some users it is prompting for username and password.
Thanks

Dears,
the profile are different, but if i put the the other users working profile also it is not working.
The voice mail server is showing not connected in jabber,
Any hints.
Thanks

Send SAP Script output (PDF) through Mail

Dear Friends,
Looking for sample program to send <b>SAP Script</b> output in PDF format to external mails while printing.
Regards,
Praveen Lobo

Hi,
better option is to convert your spool request to PDF and send it
call function 'CONVERT_ABAPSPOOLJOB_2_PDF'
exporting
src_spoolid = mi_rqident
no_dialog = c_no
dst_device = c_device
importing
pdf_bytecount = gd_bytecount
tables
pdf = it_pdf_output
exceptions
err_no_abap_spooljob = 1
err_no_spooljob = 2
err_no_permission = 3
err_conv_not_possible = 4
err_bad_destdevice = 5
user_cancelled = 6
err_spoolerror = 7
err_temseerror = 8
err_btcjob_open_failed = 9
err_btcjob_submit_failed = 10
err_btcjob_close_failed = 11
others = 12.
check sy-subrc = 0.
Transfer the 132-long strings to 255-long strings
loop at it_pdf_output.
translate it_pdf_output using ' ~'.
concatenate gd_buffer it_pdf_output into gd_buffer.
endloop.
translate gd_buffer using '~ '.
do.
it_mess_att = gd_buffer.
append it_mess_att.
shift gd_buffer left by 255 places.
if gd_buffer is initial.
exit.
endif.
enddo.
then call FM after populating attachment data
call function 'SO_DOCUMENT_SEND_API1'
exporting
document_data = w_doc_data
put_in_outbox = 'X'
sender_address = ld_sender_address
sender_address_type = ld_sender_address_type
commit_work = 'X'
importing
sent_to_all = w_sent_all
tables
packing_list = t_packing_list
contents_bin = t_attachment
contents_txt = it_message
receivers = t_receivers
exceptions
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3

Delayed mail for internal user send a mail to gmail account

hi to every one,
Today we are facing an issue in exchange server 2010
Whenever internal user send a mail to some of gmail accounts user receives a mail from postmaster states that
This is an automatically generated Delivery Status Notification.
THIS IS A WARNING MESSAGE ONLY.
YOU DO NOT NEED TO RESEND YOUR MESSAGE.
Delivery to the following recipients has been delayed.
Action: delayed
Status: 4.4.7
Will-Retry-Until:
Regards
Kart26

Hi,
Did the issue occur when the specific user you mentioned above sent email to two gmail users at a time?
Is there any recipient limit for this specific user?
To narrow down the issue, I recommend you check the smtp log about this specific user for related messages.
Best regards,
Belinda
Belinda Ma
TechNet Community Support

Unity 3.1(5) prblm retrieving voice mail for single user

I have a customer with one user who cannot retrieve their voice mail new / saved. When she logs into via their extension it prompts for option 1 new 2 saved. Taking option 1 and it loops back to the begining. I have refreshed and sync MWI and also checked the TSP settings and also the Exchange server. Have rebooted Unity and still the issue remains. Any ideas or possible resolves?

Did you check the phone? is it same from any phone? re create the mail box and see another option.
Baseer.

Viewing mail box and number of unread mails for each user

i need to know if there is a ready made portlet to get the number of unread messages from my mail box, and if there is no such portlet , what is the best way to do it and where to start
thank you for your time...

There is a set of portlets for Microsoft Exchange that will be published via the PDK shortly. The set contains a portlet for email, contacts, and schedules.

Sending report output via E-mail (excel pivoted format)

Hi all,
i have a written a report where i need to send the report output to somebody via
E-mail.i am sending this report output via E-mail successfully.The receiver receives, my output in excel format.but this excel is not <b>pivoted</b>.
i want , the receiver should get my output in pivoted excel format.i.e my output data should be exactly fit in the excel sheet.
now the columns in excel sheet are overlapping.once i double clicked, the columns are getting separated.i do not want to double click.i want all the columns should come properly i.e excel field length should be adjusted as per the output field length.
i am giving my coding below.plz suggest how i can do the above thing .it's urgent.
any idea will be highly appreaciated.
Regards
if not p_email1 is initial.
     perform fill_report_csv.
     perform f_send_internet_mail.
endif.
FORM fill_report_csv.
   data :   l_text(232) type c,
           v_matnr1(21) type c,
           v_matnr(21) type c,
           v_matkl(14) type c,
           v_maktx(45) type c,
           v_ttlstk(14) type c,
           v_verpr(14) type c,
           v_werks(14) type c,
           v_lgort(14) type c,
           v_char(10) type c,
           v_stks type p ,
           v_po(40) type c,
           v_qty(13) type c,
            v_qty1 type sy-datum,
           v_date(15) type c,
           v_date1(15) TYPE C,
           v_name(35) type c,
           v_eknam(18) type c,
           v_lifnr(15) type c,
        l_po(40) type c,
        v_matnr(20) type c,
         l_rate(11) type p decimals 5,
         l_flag type c.
concatenate c_equal c_colon 'PO no.' c_colon
                into v_po.
concatenate c_equal c_colon 'Material no.' c_colon
                into v_matnr.
concatenate c_equal c_colon 'Description.' c_colon
                into v_maktx.
concatenate c_equal c_colon 'Due Qty.' c_colon
                into v_qty.
concatenate c_equal c_colon 'Del Date.' c_colon
                into v_date.
concatenate c_equal c_colon 'Vendor.' c_colon
                into v_name.
concatenate c_equal c_colon 'Buyer.' c_colon
                into v_eknam.
concatenate c_equal c_colon 'Vendor Code.' c_colon
                into v_lifnr.
concatenate
         v_po v_matnr v_maktx v_qty
         v_date v_name v_eknam v_lifnr
         into i_download
         SEPARATED BY con_tab.
append i_download .
clear : v_po,v_matnr, v_maktx, v_qty, v_date, v_name, v_eknam,v_lifnr .
clear wa_output.
loop at i_output into wa_output.
   on change of wa_output-ebeln.
     clear v_lines.
     loop at i_eket into wa_eket
             where ebeln = wa_output-ebeln.
       v_lines = v_lines + 1.
       clear wa_eket.
     endloop.
**-- Checking of page break
     v_lines = sy-linno + v_lines .
     if 55 < v_lines .
       write:/0(161) sy-uline.
       new-page.
     endif.
clear v_lines.
      loop at i_eket into wa_eket
              where ebeln = wa_output-ebeln.
        v_lines = v_lines + 1.
        clear wa_eket.
      endloop.
*-- Calculating the due qty.
    wa_output-dumng = wa_output-menge - wa_output-wemng.
*-- Writing the Line items of the PO.
    read table i_ekpo into wa_ekpo
          with key ebeln = wa_output-ebeln
                   ebelp = wa_output-ebelp.
     l_rate = wa_ekpo-netpr / wa_ekpo-peinh.
*-- Writing of PO detail
     if wa_output-dumng gt 0 .
     v_qty = wa_output-dumng.
    v_date1 = wa_output-eindt.
    v_maktx = wa_output-maktx.
     if wa_output-maktx+0(1) = '"' .
            concatenate c_equal wa_output-maktx
               into v_maktx .
         else .
            concatenate c_equal c_colon wa_output-maktx c_colon
               into v_maktx .
         endif .
   if wa_output-name1+0(1) = '"' .
            concatenate c_equal wa_output-name1
               into v_name .
         else .
            concatenate c_equal c_colon wa_output-name1 c_colon
               into v_name .
         endif .
    v_name = wa_output-name1.
    v_lifnr = wa_output-lifnr.
     write wa_output-eindt to v_date1 DD/MM/YYYY.
     concatenate '="' wa_output-ebeln '/'
            wa_output-ebelp '"' into v_po .
     concatenate '="' wa_output-matnr '"' into v_matnr .
         concatenate c_equal c_colon wa_output-maktx c_colon
           into v_maktx .
          concatenate c_equal c_colon wa_output-dumng c_colon
           into v_qty1 .
           concatenate c_equal c_colon wa_output-eindt c_colon
           into v_date1 .
          concatenate c_equal c_colon wa_output-name1 c_colon
           into v_name .
            concatenate c_equal c_colon wa_output-eknam c_colon
            into v_eknam .
          concatenate c_equal c_colon wa_output-lifnr c_colon
           into v_lifnr .
          concatenate c_equal c_colon wa_mard-werks '/'
           wa_mard-lgort c_colon
           into v_lgort .
             concatenate '="' wa_output-lifnr '"' into v_lifnr .
condense:v_po,v_matnr, v_maktx, v_qty, v_date, v_name, v_eknam,v_lifnr .
     concatenate
         v_po v_matnr v_maktx v_qty
         v_date1 v_name v_eknam v_lifnr
         into i_download
         SEPARATED BY con_tab.
    concatenate con_cret i_download INTO i_download .
    append i_download .
endif.
clear : v_po,v_matnr, v_maktx, v_qty, v_date, v_name, v_eknam,v_lifnr .
endloop.
ENDFORM.                    " fill_report_csv
*&      Form f_send_internet_mail
      text
--> p1        text
<-- p2        text
FORM f_send_internet_mail.
Variables
data:   it_packing_list like sopcklsti1 occurs 0 with header line,
        it_contents like solisti1 occurs 0 with header line,
        it_receivers like somlreci1 occurs 0 with header line,
        it_attachment like solisti1 occurs 0 with header line,
        gd_cnt type i,
        gd_sent_all(1) type c,
        gd_doc_data like sodocchgi1,
        gd_error type sy-subrc.
data:   it_message type standard table of SOLISTI1 initial size 0
                with header line.
data : found_receiver type c,
       v_title(80) type c,
       l_text(180) type c.
Fill the document data.
gd_doc_data-doc_size = 1.
Adds text to email text table
append 'Pls see attached open purchase order report.' to it_message.
append '' to it_message.
concatenate 'Note: This is system generated report'
              ', figures may subject to actual physical count.'
              into l_text separated by space.
append l_text to it_message.
Populate the subject/generic message attributes
CLEAR gd_doc_data.
READ TABLE i_download INDEX w_cnt.
gd_doc_data-doc_size =
     ( w_cnt - 1 ) * 255 + STRLEN( i_download ).
gd_doc_data-obj_langu = sy-langu.
gd_doc_data-obj_name   = 'SAPRPT'.
if p_asdate is initial .
     concatenate p_title ' '
              sy-datum sy-uzeit into v_title separated by space.
else .
    concatenate p_title ' '
             p_bldat p_cputm into v_title separated by space.
endif .
gd_doc_data-obj_descr = v_title .
gd_doc_data-sensitivty = 'F'.
CLEAR t_attachment.
REFRESH t_attachment.
t_attachment[] = i_download[].
Describe the body of the message
clear it_packing_list.
refresh it_packing_list.
it_packing_list-transf_bin = space.
it_packing_list-head_start = 1.
it_packing_list-head_num = 0.
it_packing_list-body_start = 1.
describe table it_message lines it_packing_list-body_num.
it_packing_list-doc_type = 'RAW'.
append it_packing_list.
Create attachment notification
it_packing_list-transf_bin = 'X'.
it_packing_list-head_start = 1.
it_packing_list-head_num   = 1.
it_packing_list-body_start = 1.
DESCRIBE TABLE t_attachment LINES it_packing_list-body_num.
it_packing_list-doc_type   = 'XLS'.
it_packing_list-obj_descr = 'OPEN PURCHASE ORDER' .
it_packing_list-obj_name   = 'PO.XLS' .
it_packing_list-doc_size   = it_packing_list-body_num * 255.
APPEND it_packing_list.
assign SAP user smtp address from successful retrieval.
loop at p_email.
Add the recipients email address
     found_receiver = 'X' .
     it_receivers-receiver = p_email-low.
     it_receivers-rec_type = 'U'.
     it_receivers-com_type = 'INT'.
     it_receivers-notif_del = ''.
     it_receivers-notif_ndel = 'X'.
     append it_receivers .
endloop .
Add default recipient email when unable to locate purc group email
   if found_receiver is initial .
       it_receivers-receiver = p_email.
       it_receivers-rec_type = 'U'.
       it_receivers-com_type = 'INT'.
       it_receivers-notif_del = ''.
       it_receivers-notif_ndel = 'X'.
      append it_receivers.
   endif .
Call the FM to post the message to SAPMAIL
call function 'SO_NEW_DOCUMENT_ATT_SEND_API1'
       exporting
            document_data              = gd_doc_data
            put_in_outbox              = 'X'
            commit_work                = 'X'
       importing
            sent_to_all                = gd_sent_all
       tables
            packing_list               = it_packing_list
            contents_bin               = t_attachment
            contents_txt               = it_message
            receivers                  = it_receivers
       exceptions
            too_many_receivers         = 1
            document_not_sent          = 2
            document_type_not_exist    = 3
            operation_no_authorization = 4
            parameter_error            = 5
            x_error                    = 6
            enqueue_error              = 7
            others                     = 8.
Store function module return code
gd_error = sy-subrc.
Get it_receivers return code
loop at it_receivers.
endloop.
Instructs mail send program for SAPCONNECT to send email.
wait up to 2 seconds.
if gd_error eq 0.
      submit rsconn01 with mode = 'INT'
                    with output = ' '
                    and return.
endif.
ENDFORM.                    " f_send_internet_mail

Hi,
go through this link,
http://www.sapdevelopment.co.uk/reporting/email/emailhome.htm
you have some sample programs.
Regards,
Raghavendra

How to block the status mail for an inbound Idoc to a specific user

Hi,
I have to stop sending the error status mail to a specific user depenidng on Partner Type. This will trigger when an inbound Idoc contains status error(message type INVOIC &ORDRSP).This user needs other mails which are getting triggered with the same Idoc for the same partner. Basically, the requirement is to block only the status mail for that user. The statndard task for this is TS70008125 and it uses the agent determination rule 30000001 (Idoc Administrator).in WE46, this task is assigned to process code EDIR. I have copied the task to a custom task and changed the agent determination rule. I would like to know how will I configure this task so that this custom task will trigger for the status error, without altering other workflows for the same message type & the partner type. Or is there any other way to block the mail?
Thanks,
Santosh

Hi,
I have done the required coding to exclude the specific agent from the rule,copied the task and its ready. My question is how do I map this custom task to a particular partner type, for the message type INVOIC in WE20? (The message type used for the inbound Idoc is INVOIC). I checked the Partner profile in WE20. Most of the process code is using function module as the processing type.
Thanks,
Santosh

Output by E-mail

Hi friends,
Please help me out . How to configure the billing output by E-mail to customer
Thanks
Sai

Hi Sai Krishna,
If your SD output configuration is set up correctly, an e-mail from SAP using medium 5 should go through just fine via SAPconnect (transaction SCOT). When it works, the external recipient should receive an e-mail with a PDF attachment containing the form image, regardless of whether it has been created via SAPscript or Smart Forms. Depending on your output determination settings, this even can happen in the background, without any interaction with the SAP front end (e.g. for invoices created automatically by a batch job).
Typically, a failed send will be flagged in the message control table (NAST), and this table should be monitored closely. However, there are many reasons why a document hasn't gone through, and this can be the case with both outgoing faxes and e-mails from SAP. The solution to both is the same: After identifying the failed document, re-send it manually by going inside it in change mode and repeating the appropriate output. If an obsolete customer e-mail address was the culprit, a customer master change would also be required, along with an audit of any docs recently created for this customer.
If any underlying data has changed since initial issuance, a re-sent document may not appear identical to the (failed) original. Sometimes, as when address info has been corrected, this can be a good thing. After all, the new document is more accurate than the old one.
In other cases, such as when pricing info has changed, it might be a cause for serious concern. There are several ways to deal with this concern:
1) Limit the types of changes allowed on certain docs after creation
2) Set up a doc image archive via ArchiveLink and re-issue output from there instead of from the current doc; or
3) For highly sensitive docs, consider a more secure delivery method.
REFER BELOW LINK
Sending a Smart Form output via e-mail
you need to maintain the email address of the customer in the customer master and then need to configure the output type in the NACE transction .and in the settings choose the medium as email.
http://help.sap.com/saphelp_nw04/helpdata/en/dc/6b7c9f43d711d1893e0000e8323c4f/content.htm
http://help.sap.com/saphelp_nw04/helpdata/en/69/e5cb365f6511d2b458006094b9476a/content.htm
check the above links
Rewards if Helpful...
Regards...
Praveen Kumar.D

Send the billing output by e-mail for the user

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