Sent items problem

After the latest E72 firmware update, when sending email, the message that I have sent does NOT appear in the sent items box. This is only the case with the "master account" with which I registered at email.nokia.com. When sending emails from one of the other accounts that I added later, the emails DO show up in the sent items box after I sent them.
Okay, picture this: when I send an email from an OTHER nokia phone (N82) with Nokia Email on it (different version of course), it shows up in the sent items box. And when I open Nokia Email later on the E72, the message sent with the N82 shows up in the sent items box of the E72 (so indeed nice synchronisation)!
But no way that if I send from the E72, it shows up in the sent items box. Someone has the same? Thanks all!

This seems to be a general problem with the S60 email implementation.
/t5/Eseries-Devices-and/E72-IMAP-Move-quot-Sent-Items-quot-really-no-way/m-p/673470

Similar Messages

Office 365/Outlook 2013 Shared Mailbox Sent Items Problem

I've only been able to find an answer for this problem for Outlook 2010, and that doesn't work for 2013.
I'm trying to make the sent items for a shared mailbox save to the sent items of that mailbox, not my mailbox. I got the deleted items to finally work, I just need to get the sent items to work now.
I've read about this key:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options\Conversations
But I don't have the conversations folder, should I make it?
I've also seen this:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Preferences\DelegateSentItemsStyle
But that doesn't seem to work with Office 2013.
Any ideas?
Thanks

We have the same problem with a client. We are using Office 365 with Outlook 2013 on a RDS Windows Server 2012 R2. I can't find the HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Preferences
folder in the registry. HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\ is as far as it gets.
Even when we sent from the Office 365 online mailbox and fill in the from address, the sent mail is stored in the sent items folder from the user instead of the shared mailbox.
I've searched everywhere for a solution, but I haven't found one yet.
Regards,
Steve
If a key does not exist, you need to add it - Outlook doesn't create keys it's not using. :)
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
Outlook Tips
Subscribe to Exchange Messaging Outlook weekly newsletter

Mail sent items problem

Hi everyone recently bought my first mac and been having problem setting up my imap email accounts, the problem is my sent messages are not showing up even tho they have been sent and received, I have 3 imap accounts all the account details are correct the left hand menu looks something like this, with the following inconsistancies
Mailboxes
inbox
[email protected]
[email protected]
[email protected]
sent
[email protected] .......................(SOME ITEMS)
[email protected] .......................(SOME ITEMS)
..............................(MYEMAIL2 IS MISSING FROM HERE ALTOGETHER)
[email protected]
deleted items
junk E-mail
sent .......................(EMPTY)
sent items .............(FULL FROM SERVER BUT NOT UPDATING WITH NEW SENT MESSAGES)
spam
trash
[email protected]
deleted items
junk E-mail
sent .......................(SOME ITEMS)
sent items .............(FULL FROM SERVER BUT NOT UPDATING WITH NEW SENT MESSAGES)
spam
trash
[email protected]
deleted items
junk E-mail
sent .....................(EMPTY)
sent items .............(FULL FROM SERVER BUT NOT UPDATING WITH NEW SENT MESSAGES)
spam
trash
Also when I send an email it doesn't show up in sent items therefor its not backed up and saved to the server it only appears in the largely empty sent folders
I would like every sent item to be sent to the sever "sent items" folder and have my "sent" folder for [email protected] appear under mailboxes like the other 2 email addresses anybody know whats going on and how to rectify it
Thanks

Ok I solved the problem for the benefit of anybody who might find this post and have a similar problem.
The problem was I used windows mail and later windows live mail for years and they had created a lot of different folders which synced with my imap folders, my host default folders were as follows
drafts
inbox
sent items
spam
trash
other folders which appeared in some of my accounts depending on which mail programs I had used to access them were as follows
deleted items
deleted messages
junk E-mail
Notes
sent
sent messages
1) I deleted my accounts from my mac and other devices such as my iphone in mac mail this is under
Mail menu----preferences-----accounts highlight the acount and press the minus button
2) then I logged into my online mail account for my host, moved items from folders such as "sent" and "sentmessages" to my default "sent items" folder, they had been placed in these odd folders by various email clients and deleted those non default folders
3) I then re set up those accounts in mac mail and highlighted the "sent items" folder in the left hand menu in each case and then went to the
mailbox menu---- use this mailbox for-----sent
4) then finally re synced my iPhone mail accounts, now it all works and my mail accounts are nice and clean
hope this helps someone

E72 IMAP email sent items sync broken - Tech Suppo...

After a frustrating 30 mins on the phone with a level 2 tech support and being fobbed off with an unnecessary patch for MfE I emailed tech support
“i have an imap email account with GMX set up on my e72 using nokia messaging. it sends and receives email fine. however, any email sent from my phone goes into the sent items folder on my phone, but not into the sent items on my email account. there is no option to tell the phone which folder to use as the sent items folder”
The reply was
“In response to your concern, please be advised that the phone's function to save your sent email to the phone's sent items folder and not on the email sent item folder is a default setting which cannot be altered.“
Brilliant eh? I have asked if there will be a fix in future firmware, but no response. This is a serious issue for anyone using the E72 for email.
I know I am not alone. Will keep you updated if I get anything else

Check this lot and tell me its not a Nokia problem.
/t5/Eseries-and-Communicators/Sent-items-problem/m-p/675487/highlight/true#M66489
/t5/Eseries-and-Communicators/Nokia-E72-Move-email-from-Mailbox-Sent-Items-folder-to-Server/m-p/6051...
/t5/Eseries-and-Communicators/E72-IMAP-Move-quot-Sent-Items-quot-really-no-way/m-p/671845/highlight/...
/t5/Eseries-and-Communicators/Cannot-get-sent-email-off-my-E72/m-p/659967/highlight/true#M64592
/t5/Eseries-and-Communicators/E72-mail-client-sent-messages-on-IMAP-server/m-p/591895/highlight/true...
Search for "E72 set items", there are loads more

HT1277 hotmail sent items sync issue

Hi,
I use Mac Mail client on Mac OS X 10.7.5, I want sync my hotmail sent items between my account on Hotmail server & my local mail sent items, how can I do it?
Thanks.

Check this lot and tell me its not a Nokia problem.
/t5/Eseries-and-Communicators/Sent-items-problem/m-p/675487/highlight/true#M66489
/t5/Eseries-and-Communicators/Nokia-E72-Move-email-from-Mailbox-Sent-Items-folder-to-Server/m-p/6051...
/t5/Eseries-and-Communicators/E72-IMAP-Move-quot-Sent-Items-quot-really-no-way/m-p/671845/highlight/...
/t5/Eseries-and-Communicators/Cannot-get-sent-email-off-my-E72/m-p/659967/highlight/true#M64592
/t5/Eseries-and-Communicators/E72-mail-client-sent-messages-on-IMAP-server/m-p/591895/highlight/true...
Search for "E72 set items", there are loads more

TS3899 I have upgrade my to iOS7 and my company recently upgrade to Exchange 2010. My emails are not synching to my inbox. I can see all of my sent items. I have already deleted the account 3 times but this did not fix the inbox problem.

I have upgrade my phone to iOS7 and my company recently upgraded to Exchange 2010. My emails are not synching to my inbox. I can only see my Sent items. I have already deleted the account 3 times but this did not fix the inbox problem.

You need to have a different Apple ID for each of the other devices.

Problems with icloud folders and sent items

Hey,
I have done an extensive search but cannot find the answer to my query. I have been a long time user of apple’s email service and thus have an @mac.com/@me.com and an @icloud.com email address. Recently icloud has been playing up and is no longer storing my sent emails in the sent email file but is creating a smart “Trash” folder with a “sent Items” folder in that and this is where my sent items are coming up.
This is not only annoying but is also mucking up my ability to sync properly with Postbox
Does anyone know what on earth is going on?
Thank you!

If this is a POP account and you’re running Mac OS X 10.3 (Panther), you probably have the problem described here:
Overstuffed mailbox is unexpectedly empty
If you’re just starting to experience the problem, doing what the article suggests might work. If you’ve let the problem to become worse over time, however, it’s almost certainly too late to solve it as described in the article.
Because of the differences between Mail 1.x and Mail 2.x, further discussing your problem here might confuse other users with apparently similar problems using Mac OS X 10.4 (Tiger), so please start a new topic in the Mail & Address Book - Mac OS X 10.3 & earlier forum, or just look for other threads discussing the same problem there. This is actually a FAQ in that forum.

Setup Yahoo Plus email in MAC OS 10.6 - Problem with sent items

Hi All,
I want to setup my yahoo plus email in MAC OS 10.6.6 / Mail version 4.4 (1082).
The sent items are not synchronising with the server. It means that if I sent an email from mail client it will not appear in the server sent items and I can not download my sent items from the server to the client either.
Could you please let me know if you have any idea?
Thanks,
Mohammad

This might relate to you as you are using a Windows 2008 Server with Mac clients.
Apparently there seems to be an issue with SMB, since Microsoft rolled out SMB 2.0 with Windows 2008 Server. According to Microsoft, SMB 2.0 is supposed to solve world hunger and bring peace to the middle east, but in reality, it just puts up more road blocks for non-Microsoft platforms. Check out this article I found:
http://www.petri.co.il/how-to-disable-smb-2-on-windows-vista-or-server-2008.htm
Currently we have an issue with all 40 of our Macs not being able to save files properly to the Windows 2008 file server due to what the message claims to be a permission issue, but in reality it seems like something to do with the SMB protocol. We are investigating the issue and will see in a few days if the problem can be resolved by disabling SMB 2.0 on Windows 2008 Server.
Let us know if this problem resolves your problem as well. You never know how many other issues can be caused by a twitchy SMB protocol.

Problems with sent items

Hi,
I have just purchased a Macbook pro and cannot get the sent items to display on my ipad or iphone. Likewise sent items on ipad and iphone do not appear on my Mac. Any ideas please??

Hello johndrocketmail
Depending on the email, it may be the case because those emails may not sync up across multiple devices. What is the email that you are trying to sync up? Check out the article below for more information.
Using a POP account with more than one device
http://support.apple.com/kb/ht3228
Regards,
-Norm G.

Entourage problem with sent items folder

I have an "invisible" item in my sent items folder. I keep getting an error that says "The action could not be completed. An unknown error (4362) occurred."
How can I get rid of this invisible file?
I often have to force quit entourage because it seems like it locks up.
Thanks,
Jeremy

Hi Jeremy,
This article should answer your question.

Ipad email problem displaying sent item recipient

Hello
I am new to the iPad. Actually its my friend that has one and I am trying to get him up and running with it. We have one question to start with. He uses a PC Laptop for his main machine with an IMAP account so all the mail folders are stored on the ISP's server rather than locally.
IT all works on his iPhone and his new iPad but what we have noticed is in the sent items folder is that on both devices it displays the senders (his) name rather than the recipient on each email. Not very helpful when there are a couple of thousand emails in sent items.
My iphone is pop3 and any sent items show the recipient.
Any ideas?
Thanks
Barry

Hi
Thanks for the reply. No, there is no cc set up. It is strange. Its only on his apple devices. His iPhone and iPad both show his name in sent items. The inbox shows who the message is from but none of the sent folders do. In Outlook however on his PC it shows the recipient in all sent folders.

Sent messages aren't saved in the Sent Items folder in Outlook 2013

When we send a message in Outlook 2013, a copy of the message should be saved in the Sent Items folder by default. If Outlook doesn’t save a copy of the sent message, it may be caused by any one of the following
reasons:
The “Save copies of messages in the Sent Items folder”
option in Outlook is disabled.
The save location for sent messages was changed to another folder.
There is a custom view set on Sent Items folder, or the view on
Sent Items is corrupt.
Outlook Data File may be damaged.
To resolve the issue, use the appropriate method for your situation.
Enable the Save copies of messages in the Sent Items folder
option
To configure Outlook 2013 to save copies of your sent messages in the Sent Items folder, please follow these steps:
1. Click File tab > Options.
2. Click Mail on the left pane.
3. Scroll to the Save Messages section, select the check box before “Save copies of messages in the Sent Items folder”.
4. Click OK.
If it is the replying message that is not saving to the Sent Items folder, we need to disable the “When replying to a message that is not in the Inbox, save the reply in the same folder” option in the location mentioned above.
If you’re using an IMAP account, please also make sure you didn’t select the “Do not save copies of sent items” in Account Settings. To check this, Please refer to the following steps:
1. In Outlook, click File tab > Info.
2. Click Account Settings > Account Settings, and then double-click your IMAP account to open the
Change Account wizard.
3. Click More Settings button.
4. Under Sent Items heading, clear the check box before “Do not save copies of sent items”.
5. Click OK and click Next to complete the configuration.
Make sure there is no rule or anything else to redirect sent messages to other folders
To check if it is caused by Outlook rules, please follow these steps:
1. In Outlook 2013, click Home tab.
2. Click Rules > Manage Rules & Alerts.
3. In the rules list, check if there is any rule that applied to the sent messages may cause this issue.
In addition, some rules may be corrupt or hidden and we cannot see them from the rules list. We need to use the MFCMAPI tool to find and delete the corrupt/hidden rules. To do this, we can use the following steps:
1. Download MFCMAPI tool from: http://mfcmapi.codeplex.com/
2. Start MFCMAPI tool.
3. Click Session menu >
Logon, select the Outlook profile you are using and click OK.
4. Double-click the mailbox that contains the inbox rules that you want to delete.
5. A new window will open. In the new window, expand
Root Container or Root – Mailbox, and then expand
Top of Information Store or IPM_SUBTREE.
6. Right click on Inbox and select
Open associated contents table.
7. In the Inbox window, locate and then right-click the items that have the
IPM.Rule.Message message class, and then click Delete Message.
To identify a specific rule, you’ll have to select the rule in the top pane in MFCMAPI and then scroll down in the lower pane and look at the
Property name(s) column. Find the ptagRuleMsgName property name and check the value against the rule name you were trying to delete in Outlook.
8. In the Delete Item dialog, select
DELETE_HARD_DELETE from the Deletion Style drop-down menu.
9. Click OK.
Reset the view settings on Sent Items folder
If you accidently changed the view settings on Sent Items folder, this may cause some sent messages not visible in the folder. To check if you’ve set any view settings on Sent Items folder, please follow:
1. In Outlook, select Sent Items folder.
2. Click View tab from the Ribbon.
3. Click View Settings button. If you notice the
Reset Current View button is clickable, it means the view settings for Sent Items have been changed before.
4. Click the Reset Current View button and then check the Sent Items folder again.
Scan and repair the Outlook Data File
To repair the .pst file, please follow:
1. Find and start the Inbox Repair Tool in the following path:
For Outlook 2013 on a 32-bit version of Windows:
<disk drive>\Program Files\Microsoft Office 15\root\office15
For Outlook 2013 on a 64-bit version of Windows:
<disk drive>\Program Files(x86)\Microsoft Office 15\root\office15
2. In the Inbox Repair tool, click Browse to locate the PST file by using the Windows file system.
3. Click Start.
4. After the analysis scan has completed, it will present you with a scanning report and options for the next step. Click Repair button.
To repair the .ost file, since this type of data file is a copy of information saved on your mail server, we can just delete the OST file and restart Outlook to re-create a new one.
For more information about repair Outlook data files, please refer to this article:
Repair Outlook Data Files (.pst and .ost).
If you have any comments on this topic, please feel free to post here.
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Same problem here, connecting to a Groupwise (not latest) server. Whenever Mail.app 3 tries to upload/save a new messsage to the server, it would not save and completely lose the message!
I found slightly more information by turning off the "Save to server" option for Sent and Drafts, created a new message that I saved as draft, and then tried to manually move items to the Drafts or Sent folder on the IMAP server.
The error I received was: The message <message> could not be moved to the mailbox <mailbox>-<account>. The IMAP command "APPEND" (to <mailbox>) failed with server error: APPEND NotJunk.
To my inexperienced eyes, it looks like the latest version of Mail changed it's default IMAP handling commands that may be incompatible with older IMAP servers. Anyone else have more insight or know how I can get back Mail.app 2.x from Tiger?

Sent items are not received...

Hello community...
Seeking some help on a strange problem. I constructed an email over a few days, then sent it to a number of people, and none of them received it. So I resent. Same result. So I forwarded it to myself as a test - a few days ago and it's still not appeared in my alternative email inbox.
I have tried:
- forwarding the email
- replying all and changing the addrees
- copy/paste into a few email and starting over
This email refuses to go to any reciptient. Each time, the email DOES appear in my sent items, as though it has gone quite happily. Neither myself or my friends has any postmaster deivery failure messages or suchlike.
(I got around the problem by copying/pasting into my gmail account and sending from there.)
Any clue?
Thanks
Adrian

Dear Riaz,
Thanks for your suggestion. I checked but DNS is working fine. we have two ADDC and both are syncing properly. I also tried to see any wrong entries but could not found. repadmin /syncall works without error on both ADDC. We are facing this issue few time
a day for users. i.e. if a user's sends email to another user. 10 times it'll reach normaly while one time it wouldn't go. similarly if somebody from outside send's email to our user who is added as a contact in our AD domain but works outside office, his
email some times rejected by exchange server with the same error
"The domain name in the email address is incorrect. Check the address.
554 5.4.4 SMTPSEND.DNS.NonExistentDomain; nonexistent domain".
while he is using the same domain which our internal user's are using (as smtp addres).
I have a doubt on our broadband internet as we changed it a few days before with a different ISP and after that it started happening.
Although I checked the ISP router, it's firewall settings etc etc but everything looks fine.

Apple Bug ID# 8759784: EWS: Sent Items mailbox: no 'Bcc:' header

Summary
Microsoft Exchange Server 2010:
Exchange Web Services (EWS): Sent Items mailbox:
no 'Bcc:' header in messages sent using Apple Mail 4.4 (1082)
*Steps to Reproduce*
1. with Exchange Server 2010
2. add an Exchange 2007 account to Mail
3. address a message To: someone, Bcc: someone else
4. send the message
5. select the Sent Items mailbox
6. select the sent message.
*Expected Results*
The Bcc: header
*Actual Results*
Data loss;
there is no Bcc: header, no trace of those recipients.
Notes
Comparison:
Entourage 2008, Web Services Edition version 13.0.8
does produce a Bcc: header when filing a copy of a sent message in the Sent Items mailbox.
*See also*
Apple Bug ID #8759659
Exchange Web Services (EWS): Sent Items mailbox: no 'From:' header
— an abridged version of that report appears at http://discussions.apple.com/messageview.jspa?messageID=12746362

and i just did the silly workaround where ya save the email as a Draft first then reopen it then send it out,
AND THE BCC FIELD EXISTS JUST FOR THIS ONE EMAIL in my Sent box.
and what about the Bcc fields of all my other past emails? are they getting lost? are they in my old mail (archival 'base) or are they getting lost. i am sending AND saving the mail all on my mac.. why is gmail 'causing' this..
and.. most important: HOW TO FIX THIS. i want to see the Bcc in the mail i have Sent.
the "save as Draft thing and reopen before sending each email" 'workaround' is not a solution..
also, please: tell me briefly how to use forums to deal with such things as this.. how to 'reply' or where&how to submit my problem description.
sorry for any heatedness, part of it is that i don't know if i'm talking to anyone or not or what.. and, this prob has been around since 2008 (googling), though with microsoft mail involved.. not gmail until about 2011.
thanks, i just don't have any more lifetime to give to apple and microsoft and google being an unpaid beta tester..

Outlook 2010 not saving Sent emails in Sent Items Folder

This problem does not exist on this forum. Using Outlook 2010 (V 14.0.7106.5001 (64-bit) on Windows 7 64-bit with three accounts: 1 account is Gmail and 2 accounts are IMAP. The IMAP accounts inexplicably stopped saving Sent emails. The
Gmail account still saves the Sent emails.
Tried already:
1. Changing the Sent Items setting from Save on folder on computer to Save on server and then changed back to the way it was, which is correct.
2. Created a new profile and entered the email settings. Still no sent mails being saved.
3. Ran Outlook repair. No luck.
Not sure where to go with this next. Never have run into a problem like this before.

Hi,
Please make sure you have the emails sent to the recipients successfully, if not, the emails may be saved to other folders if you have the following setting:
File tab -> Options -> Mail -> If you checked
Automatically save items that have not been sent after this many minutes,
Save to this folder, you may have your emails stored in the selected folder if the emails are not sent successfully.
Please visit the Webmail site, could you find the sent items there?
Try Reset View, then try to search for the sent emails by keywords in Advanced Find, can you find the emails?
Kindly check the following settings:
File tab -> Options -> Mail
-> under Save messages, make sure you have checked Save copies of messages in the Sent Items folder
If none of the above helps, feel free to contact me again.
Regards.
Melon Chen
TechNet Community Support

Sent items problem

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