Sent Yoga 2 Pro in for repair. Fedex shows delivered, but Lenovo says it didn't arrive?

I recently opened a support case for my Lenovo Yoga 2 Pro which was rebooting with BSODs due to a hardware malfunction.
Case ID: 8004208471
I shipped the laptop on Nov. 28th and Fedex tracking shows that it was delivered on Dec. 2nd. However, today the Lenovo Repair Status shows that the laptop still has not reached the repair center. Admittedly, when I sent the laptop I goofed and forgot to include the Inventory Control Sheet so this may be part of the delay.
I called back into Lenovo support yesterday to express my concern and also told them that I forgot to include the ICS. They stated they would have someone call me back. It's only been 24 hours, but I have not heard back and I hear stories of Lenovo support promising call-backs that are never made. I just want to get confirmation that my laptop has been located at the repair center and isn't "lost" in the center.
How long from receipt of the laptop does it usually take the repair center to update the Lenovo repair status with "laptop received"? Any help on this would be greatly appreciated.

I actually sent my Yoga 2 Pro in for repair a couple of weeks ago. It is still being repaired. It was delivered by FedEx on 11/19/14 at 11:00 am, and the Lenovo Repair Status updated to show that it was received on 11/20/14 at 11:54 am. It took just over one day to update. The reason why it has taken two days is probably because of the missing inventory control sheet. Hope that you don't have any more problems!

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Did they also restore your original user account? Log out of Apple and see if yours is there to log in to.
You'll need to post the actual error message, not what you think it said. I don't think I've ever seen an error that said I needed an application to install anything on my Mac.

I sent in my iPhone 6 for repair. I used restore on the loaner phone I was given, and the contacts, texts, reminders, and Safari pages all showed up. My phone is back, and when I used the restore function again, those items are missing.

I sent in my iPhone 6 for repair. I used restore on the loaner phone I was given, and the contacts, texts, reminders, and Safari pages all showed up. My phone is back, and when I used the restore function again, those items are missing. I do not use iCloud because I have no wifi at home, limited data available for regularly backing up, and I have a 64GB phone and don't wish to pay to upgrade from the 5GB iCloud storage. Am I doing something wrong? It worked so seamlessly on my loaner phone that I am completely stumped as to why it will not restore those items to my original phone again.

The iphone is designed to be synced to your computer or cloud service. Your contacts should be in whatever program/service you have chosen to sync.
If you have failed to do this, then they are likely gone.

I sent my Iphone 5c in for repair and when they sent it back my sim card wasn't in it is there any way i can have them send it back or do I need to get a new sim card for it?

I sent my Iphone 5c in for repair and when they sent it back my sim card wasn't in it is there any way i can have them send it back or do I need to get a new sim card for it?

You'll have to get a new one from your carrier. I believe the shipping instructions for mail in service explicitly tell you to take it out as you will most likely not receive the same phone back. Apple doesn't repair most phones, they replace them.

I sent my phone into Apple for repairs. Now I can't receive messages from the two days that it was in for repairs. Will I receive them ever?

I sent my phone into Apple for repairs on my speakers. So I took my SIM card out, restored the phone, and did everything that needs to be done to send it back. Because of all of that I didn't have my phone for two days. Now that I have it back I haven't received any messages that were sent to my phone during those two days. I know that some of my friends sent messages, but it doesn't show them. Will they ever come to my phone?

Did they also restore your original user account? Log out of Apple and see if yours is there to log in to.
You'll need to post the actual error message, not what you think it said. I don't think I've ever seen an error that said I needed an application to install anything on my Mac.

I ordered my macbook pro online along with the apple care but apple says that the apple care with not physically be delivered. does this mean that my mac is already registered and covered? What do i need to do?

I ordered my macbook pro online along with the apple care but apple says that the care will not be phyically sent. What does this mean? Is there something I need to do?

Since you're ordering both the computer & AppleCare directly from Apple, Apple Care will automatically be registerd. Thus, nothing for you to do other than enjoy your computer.

When i turn my macbook pro on , the apple logo shows up, but it is just loading. I have tried to turn if off , but the same problem appears. Someone know what the problem is?

when i turn my macbook pro on , the apple logo shows up, but it is just loading. I have tried to turn if off , but the same problem appears. Someone know what the problem is?

Boot into Safe Mode
A Safe Mode boot can take a few minutes compared to a normal boot.
Once you are in Safe Mode open System Preferences > Accounts > Login Items
If you have anything listed there to launch when you startup your Mac, delete all items.
Then go to the Apple menu / Restart.
You can also use Safe Mode to do a "live verification" of the startup disk in case it needs repairing.
Help here > Using Disk Utility to verify or repair disks

I am trying to get my apps on my iphone and when i click sync it says backing up files and it takes hours for it to go up but it says can't finish back up wat do i do

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dplum12
What computer operating system is your Premiere Elements 12 running on? Did you have the opportunity to update 12 to 12.1 Update yet using an opened project's Help Menu/Update? If not, please do so when you get the opportunity.
For now I will assume that your computer is Windows 7, 8, or 8.1 64 bit. Please try the following suggestions to overcome your Premiere Elements Sign In issue.
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
and, if you get any messages about Internet connect and the computer clock, please review the following
http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
Please let us know the outcome.
Thank you.
ATR

Yoga 3 Pro driver for ACPI\VPC2004 in Device Manager

Hi all, first post here...
I am re-installing Windows 8.1 and the required drivers for my Yoga 3 Pro (to get rid of Superfish, started the task before the Lenovo tool came out...)
I am almost there, except for one unknown device in the Device Manager, which has a code in its detail of ACPI\VPC2004.
A quick google gives me a link to - Lenovo http://support.lenovo.com/us/en/documents/ht071645 - and a page which says 'Download and run the Energy Management from Lenovo support website with the proper Operating System version. This will install the chipset INF files so that Windows properly recognizes the virtual power controller ACPI/VPC2004.'
All apparently clear. However I am rather unclear on which file on the relevant yoga page ( http://support.lenovo.com/gb/en/products/laptops-and-netbooks/yoga-series/yoga-3-pro-1370-laptop-len... ) I should be using? - I have already installed all of the drivers on that page (other than the intel wireless LAN and bluetooth as the yoga has Broadcomm).
Any thoughts or direction would be massively appreciated!
Thanks!
Solved!
Go to Solution.

It looks like the power management comes from One Key Optimizer. Can you install it and let me know if the driver installs as well? If not, I can extract it from my install.
←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗
Tap that kudos button if I helped ^^
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Just sent my ipad air in for repair

Recently my Ipad's screen would not respond, it would also freeze a lot. I thought maybe it was because I had too many apps or pictures, so I erased everything on my Ipad and did a factory reset. Still no luck. Got fed up, called apple and they sent me an empty box and I just shipped it this morning. Now what happens? Will they send me a brand new refurbished one? or the same one just repaired? Also what if they tell me nothing is wrong with it and send it back to me? Will I get charged for them taking a look at it? Thank you.

Nope that's about all you can do, maybe a Good Samaritan will turn it in, did you have a pass code on it at least?
Change all passwords immediately. Email, banking, etc

I have already sent my iPhone 5 off for repair...

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Does anybody know whether I will be charged more?
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Sent in my iPod Touch for repair because of lower volume button, and...

...Apple is sending it back to me because "No problems found." I sent in my iPod because the bottom volume button was at first hard to press and now it only works sometiems when I press it. I CLEARLY described that the bottom volume button only works half of the time and I took the time to give them my iPod so I basically just gave them my iPod for no reason? What should I do since the problem is still going to occur when I get my iPod back?

Hi Cole!,
Make a reservation with a Genius at a local Apple retail store or call AppleCare.
http://www.apple.com/retail/geniusbar/
U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
-Jason

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Product replacement pending indicates your iPhone will be exchanged under warranty. An exchange under warranty can be a new or refurbished iPhone with no way to tell the difference. More than likely your exchange will ship sometime tomorrow.

I have recently sent my iPhone 3G away for repair and have received a new one in return. I managed to backup my phone before it was sent away, however now I am trying to sync the information again but I'm unable to find all of my purchased music on iTunes

I need help trying to locate where I can find all of my purchased music from my account with the iTunes, to enable me to sync it back on to my new iPhone 3G... Any suggestions please??

I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
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Sent my iPhone 5 in for the sleep button replacement but it has been denied due to scratches??

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Sent Yoga 2 Pro in for repair. Fedex shows delivered, but Lenovo says it didn't arrive?

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