SENDTASKDESCRIPTION with an agent assignment?
Hi All,
A custom WF is in error stage. When I look at the log the error is Synchronisation error. and one more error says unable to execute method FLOWITEM . I tried restarting thru SWPR but nothing happened.
Now when I look at the workflow it has got a step where the method to be executed is sendtaskdescription (same as the standard mail process). And it has got an agent also assigned to it. As far as I understand no agent is supposed to be given as the method is background method. But all the checkboxes in the workflow show it as a foreground one.
I am clueless about this error and design. Can you give me some directions?
Thanks
Anuj Sethi
Sorry for bringing the thread to recent list but its kinda urgent for me.. Please help out ..
There is a sd task which has SELFITEM.SENDTASKDESCRIPTION. This task has been made a dialouge task and the method is back ground method only,. How is this possible and what can be intentions to do so ?
The workflow is into error after the std task and error is synch error.
Thanks in Adv!
Anuj Sethi
> check the method using SWO1 transaction and see the
> general tab once you double click the method.
> perhaps you might want to look at the particular task
> using PFTC.
Similar Messages
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Loss of tasks agent assignment when transported
I have a task in a workflow with an agent assignment. When I transport the workflow, I lose the agent assignment. How can I fix this? I tried to re-transport the workflow but it did not help things.
A little more information: the agent assignment is to a Position that I had existing in the development environment, but not in the test environment before the first transport of the workflow (I forgot to create it).
I have now created it, but still cannot get the agent assigned.G'day Anthony,
Are you refering to use of the Position against the Task as a Possible Agent or at the step level as the Responsible Agent?
Typically you don't transport the possible agent info because as you've realised the Org data isn't the same between systems. Realistically you normally would want different possible agents anyway during testing and QA. This does mean that you need to set up possible agents after transport.
If you're refering to step level responsible agent, the use of a position directly is not recommended. In this case you could try using the position as the only possible agent and leave the responsible agent at the step blank (therefore it will go to all possible). Alternatively you can have a simple resposibility rule which will allow you to maintain the position though OOCU_RESP in each system/client.
Good luck,
Mark -
Extended Notification not working for Dialog Task with agent assignment
Hi Friends,
I have an issue where I have a user decision step and a sub workflow contains a dialog task with agent assignment.
Extended notification is configured properly and is working properly for user decision step but its not working for the dialog task created as an activity.
Batch jobs are configured to run report SWN_SELSEN.
I was checking SDN and found this discussion handy :
http://help.sap.com/saphelp_nw73ehp1/helpdata/en/4f/3bed495cc018c8e10000000a42189e/content.htm
One thing that wonders me is that notifications show up in SOST 4-5 seconds before the user decision step starts execution.
See screenshot from SOST and WF log.
SOST log :
2 questions here: Why is notification not being sent for Dialog task?
Why is user decision notification being sent that early even before the User decision task starts execution?
Please provide your valuable inputs.
Regards,
SandipAn activity step with agents is supported by the extended notifications if it is a decision task or not, I have used it many times and it works well just no approval/rejection links if it's not a decision task.
From your screenshot you can see that a mail has been created and is found in SOST, usually this cases are problems with the mail server or connection to it, check the mail settings in the SMTP node in transaction SCOT, also check with mail server team if there is a block to/from the SAP server. -
Changes in Customizing for agent assignment do not transport well
Hi,
We have made changes in some tasks regarding agent assignment (we select the option 'General Task' in the Attributes button). This generates a Customizing request.
After releasing these 2 requests (Customizing and Workbench), we transport them from Development to Test. But when checking the new workflow in Test, the Customizing modifications regarding agent assignment do not occur.
We have tried the two possible sequences of transporting the requests: first Customizing and then Workbench, then the other way, with same results.
Is there any specific order that should be followed to correctly transport Customizing and Workbench requests?
I appreciate your help!
Regards,
IvsonThanks a lot,
Our wf doesn´t use organizational structure, but checking the transport logs as you suggested (that´s what I should've done first!), has shown an error of type 12 in the last Customizing requests we have sent.
The log error's header says
'Method execution 08.09.2006 16:01:39 (12) Canceled',
Going to the details,
'Execution of programs after import (XPRA)'
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There is also one Workbench request with the same type of error.
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Ivson -
In a Real time project what would be the agent assignment attribute setting
Dear Experts,
I have never worked on a workflow project. I have been only practising workflow on a IDES system. I would like to know in a real live production system what settings do we use when we define the agent assignment at the task level? Do we set the attribute as GENERAL TASK always?
To be more specific as in the task attributes we have many options like
GENERAL TASK
GENERAL FORWARDING ALLOWED,
GENERAL FORWARDING NOT ALLOWED AND
FORWARDING NOT ALLOWED.
From the first three options which is most generally used in a real time projects?
AND
is it necessary to always set the attribute as GENERAL TASK before transporting the workflow definition to other systems from the development system?
appreciate your help on the same.
cheers
chkyHello Learner,
It depends on the requirement, but in most of the cases we assign the task as general task.
To have some more information on the various attributes,
· General task
If you define a task as a general task, all users can execute the task. This is useful if the task is used in a workflow and you only want to define the recipients in the step definition. A recipient can forward associated work items to all users.
Work items whose tasks are defined as general tasks and for which no responsible agents or default rules are defined are offered to all users of the SAP System for execution in their Business Workplaces.
· General forwarding allowed
A work item that represents a task with this property can be forwarded by one of its recipients to all users, even if they are not possible agents of the task.
· General forwarding not allowed
A work item that represents a task with this property can be forwarded by one of its recipients only to the possible agents of the task.
· Forwarding not allowed
A work item that represents a task with this property cannot be forwarded by one of its recipients.
Hope this will help.
Regards,
Sam -
Agent Assignment Doesn't work For Some Users
Hi all,
In OOCU_RESP there are four agents in a responsibility. But only one (say A) of the four gets tasks in Inbox. The other three (say B, C, D) get nothing.
I removed A from the responsibility and B, C, D still get nothing. In SWIA the log shows no agent assigned. But in SWI2_DIAG there is no error info.
In OOCU_RESP, Simulate rule resolution, i can get all 4 agents assigned.
I feel like there is something wrong with B, C, D's SAP account settings. But I have no clue what it can be. Advise please!Hi Dayong
Please check the Agent Assignment settings of the task used for sending the WI to the users. Is the task set to General task or specific agents are listed there?
PFTC->Supply the Task-> Additional Data -> Agent Assignment
Also, check if these agents are listed in Excluded agents in the Workflow Step.
regards,
Modak -
Hi Experts,
I have created a custom workflow which has a user decision step. We have used a rule for agent assignment and we have also maintained General task: can be edited by all users. We have implemented deadline monitoring for this step.
When we moved this workflow to QA, agent assignment (General task: can be edited by all users) was not transported.
Now when we executed the workflow, agent was not determined, but still deadline emails were triggered.
Is this correct ? Shouldnt the workflow go into an Error state as no agent was determined ?
Note: I know that we can transport agent assignment using RE_RHMOVE30.
Thanks.Requested start states , when the workitem must be sent to user's inbox, In Simple, it mentions after how much interval of time the workitem will in the user's inbox
In your case after 3 Mins of.... (check it) the workitem will be in the user's inbox,
and coming to Latest End , it is a grace period to user to act on the workitems, if user does not act on the workitem then this deadline is reached, in your case teh suer has give one day , if he does not act on the workitem with in one day the deadline is reached. -
Hello together,
I have noticed that I can only distribute configuration parameter with my agent when I distribute an application at the same time. Can I distribute only configuration parameters to my devices? Perhaps exists a parameter for this behavior in DOE?
Greetings
WaldemarHi Waldemar,
Have you tried assigning Agents to your device through the "Manage Agents" link of your device, as suggested by Rohith?
Please note that the parameters of "standard" agents "CONFIG", "TRACE" are the only once that are "consumable" by the client because there is a semantic/logic defined within the client to handle these parameters. Are you trying to assign agent parameters other than "CONFIG" / "TRACE"? This may not work.
If you are assigning the "right" agent parameters and still think that they haven't reached the client, then the only reason could be that either your device's "SAP BASIS" SWCV is still NOT operational and hence the "AGENT_CONFIG" messages are not reaching the outbound queue. Please verify this.
Ensure that before registering your client with the device in DOE, you should have uploaded the same version of NWMCLIENT.SCA file in the DOE as that of your client. Otherwise, the SAP BASIS SWCV doesn't get "operational".
Please verify both of the above and let me know if my suggestions helped.
Best Regards,
Kranti -
Function Module to Insert Agent assignment upon creation of Responsibility
Hi Friends,
Using BDC I am able to create Resposibilities in Responsibilities tab of PFAC tcode.
I need to insert Agent assignment under created Responsibility.
Actually In Tcode PFAC I enter Rule then select change button this will lead us to next screen there i select Responsibilities tab
there I select create button then it will give a pop-up in that i will enter Object abbr. and Name then i will select continue.
then next i will enter category then select save.
Up to this using recording I am able to create Responsibilities but here i need to come back and i need to select just now created
Responsibility and i need to select insert agent assignment icon then it will give popup there i need to select Orgnizational unit then continue then it will give small popup ther i need to give search term (what ever we entered in Object abbr.) then continue again one popup will come ther we need to select that Org.unit check box then continue then it will one more popup there i need to select create then it will be inserted under Responsibilitty.
In the above entire explanation I am able do upto create Responsibilities but to insert agent assignment we need to come back after save but it is not possible through Recording because after save Recording will be ended.
So could you please guid me how to insert agent assignment under just created Responsibility.
If there is any function module to do that please suggest me .
Thanks
ChanduHi,
I tried like that also.
Whenever we need to insert agent assignment under just created Responsibility we need to select just created responsibility
created by first BDC . But in seccond BDC WITH TCODE OOCU_RESP Recording is not capturing that action (selecting just created Responsibility).
It is giving the message 'You did not select a valid object' in the status bar.
So It is unable to insert agent assignment under responsibility.
I think there would a function module which insert agent assignment under selected responsibility.
If anybody knows please suggest me or am I making any mistake ?
If you would like to see my code pls find below.
*& Report YCRM_CREATE_REPBLT_AGENT
REPORT ycrm_create_repblt_agent.
*Selection Screen
PARAMETERS : p_rule TYPE pdtask-seark OBLIGATORY,
p_file TYPE rlgrap-filename OBLIGATORY.
*Data Declarations
TYPES : BEGIN OF ty_resp,
short TYPE p1000-short,
stext TYPE p1000-stext,
category TYPE ro_expr, "EDIT_BIND_DEF-EXPR_LOW(02),
END OF ty_resp.
DATA : it_resp TYPE TABLE OF ty_resp,
wa_resp TYPE ty_resp,
p_file1 TYPE string.
DATA : it_bdcdata TYPE TABLE OF bdcdata,
wa_bdcdata TYPE bdcdata,
it_bdcmsgcoll TYPE TABLE OF bdcmsgcoll,
wa_bdcmsgcoll TYPE bdcmsgcoll.
*Constants Declarations
CONSTANTS : c_x TYPE c VALUE 'X',
c_tcode(4) TYPE c VALUE 'PFAC',
c_mode TYPE c VALUE 'A'.
*AT SELECTION-SCREEN event for providing f4 help for input file
AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_file.
PERFORM file_on_f4.
*Start of selectin event.
START-OF-SELECTION.
File Upload
PERFORM upload_file.
*BDC Logic
PERFORM bdc_to_create_rep.
*& Form BDC_DYNPRO
text
-->P_0061 text
-->P_0062 text
FORM bdc_dynpro USING fp_program "value(p_0061)
fp_dynpro. "value(p_0062).
CLEAR wa_bdcdata.
wa_bdcdata-program = fp_program.
wa_bdcdata-dynpro = fp_dynpro.
wa_bdcdata-dynbegin = c_x.
APPEND wa_bdcdata TO it_bdcdata.
ENDFORM. " BDC_DYNPRO
*& Form BDC_FIELD
text
-->P_0066 text
-->P_0067 text
FORM bdc_field USING fp_fnam "value(p_0066)
fp_fval. "value(p_0067).
CLEAR wa_bdcdata.
wa_bdcdata-fnam = fp_fnam.
wa_bdcdata-fval = fp_fval.
*WA_BDCDATA-DYNBEGIN = C_X.
APPEND wa_bdcdata TO it_bdcdata.
ENDFORM. " BDC_FIELD
*& Form FILE_ON_F4
text
--> p1 text
<-- p2 text
FORM file_on_f4 .
CALL FUNCTION 'KD_GET_FILENAME_ON_F4'
EXPORTING
field_name = 'P_FILE'
CHANGING
file_name = p_file
EXCEPTIONS
mask_too_long = 1
OTHERS = 2.
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
ENDFORM. " FILE_ON_F4
*& Form UPLOAD_FILE
text
--> p1 text
<-- p2 text
FORM upload_file .
p_file1 = p_file.
CALL METHOD cl_gui_frontend_services=>gui_upload
EXPORTING
filename = p_file1
has_field_separator = 'X'
CHANGING
data_tab = it_resp
EXCEPTIONS
file_open_error = 1
file_read_error = 2
no_batch = 3
gui_refuse_filetransfer = 4
invalid_type = 5
no_authority = 6
unknown_error = 7
bad_data_format = 8
header_not_allowed = 9
separator_not_allowed = 10
header_too_long = 11
unknown_dp_error = 12
access_denied = 13
dp_out_of_memory = 14
disk_full = 15
dp_timeout = 16
not_supported_by_gui = 17
error_no_gui = 18
OTHERS = 19.
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
ENDFORM. " UPLOAD_FILE
*& Form BDC_TO_CREATE_REP
text
--> p1 text
<-- p2 text
FORM bdc_to_create_rep .
LOOP AT it_resp INTO wa_resp.
REFRESH : it_bdcdata,
it_bdcmsgcoll.
*Screen 0600
PERFORM bdc_dynpro USING 'SAPLRHWS' '0600'.
PERFORM bdc_field USING 'BDC_CURSOR'
'PDTASK-SEARK'.
PERFORM bdc_field USING 'BDC_OKCODE'
'=AEND'.
PERFORM bdc_field USING 'PDTASK-SEARK'
p_rule. "'90000159'.
*Screen 0040
PERFORM bdc_dynpro USING 'SAPLRHWS' '0040'.
PERFORM bdc_field USING 'BDC_OKCODE'
'=RESP'.
PERFORM bdc_field USING 'BDC_CURSOR'
'HRS1000-SHORT'.
PERFORM bdc_field USING 'HRS1000-SHORT'
'Z99999999972'.
PERFORM bdc_field USING 'HRS1000-STEXT'
'Category (RUN -SUPPORT) + C&PS Web'.
PERFORM bdc_field USING 'HRS1203-ACTOR_FLAG'
'R'.
*Screen 0040
PERFORM bdc_dynpro USING 'SAPLRHWS' '0040'.
PERFORM bdc_field USING 'BDC_OKCODE'
'=INSE'.
PERFORM bdc_field USING 'BDC_CURSOR'
'DATESET'.
PERFORM bdc_field USING 'DATESET'
'O'.
*Screen 0300
PERFORM bdc_dynpro USING 'SAPLSPO4' '0300'.
PERFORM bdc_field USING 'BDC_CURSOR'
'SVALD-VALUE(02)'.
PERFORM bdc_field USING 'BDC_OKCODE'
'=FURT'.
PERFORM bdc_field USING 'SVALD-VALUE(01)'
wa_resp-short. "'PL-BK'.
PERFORM bdc_field USING 'SVALD-VALUE(02)'
wa_resp-stext. "'Plan - BendixKing Team'.
*Screen 0200
PERFORM bdc_dynpro USING 'SAPLRHUZ' '0200'.
PERFORM bdc_field USING 'BDC_CURSOR'
'EDIT_BIND_DEF-EXPR_LOW(02)'.
PERFORM bdc_field USING 'BDC_OKCODE'
'=SAVE'.
PERFORM bdc_field USING 'P1000-BEGDA'
'23.03.2011'.
perform bdc_field using 'P1000-ENDDA'
'31.12.9999'.
PERFORM bdc_field USING 'P1000-SHORT'
wa_resp-short. "'PL-BK'.
PERFORM bdc_field USING 'P1000-STEXT'
wa_resp-stext. "'Plan - BendixKing Team'.
PERFORM bdc_field USING 'EDIT_BIND_DEF-EXPR_LOW(02)'
wa_resp-category. "'z11'.
CALL TRANSACTION c_tcode USING it_bdcdata
MODE c_mode
MESSAGES INTO it_bdcmsgcoll.
IF sy-subrc <> 0.
MESSAGE i001(ymsg)."Error Message
ROLLBACK WORK.
ELSE.
REFRESH : it_bdcdata,
it_bdcmsgcoll.
**screen 0410
PERFORM bdc_dynpro USING 'SAPLRHUZ' '0410'.
PERFORM bdc_field USING 'BDC_CURSOR'
'P1000-OBJID'.
PERFORM bdc_field USING 'BDC_OKCODE'
'=CHG'.
PERFORM bdc_field USING 'P1000-OBJID'
p_rule. "'90000162'.
**screen 0420
PERFORM bdc_dynpro USING 'SAPLRHUZ' '0420'.
PERFORM bdc_field USING 'BDC_OKCODE'
'=RELI'.
PERFORM bdc_field USING 'DATESET'
'O'.
**screen 0110
PERFORM bdc_dynpro USING 'SAPLRHW0' '0110'.
PERFORM bdc_field USING 'BDC_OKCODE'
'=CONT'.
**screen 0100
PERFORM bdc_dynpro USING 'SAPLRHWL' '0100'.
*perform bdc_field using 'BDC_CURSOR'
'PCHDY-SEARK'.
PERFORM bdc_field USING 'BDC_OKCODE'
'=CONT'.
PERFORM bdc_field USING 'PCHDY-SEARK'
wa_resp-short. "'PL-BK'.
**screen 0120
PERFORM bdc_dynpro USING 'SAPMSSY0' '0120'.
*perform bdc_field using 'BDC_CURSOR'
'04/03'.
PERFORM bdc_field USING 'BDC_OKCODE'
'=ENTR'.
**screen 0400
PERFORM bdc_dynpro USING 'SAPLRHUA' '0400'.
PERFORM bdc_field USING 'BDC_OKCODE'
'=INSE'.
*perform bdc_field using 'BDC_CURSOR'
'PERIOD-BEGDA'.
PERFORM bdc_field USING 'PERIOD-BEGDA'
'29.03.2011'.
PERFORM bdc_field USING 'PERIOD-ENDDA'
'31.12.9999'.
CALL TRANSACTION 'OOCU_RESP' USING it_bdcdata
MODE c_mode
MESSAGES INTO it_bdcmsgcoll.
IF sy-subrc <> 0.
MESSAGE i001(ymsg)."Error Message
ROLLBACK WORK.
ELSE.
MESSAGE i000(ymsg)."Success Message
ENDIF.
ENDIF.
ENDLOOP.
ENDFORM. " BDC_TO_CREATE_REP
Guide me on this.
Thanks -
Hi,
i have created a ECM WF.
Now i wanna do d "Agent Assignment"
Requrement is if User A checks the ECR then User B shud approve it.
If user X checks the ECR then User Y shud approve it and so on.
Thus my requirement is Hierarchy based i.e. depending on the departments hierarchy.
Can anybody tell me how to achieve this.
Rgds & ThanksHi,
If your requirement is in such a way that....
for user X .... user Y is the approver
for user A..... user B is the approver,
then you can use the concept of Rule with responsibilities where in which you can find the approver based on a particular condition. The documentation to create the same can be found from the link below from help.sap.com
http://help.sap.com/saphelp_470/helpdata/EN/ef/3dc9469bbe11d189470000e8216659/content.htm
Hope this will help.
Thanks,
Samson -
Agent Assignment - if no agent found
Hi,
I have created a dialog work item. i have done agent assignment with position id.
My problem is if position id is not having users( in some cases) then the workitem will go to whom? , how can i resolve this .
Thanks & Regards
Sankar.Hi Sankar,
The work item is sent to the position, so If the position is empty then it will go to no one (well... that's what happens on 4.6C - unfortunately, no warnings or errors are produced to indicate this work item is without an agent).
Note: If the "Position" doesn't Exist on the runtime environment - then your Workflow Will go into Error when "establishing the agent".
However... run tx. SWI2_ADM1 to get a list of "Work Items Without Agents" and... Your Work item is there... And you can reserve the work item and forward it to an agent
To resolve this:
Check your "Agent Assignment" on that dialog task...
You can specify the "Possible Agents", so that the work item will be sent to the "Position" and all "Possible Agents" (not 100% ideal - but will ensure that an Agent is found). Make sure it's Not a General Task to do this.
Alternatives:
You might want to reconsider applying a "position" directly to a task in the workflow. Instead, try using "Roles" - it gives you more flexibility in runtime.
Hope it helps.
Tom -
Dear Experts,
I have made agent assignment in my workflow. But when I transport the workflow from development to quality server I see that I have to manually enable agent assignment by making tasks as general. Is this the right way to make tasks or general in each server or can it be handled via any transport request. Please let me know the best procedure for making tasks as general.
KR,
BharathThis is because the Agent assignment is client dependent, so you have one more option to come over this try to do like below.
1. OPen Txn RE_RHMOVE30 and mention the Plan version as 01 and Object as TS/WS TS - Standard task WS - Workflow template, mention the object key as the ID's of the task and templates.
2. Select the check box Transport Objects at the botton of the screen and disable the Check boxes test and with Lock.
3. Click F8, select all the entires and then click on the button Transport then system will prompt for a customizing req. please select the request and then again select all check boxes of all the entries and then select all entires in the list and then click the button transport & Delete.
so now what you can do is yu can port this request to other system, once it is ported the agent assignment is also made general
but before doing all the aobve activities make sure in the Dev system you made all the tasks and templates as general , other wise there will no use of performing the above steps. -
PO release - Wrong agent assignment issue
Hello friends,
i have a strange issue with PO release strategy . A particular PO has been assigned to release group EG and release code F2 .
But F2 has no agent assignment defined . However , The PO approval is going for another agent belonging to release code F1 . there are no user exist or BADI defined .
Please assist me what could be the issue ? i do not have debug access and the data is not consistent on test system .
thanks
Raghu VHi,
Which Workflow is used?
If it is the standard one then rule 20000027 is used for agent determination.
Kind regards, Rob Dielemans -
Multiline Processing and Agent Assignment
I have a multiline container element that I am using in a subflow. I want the subflow to execute for each line in the multiline container.
The objects in the multiline element are, in fact, the agent ids. I am not sure of how to identify a single entry in the container in the sub flow to set the agent.
I am using this basic syntax for the expression in the agent assignment:
multilineContainerElement(index).
Is there a way to bind a single line of the mutliline element to a single instance in the activity ---> subworkflow binding?
Thanks in advance!hi
you can achieve ur purpose by inserting Loop(until) into the workflow
till the execution take place for each and every id loop will continue ,more over for binding the multiline element you can bind the same with comaptible container in the workflow.
can u provide some details what is the nature of that multiline container that you have created ,i mean what u have given for the data structure.
and whats the purpose of using that multilione element thats a local or a global container and as fara as i think u r trying to send some mail or notification to the agent id u r retrieveing from ur container,is it or else.
its pretty simple probs if u give some details it will be sorted out easily
best regards
ashish -
RFQ Workflow: Agent assignment
Dear All,
We are working on the Release RFQ workflow.
Per my understanding, the IMG settings determine the users/OUs who should be receiving mails
to release the RFQ. This multilevel approval is in place.
Now, I have created an RFQ, this triggered the workflow, but there is an error in the release activity.
The error says "Purchase reqn number is not found".
Do we need to explicitly mention the release rule 20000030 in the agent assignment section
of the workflow? Why does the error abt purchase reqn appear?
Does it look if the RFQ is created w.r.t Purchase reqn?
As this is both MM/workflow related doubt, Iam posting it in both the forums
Please help me.
Thanks,
nsp.Thanks for your response.
These steps are already taken care of.
Now, what I have done is, I have created an RFQ with reference to a purchase requisition. In SWEL, I see workflow WS20000080 triggered. But I get an error saying "Element purchase order is not available in the container. Error in resolution of rule 'AC20000030' for step. Agent determination failed"
Can you advise me? Why does it look for purchase order ?
Thanks,
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