Serial Numbers and Delivery not automated.

Question

"The serial number field on the delivery is only a text field and requires user input. The actual serial numbers shipped on the delivery are not put in this field automatically by the system as you know. This is how it works. The serial number data is stored in different tables, OSRI and SRI1 and linked to the delivery document."
We have been manually typing the S/N into the delivery form so that we can have it print packing lists and invoices. Once we select the S/N for the delivery it should automatically update the delivery form.
The Delivery form does not automatically fill in the S/N once we select a s/n. Here is a scenario
1.)Select a Sales Order that has an item that requires a s/n.
2.) Copy SO to Delivery
3.) Click Add or put the cursor in the proper row of the s/n column and hit enter. A new window showing available S/N should appear.
4.) Select the S/N, assign to this SO and click Update then OK.
5.) Repeat if more then 1 item requires a s/n.
6) When done,  click ADD and a new Delivery ticket is created. Note at this time the S/N are not showing in the Delivery Form.
7) You can now click Print Preview and it will show the Packing List along with a page for serial numbers. Also a Crystal Report Packing list is generated, but the s/nu2019s are not listed.
The only way we can get s/nu2019s to show on the Delivery form and in Crystal .Reports is to MANUALLY type the s/n into the Delivery form. We want to avoid typing the data, potential for typou2019s. This should be something the software  does for us.

Answer 1

We're wondering the same thing. Would a bar code scanner work? The data would have to be displayed on a PC or something where it could be recorded.
Yes and no.  
We have a small Bluetooth barcode scanner.  Works well if the bar codes were printed better.  I mean, the bar codes for switches/routers are "readable" but for wireless access points, you would need several attempts to get it to read.  
Alternatively, you can read the bar codes from the box.  I only use this as a "last resort" because I have seen, in two occasions, that the codes in the box and the the ones from the appliance don't match.