Sending an XML that contains CDATA to a SOAP service using wcf-webhttp adapter

I've run into a rather unique problem when trying to send an xml that contains the <![cdata[]]> tag to a soap service.  Without the tag the xml sends through without issue.  However, when I add the cdata tag within the xml, BizTalk immediately
fails without even attempting to send to the service.  I receive the following error:
"The published message could not be routed because no subscribers were found. This error occurs if the subscribing orchestration or send port has not been enlisted, or if some of the message properties necessary for subscription evaluation have not
been promoted. Please use the Biztalk Administration console to troubleshoot this failure. "
I have ensured that the send adapter is enlisted and started. 
This is on a BizTalk 2013 installation.
Any and all help is appreciated!
Thanks

as per my understanding, if you use the
<![cdata[]]> tag in sending message, BizTalk is not able to send the message as it is not matching with your send message schema that is why error  'The
published message could not be routed because no subscribers were found.....' 
Please compare the message format or configured schema in send shape and message which suspended when
used <![cdata[]]> tag used.
Regards
Suman

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    The only other option we have found is to save the file as an image but this then breaks the file into 3 pages. We also don't want to print the form and then have to rescan it back in.
    Does anyone have any suggestions on what we could do to flatten the image so that it could be easily uploaded to DocuSign.
    A link to the form is here: http://rgs.usu.edu/spo/files/uploads/forms/SP-01.pdf
    Any help or advice that you may have to offer will be greatly appreciated.

    Ok, this is an XML/XFA/Designer form.
    You cannot use JavaScript designed for Acrobat forms (Acroforms). I suspect that is the problem. You must develop JavaScript using the Designer JavaScript object model. Not sure if that even supports flattening, since it isn't really a PDF at all with all that XML stuff.

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