Serial Number won't work on installation (checked number and is correct)

Hi I have successfully downloaded Lightroom 5 and am having difficulty after entering my country and register serial/license to proceed. The number is definitely correct. There is no error message, just a red cross next to the end of serial number and no option to click "next".
Please help and thank you.
Kelly

Find your serial number quickly

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Legitimate serial number won't work

Just received a new copy (at great expense) of Adobe Creative Suite and it won't install because the legitimate serial number won't work.

Refer to this:
Error "The serial number is not valid for this product" | Creative Suite
For anything else contact support directly by phone or web chat.
Mylenium

Serial number won't work. What do I do?

Purchased Adobe Acrobat X Standard online in 2012. Downloaded again to computer today. The serial number won't work. What do I do?

Is it by any chance asking for a QUALIFYING serial now?

Serial number won't work

trying to install lightroom 4 on my laptop. The serial number won't work, doesn't even seem like the right number of digits.

A Lightroom serial number should consist of 6 groups of 4 digits with no letters, for a total of 24 digits and the first four digits are 1160. Or at least this is the pattern I see for my LR purchases over the years, where they are are individual licneses, not Educational or Team or Enterprise.
How and where did you buy LR? If it was a box in a store, perhaps what you’re seeing is a redemption code that needs to be converted to a serial number using this website:
http://www.adobe.com/go/getserial
More explanation about redpetion codes can be found, here:
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

My serial number will not work because it is letters and numbers...

My serial number will not work because it is letters and numbers but I can't type letters into the boxes on the Adobe installer.
I've tried holding shift, putting caps lock on, and leaving it lower case. It just won't let me type letters into the boxes. Is there a work around or some other solution?

Redemption Code Help
Mylenium

My photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers

my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

Moving this discussion to the Downloading, Installing, Setting Up forum.
Stephylei you will want to download the Mac versions of the installation files. If you purchased the software from Adobe, and choose the download option at the time of purchase, then the download will be available under your account. You can find more details at Find a download link on Adobe.com.

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first try:
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next
Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Serial Number won't work on installation (checked number and is correct)

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