Server 2012 Windows Update problems: There was a problem checking for updates Code 80240437
I get this problem when attempting to update Windows Server 2012.
Only thing that has changed since i last did the update to the problem is installing Lync Server 2013.
I have tried the solutions advised here http://social.technet.microsoft.com/Forums/windowsserver/en-US/e7ba0364-154e-404c-a7e5-7cfe4fa3b5c4/windows-update-error-0x80240437-after-installing-lync-2013
But still no luck.
Any ideas?
Hi,
In the link you posted above, I provided six suggestions. I would like to confirm that did you tried all of these suggestions?
If not, please try them and let us know the result.
================================
Suggestion 1: Temporarily disable firewall and antivirus program to test the issue.
Suggestion 2: Disable Windows Update service, rename the folder %windir%\SoftwareDistribution and restart the Windows Update service.
Suggestion 3: Reset Windows Update components to check the result. For the detailed steps, please refer to the following Microsoft KB article:
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Suggestion 4: Run the System Update Readiness tool (Checksur.exe) to scan and repair the system files. If some files cannot be repaired automatically, you may replace them manually. For more information, please refer to the following Microsoft KB and TechNet
articles:
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
http://support.microsoft.com/kb/947821
Advanced guidelines for diagnosing and fixing servicing corruption
http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx
Suggestion 5: Run SFC /Scannow to scan and repair the system files. If some corrupted files cannot be repaired, you may manually replace them. For more information, please read the following Microsoft KB article:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
http://support.microsoft.com/kb/929833
Suggestion 6: Perform an In-Place upgrade to repair the whole system.
================================
Regards,
Arthur Li
TechNet Community Support
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Hello everybody
I have the following problem:
Server with two NICS, one (IP 172.30.8.X) it's configure with a default gateway (172.30.8.1), the other one (IP 172.30.32.X) doesn't have a default gateway and has a static route to reach another network (172.15.28.X)
Everything was worning fine, no reboots, no updates installed; suddenly the specified route for the second NIC is not working. When we try to reach the 172.15.28.X network, it goes thorugh the default gateway. Please your help.
We tried deleting the route and re-add it again, but doesn't work; also verified the TCP/IP configuration on all NICs everything it's ok.
Here's an output of the configured routes on the server:
C:\Windows\system32>route print
===========================================================================
Interface List
12...9c b6 54 88 49 a8 ......HP FlexFabric 10Gb 2-port 534FLB Adapter #54
13...9c b6 54 88 49 ac ......HP FlexFabric 10Gb 2-port 534FLB Adapter #55
15...02 78 b2 0e 8f c0 ......Microsoft Failover Cluster Virtual Adapter
1...........................Software Loopback Interface 1
14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 172.30.8.1 172.30.8.107 266
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 169.254.4.217 261
169.254.4.217 255.255.255.255 On-link 169.254.4.217 261
169.254.255.255 255.255.255.255 On-link 169.254.4.217 261
172.15.28.0 255.255.254.0 172.30.32.1 172.30.8.107 11
172.30.8.0 255.255.254.0 On-link 172.30.8.107 266
172.30.8.107 255.255.255.255 On-link 172.30.8.107 266
172.30.9.255 255.255.255.255 On-link 172.30.8.107 266
172.30.32.0 255.255.254.0 On-link 172.30.32.20 266
172.30.32.20 255.255.255.255 On-link 172.30.32.20 266
172.30.33.255 255.255.255.255 On-link 172.30.32.20 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 169.254.4.217 261
224.0.0.0 240.0.0.0 On-link 172.30.8.107 266
224.0.0.0 240.0.0.0 On-link 172.30.32.20 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 169.254.4.217 261
255.255.255.255 255.255.255.255 On-link 172.30.8.107 266
255.255.255.255 255.255.255.255 On-link 172.30.32.20 266
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 172.30.8.1 Default
172.15.28.0 255.255.254.0 172.30.32.1 1
===========================================================================
Below is the output of a tracert:
C:\Windows\system32>tracert 172.15.28.20
Tracing route to 172.15.28.20 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 172.30.8.1
2 <1 ms <1 ms <1 ms 172.16.80.1
3 1 ms 1 ms 1 ms 10.11.17.193
Any idea is welcome, thanks in advance.
Regards. Cristian V.Hello Eve
Sorry for the delay, we opened a PSS case.
So far, the problems seems to be a misconfiguration on one of the devices.
This is the last output, as soon as we identify the issue and the problem, I'll let you know:
On server UIOMATRP-EXMB01 the route was added succesfully:
route add 172.30.32.0 mask 255.255.255.0 172.15.28.1
C:\Windows\system32>route add 172.30.32.0 mask 255.255.255.0 172.15.28.1
OK!
C:\Windows\system32>tracert 172.30.32.21
Tracing route to 172.30.32.21 over a maximum of 30 hops
1 5 ms 2 ms 2 ms 172.15.28.1
2 <1 ms <1 ms <1 ms 10.6.1.3
3 1 ms <1 ms <1 ms 10.5.1.3
4 1 ms 1 ms 1 ms 10.21.17.65
5 3 ms 5 ms 9 ms 10.201.21.22
6 9 ms 9 ms 8 ms 10.201.111.97
7 9 ms 19 ms 8 ms 10.11.17.193
8 8 ms 8 ms 8 ms 172.16.80.3
9 * * * Request timed out.
10 * * * Request timed out.
11 * ^C
C:\Windows\system32>route delete 172.30.32.0
OK!
C:\Windows\system32>tracert 172.30.32.21
Tracing route to 172.30.32.21 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 172.15.4.1
2 <1 ms <1 ms <1 ms ^C
route add 172.30.32.0 mask 255.255.255.0 172.15.28.1 -p
OK!
C:\Windows\system32>tracert 172.30.32.21
Tracing route to 172.30.32.21 over a maximum of 30 hops
1 4 ms 2 ms 1 ms 172.15.28.1
2 <1 ms <1 ms <1 ms 10.6.1.3
3 1 ms <1 ms <1 ms 10.5.1.3
4 1 ms 1 ms <1 ms 10.21.17.65
5 5 ms 4 ms 9 ms 10.201.21.22
6 7 ms 7 ms 7 ms 10.116.41.197
7 9 ms 207 ms 9 ms 10.116.41.198
8 9 ms 8 ms 9 ms 10.11.17.194
9 9 ms * 10 ms 172.16.80.3
10 * * * Request timed out.
11 *
===========================================================================
Interface List
17...9c b6 54 93 fd d8 ......HP FlexFabric 10Gb 2-port 534FLB Adapter #76
16...9c b6 54 93 fd dc ......HP FlexFabric 10Gb 2-port 534FLB Adapter #77
15...02 fa 66 6d 81 b1 ......Microsoft Failover Cluster Virtual Adapter
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
14...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 172.15.4.1 172.15.5.38 266
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 169.254.1.233 261
169.254.1.233 255.255.255.255 On-link 169.254.1.233 261
169.254.255.255 255.255.255.255 On-link 169.254.1.233 261
172.15.4.0 255.255.254.0 On-link 172.15.5.38 266
172.15.5.38 255.255.255.255 On-link 172.15.5.38 266
172.15.5.255 255.255.255.255 On-link 172.15.5.38 266
172.15.28.0 255.255.254.0 On-link 172.15.28.20 266
172.15.28.20 255.255.255.255 On-link 172.15.28.20 266
172.15.29.255 255.255.255.255 On-link 172.15.28.20 266
172.30.32.0 255.255.255.0 172.15.28.1 172.15.28.20 11
---------------------------à route successfully applied
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 169.254.1.233 261
224.0.0.0 240.0.0.0 On-link 172.15.28.20 266
224.0.0.0 240.0.0.0 On-link 172.15.5.38 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 169.254.1.233 261
255.255.255.255 255.255.255.255 On-link 172.15.28.20 266
255.255.255.255 255.255.255.255 On-link 172.15.5.38 266
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 172.15.4.1 Default
172.30.32.0 255.255.255.0 172.15.28.1 1
===========================================================================
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
14 1010 2002::/16 On-link
14 266 2002:ac0f:526::ac0f:526/128
On-link
14 266 2002:ac0f:1c14::ac0f:1c14/128
On-link
15 261 fe80::/64 On-link
15 261 fe80::7439:c10d:c470:c569/128
On-link
1 306 ff00::/8 On-link
15 261 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
--- ARP
Interface: 169.254.1.233 --- 0xf
Internet Address Physical Address Type
169.254.255.255 ff-ff-ff-ff-ff-ff static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.252 01-00-5e-00-00-fc static
Interface: 172.15.5.38 --- 0x10
Internet Address Physical Address Type
172.15.4.1 00-08-e3-ff-fd-90 dynamic ---------------à
default gateway
172.15.4.41 00-50-56-88-50-71 dynamic
172.15.4.42 ac-16-2d-78-0c-5c dynamic
172.15.4.52 00-08-02-b0-49-17 dynamic
172.15.4.55 00-50-56-bd-72-f0 dynamic
172.15.4.56 00-50-56-ab-00-16 dynamic
172.15.5.33 00-50-56-88-11-4a dynamic
172.15.5.34 00-50-56-88-6d-14 dynamic
172.15.5.35 fc-15-b4-1c-05-20 dynamic
172.15.5.36 fc-15-b4-1c-34-a4 dynamic
172.15.5.39 f0-92-1c-02-c8-5c dynamic
172.15.5.41 fc-15-b4-1c-69-64 dynamic
172.15.5.255 ff-ff-ff-ff-ff-ff static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.252 01-00-5e-00-00-fc static
225.0.0.1 01-00-5e-00-00-01 static
Interface: 172.15.28.20 --- 0x11
Internet Address Physical Address Type
172.15.28.1 00-08-e3-ff-fd-90 dynamic
172.15.28.21 f0-92-1c-02-c8-58 dynamic
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.252 01-00-5e-00-00-fc static
225.0.0.1 01-00-5e-00-00-01 static
Before, there was an error on routes applied on server UIOMATRP-EXMB01:
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 172.15.4.1 172.15.5.38 266
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 169.254.1.11 261
169.254.1.11 255.255.255.255 On-link 169.254.1.11 261
169.254.255.255 255.255.255.255 On-link 169.254.1.11 261
172.15.4.0 255.255.254.0 On-link 172.15.5.38 266
172.15.5.38 255.255.255.255 On-link 172.15.5.38 266
172.15.5.255 255.255.255.255 On-link 172.15.5.38 266
172.15.28.0 255.255.254.0 On-link 172.15.28.20 266
172.15.28.20 255.255.255.255 On-link 172.15.28.20 266
172.15.29.255 255.255.255.255 On-link 172.15.28.20 266
172.30.32.0 255.255.254.0 172.15.28.1 172.15.5.38 11 -------------------Error
172.30.32.0 255.255.254.0 172.15.28.1 172.15.28.20 11
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 169.254.1.11 261
224.0.0.0 240.0.0.0 On-link 172.15.28.20 266
224.0.0.0 240.0.0.0 On-link 172.15.5.38 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 169.254.1.11 261
255.255.255.255 255.255.255.255 On-link 172.15.28.20 266
255.255.255.255 255.255.255.255 On-link 172.15.5.38 266
EOOn the second server
GYESITEA-EXMB02, the network is not reachable:
C:\Windows\system32>route add 172.15.28.20 mask 255.255.255.255 172.30.32.1 if 13 -----à the
route was forced with the nic index 13 to the IP address 172.15.28.20
OK!
C:\Windows\system32>route print
===========================================================================
interface List
13...9c b6 54 93 fd 7c ......HP FlexFabric 10Gb 2-port 534FLB Adapter #59
12...9c b6 54 93 fd 78 ......HP FlexFabric 10Gb 2-port 534FLB Adapter #58
16...02 ce fe 26 83 9f ......Microsoft Failover Cluster Virtual Adapter
1...........................Software Loopback Interface 1
14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 172.30.8.1 172.30.8.108 266
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 169.254.3.180 261
169.254.3.180 255.255.255.255 On-link 169.254.3.180 261
169.254.255.255 255.255.255.255 On-link 169.254.3.180 261
172.15.28.20 255.255.255.255 172.30.32.1 172.30.32.21 11 --------------route forced and applied
172.30.8.0 255.255.254.0 On-link 172.30.8.108 266
172.30.8.108 255.255.255.255 On-link 172.30.8.108 266
172.30.9.255 255.255.255.255 On-link 172.30.8.108 266
172.30.32.0 255.255.254.0 On-link 172.30.32.21 266
172.30.32.21 255.255.255.255 On-link 172.30.32.21 266
172.30.33.255 255.255.255.255 On-link 172.30.32.21 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1
306
224.0.0.0 240.0.0.0 On-link 169.254.3.180 261
224.0.0.0 240.0.0.0 On-link 172.30.8.108 266
224.0.0.0 240.0.0.0 On-link 172.30.32.21 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 169.254.3.180 261
255.255.255.255 255.255.255.255 On-link 172.30.8.108 266
255.255.255.255 255.255.255.255 On-link 172.30.32.21 266
===========================================================================
C:\Windows\system32>tracert 172.15.28.20
Tracing route to 172.15.28.20 over a maximum of 30 hops
1 General failure.
Trace complete.
C:\Windows\system32>tracert 172.15.28.20
Tracing route to 172.15.28.20 over a maximum of 30 hops
1 GYESITEA-EXMB02.xxxxxxxxxx [172.30.32.21] reports: Destination host
unreachable.
Trace complete.
Regards. Cristian V. -
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