Server 4.0 Stats graphing stops
The graphing on the stats pane stops, and the only way I've found to restart it is to reboot the server machine.
I have a couple of machines running Server 4.0, and only one of them has this problem. The server will run for a couple of days, then the graps stop. If I reboot, the graphs come back—with the gap where the information was apparently not being captured.
The gaps appear both on a local instance of Server, running on the server machine itself, and on a remote instance, running on another machine.
It affects all statistics:
System: Processor Usage
System: Memory Usage
System: Memory Pressure
System: Network Traffic
Caching: Bytes Served
File Sharing: Connected Users
In digging, I've found that the OS X Server documentation is spectacularly out of date (10.3). The afp:command = getHistory, for instance, no longer seems to exist, and there is no way I've found to get a module (afp for instance) to list its available subcommands: neither serveradmin command afp:command = help nor serveradmin command afp:command = list work.
I obviously don't want to interrupt the server by rebooting it frequently. Any ideas how to restart the stats gathering non-intrusively?
I have found a little more:
The process doing the logging appears to be servermetricsd
Some digging reveals
$ ps ax|grep servermetricsd
228 ?? Ss 8:00.98 /Applications/Server.app/Contents/ServerRoot/usr/libexec/servermetricsd.app/Contents/MacOS/servermetricsd -daemonize YES
$ sudo launchctl list | grep servermetricsd
- 0 com.apple.servermetricsd.sample
228 0 com.apple.servermetricsd.daemon
$ sudo launchctl list com.apple.servermetricsd.daemon
"LimitLoadToSessionType" = "System";
"MachServices" = {
"com.apple.servermetricsd" = mach-port-object;
"Label" = "com.apple.servermetricsd.daemon";
"TimeOut" = 30;
"OnDemand" = false;
"LastExitStatus" = 0;
"PID" = 228;
"Program" = "/Applications/Server.app/Contents/ServerRoot/usr/libexec/servermetricsd.app/Contents/MacOS/servermetricsd";
"ProgramArguments" = (
"/Applications/Server.app/Contents/ServerRoot/usr/libexec/servermetricsd.app/Contents/MacOS/servermetricsd";
"-daemonize";
"YES";
$ sudo launchctl list com.apple.servermetricsd.sample
"LimitLoadToSessionType" = "System";
"Label" = "com.apple.servermetricsd.sample";
"TimeOut" = 30;
"OnDemand" = true;
"LastExitStatus" = 0;
"Program" = "/Applications/Server.app/Contents/ServerRoot/usr/libexec/servermetricsd.app/Contents/MacOS/servermetricsd";
"ProgramArguments" = (
"/Applications/Server.app/Contents/ServerRoot/usr/libexec/servermetricsd.app/Contents/MacOS/servermetricsd";
$ sudo launchctl print system/com.apple.servermetricsd.daemon
com.apple.servermetricsd.daemon = {
active count = 2
path = (submitted by smd.218)
state = running
program = /Applications/Server.app/Contents/ServerRoot/usr/libexec/servermetricsd.app/Contents/MacOS/servermetricsd
arguments = {
/Applications/Server.app/Contents/ServerRoot/usr/libexec/servermetricsd.app/Contents/MacOS/servermetricsd
-daemonize
YES
global environment = {
PATH => /usr/bin:/bin:/usr/sbin:/sbin
environment = {
SERVER_INSTALL_PATH_PREFIX => /Applications/Server.app/Contents/ServerRoot
XPC_SERVICE_NAME => com.apple.servermetricsd.daemon
domain = com.apple.xpc.launchd.domain.system
minimum runtime = 10
exit timeout = 5
runs = 1
successive crashes = 0
excessive crashing = 0
pid = 228
immediate reason = speculative
forks = 0
execs = 1
trampolined = 1
last exit code = (never exited)
event triggers = {
endpoints = {
"com.apple.servermetricsd" = {
port = 0x1d5df
active = 1
managed = 1
reset = 0
hide = 0
dynamic endpoints = {
pid-local endpoints = {
instance-specific endpoints = {
event channels = {
sockets = {
spawn type = daemon
properties = {
partial import = 0
launchd bundle = 0
xpc bundle = 0
keepalive = 1
runatload = 0
dirty at shutdown = 0
low priority i/o = 0
low priority background i/o = 0
legacy timer behavior = 0
exception handler = 0
multiple instances = 0
supports transactions = 0
supports pressured exit = 0
enter kdp before kill = 0
wait for debugger = 0
app = 0
system app = 0
creates session = 0
inetd-compatible = 0
inetd listener = 0
abandon process group = 0
one-shot = 0
requires reap = 0
event monitor = 0
penalty box = 0
pended non-demand spawn = 0
role account = 0
launch only once = 0
system support = 0
app-like = 0
inferred program = 1
joins gui session = 0
joins host session = 0
parameterized sandbox = 0
resolve program = 0
abandon coalition = 0
extension = 0
nano allocator = 0
no initgroups = 0
start on fs mount = 0
$ sudo launchctl print system/com.apple.servermetricsd.sample
com.apple.servermetricsd.sample = {
active count = 0
path = (submitted by smd.218)
state = waiting
program = /Applications/Server.app/Contents/ServerRoot/usr/libexec/servermetricsd.app/Contents/MacOS/servermetricsd
arguments = {
/Applications/Server.app/Contents/ServerRoot/usr/libexec/servermetricsd.app/Contents/MacOS/servermetricsd
global environment = {
PATH => /usr/bin:/bin:/usr/sbin:/sbin
environment = {
SERVER_INSTALL_PATH_PREFIX => /Applications/Server.app/Contents/ServerRoot
XPC_SERVICE_NAME => com.apple.servermetricsd.sample
domain = com.apple.xpc.launchd.domain.system
minimum runtime = 10
exit timeout = 5
runs = 924
successive crashes = 0
excessive crashing = 0
last exit code = 0
event triggers = {
com.apple.servermetricsd.sample.268435471 => {
state = 0
service = com.apple.servermetricsd.sample
stream = com.apple.launchd.calendarinterval.system
monitor = com.apple.UserEventAgent-System
descriptor = {
"Minute" => 10
com.apple.servermetricsd.sample.268435478 => {
state = 0
service = com.apple.servermetricsd.sample
stream = com.apple.launchd.calendarinterval.system
monitor = com.apple.UserEventAgent-System
descriptor = {
"Minute" => 45
com.apple.servermetricsd.sample.268435470 => {
state = 0
service = com.apple.servermetricsd.sample
stream = com.apple.launchd.calendarinterval.system
monitor = com.apple.UserEventAgent-System
descriptor = {
"Minute" => 5
com.apple.servermetricsd.sample.268435477 => {
state = 0
service = com.apple.servermetricsd.sample
stream = com.apple.launchd.calendarinterval.system
monitor = com.apple.UserEventAgent-System
descriptor = {
"Minute" => 40
com.apple.servermetricsd.sample.268435476 => {
state = 0
service = com.apple.servermetricsd.sample
stream = com.apple.launchd.calendarinterval.system
monitor = com.apple.UserEventAgent-System
descriptor = {
"Minute" => 35
com.apple.servermetricsd.sample.268435475 => {
state = 0
service = com.apple.servermetricsd.sample
stream = com.apple.launchd.calendarinterval.system
monitor = com.apple.UserEventAgent-System
descriptor = {
"Minute" => 30
com.apple.servermetricsd.sample.268435480 => {
state = 0
service = com.apple.servermetricsd.sample
stream = com.apple.launchd.calendarinterval.system
monitor = com.apple.UserEventAgent-System
descriptor = {
"Minute" => 55
com.apple.servermetricsd.sample.268435469 => {
state = 0
service = com.apple.servermetricsd.sample
stream = com.apple.launchd.calendarinterval.system
monitor = com.apple.UserEventAgent-System
descriptor = {
"Minute" => 0
com.apple.servermetricsd.sample.268435474 => {
state = 0
service = com.apple.servermetricsd.sample
stream = com.apple.launchd.calendarinterval.system
monitor = com.apple.UserEventAgent-System
descriptor = {
"Minute" => 25
com.apple.servermetricsd.sample.268435473 => {
state = 0
service = com.apple.servermetricsd.sample
stream = com.apple.launchd.calendarinterval.system
monitor = com.apple.UserEventAgent-System
descriptor = {
"Minute" => 25
com.apple.servermetricsd.sample.268435472 => {
state = 0
service = com.apple.servermetricsd.sample
stream = com.apple.launchd.calendarinterval.system
monitor = com.apple.UserEventAgent-System
descriptor = {
"Minute" => 15
com.apple.servermetricsd.sample.268435479 => {
state = 0
service = com.apple.servermetricsd.sample
stream = com.apple.launchd.calendarinterval.system
monitor = com.apple.UserEventAgent-System
descriptor = {
"Minute" => 50
endpoints = {
dynamic endpoints = {
pid-local endpoints = {
instance-specific endpoints = {
event channels = {
"com.apple.launchd.calendarinterval" = {
port = 0x1d6c3
active = 0
managed = 1
reset = 0
hide = 0
sockets = {
spawn type = daemon
properties = {
partial import = 0
launchd bundle = 0
xpc bundle = 0
keepalive = 0
runatload = 0
dirty at shutdown = 0
low priority i/o = 0
low priority background i/o = 0
legacy timer behavior = 0
exception handler = 0
multiple instances = 0
supports transactions = 0
supports pressured exit = 0
enter kdp before kill = 0
wait for debugger = 0
app = 0
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PAGE_FAULT_IN_NONPAGED_AREA
Technical Information:
*** STOP: 0x00000050 (0xfffffa800c153284, 0x0000000000000001, 0xfffff880053dc0c9, 0x0000000000000000)
*** ntoskrnl.exe - Address 0xfffff8000169ac40 base at 0xfffff8000161e000 DateStamp 0x4e02aaa3
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Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [\\hqrds01\c$\Windows\Minidump\030112-19359-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Program Files\Debugging Tools for Windows (x64)\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: Server, suite: TerminalServer
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`01609000 PsLoadedModuleList = 0xfffff800`0184e670
Debug session time: Thu Mar 1 09:14:00.921 2012 (UTC + 0:00)
System Uptime: 0 days 21:31:41.950
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis
Use !analyze -v to get detailed debugging information.
BugCheck 50, {fffffa800be83284, 1, fffff8800576f0c9, 0}
Could not read faulting driver name
Probably caused by : RDPWD.SYS ( RDPWD!memcpy+1d9 )
Followup: MachineOwner
1: kd> !analyze -v
* Bugcheck Analysis
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa800be83284, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff8800576f0c9, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)
Debugging Details:
Could not read faulting driver name
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800018b8100
fffffa800be83284
FAULTING_IP:
RDPWD!memcpy+1d9
fffff880`0576f0c9 668901 mov word ptr [rcx],ax
MM_INTERNAL_CODE: 0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR: 0x50
PROCESS_NAME: svchost.exe
CURRENT_IRQL: 0
TRAP_FRAME: fffff8800bf70a80 -- (.trap 0xfffff8800bf70a80)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000000000023d rbx=0000000000000000 rcx=fffffa800be83284
rdx=ffffffffffe7e63b rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800576f0c9 rsp=fffff8800bf70c18 rbp=0000000000000001
r8=000000000000001c r9=fffff8a0033401e8 r10=fffff8a0033401e8
r11=fffffa800be83268 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
RDPWD!memcpy+0x1d9:
fffff880`0576f0c9 668901 mov word ptr [rcx],ax ds:0c40:fffffa80`0be83284=????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800016319fc to fffff80001685c40
STACK_TEXT:
fffff880`0bf70918 fffff800`016319fc : 00000000`00000050 fffffa80`0be83284 00000000`00000001 fffff880`0bf70a80 : nt!KeBugCheckEx
fffff880`0bf70920 fffff800`01683d6e : 00000000`00000001 fffffa80`0be83284 00000000`00000000 fffff8a0`0be85820 : nt! ?? ::FNODOBFM::`string'+0x4611f
fffff880`0bf70a80 fffff880`0576f0c9 : fffff880`057547cf 00000000`00000000 00000000`00000022 00000000`00000002 : nt!KiPageFault+0x16e
fffff880`0bf70c18 fffff880`057547cf : 00000000`00000000 00000000`00000022 00000000`00000002 fffff880`0576c99d : RDPWD!memcpy+0x1d9
fffff880`0bf70c20 fffff880`0576c9fc : fffff8a0`0f938010 00000000`00000022 00000000`00000019 00000000`00000002 : RDPWD!SM_MCSSendDataCallback+0x303
fffff880`0bf70c60 fffff880`0576b354 : fffff880`0bf70da0 fffff8a0`033401e8 00000000`00000000 fffff880`0576abfd : RDPWD!HandleAllSendDataPDUs+0x188
fffff880`0bf70d10 fffff880`0576af64 : 00000000`00000031 fffffa80`0bd01895 00000006`0000001f fffff880`05739079 : RDPWD!RecognizeMCSFrame+0x28
fffff880`0bf70d50 fffff880`029ba1f8 : fffff8a0`03345000 fffffa80`0bae6e80 fffffa80`0a5c0e60 fffff880`05737e00 : RDPWD!MCSIcaRawInputWorker+0x3d4
fffff880`0bf70df0 fffff880`057378d0 : 00000000`00000000 fffff880`0bf70f10 fffff880`0bf70f08 00000000`00000000 : termdd!IcaRawInput+0x50
fffff880`0bf70e20 fffff880`05736d85 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tssecsrv!CRawInputDM::PassDataToServer+0x2c
fffff880`0bf70e50 fffff880`057367c2 : fffffa80`088e8a28 fffffa80`00000000 00000000`00000031 fffff800`00000000 : tssecsrv!CFilter::FilterIncomingData+0xc9
fffff880`0bf70ef0 fffff880`029ba1f8 : fffff880`009b8180 00000000`00000001 00000000`00000000 00000000`00000000 : tssecsrv!ScrRawInput+0x82
fffff880`0bf70f60 fffff880`0572c4c5 : fffffa80`088e8a10 fffffa80`0bd01658 00000000`00000000 fffffa80`088e8a10 : termdd!IcaRawInput+0x50
fffff880`0bf70f90 fffff880`029baf3e : fffffa80`0bd01620 fffffa80`0c100420 fffffa80`0bd4b450 fffffa80`0973b9b0 : tdtcp!TdInputThread+0x465
fffff880`0bf71810 fffff880`029b9ae3 : fffffa80`09d902b0 fffffa80`0973b9b0 fffffa80`093d8520 fffffa80`0bd4b450 : termdd!IcaDriverThread+0x5a
fffff880`0bf71840 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : termdd!IcaDeviceControlStack+0x827
STACK_COMMAND: kb
FOLLOWUP_IP:
RDPWD!memcpy+1d9
fffff880`0576f0c9 668901 mov word ptr [rcx],ax
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: RDPWD!memcpy+1d9
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: RDPWD
IMAGE_NAME: RDPWD.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 4ce7ab45
FAILURE_BUCKET_ID: X64_0x50_VRF_RDPWD!memcpy+1d9
BUCKET_ID: X64_0x50_VRF_RDPWD!memcpy+1d9
Followup: MachineOwner
The RDS servers are set to reboot automatically, and after a period of 5 minutes or so, the users can reconnect and log back in. On a typical day each server will have around 10 people RDP'd in to them.
The Users connecting to the RDS Servers included XP laptops/desktops and IGEL UD-120-LX Thin Terminals. The XPs have SP3 installed and are fully patched via Symantec Altiris.
Things I have tried:
- Analyse the dump-files (as per above).
- I have tracked each user logging on to the RDS Farm (via batch scripts) and tried to determine if this is caused by the same individual(s) but it appears random.
- Check to see if the crashing Virtual Machine is running on a specific host, but it has happened on all Hosts.
- Check to see if there was anything specific that happened on the day that the crashes started. There were about 5 new poeple introduced to the RDS Farm at that time, but there were using (a) client machines that had been used previously elsewhere with
no issues, (b) software that had been used previously, (c) in a remote location that had previous users using RDS, (d) have not been logged on to a RDS Server when it has crashed.
- Updated Windows Server 2008 R2 SP1 to the latest patches (as of Feb 2012).
- Turned on Verifier (using recommended settings), and then analysed dump-files with the same reference to rdpwd.sys.
- Fixed the Memory Resource Reservation in vSphere to the full 8Gb for all these RDS Servers (so that the memory is not shared at all).
- Ran MEMTEST on a VM Guest with the full 8Gb RAM, on a couple of the ESX Hosts.
- Changed the VMTools Video Driver to the SVGA II driver from the Standard VGA Driver.
- Ran a full AV Scan (using SEP).
- Isolated the Printer Drivers using the Printer Management MMC.
- Ran sfc /scannow of all RDS Servers and rebooted.
The mini-dump file mentioned above is here:https://skydrive.live.com/redir.aspx?cid=48f471f287af2349&resid=48F471F287AF2349!105&parid=48F471F287AF2349!103
I hope someone can help, as what hair I have left (from pulling it out) is turning grey!
Andy* Bugcheck Analysis
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa800c153284, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff880053dc0c9, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)
Debugging Details:
Could not read faulting driver name
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800018cd100
fffffa800c153284
FAULTING_IP:
RDPWD!memcpy+1d9
fffff880`053dc0c9 668901 mov word ptr [rcx],ax
MM_INTERNAL_CODE: 0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR: 0x50
PROCESS_NAME: svchost.exe
CURRENT_IRQL: 0
TRAP_FRAME: fffff8800aa48a80 -- (.trap 0xfffff8800aa48a80)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000000001ff rbx=0000000000000000 rcx=fffffa800c153284
rdx=ffffffffffee6b8b rsi=0000000000000000 rdi=0000000000000000
rip=fffff880053dc0c9 rsp=fffff8800aa48c18 rbp=0000000000000001
r8=000000000000001c r9=fffff8a0123923a8 r10=fffff8a0123923a8
r11=fffffa800c153268 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
RDPWD!memcpy+0x1d9:
fffff880`053dc0c9 668901 mov word ptr [rcx],ax ds:8c40:fffffa80`0c153284=????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800016469fc to fffff8000169ac40
STACK_TEXT:
fffff880`0aa48918 fffff800`016469fc : 00000000`00000050 fffffa80`0c153284 00000000`00000001 fffff880`0aa48a80 : nt!KeBugCheckEx
fffff880`0aa48920 fffff800`01698d6e : 00000000`00000001 fffffa80`0c153284 00000000`00000000 fffff8a0`10919830 : nt! ?? ::FNODOBFM::`string'+0x4611f
fffff880`0aa48a80 fffff880`053dc0c9 : fffff880`053c17cf 00000000`00000000 00000000`00000022 00000000`00000002 : nt!KiPageFault+0x16e
fffff880`0aa48c18 fffff880`053c17cf : 00000000`00000000 00000000`00000022 00000000`00000002 fffff880`053d999d : RDPWD!memcpy+0x1d9
fffff880`0aa48c20 fffff880`053d99fc : fffff8a0`10cf30d0 00000000`00000022 00000000`00000019 00000000`00000002 : RDPWD!SM_MCSSendDataCallback+0x303
fffff880`0aa48c60 fffff880`053d8354 : fffff880`0aa48da0 fffff8a0`123923a8 00000000`00000000 fffff880`053d7bfd : RDPWD!HandleAllSendDataPDUs+0x188
fffff880`0aa48d10 fffff880`053d7f64 : 00000000`00000031 fffffa80`0c039de5 00000006`0000001f fffff880`053a6079 : RDPWD!RecognizeMCSFrame+0x28
fffff880`0aa48d50 fffff880`012c01f8 : fffff8a0`12393000 fffffa80`0bb7aa60 fffffa80`0b81e9c0 fffff880`053a4e00 : RDPWD!MCSIcaRawInputWorker+0x3d4
fffff880`0aa48df0 fffff880`053a48d0 : 00000000`00000000 fffff880`0aa48f10 fffff880`0aa48f08 fffffa80`0c039ba8 : termdd!IcaRawInput+0x50
fffff880`0aa48e20 fffff880`053a3d85 : fffff880`01716890 fffffa80`0c0327e8 00000000`00000000 00000000`00000000 : tssecsrv!CRawInputDM::PassDataToServer+0x2c
fffff880`0aa48e50 fffff880`053a37c2 : fffffa80`0c16e598 fffffa80`00000000 00000000`00000031 fffff800`00000000 : tssecsrv!CFilter::FilterIncomingData+0xc9
fffff880`0aa48ef0 fffff880`012c01f8 : fffff880`009b8180 00000000`00000001 00000000`00000000 00000000`00000000 : tssecsrv!ScrRawInput+0x82
fffff880`0aa48f60 fffff880`052994c5 : fffffa80`0c16e580 fffffa80`0c039ba8 00000000`00000000 fffffa80`0c16e580 : termdd!IcaRawInput+0x50
fffff880`0aa48f90 fffff880`012c0f3e : fffffa80`0c039b70 fffffa80`0acccf20 fffffa80`0a95c450 fffffa80`0abf9620 : tdtcp!TdInputThread+0x465
fffff880`0aa49810 fffff880`012bfae3 : fffffa80`0c0a6560 fffffa80`0abf9620 fffffa80`087eee80 fffffa80`0a95c450 : termdd!IcaDriverThread+0x5a
fffff880`0aa49840 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : termdd!IcaDeviceControlStack+0x827
STACK_COMMAND: kb
FOLLOWUP_IP:
RDPWD!memcpy+1d9
fffff880`053dc0c9 668901 mov word ptr [rcx],ax
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: RDPWD!memcpy+1d9
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: RDPWD
IMAGE_NAME: RDPWD.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 4ce7ab45
FAILURE_BUCKET_ID: X64_0x50_VRF_RDPWD!memcpy+1d9
BUCKET_ID: X64_0x50_VRF_RDPWD!memcpy+1d9
Followup: MachineOwner
Bug Check Code 0x50:http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023%28v=vs.85%29.aspx
Please start by that:
Update all possible drivers
Uninstall all unused programs
Disable all security softwares you have
Run chkdsk /r /f and sfc /scannow
Run memtest86+ to check if all is okay with your RAM. If an error was detected then replace the faulty RAM or contact your manufacturer Technical Support
If this does not help then upload MEMORY.DMP file (You can zip it and divide it using 7-ZIP) using Microsoft Skydrive and post a link here.
You can also contact Microsoft CSS for assistance.
This
posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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Microsoft Certified IT Professional: Server Administrator
Microsoft Certified Trainer -
Managed server in WARNING state in Obiee 11.1.1.7.0 prod env
Hi All,
We have OBIEE 11.1.1.7.0 running in our company. Last couple of days we are experiencing that, the managed server "bi_server1" always changes to "warning" state in every 20 to 30 minutes or so. Reports are too slow and behaves funny after warning. When I restart opmn, then it shows health is "OK". But again changes to "WARNING" after sometimes. It says: Thread pool has stuck threads.
We have got a RAC environment of database and our OBIEE is pointing to one of the node and i can tnsping to it. I can increase the StuckThread time to 1200, 1200 or so instead of 600, 60 for bi_server1 in the console as found somewhere as a tuning process but not sure if it will help much!! I can't even cancel the long running queries in the "managed session" of obiee analytics.
Kindly advise what exactly is causing this problem and what must I do to resolve this??
The bi_server1 log file displays the following error:
####<Oct 15, 2013 1:31:59 PM SAST> <Error> <WebLogicServer> <SWAOBIEE> <bi_server1> <[ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <705beb8dd8c1b40f:-c2b96b4:141a7012d14:-8000-000000000004373a> <1381836719713> <BEA-000337> <[STUCK] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "709" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl@46631799[
GET /analytics/saw.dll?Sessions HTTP/1.1
Connection: keep-alive
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.35 (KHTML, like Gecko) Chrome/27.0.1448.0 Safari/537.35
Referer: http://10.20.16.72:9704/analytics/saw.dll?Admin
Accept-Encoding: gzip,deflate,sdch
Accept-Language: en-US,en;q=0.8
Cookie: ORA_BIPS_LBINFO=141bbd5ed78; ORA_BIPS_NQID=v1b3rdkjen27ul12vejs054ra8v5mgmsk25pu7a; JSESSIONID=5xfZSdkK6N0HN49H2hKFT9SmQ0ngVp6vLJvw81QfTychYjpwpmFZ!-2050741508; ADMINCONSOLESESSION=Q2TLSdkdv1GT79BFgzPyw5njCtPDXmmyWbhb523hgV5DRqtv7csD!1865413782
]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
java.net.SocketInputStream.socketRead0(Native Method)
java.net.SocketInputStream.read(SocketInputStream.java:129)
com.siebel.analytics.web.sawconnect.SAWConnection$NotifyInputStream.read(SAWConnection.java:165)
java.io.BufferedInputStream.fill(BufferedInputStream.java:218)
java.io.BufferedInputStream.read(BufferedInputStream.java:237)
com.siebel.analytics.web.sawconnect.sawprotocol.SAWProtocol.readInt(SAWProtocol.java:188)
com.siebel.analytics.web.sawconnect.sawprotocol.SAWProtocolInputStreamImpl.readChunkHeader(SAWProtocolInputStreamImpl.java:282)
com.siebel.analytics.web.sawconnect.sawprotocol.SAWProtocolInputStreamImpl.startReadingNewMessage(SAWProtocolInputStreamImpl.java:49)
com.siebel.analytics.web.sawconnect.SAWServletHttpBinding.forwardResponse(SAWServletHttpBinding.java:201)
com.siebel.analytics.web.SAWBridge.processRequest(SAWBridge.java:189)
com.siebel.analytics.web.SAWBridge.doGet(SAWBridge.java:224)
javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
Thanks,
BK.I had similar issue in windows 7 [64 bit].
It is found that the nodemanger windows service was not present and I had to create it by executing installNodeMgrSvc.cmd present in wls server location say, 'C:\Oracle\Middleware\wlserver_10.3\server\bin' in my case and then come to bi wls console and 'Resume' the bi_server1 managed server. You would see progress in the installer once the managed server bi_server1 is 'Running' state.
Hope this helps. -
Server Admin not drawing graphs
I have a fresh install of Leopard that will not display the graphs in Server Admin on the server. I can see the graphs if viewing from my laptop or other machine, but not from the server itself. It gets a few errors like ...
... [0x0-0x1b01b].com.apple.ServerAdmin[1734]: * ERROR: -[GRAxes computeLayout]:1124 - plotRect height = 0.000000 <= 0.0 *
... [0x0-0x1b01b].com.apple.ServerAdmin[1734]: * ERROR: -[GRChartView computeLayout]:1194 - Layout for overlay axes (0x6826d30) failed. *
The hardware is a Xserve, 2 x 2.0GHz PPC G5 with 2.0 GB RAM.
Any help is appreciated as this is an annoying feature.Hi
I see the same "error" messages in every leopard server install I've done - and I've done a fair few - regardless of what hardware was used. Graphs draw fine for me.
Tony -
How to get project server in provisioning state?
Hi All,
We are working in project server 2013 and integrated it with Microsoft TFS 2010 successfully, but the problem we are getting since two days is we are not able to create or update projects or tasks in project server
and Queue is not utilizing any space in CPU as it consuming only 0-0.1% of it, which must be higher in case of project server
the mail problem we are thinking is project server is not in provisioning state in "Manage Project Web App" page under central administrator. please refer the below image
Please help us out
Thanks in Advance
Regards, Kartik Ghodasara Associative Software engineer, Synoverge Tech Pvt. Ltd. Ahmedabad Please vote or mark as answer if it helps...You can run the below commands to provision the PWA. However, if you have customization being done in
the PWA then I would suggest you raise a support ticket with Microsoft to troubleshoot the issue further.
1. Get the GUID of the Project Server service application and copy the value
Get-SPServiceApplication
2. Run the below command after replacing the Project Server Service Application ID
$serviceapp = get-spserviceapplication | ? {$_.Id -like "ccc61d40-7787-4bac-ac75-75c2b7f19d07"}
3. Get the site collections
$pwainstances = $serviceapp.Sitecollection
4. display the site collections:
$pwainstances | ft name, id
5. Copy the GUID of the PWA instance and paste it in the below command:
$PWAProp = $pwainstances | ? {$_.Id -eq "9cc75053-3523-44c9-aebf-f72c9566e1d5"}
6. Display the properties:
$PWAProp
Once the data is displayed check whether IsUpdating is set to true and IsOnline is set to False if it is then the PWA is not successfully provisioned. Follow the next step only if the above condition is met.
7. You can provision the PWA by running the below command to upgrade the PWA
Upgrade-SPProjectWebInstance -Identity "http://epm.igovtt.tt/PWA"
8. Post this verify the properties of the PWA by running the steps 5 and 6 again. Now the value for IsUpdating should be False and IsOnline should be set to True
Cheers! Happy troubleshooting !!! Dinesh S. Rai - MSFT Enterprise Project Management
Please click Mark As Answer; if a post solves your problem or Vote As Helpful if a post has been useful to you. This can be beneficial to other community members reading the thread. -
Does ORCALE have the Equivalent of the SQL SERVER 2K GO Statement?
Good morning Oracle Gurus,
I have an easy one for you. In SQL Server 2k you can write a "block" of SQL and then add a GO statement to the next line and then add another "block" of SQL. The GO statement will cause the first block of SQL to be executed before the second block. Is there any such statement in Oracle that will allow me to do the same thing?
Thanks in advance for you help!As previously mentioned you can use slash "/"
SQL> insert into t
2 select *
3 from emp
4 /
14 rows created.
SQL> select *
2 from t
3 /
EMPNO ENAME JOB MGR HIREDATE SAL COMM DEPTNO
7369 SMITH CLERK 7902 12-17-1980 800 20
7499 ALLEN SALESMAN 7698 02-20-1981 1600 300 30
7521 WARD SALESMAN 7698 02-22-1981 1250 500 30
7566 JONES MANAGER 7839 04-02-1981 2975 20
7654 MARTIN SALESMAN 7698 09-28-1981 1250 1400 30
7698 BLAKE MANAGER 7839 05-01-1981 2850 30
7782 CLARK MANAGER 7839 06-09-1981 2450 10
7788 SCOTT ANALYST 7566 12-09-1982 3000 20
7839 KING PRESIDENT 11-17-1981 5000 10
7844 TURNER SALESMAN 7698 09-08-1981 1500 0 30
7876 ADAMS CLERK 7788 01-12-1983 1100 20
7900 JAMES CLERK 7698 12-03-1981 950 30
7902 FORD ANALYST 7566 12-03-1981 3000 20
7934 MILLER CLERK 7782 01-23-1982 1300 10
14 rows selected.Or a semi-colon ";" to end a statement
SQL> insert into t
2 select *
3 from emp;
14 rows created.
SQL> select *
2 from t;
EMPNO ENAME JOB MGR HIREDATE SAL COMM DEPTNO
7369 SMITH CLERK 7902 12-17-1980 800 20
7499 ALLEN SALESMAN 7698 02-20-1981 1600 300 30
7521 WARD SALESMAN 7698 02-22-1981 1250 500 30
7566 JONES MANAGER 7839 04-02-1981 2975 20
7654 MARTIN SALESMAN 7698 09-28-1981 1250 1400 30
7698 BLAKE MANAGER 7839 05-01-1981 2850 30
7782 CLARK MANAGER 7839 06-09-1981 2450 10
7788 SCOTT ANALYST 7566 12-09-1982 3000 20
7839 KING PRESIDENT 11-17-1981 5000 10
7844 TURNER SALESMAN 7698 09-08-1981 1500 0 30
7876 ADAMS CLERK 7788 01-12-1983 1100 20
7900 JAMES CLERK 7698 12-03-1981 950 30
7902 FORD ANALYST 7566 12-03-1981 3000 20
7934 MILLER CLERK 7782 01-23-1982 1300 10
14 rows selected.
SQL>
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