Service Call ID number

Hi,
One of my customers asked me why the service call ID number is used even when you cancel a new service call that you were supposed to add.
The service call ID should work as the other documents, when you cancel it in "add mode" it shouldn't use the ID until you actually add the service call.
So, can anyone explain to me why the system use the service call ID even though you cancel it? Why is it setup like this and can one change this in some way or not?
Hope that someone will take the time to help me out
Best regards,
Lena-Marie D. Tørresvold

Hello Challa,
The service call is different with the other document. If you did not select or choose customer, the call ID number will not change. If you see the button near cancel button, after you choose customer, the button is not OK status but directly update which it means system has created new service. This type of numbering is really important in the CRM service functionality.
That's one of the reason, you can't see the service call ID after you cancel the service call.
try to run this query :
select callID from OSCL and see if your call ID exists or not.
Rgds,
JM
http://groups.yahoo.com/group/SBO_Knowledge_Village
[email protected]

Similar Messages

Service call auto-number

Greetings,
Any idea why the Service Call module takes up a service call number even if the user cancles the document half way?
This process is unlike the Sales AR or AP modules where the document numbering is only commited when the user saves the form.
Currently a client is unhappy that their Service Call numbering isnt in order because of this

Hi Davinder
I am a B1 user (4month only) and I came accross a number of problems with b1 but I do not think that anybody from SAP is really interested in "problems". I never received a reply from anybody in SAP to any of my communications!
I do however think that SAP is a good system but it requires a lot of improvements to make it more user friendly and easier to setup.
However, the problem you describe is a minor one and I am not sure why anyone would make an issue?
Good luck
Robert

Service Call Call ID number

Hi,
When I choose customer in Service Call screen with out Saving i cancel the Service Call Window Call ID Number is Changed.when i click on Last record It is not displaying the details.
Again am booking the Service Call it is taking next Call ID number.
am using 2005B PL 05
What could be the Reason
Regards,
Vikram

Hello Challa,
The service call is different with the other document. If you did not select or choose customer, the call ID number will not change. If you see the button near cancel button, after you choose customer, the button is not OK status but directly update which it means system has created new service. This type of numbering is really important in the CRM service functionality.
That's one of the reason, you can't see the service call ID after you cancel the service call.
try to run this query :
select callID from OSCL and see if your call ID exists or not.
Rgds,
JM
http://groups.yahoo.com/group/SBO_Knowledge_Village
[email protected]

Service Call Number Missing

Hi
I am facing an unique problem, we are creating service calls, but in between service call number are missing. We have queried for the missing number, its saying no data found.
Kindly help in this.
Regards
Sundaram

Hi Gordon,
We are using SAP B1 8.8 PL 14. Why 20% recorded as empty calls. Not able to understand. Is it a problem in the application or in the end user side.
Can u pl explain.
Thanks
Sundaram

Join a service call and one serial number?

In admin web tools
Can join a service call and one customer equipment card (serial number) ?

The company sells machines for industry.
Every machine and component has a serial number and u201Ccustomer equipment cardu201D in SBO.
Usually, If the customer has a problem call to company.
1.- SBO user get the u201Ccall serveru201D
2.- SBO user support join the u201Ccall serveru201D and u201Ccustomer equipment cardu201D
3.- SBO user go to call server create a Delivery (works and equipment)
Unfortunately the technical support, works in customer company and usually canu2019t entry to SBO in several days.
We like use the u201Cweb toolsu201D, the technical support uses the web and can see the u201Ccall serveru201D, the Customer and marketing documents.
But canu2019t assign a u201Ccustomer equipment cardu201D to u201Ccall serveru201D and synchronize to SAP and create a Delivery by WEB
Can you proposal a new work flow by web?
Muchas gracias.

New Service Call Number not being created. SBO 2007A

Every time we try to create a new Service Call, the window opens with the number of the last service call created. It's like onnm doesn't know somebody created that number already. Can anybody tell me the objectcode for a Service Call so I can take a look? While you're at it, where is a reference to all the object codes in onnm?
TIA
Cindy Lange

The Service Call number is not really in the document numbering.
It actually comes from the OSCL table and the field is Callid
Suda

Weblogic app server wsdl web service call with SSL Validation error = 16

Weblogic app server wsdl web service call with SSL Validation error = 16
I need to make wsdl web service call in my weblogic app server. The web service is provided by a 3rd party vendor. I keep getting error
Cannot complete the certificate chain: No trusted cert found
Certificate chain received from ws-eq.demo.xxx.com - xx.xxx.xxx.156 was not trusted causing SSL handshake failure
Validation error = 16
From the SSL debug log, I can see 3 verisign hierarchy certs are correctly loaded (see 3 lines in the log message starting with “adding as trusted cert”). But somehow after first handshake, I got error “Cannot complete the certificate chain: No trusted cert found”.
Here is how I load trustStore and keyStore in my java program:
     System.setProperty("javax.net.ssl.trustStore",”cacerts”);
     System.setProperty("javax.net.ssl.trustStorePassword", trustKeyPasswd);
     System.setProperty("javax.net.ssl.trustStoreType","JKS");
System.setProperty("javax.net.ssl.keyStoreType","JKS");
System.setProperty("javax.net.ssl.keyStore", keyStoreName);
     System.setProperty("javax.net.ssl.keyStorePassword",clientCertPwd);      System.setProperty("com.sun.xml.ws.transport.http.client.HttpTransportPipe.dump","true");
Here is how I create cacerts using verisign hierarchy certs (in this order)
1.6.0_29/jre/bin/keytool -import -trustcacerts -keystore cacerts -storepass changeit -file VerisignClass3G5PCA3Root.txt -alias "Verisign Class3 G5P CA3 Root"
1.6.0_29/jre/bin/keytool -import -trustcacerts -keystore cacerts -storepass changeit -file VerisignC3G5IntermediatePrimary.txt -alias "Verisign C3 G5 Intermediate Primary"
1.6.0_29/jre/bin/keytool -import -trustcacerts -keystore cacerts -storepass changeit -file VerisignC3G5IntermediateSecondary.txt -alias "Verisign C3 G5 Intermediate Secondary"
Because my program is a weblogic app server, when I start the program, I have java command line options set as:
-Dweblogic.security.SSL.trustedCAKeyStore=SSLTrust.jks
-Dweblogic.security.SSL.ignoreHostnameVerification=true
-Dweblogic.security.SSL.enforceConstraints=strong
That SSLTrust.jks is the trust certificate from our web server which sits on a different box. In our config.xml file, we also refer to the SSLTrust.jks file when we bring up the weblogic app server.
In addition, we have working logic to use some other wsdl web services from the same vendor on the same SOAP server. In the working web service call flows, we use clientgen to create client stub, and use SSLContext and WLSSLAdapter to load trustStore and keyStore, and then bind the SSLContext and WLSSLAdapter objects to the webSerive client object and make the webservie call. For the new wsdl file, I am told to use wsimport to create client stub. In the client code created, I don’t see any way that I can bind SSLContext and WLSSLAdapter objects to the client object, so I have to load certs by settting system pramaters. Here I attached the the wsdl file.
I have read many articles. It seems as long as I can install the verisign certs correctly to web logic server, I should have fixed the problem. Now the questions are:
1.     Do I create “cacerts” the correct order with right keeltool options?
2.     Since command line option “-Dweblogic.security.SSL.trustedCAKeyStore” is used for web server jks certificate, will that cause any problem for me?
3.     Is it possible to use wsimport to generate client stub that I can bind SSLContext and WLSSLAdapter objects to it?
4.     Do I need to put the “cacerts” to some specific weblogic directory?
---------------------------------wsdl file
<wsdl:definitions name="TokenServices" targetNamespace="http://tempuri.org/" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://schemas.xmlsoap.org/wsdl/soap12/" xmlns:tns="http://tempuri.org/" xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:wsp="http://schemas.xmlsoap.org/ws/2004/09/policy" xmlns:wsap="http://schemas.xmlsoap.org/ws/2004/08/addressing/policy" xmlns:wsaw="http://www.w3.org/2006/05/addressing/wsdl" xmlns:msc="http://schemas.microsoft.com/ws/2005/12/wsdl/contract" xmlns:wsa10="http://www.w3.org/2005/08/addressing" xmlns:wsx="http://schemas.xmlsoap.org/ws/2004/09/mex" xmlns:wsam="http://www.w3.org/2007/05/addressing/metadata">
     <wsp:Policy wsu:Id="TokenServices_policy">
          <wsp:ExactlyOne>
               <wsp:All>
                    <sp:TransportBinding xmlns:sp="http://schemas.xmlsoap.org/ws/2005/07/securitypolicy">
                         <wsp:Policy>
                              <sp:TransportToken>
                                   <wsp:Policy>
                                        <sp:HttpsToken RequireClientCertificate="true"/>
                                   </wsp:Policy>
                              </sp:TransportToken>
                              <sp:AlgorithmSuite>
                                   <wsp:Policy>
                                        <sp:Basic256/>
                                   </wsp:Policy>
                              </sp:AlgorithmSuite>
                              <sp:Layout>
                                   <wsp:Policy>
                                        <sp:Strict/>
                                   </wsp:Policy>
                              </sp:Layout>
                         </wsp:Policy>
                    </sp:TransportBinding>
                    <wsaw:UsingAddressing/>
               </wsp:All>
          </wsp:ExactlyOne>
     </wsp:Policy>
     <wsdl:types>
          <xsd:schema targetNamespace="http://tempuri.org/Imports">
               <xsd:import schemaLocation="xsd0.xsd" namespace="http://tempuri.org/"/>
               <xsd:import schemaLocation="xsd1.xsd" namespace="http://schemas.microsoft.com/2003/10/Serialization/"/>
          </xsd:schema>
     </wsdl:types>
     <wsdl:message name="ITokenServices_GetUserToken_InputMessage">
          <wsdl:part name="parameters" element="tns:GetUserToken"/>
     </wsdl:message>
     <wsdl:message name="ITokenServices_GetUserToken_OutputMessage">
          <wsdl:part name="parameters" element="tns:GetUserTokenResponse"/>
     </wsdl:message>
     <wsdl:message name="ITokenServices_GetSSOUserToken_InputMessage">
          <wsdl:part name="parameters" element="tns:GetSSOUserToken"/>
     </wsdl:message>
     <wsdl:message name="ITokenServices_GetSSOUserToken_OutputMessage">
          <wsdl:part name="parameters" element="tns:GetSSOUserTokenResponse"/>
     </wsdl:message>
     <wsdl:portType name="ITokenServices">
          <wsdl:operation name="GetUserToken">
               <wsdl:input wsaw:Action="http://tempuri.org/ITokenServices/GetUserToken" message="tns:ITokenServices_GetUserToken_InputMessage"/>
               <wsdl:output wsaw:Action="http://tempuri.org/ITokenServices/GetUserTokenResponse" message="tns:ITokenServices_GetUserToken_OutputMessage"/>
          </wsdl:operation>
          <wsdl:operation name="GetSSOUserToken">
               <wsdl:input wsaw:Action="http://tempuri.org/ITokenServices/GetSSOUserToken" message="tns:ITokenServices_GetSSOUserToken_InputMessage"/>
               <wsdl:output wsaw:Action="http://tempuri.org/ITokenServices/GetSSOUserTokenResponse" message="tns:ITokenServices_GetSSOUserToken_OutputMessage"/>
          </wsdl:operation>
     </wsdl:portType>
     <wsdl:binding name="TokenServices" type="tns:ITokenServices">
          <wsp:PolicyReference URI="#TokenServices_policy"/>
          <soap12:binding transport="http://schemas.xmlsoap.org/soap/http"/>
          <wsdl:operation name="GetUserToken">
               <soap12:operation soapAction="http://tempuri.org/ITokenServices/GetUserToken" style="document"/>
               <wsdl:input>
                    <soap12:body use="literal"/>
               </wsdl:input>
               <wsdl:output>
                    <soap12:body use="literal"/>
               </wsdl:output>
          </wsdl:operation>
          <wsdl:operation name="GetSSOUserToken">
               <soap12:operation soapAction="http://tempuri.org/ITokenServices/GetSSOUserToken" style="document"/>
               <wsdl:input>
                    <soap12:body use="literal"/>
               </wsdl:input>
               <wsdl:output>
                    <soap12:body use="literal"/>
               </wsdl:output>
          </wsdl:operation>
     </wsdl:binding>
     <wsdl:service name="TokenServices">
          <wsdl:port name="TokenServices" binding="tns:TokenServices">
               <soap12:address location="https://ws-eq.demo.i-deal.com/PhxEquity/TokenServices.svc"/>
               <wsa10:EndpointReference>
                    <wsa10:Address>https://ws-eq.demo.xxx.com/PhxEquity/TokenServices.svc</wsa10:Address>
               </wsa10:EndpointReference>
          </wsdl:port>
     </wsdl:service>
</wsdl:definitions>
----------------------------------application log
adding as trusted cert:
Subject: CN=VeriSign Class 3 International Server CA - G3, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
Issuer: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU="(c) 2006 VeriSign, Inc. - For authorized use only", OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
Algorithm: RSA; Serial number: 0x641be820ce020813f32d4d2d95d67e67
Valid from Sun Feb 07 19:00:00 EST 2010 until Fri Feb 07 18:59:59 EST 2020
adding as trusted cert:
Subject: OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US
Issuer: OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US
Algorithm: RSA; Serial number: 0x3c9131cb1ff6d01b0e9ab8d044bf12be
Valid from Sun Jan 28 19:00:00 EST 1996 until Wed Aug 02 19:59:59 EDT 2028
adding as trusted cert:
Subject: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU="(c) 2006 VeriSign, Inc. - For authorized use only", OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
Issuer: OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US
Algorithm: RSA; Serial number: 0x250ce8e030612e9f2b89f7054d7cf8fd
Valid from Tue Nov 07 19:00:00 EST 2006 until Sun Nov 07 18:59:59 EST 2021
<Mar 7, 2013 6:59:21 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Ignoring not supported JCE Cipher: SunPKCS11-Solaris version 1.6 for algorithm DESede/CBC/NoPadding>
<Mar 7, 2013 6:59:21 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Will use default Cipher for algorithm DESede>
<Mar 7, 2013 6:59:21 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Using JCE Cipher: SunJCE version 1.6 for algorithm RSA/ECB/NoPadding>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLSetup: loading trusted CA certificates>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Filtering JSSE SSLSocket>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLIOContextTable.addContext(ctx): 28395435>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLSocket will be Muxing>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <write HANDSHAKE, offset = 0, length = 115>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <isMuxerActivated: false>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <25779276 SSL3/TLS MAC>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <25779276 received HANDSHAKE>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <HANDSHAKEMESSAGE: ServerHello>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <HANDSHAKEMESSAGE: Certificate>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Cannot complete the certificate chain: No trusted cert found>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Validating certificate 0 in the chain: Serial number: 2400410601231772600606506698552332774
Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
Subject:C=US, ST=New York, L=New York, O=xxx LLC, OU=GTIG, CN=ws-eq.demo.xxx.com
Not Valid Before:Tue Dec 18 19:00:00 EST 2012
Not Valid After:Wed Jan 07 18:59:59 EST 2015
Signature Algorithm:SHA1withRSA
>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Validating certificate 1 in the chain: Serial number: 133067699711757643302127248541276864103
Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=(c) 2006 VeriSign, Inc. - For authorized use only, CN=VeriSign Class 3 Public Primary Certification Authority - G5
Subject:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
Not Valid Before:Sun Feb 07 19:00:00 EST 2010
Not Valid After:Fri Feb 07 18:59:59 EST 2020
Signature Algorithm:SHA1withRSA
>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <validationCallback: validateErr = 16>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> < cert[0] = Serial number: 2400410601231772600606506698552332774
Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
Subject:C=US, ST=New York, L=New York, O=xxx LLC, OU=GTIG, CN=ws-eq.demo.xxx.com
Not Valid Before:Tue Dec 18 19:00:00 EST 2012
Not Valid After:Wed Jan 07 18:59:59 EST 2015
Signature Algorithm:SHA1withRSA
>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> < cert[1] = Serial number: 133067699711757643302127248541276864103
Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=(c) 2006 VeriSign, Inc. - For authorized use only, CN=VeriSign Class 3 Public Primary Certification Authority - G5
Subject:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
Not Valid Before:Sun Feb 07 19:00:00 EST 2010
Not Valid After:Fri Feb 07 18:59:59 EST 2020
Signature Algorithm:SHA1withRSA
>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <weblogic user specified trustmanager validation status 16>
<Mar 7, 2013 6:59:22 PM EST> <Warning> <Security> <BEA-090477> <Certificate chain received from ws-eq.demo.xxx.com - xx.xxx.xxx.156 was not trusted causing SSL handshake failure.>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Validation error = 16>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Certificate chain is untrusted>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLTrustValidator returns: 16>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Trust status (16): CERT_CHAIN_UNTRUSTED>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <NEW ALERT with Severity: FATAL, Type: 42
java.lang.Exception: New alert stack
     at com.certicom.tls.record.alert.Alert.<init>(Unknown Source)
     at com.certicom.tls.record.handshake.HandshakeHandler.fireAlert(Unknown Source)
     at com.certicom.tls.record.handshake.ClientStateReceivedServerHello.handle(Unknown Source)
     at com.certicom.tls.record.handshake.HandshakeHandler.handleHandshakeMessage(Unknown Source)
     at com.certicom.tls.record.handshake.HandshakeHandler.handleHandshakeMessages(Unknown Source)
     at com.certicom.tls.record.MessageInterpreter.interpretContent(Unknown Source)
     at com.certicom.tls.record.MessageInterpreter.decryptMessage(Unknown Source)
     at com.certicom.tls.record.ReadHandler.processRecord(Unknown Source)
     at com.certicom.tls.record.ReadHandler.readRecord(Unknown Source)
     at com.certicom.tls.record.ReadHandler.readUntilHandshakeComplete(Unknown Source)
     at com.certicom.tls.interfaceimpl.TLSConnectionImpl.completeHandshake(Unknown Source)
     at com.certicom.tls.record.WriteHandler.write(Unknown Source)
     at com.certicom.io.OutputSSLIOStreamWrapper.write(Unknown Source)
     at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:65)
     at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:123)
     at java.io.FilterOutputStream.flush(FilterOutputStream.java:123)
     at weblogic.net.http.HttpURLConnection.writeRequests(HttpURLConnection.java:154)
     at weblogic.net.http.HttpURLConnection.getInputStream(HttpURLConnection.java:358)
     at weblogic.net.http.SOAPHttpsURLConnection.getInputStream(SOAPHttpsURLConnection.java:37)
     at weblogic.wsee.util.is.InputSourceUtil.loadURL(InputSourceUtil.java:100)
     at weblogic.wsee.util.dom.DOMParser.getWebLogicDocumentImpl(DOMParser.java:118)
     at weblogic.wsee.util.dom.DOMParser.getDocument(DOMParser.java:65)
     at weblogic.wsee.wsdl.WsdlReader.getDocument(WsdlReader.java:311)
     at weblogic.wsee.wsdl.WsdlReader.getDocument(WsdlReader.java:305)
     at weblogic.wsee.jaxws.spi.WLSProvider.readWSDL(WLSProvider.java:296)
     at weblogic.wsee.jaxws.spi.WLSProvider.createServiceDelegate(WLSProvider.java:77)
     at weblogic.wsee.jaxws.spi.WLSProvider.createServiceDelegate(WLSProvider.java:62)
     at javax.xml.ws.Service.<init>(Service.java:56)
     at ideal.ws2j.eqtoken.TokenServices.<init>(TokenServices.java:64)
     at com.citi.ilrouter.util.IpreoEQSSOClient.invokeRpcPortalToken(IpreoEQSSOClient.java:165)
     at com.citi.ilrouter.servlets.T3LinkServlet.doPost(T3LinkServlet.java:168)
     at com.citi.ilrouter.servlets.T3LinkServlet.doGet(T3LinkServlet.java:206)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
     at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
     at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
     at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(Unknown Source)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     at weblogic.security.service.SecurityManager.runAs(Unknown Source)
     at weblogic.servlet.internal.WebAppServletContext.securedExecute(Unknown Source)
     at weblogic.servlet.internal.WebAppServletContext.execute(Unknown Source)
     at weblogic.servlet.internal.ServletRequestImpl.run(Unknown Source)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <write ALERT, offset = 0, length = 2>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <close(): 6457753>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <close(): 6457753>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLIOContextTable.removeContext(ctx): 22803607>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Filtering JSSE SSLSocket>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLIOContextTable.addContext(ctx): 14640403>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLSocket will be Muxing>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <write HANDSHAKE, offset = 0, length = 115>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <isMuxerActivated: false>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <23376797 SSL3/TLS MAC>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <23376797 received HANDSHAKE>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <HANDSHAKEMESSAGE: ServerHello>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <HANDSHAKEMESSAGE: Certificate>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Cannot complete the certificate chain: No trusted cert found>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Validating certificate 0 in the chain: Serial number: 2400410601231772600606506698552332774
Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
Subject:C=US, ST=New York, L=New York, O=xxx LLC, OU=GTIG, CN=ws-eq.demo.xxx.com
Not Valid Before:Tue Dec 18 19:00:00 EST 2012
Not Valid After:Wed Jan 07 18:59:59 EST 2015
Signature Algorithm:SHA1withRSA
>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Validating certificate 1 in the chain: Serial number: 133067699711757643302127248541276864103
Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=(c) 2006 VeriSign, Inc. - For authorized use only, CN=VeriSign Class 3 Public Primary Certification Authority - G5
Subject:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
Not Valid Before:Sun Feb 07 19:00:00 EST 2010
Not Valid After:Fri Feb 07 18:59:59 EST 2020
Signature Algorithm:SHA1withRSA
>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <validationCallback: validateErr = 16>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> < cert[0] = Serial number: 2400410601231772600606506698552332774
Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
Subject:C=US, ST=New York, L=New York, O=xxx LLC, OU=GTIG, CN=ws-eq.demo.xxx.com
Not Valid Before:Tue Dec 18 19:00:00 EST 2012
Not Valid After:Wed Jan 07 18:59:59 EST 2015
Signature Algorithm:SHA1withRSA
>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> < cert[1] = Serial number: 133067699711757643302127248541276864103
Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=(c) 2006 VeriSign, Inc. - For authorized use only, CN=VeriSign Class 3 Public Primary Certification Authority - G5
Subject:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
Not Valid Before:Sun Feb 07 19:00:00 EST 2010
Not Valid After:Fri Feb 07 18:59:59 EST 2020
Signature Algorithm:SHA1withRSA
>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <weblogic user specified trustmanager validation status 16>
<Mar 7, 2013 6:59:22 PM EST> <Warning> <Security> <BEA-090477> <Certificate chain received from ws-eq.demo.xxx.com - 12.29.210.156 was not trusted causing SSL handshake failure.>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Validation error = 16>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Certificate chain is untrusted>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLTrustValidator returns: 16>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Trust status (16): CERT_CHAIN_UNTRUSTED>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <NEW ALERT with Severity: FATAL, Type: 42
java.lang.Exception: New alert stack
     at com.certicom.tls.record.alert.Alert.<init>(Unknown Source)
     at com.certicom.tls.record.handshake.HandshakeHandler.fireAlert(Unknown Source)
     at com.certicom.tls.record.handshake.ClientStateReceivedServerHello.handle(Unknown Source)
     at com.certicom.tls.record.handshake.HandshakeHandler.handleHandshakeMessage(Unknown Source)
     at com.certicom.tls.record.handshake.HandshakeHandler.handleHandshakeMessages(Unknown Source)
     at com.certicom.tls.record.MessageInterpreter.interpretContent(Unknown Source)
     at com.certicom.tls.record.MessageInterpreter.decryptMessage(Unknown Source)
     at com.certicom.tls.record.ReadHandler.processRecord(Unknown Source)
     at com.certicom.tls.record.ReadHandler.readRecord(Unknown Source)
     at com.certicom.tls.record.ReadHandler.readUntilHandshakeComplete(Unknown Source)
     at com.certicom.tls.interfaceimpl.TLSConnectionImpl.completeHandshake(Unknown Source)
     at com.certicom.tls.record.WriteHandler.write(Unknown Source)
     at com.certicom.io.OutputSSLIOStreamWrapper.write(Unknown Source)
     at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:65)
     at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:123)
     at java.io.FilterOutputStream.flush(FilterOutputStream.java:123)
     at weblogic.net.http.HttpURLConnection.writeRequests(HttpURLConnection.java:154)
     at weblogic.net.http.HttpURLConnection.getInputStream(HttpURLConnection.java:358)
     at weblogic.net.http.SOAPHttpsURLConnection.getInputStream(SOAPHttpsURLConnection.java:37)
     at weblogic.wsee.util.is.InputSourceUtil.loadURL(InputSourceUtil.java:100)
     at weblogic.wsee.util.dom.DOMParser.getWebLogicDocumentImpl(DOMParser.java:118)
     at weblogic.wsee.util.dom.DOMParser.getDocument(DOMParser.java:65)
     at weblogic.wsee.wsdl.WsdlReader.getDocument(WsdlReader.java:311)
     at weblogic.wsee.wsdl.WsdlReader.getDocument(WsdlReader.java:305)
     at weblogic.wsee.jaxws.spi.WLSProvider.readWSDL(WLSProvider.java:296)
     at weblogic.wsee.jaxws.spi.WLSProvider.createServiceDelegate(WLSProvider.java:77)
     at weblogic.wsee.jaxws.spi.WLSProvider.createServiceDelegate(WLSProvider.java:62)
     at javax.xml.ws.Service.<init>(Service.java:56)
     at ideal.ws2j.eqtoken.TokenServices.<init>(TokenServices.java:64)
     at com.citi.ilrouter.util.IpreoEQSSOClient.invokeRpcPortalToken(IpreoEQSSOClient.java:165)
     at com.citi.ilrouter.servlets.T3LinkServlet.doPost(T3LinkServlet.java:168)
     at com.citi.ilrouter.servlets.T3LinkServlet.doGet(T3LinkServlet.java:206)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
     at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
     at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
     at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(Unknown Source)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     at weblogic.security.service.SecurityManager.runAs(Unknown Source)
     at weblogic.servlet.internal.WebAppServletContext.securedExecute(Unknown Source)
     at weblogic.servlet.internal.WebAppServletContext.execute(Unknown Source)
     at weblogic.servlet.internal.ServletRequestImpl.run(Unknown Source)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <write ALERT, offset = 0, length = 2>
<Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <close(): 16189141>

I received a workaround by an internal message.
The how to guide is :
-Download the wsdl file (with bindings, not the one from ESR)
-Correct it in order that the schema corresponds to the answer (remove minOccurs or other things like this)
-Deploy the wsdl file on you a server (java web project for exemple). you can deploy on your local
-Create a new logicial destination that point to the wsdl file modified
-Change the metadata destination in your web dynpro project for the corresponding model and keep the execution desitnation as before.
Then the received data is check by the metadata logical destination but the data is retrieved from the correct server.

Adding multiple items against one service call

deal all,
i need to know , how can we add more then one item to one service call. is there any solution or add-on for this purpose.

You can add only one item (to be specific only one Serial Number ) in one Service Contract.
I don't think there is any add-on available for that.

Lync 2013 not hear ring back in mobile when call by number

Hi,
I have setup a Lync server 2013 standard Front end on windows server 2012 R2 and also installed update for Mobility service and enabled it. It seems everything works perfect but...
When I call by number in android phones and iphones, I do not hear ring back tone, although call is proceeded and if the calling person answer the call, everything will be fine. The strange thing is that if I call by name I hear ring back
tone.
This problem does not exist while using windows phone or desktop client.
Thanks, Amir.

Early media refers to media (e.g., audio and video) that is exchanged before a particular session is accepted by the called user.
If the remote party does not generate it, then you will not hear it. As stated by Holger, the logs will have this information. Without the logs it is not possible to identify where the problem is. Your app might have received it and not played it or it was
never send.
Regards Herbert Zimbizi

Web Service Call from PL/SQL

Hi Gurus,
I am calling a Web Service(RoadNet Application) from Oracle PL/SQL(11g Database). My code is working for simple xml type to get the response. But when I tried with a complex XML type, I am getting the response, but it does not have the complete output.
Working Sample Code
Here is the code and the calling block which I am using to call. This does not have any input parameters, just one output parameter.
-----------------Start of the procedure----------------------------------------------------------------------
create or replace
PROCEDURE ORACLE_TO_ROADNET_PROC_TEST (p_input IN NUMBER,
                                  l_out_return OUT NUMBER)
AS
l_service          UTL_DBWS.service;--TransportationWebService.Service?? what is DB data service?
l_call             UTL_DBWS.call;--TransportationWebService.
l_wsdl_url         VARCHAR2(32767);
l_namespace        VARCHAR2(32767);
l_soap_env         VARCHAR2(32767);
l_soap_enc         VARCHAR2(32767);
l_instance         VARCHAR2(32767);
l_schema           VARCHAR2(32767);
l_service_qname    UTL_DBWS.qname;
l_port_qname       UTL_DBWS.qname;
l_operation_qname UTL_DBWS.qname;
l_xmltype_in       SYS.XMLTYPE;
l_xmltype_out      SYS.XMLTYPE;
l_xsdoc     DBMS_XMLDOM.DOMDocument;
l_dn        DBMS_XMLDOM.DOMNode;
l_return           NUMBER;
BEGIN
l_wsdl_url        := 'http://10.81.8.39:80/TransportationWebService.wsdl';
l_namespace       := 'http://www.roadnet.com/RTS/TransportationSuite/TransportationWebService';
l_service_qname   := UTL_DBWS.to_qname(l_namespace, 'TransportationWebService');
l_port_qname      := UTL_DBWS.to_qname(l_namespace, 'TransportationWebService');
l_operation_qname := UTL_DBWS.to_qname(l_namespace, 'VersionInformation');
l_service := UTL_DBWS.create_service (
    wsdl_document_location => URIFACTORY.getURI(l_wsdl_url),
    service_name           => l_service_qname);
dbms_output.put_line('Created the Web Service');
l_call := UTL_DBWS.create_call (
    service_handle => l_service,
    port_name      => l_port_qname,
    operation_name => l_operation_qname);
    dbms_output.put_line('Created the Web Service Operation');
--UTL_DBWS.set_target_endpoint_address(l_call, 'http://www.roadnet.com/RTS/TransportationSuite/TransportationWebService/');
UTL_DBWS.set_property(l_call, 'USERNAME', 'SAE');
UTL_DBWS.set_property(l_call, 'PASSWORD', 'CxzMte22');
--UTL_DBWS.set_property(l_call, 'DOMAIN', 'rhea');
UTL_DBWS.set_property(l_call, 'OPERATION_STYLE', 'document');
UTL_DBWS.set_property(l_call, 'SOAPACTION_USE', 'true');
UTL_DBWS.set_property(l_call, 'SOAPACTION_URI', 'http://www.roadnet.com/RTS/TransportationSuite/TransportationWebService/');
l_xmltype_in := SYS.XMLTYPE('<?xml version="1.0" encoding="utf-8"?>
    <VersionInformation xmlns="' || l_namespace || '">
    <parameters>' || p_input || '</parameters>
    </VersionInformation>');
    dbms_output.put_line('Prepared the XML String to pass');
l_xmltype_out := UTL_DBWS.invoke(call_Handle => l_call ,
                                   request     => l_xmltype_in);
dbms_output.put_line('Invoked the Web Services');
UTL_DBWS.release_call (call_handle => l_call);
UTL_DBWS.release_service (service_handle => l_service);
dbms_output.put_line('Before Reading the XML output data');
l_return := l_xmltype_out.extract(''//ns1:VersionInformationResponse/ns1:version/text()','xmlns:ns1="http://www.roadnet.com/RTS/TransportationSuite/TransportationWebService">').getNumberVal();
--dbms_output.put_line('After Reading the XML output data'||l_xmltype_out);
--dbms_output.put_line('l_return'||l_return);
-- l_out_return := l_return;
--dbms_output.put_line('l_dn '||l_dn);
END ORACLE_TO_ROADNET_PROC_TEST;
-------------------------------End Of Procedure----------------------------------------------------
---Call to Web Service----------------------------------------
declare
x_return NUMBER;
Begin
Oracle_to_RoadNet_proc_test (p_input => 1,
                       l_out_return => x_return);
dbms_output.put_line( ' x_return'||x_return);
end;
-----------------------------------------------------------------------------Sample Code Which is not giving output
Here is the other one which is not returing the right output. It got 3 input parameters and multiple output parameters, looks like it is not reading the inputs and not able to get the response.
-----------------------Start of the procedure---------------------------------------------
create or replace
PROCEDURE ORACLE_TO_ROADNET_PROC(p_region_id IN NUMBER,
                                 p_location_type NUMBER,
                                 p_location_id   NUMBER,
                                 l_out_return OUT varchar2)
AS
l_service          UTL_DBWS.service;
l_call             UTL_DBWS.call;
l_wsdl_url         VARCHAR2(32767);
l_namespace        VARCHAR2(32767);
l_soap_env         VARCHAR2(32767);
l_soap_enc         VARCHAR2(32767);
l_instance         VARCHAR2(32767);
l_schema           VARCHAR2(32767);
l_service_qname    UTL_DBWS.qname;
l_port_qname       UTL_DBWS.qname;
l_operation_qname UTL_DBWS.qname;
l_xmltype_in       SYS.XMLTYPE;
l_xmltype_out      SYS.XMLTYPE;
l_xsdoc     DBMS_XMLDOM.DOMDocument;
l_dn        DBMS_XMLDOM.DOMNode;
l_locationinfo      varchar2(100);
BEGIN
l_wsdl_url        := 'http://10.81.8.39:80/TransportationWebService.wsdl';
l_namespace       := 'http://www.roadnet.com/RTS/TransportationSuite/TransportationWebService';
l_service_qname   := UTL_DBWS.to_qname(l_namespace, 'TransportationWebService');
l_port_qname      := UTL_DBWS.to_qname(l_namespace, 'TransportationWebService');
l_operation_qname := UTL_DBWS.to_qname(l_namespace, 'RetrieveLocationByIdentity');
l_service := UTL_DBWS.create_service (
    wsdl_document_location => URIFACTORY.getURI(l_wsdl_url),
    service_name           => l_service_qname);
dbms_output.put_line('Created the Web Service');
l_call := UTL_DBWS.create_call (
    service_handle => l_service,
    port_name      => l_port_qname,
    operation_name => l_operation_qname);
    dbms_output.put_line('Created the Web Service Operation');
--UTL_DBWS.set_target_endpoint_address(l_call, 'http://www.roadnet.com/RTS/TransportationSuite/TransportationWebService/');
UTL_DBWS.set_property(l_call, 'USERNAME', 'SAE');
UTL_DBWS.set_property(l_call, 'PASSWORD', 'CxzMte22');
--UTL_DBWS.set_property(l_call, 'DOMAIN', 'rhea');
UTL_DBWS.set_property(l_call, 'OPERATION_STYLE', 'document');
UTL_DBWS.set_property(l_call, 'SOAPACTION_USE', 'true');
UTL_DBWS.set_property(l_call, 'SOAPACTION_URI', 'http://www.roadnet.com/RTS/TransportationSuite/TransportationWebService/');
l_xmltype_in := SYS.XMLTYPE('<?xml version="1.0" encoding="utf-8"?>
    <RetrieveLocationByIdentity xmlns="' || l_namespace || '">
    <identity>
    <regionID>' || p_region_id || '</regionID>
    <locationType>' || p_location_type || '</locationType>
    <locationID>' || p_location_id || '</locationID>
    </identity>
    </RetrieveLocationByIdentity>');
    dbms_output.put_line('Prepared the XML String to pass');
l_xmltype_out := UTL_DBWS.invoke(call_Handle => l_call ,
                                   request     => l_xmltype_in);
dbms_output.put_line('Invoked the Web Services');
UTL_DBWS.release_call (call_handle => l_call);
UTL_DBWS.release_service (service_handle => l_service);
dbms_output.put_line('Before Reading the XML output data');
insert into utldbws.EBH_XMLDATA
values
(l_xmltype_out, sysdate);
commit;
select extractvalue(l_xmltype_out,'//ns1:RetrieveLocationByIdentityResponse/ns1:location/ns1:description', 'xmlns:ns1="http://www.roadnet.com/RTS/TransportationSuite/TransportationWebService">' )
into l_locationinfo
from dual;
l_out_return := l_locationinfo;
dbms_output.put_line('l_locationinfo '||l_locationinfo);
END ORACLE_TO_ROADNET_PROC;
----------------------End Of the Procedure-------------------------------------------------------
----------------Calling Block------------------------
DECLARE
p_region_id VARCHAR2(50);
p_location_type VARCHAR2(50);
p_location_id VARCHAR2(50);
L_OUT_RETURN VARCHAR2(100);
BEGIN
ORACLE_TO_ROADNET_PROC(
    p_region_id => '310',
    p_location_type => '200',
    p_location_id => '499022',
    L_OUT_RETURN => L_OUT_RETURN
DBMS_OUTPUT.PUT_LINE('L_OUT_RETURN = ' || L_OUT_RETURN);
END;
-----------------------------------------------------------------------------------------------Looks like this is not reading the input parameters and not returning the output but execution is successful. Please go throguh this and let me know, if I am missing anything. If you have worked on similar Web Services, please let me know.
Thanks in advance!
Ravi
Edited by: BluShadow on 16-May-2013 15:19
added {noformat}{noformat} tags for readability. Please read the FAQ: {message:id=9360002} and do this yourself in future posts.

1006367 wrote:
I am calling a Web Service(RoadNet Application) from Oracle PL/SQL(11g Database). I would not use UTL_DBWS. I had to do another web service interface recently, had a look at UTL_DBWS, and again decided not to use it. Simply put. It lacks.
I use SOAPUI (OpenSource/free version) to interrogate the web service (read wsdl) and format a sample SOAP envelope to use.
I then use UTL_HTTP and code a HTML POST for that web service, using the SOAPUI generated envelope as template. Supporting WSSE is also not a problem (easily done using PL/SQL).
I posted an example of my approach in {message:id=10448611} almost a year ago - and recent experience having looked at both UTL_DBWS and the plan vanilla PL/SQL HTTP approach, I still recommend the latter.

How to view the SOAP message in a web service call + Urgent

Hi All,
Iam trying to test a web service call(Iam using CXF). But I need to view SOAP message sent to web service or need to debug the web service call. Please help me on this regard with example.

Yes. to find any tcp monitor, define a listen port number, task host and port number, changing your request to listen post, then you can monitor TCP/IP like
HTTP/1.1 200 OK
Set-Cookie: JSESSIONID=7A00BD65EF7516AD8947359A25C4D98B; Path=/ComponentName
Content-Type: text/xml;charset=utf-8
Date: Wed, 20 Oct 2004 15:45:03 GMT
Server: Apache-Coyote/1.1
Connection: close
<?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Body>
<ns1:testObjectResponse soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:ns1="urn:ComponentName">
<testObjectReturn href="#id0"/>
</ns1:testObjectResponse>
<multiRef id="id0" soapenc:root="0" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="ns2:MyObject" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:ns2="urn:ComponentName">
<name xsi:type="xsd:string">Set Name</name>
<value xsi:type="xsd:string">set Value</value>
</multiRef>
</soapenv:Body>
</soapenv:Envelope>
Lixin

Initiating BPM Process Instances from External Web Service Call

I'm attempting to update the HelloWorld example so that I can create an instance of the process from an External Web Services Call rather than via the Workspace. Our current SOA Architecture is configured so that all BPM instances are managed through a .NET SmartClient via the Service Bus and the use of PAPI W/S and so I'm wishing to recreate this capability in the new BPM.
I understand the replacement for PAPI W/S is Human Workflow so I've therefore updated and republished the HelloWorld Example with an Exposed 'TaskService' Service for the Human Task within the BPM Process.
I've then attempted to reference the TaskService through our existing BPM, and have been able to import a number of generic WSDL's as follows:
Task Service
http://vmaquatestapp2:7001/integration/services/TaskService/TaskServicePort?WSDL
Task Metadata Service
http://vmaquatestapp2:7001/integration/services/TaskMetadataService/TaskMetadataServicePort?WSDL
Task Query Service
http://vmaquatestapp2:7001/integration/services/TaskQueryService/TaskQueryService?WSDL
When I examine the available operations for these generic services, there are quite a lot, each of which have a fairly complex schema. I believe I should be using the TaskService: InitiateTask Operation to create an instance of my BPM Process but my questions are:
- Is the above the correct method of interacting with BPM Instances from an external system such as the Service Bus?
- Does anyone have any examples of a basic XML payload that would initiate a process instance?

I created an process with a message start event and can call it from an external web service call. I can also pass input arguments and map those to process data objects. However I can not find how to return data as response to the external web service call as e.g. the process instance id.
Is it possible to this?
Gr,
Gert Jan Kersten

Service Call - List of Customer Equipment Card

Hi All,
in service call, after entering the customer, when I choose from list in serial number, the "List of Customer Equipment Card" repeats the item description in item code!!!!
Any ideas?
Simona

Hi Heather,
Which PL are you on? I've just connected in to a clients SAP 2007A SP01 PL11 and when I bring up the window 'List of Customer Equipment Card' it works fine with me.
If the Display Descr. column is ticked (you normally get to see Disp...) next to the Item Number in form settings it shows:
Item Name - Item Name
If the Display Descr. column is not ticked it shows:
Item Number - Item Name
Just checked 8.8. The list also shows Item Number - Item Name ok for me in 8.8 SP00 PL12. Sounds like it may be a problem with different patches.
Regards,
Adrian

Multiple web service calls - Split message,1 WS call for each message

Friends,
We have designed a BPM which will pick the files, make web service call and merge these message structures and map them to the target.
We have to modify this design as follows,
We have to split the message based on purchase order number, meaning one message for each order number and then we need to make a web service call for each of them,after we get all the responses we will merge the files using transformation. (merging files and transformation is already taken care, its the web service part which iam looking for)
Thanks in advance for all your help/ideas.

Friends,
Can you please help me out with this logic? Thanks!

Web-service call from Apache to Glassfish

I have written static HTML pages which run on Apache server and I give a web-service call which is present on Glassfish server.
I want to calculate the number of rows present in the selected Excel file. For this, I make a web-service call through Ajax; where I send a file object to it, which then, reads the file and returns the number of rows present in that file.
But, I could not make an Ajax POST for a file object.
For Example, I have an HTML form containing a file object (for which I have to calculate the number of rows). I have to send this form to the web-service for processing the file.
My form is like this:
<form id="myForm" action="http://www.mydomain.com:8080/myApp/jersey/myClass/calculateRows" method="POST" enctype="multipart/form-data" accept-charset="utf-8" name="submitForm">
        input id ="workbook" name="workbook" type="hidden"/>
</form>
For this I used:
    $("#myForm").ajaxSubmit(function(noOfRows)
       alert(noOfRows);
In the web-service, I gave:
    @Path('myClass')
    public class myClass
      @POST
      @Path("calculateRows")
      public Response calculateNoOfRows(@Context HttpServletRequest request)
        int noOfRows = 0;
        String wbk = request.getParameter("workbook");
        for (Part part : request.getParts())
             if (!part.getName().equalsIgnoreCase("workbook"))
                  //code to calculate number of rows
                  noOfRows = 100;   (for example)
        ResponseBuilder builder = null;
        builder = Response.ok(String.valueOf(noOfRows));
        builder.header("Access-Control-Allow-Origin", "*");
        builder.header("Access-Control-Allow-Methods","POST");
        builder.header("Allow-Control-Allow-Headers", "Origin,Connection,Keep-Alive,Accept-Encoding,Accept-Charset,Accept,User-Agent,Host,X-Requested-With");
        return builder.build();
In the Firebug, the above given URL does not appear in the Console tab.
And, in the Net tab, I see like this:
    OPTIONS http://www.mydomain.com:8080/myApp/jersey/myClass/calculateRows
I am not able to resolve the problem. Can anyone help?

Hi,
I would recommend implementing the web-service callout logic in a custom cachestore/cacheloader (see the CacheLoader.load() method) and configure your rwbm with your cachestore implementation.
While subclassing RWBM and overriding functionality can be done, the CacheLoader interface is the intended method designed to accomplish this kind of task. RWBM internal implementations may perform other internal bookkeeping and may vary over time.
See also:
http://download.oracle.com/otn_hosted_doc/coherence/351/com/tangosol/net/cache/CacheLoader.html
http://wiki.tangosol.com/display/COH35UG/cachestore-scheme
http://wiki.tangosol.com/display/COH35UG/Sample+CacheStores
thanks,
-Rob

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