Sent items not syncing

Hi, my account recently updated from Yahoo to Btinternet, however now my sent items are not syncing with my iphone and I have lost all historic sent items before update? Anyone have the same problem?
Thanks
Tina

I had the same problem when I switched from Yahoo to BTinternet. I think I have fixed it as follows:
Settings
Mail,contacts,calendars
BTInternet (or whatever you have called your BT account)
Account
Advanced (scroll down to find this)
Sent mailbox
Check that correct version of sent mailbox is ticked - I found that it was using one called Sent messages but there was also one called Sent further down the list. I ticked that one instead, then went back 2 pages and clicked done. In the email app I can now see all my sent messages. (I had to transfer the messages I sent before finding this out into another mailbox first so I could move them to the correct sent box afterwards.)
I'm on iPhone 4s iOS 7 so some steps may be different for you but hope this helps!

Similar Messages

Mail Sent Items not Syncing with Rackspace Server

Hi,
My sent items are not fully syncing with my rackspace email account. Some items sent through Mail show up in the rackspace sent items and some do not. I am worried that emails are not being sent. Also, when replicating, Mail will show something like "outgoing messages 35 of 35", when I send a single email to a single individual. What is that all about?
Any help would be much appreciated. Thanks in advance.

Hi All
Just to add my solution in here. I was gaving the issue where all of my mail had synchronised, and all of my ical and all of addressbook. However, my sent mail folder was not syncing, and worse still, no new sent mail was being saved off in sent mail.
Initially I thought it was a mailbox size thing, so I archived off the majority of my mail on another machine, deleted the sent mails, and then let the other machine sync with Exchange.
However still the same issue on a tiny mailbox. After seeing this thread (pointed here by Apple Tech support - thanks Clement) i deleted all sent mails on another machine, jumped back onto mac mail.app and all was well.
I still have a weird issue with delinquent emails in sent mail that wont delete, but I can live with that.
I too wish that Apple would make a more robust mail application - Apple ProMail as part of the iwork suite anyone??

Sent items not syncing with Exchange

I've got a problem whereby my mailbox has now successfully synced with my Exchange server in Snow Leopard Mail. The problem I have though is that my Sent items box is completely empty, like it just hasn't synced with it (it doesn't even look like it's trying to sync). Is there a setting I'm missing or am I doing something stupid?

Hi All
Just to add my solution in here. I was gaving the issue where all of my mail had synchronised, and all of my ical and all of addressbook. However, my sent mail folder was not syncing, and worse still, no new sent mail was being saved off in sent mail.
Initially I thought it was a mailbox size thing, so I archived off the majority of my mail on another machine, deleted the sent mails, and then let the other machine sync with Exchange.
However still the same issue on a tiny mailbox. After seeing this thread (pointed here by Apple Tech support - thanks Clement) i deleted all sent mails on another machine, jumped back onto mac mail.app and all was well.
I still have a weird issue with delinquent emails in sent mail that wont delete, but I can live with that.
I too wish that Apple would make a more robust mail application - Apple ProMail as part of the iwork suite anyone??

Sent items not syncing with icloud, Outlook 2010 on Windows 8 64bit pc

upgraded work pc to windows 8 in the hope of resolving sync issues. Calanders and Contacts seems fine as does mail in general but sent items from outlook not syncin

I have exactly the same problem with Windows 7. The Sent folder has lots in it on icloud and my other devices, but is empty on the Outlook client on my PC. The sent folder is a "special" foder for iMap and is permenantly selected for syncing.
I switched off the iCloud mail in the control panel and then added it again with now luck.
Did you manage to get it working?

Sent Items not Syncing with Android (Nexus 7)

Hi,
Im hoping someone can shed some light on a small problem.
Ive just taken on a PA who has a Nexus 7 (Google, running Android 4.2) - I want her to be able to use my mac email on the tablet.
I use an iphone, ipad and 2 macs in my day and all of the email syncs seemlessly. Anything you do on one device, is mirrored on the others as Im sure most are aware.
Ive set up the Android Email (not GMAIL, just the standard configurable EMAIL program) program to use my mac email. Everything works brilliantly, except the syncing of the sent items. ALL other folders sync seemlessly as with the Apple devices. What is sent on the macs/iphone/ipad does not appear on the Nexus, and whatever is sent on the Nexus, only appears on the Nexus. Any emails sent from the Nexus get through just as if theyve been sent from any of the Apple devices.
Ive been through all the settings, and can not see where I am going wrong.
Be good to know if anyone has had experience of a similar issue and a fix?
Thanks.

I have exactly the same problem with Windows 7. The Sent folder has lots in it on icloud and my other devices, but is empty on the Outlook client on my PC. The sent folder is a "special" foder for iMap and is permenantly selected for syncing.
I switched off the iCloud mail in the control panel and then added it again with now luck.
Did you manage to get it working?

BT Mail inboxes and sent items not syncing with Ou...

I have got IMAP/SMTP set up on Outlook but having trouble syncing my inbox sub folders that I set up online with BT Mail - these are not showing in outlook. Also items sent from BT Mail not appearing in outlook (just the ones sent from outlook). Any solutions?

Hi Oakmere,
Thanks for posting. If you set these folders up within POP the recommendation is that they are set up again on webmail before transferring over to the IMAP. You may need to set this up again to ensure everything syncs up.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Icloud sent items dont sync

hi
icloud sent items dont sync between ipad, iphone and Mac if i send with one device it doesnt show in the other device sent items
but inbox works properly why ?

Huh...? But that's exactly the problem! I have added my iCloud account in Outlook (via the iCloud Control Panel), and there is a "Sent" folder under this account in Outlook. Should the contents of this folder not match the same folder on icloud.com / iPhone / Mail on my MacBook / etc...? Because it doesn't.
If I send an email from my iCloud account in Outlook, it does not appear in the Sent folder anywhere else and vice versa.
PS: I checked the account settings, and it is set up for IMAP.

Gmail Active Sync Sent Items Not Showing

2 queries really I now have gmail set up with microsoft exchange there are two folders called sent items, but sent items dont actually show. I chose mail to puch and chose sent items, but sent mail still does not show.
+ Is there a way to edit/delete these folders

I'd like to know how to get this working too. I see the exact same thing on my phone, but sure I briefly saw the real sent items box before.
It's really annoying but is probably something simple

Sent items not appearing in online account folder

Hi everyone -- any help on the following problem will be greatly appreciated.
I got my mail accounts set-up on Mail 5.2 and it's working properly in that I can send and receive mail from three different IMAP accounts.
The only problem is that sent mail items are not showing up when I login online to access my mail. I would like everything on my desktop mail account to be exactly the same as what I see online as far as read messages, unread messages and of course, the sent items that I have sent should be logged on the original mail account as well as on my computer.
I have already enabled "store sent messages on the server."
Can anyone help?

Now that the messages are in Mail's sent folder that's now synced to the IMAP Sent Messages, the messages should sync to the website and other devices. So understand that the Sent Mailbox for that account is actually a server folder now as oppose to a local folder on the computer. If you select the gearwheel at the bottom of the sidebar and select get account info, you will notice that you're actually looking at the server showing the sizes and limits for those mailboxes.
Think of it this way. The account at the bottom of the sidebar is your IMAP account. They are server mailboxes. Whatever mailboxes are shown at the website for that account are what is duplicated here. Mail's mailboxes are local to the computer.
What you are doing is syncing the IMAP mailboxes to Mail's mailboxes so that the actions done in Mail are duplicated to IMAP. Mail doesn't understand the names, so that's why you have to tell it what mailbox to use for a particular IMAP mailbox.
Also, when you set up an IMAP account, the INBOX is done automatically and can't be changed. You have control on the other IMAP mailboxes. You don't have to sync any. That's your choice. But the actions won't be duplicated elsewhere if you don't.
Example: If you don't sync the imap draft mailbox to Mail's draft mailbox. You create a draft message in Mail, it will only be seen in Mail's local draft mailbox. It won't appear at the website or any other devices.

Sent items not saved in personal sent items when shared mailbox is open in outlook

hi,
user is using exchange 2010 and the shared mailboxes are in exchange 2003. when user send an email as send as to the shared mailbox the sent items is not saved in her personal sent items. she can look up the sent items on her shared mailboxes sent items.
I tried recreating her profile when the shared mailboxes are not added in the outlook, personal sent items is okay but when the shared mailboxes is added , sent items doesn't go to her personal sent items. Please help. Is it by design?

Hi,
Since Exchange 2003 server is out of support, I still suggest migrating to Exchange 2010 server.
How about this behavior on OWA, if everything going well as expected, it should be an issue on the Outlook client side.
Please try to run Outlook under safe mode to avoid some AVs and add-ins.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Why are my sent items not stored when sending from Apple Mail?

Hello Apple Support Communities,
I am Using an iMac at my place of employment. It is running OSX Yosemite v10.10.2 . I am also using Apple Mail to connect to our Exchange 2010 Server. I do the same with my iPhone, iPad, and Windows Laptop using Outlook 2013. For a while now, several months in fact, It turns out that any emails sent from my iMac using Apple mail will not store a copy of it in my sent items on the server. They are not stored in the iMac account, the iPhone, the iPad, or Outlook on my Windows Laptop. However, any email sent from the other devices will have a copy stored in the sent items folder and it will propagate to all of my devices.
Upon investigating, I found myself looking through the tracking logs of my Exchange Server and found that Apple Mail and the iPhone send messages completely differently. I think this might be the source of my problem, but I have no clue whether I can fix it, or even where to start. Here is an image depicting the logs. Any input would be appreciated. Thank you for your time!

Sometimes this issue is caused by a misconfiguration or incompatibility of the Exchange server, or perhaps by a bug in Mail. If so, you won't be able to resolve it yourself. The fact that your iOS devices may be working well with the same account isn't relevant, because iOS uses a completely different protocol (ActiveSync) to communicate with Exchange servers. By default, OS X Mail uses the EWS protocol.
Each of the following steps has been reported to help with Exchange issues, at least temporarily, in some cases:
1. Back up all data. Open the Internet Accounts pane in System Preferences and check to make sure you don't have duplicate Exchange accounts. If you do, delete all but one of the duplicates. If there are no duplicates, delete the account and recreate it with the same settings. The messages will still be on the server.
2. Rebuild the affected mailbox.
3. Reindex messages.
4. In the Keychain Access application, delete the password item for the account. The next time Mail tries to access the account, you'll be prompted for the password. Check the box to save it in the Keychain.
5. If you've created subfolders of any Exchange mailbox, log in to the server through its web interface, move the messages out, and remove the subfolders. For best results, a mailbox should have no subfolders.
6. Synchronize with the server using IMAP rather than EWS. This is only possible if IMAP is enabled on the server.
7. Consider using Outlook instead of Mail to access your Exchange mail.
See also this discussion.

Sent items not saved -- delete accounts/settings/preferences

I have mail accounts with AOL and Mobile Me. I understand that to save sent items on the server, I must use the setting "Mailbox > Use This Mailbox For."
For both AOL and Mobile Me accounts, I successfully set up the sent items folders. Under the paper airplane icon, both are reporting "Contents stored on server. Namer on server: Sent."
However, only the Mobile Me account is functioning properly. If I uncheck the mail preference "store sent messages on the server" for my AOL acconts, then Mail will store sent items locally in Mail.app, but this is not what i want.
It is possible this is a problem with AOL. I have two AOL accounts, and they behave a little differently, so I think I have an issue with my settings or preferences. I'd like to know how to completely remove all mail accounts/setting/preferences from Mail.app. All my accounts are IMAP accounts, so I don't need to save anything that is stored locally.
I thought I had removed all accounts/settings/preferences related to mail.app, but when I go to add an account, my AOL account info is already populated in the first screen, so I don't think I deleted everything.
Thanks for any help with deleting preferences/settings related to mail.app.

I have mail accounts with AOL and Mobile Me. I understand that to save sent items on the server, I must use the setting "Mailbox > Use This Mailbox For."
For both AOL and Mobile Me accounts, I successfully set up the sent items folders. Under the paper airplane icon, both are reporting "Contents stored on server. Namer on server: Sent."
However, only the Mobile Me account is functioning properly. If I uncheck the mail preference "store sent messages on the server" for my AOL acconts, then Mail will store sent items locally in Mail.app, but this is not what i want.
It is possible this is a problem with AOL. I have two AOL accounts, and they behave a little differently, so I think I have an issue with my settings or preferences. I'd like to know how to completely remove all mail accounts/setting/preferences from Mail.app. All my accounts are IMAP accounts, so I don't need to save anything that is stored locally.
I thought I had removed all accounts/settings/preferences related to mail.app, but when I go to add an account, my AOL account info is already populated in the first screen, so I don't think I deleted everything.
Thanks for any help with deleting preferences/settings related to mail.app.

Outlook 2013 Client - missing random sent items, not happen in owa.

Hello,
We are working in our company with Exchange 2007 SP3 CU13.
We are experiencing some problems with one Outlook 2013 client installed on Windows 8.1.
He lose some random mails from "sent items" folder. But if you check the OWA, all mails are ok.
I have readed that there is some bug about this, but these comments are for two years ago. And I didn't find any great solution.
I don't think that the solution is to make a new rule to re-copy these sent mails to that folder.Re-create the user outlook profile don't seem to be another good fix. It's only a new start point.
I have activated client side troubleshooting.
I would appreciate your help.

Hi,
For Exchange Accounts in Outlook, the emails should sync between the client and the server. Since on the server the emails are there but some are lost on Outlook client, this makes me suspect there is a custom view applied on Outlook.
Start Outlook with the /cleanviews switch:
Press Win + R, type "outlook.exe /cleanviews" in the blank box, press Enter.
This will restore default views. All custom views that you created will be lost.
Check the result then.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Sent Items not in Sent Items box

Sometimes when I send mail, the mail doesn't appear in the sent items box. So when I check a few days later for details of a mail, it's not there.
However, sometimes when I launch mail, the sent items from the last few days all appear in the box at once!
Could this be related to the fact that my HDD is pretty full??
Geoff Harris

Walt,
the ones that won't save, do they contain anything other than plain text?

Content in sent items not displaying content but recipient having full contents

Hi
Some users having issue while sending mails to recipients,
Full contents not showing in users sent items,
recipients receives full content in items,
some times subject not showing, what could be the issue, please support.
Thanks is advance.

Hi,
Based on the description, only some of all users are affected by this issue.
Please check if it is the same issue in OWA and try to check this issue on another computer.
Besides, please recreate a new Outlook profile to check the result.
Best regards,
Belinda
Belinda Ma
TechNet Community Support

Sent items not syncing

Similar Messages

Maybe you are looking for