Service Call - Supplier

Hello everybody,
we are using the service call module to track our complaints for customers. We also want to be able to track calls with suppliers. It seems as if this is not possible to choose a supplier to raise a service call on.
Thanks.
Mike
Edited by: Mike Benning on Feb 24, 2011 2:59 PM

Hi Mike,
Welcome you post on the forum.
You are right about this. Service call is for customer only. If your service include certain suppliers, they must be set up another profile as customer.
Thanks,
Gordon

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    4.     Do I need to put the “cacerts” to some specific weblogic directory?
    ---------------------------------wsdl file
    <wsdl:definitions name="TokenServices" targetNamespace="http://tempuri.org/" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://schemas.xmlsoap.org/wsdl/soap12/" xmlns:tns="http://tempuri.org/" xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:wsp="http://schemas.xmlsoap.org/ws/2004/09/policy" xmlns:wsap="http://schemas.xmlsoap.org/ws/2004/08/addressing/policy" xmlns:wsaw="http://www.w3.org/2006/05/addressing/wsdl" xmlns:msc="http://schemas.microsoft.com/ws/2005/12/wsdl/contract" xmlns:wsa10="http://www.w3.org/2005/08/addressing" xmlns:wsx="http://schemas.xmlsoap.org/ws/2004/09/mex" xmlns:wsam="http://www.w3.org/2007/05/addressing/metadata">
         <wsp:Policy wsu:Id="TokenServices_policy">
              <wsp:ExactlyOne>
                   <wsp:All>
                        <sp:TransportBinding xmlns:sp="http://schemas.xmlsoap.org/ws/2005/07/securitypolicy">
                             <wsp:Policy>
                                  <sp:TransportToken>
                                       <wsp:Policy>
                                            <sp:HttpsToken RequireClientCertificate="true"/>
                                       </wsp:Policy>
                                  </sp:TransportToken>
                                  <sp:AlgorithmSuite>
                                       <wsp:Policy>
                                            <sp:Basic256/>
                                       </wsp:Policy>
                                  </sp:AlgorithmSuite>
                                  <sp:Layout>
                                       <wsp:Policy>
                                            <sp:Strict/>
                                       </wsp:Policy>
                                  </sp:Layout>
                             </wsp:Policy>
                        </sp:TransportBinding>
                        <wsaw:UsingAddressing/>
                   </wsp:All>
              </wsp:ExactlyOne>
         </wsp:Policy>
         <wsdl:types>
              <xsd:schema targetNamespace="http://tempuri.org/Imports">
                   <xsd:import schemaLocation="xsd0.xsd" namespace="http://tempuri.org/"/>
                   <xsd:import schemaLocation="xsd1.xsd" namespace="http://schemas.microsoft.com/2003/10/Serialization/"/>
              </xsd:schema>
         </wsdl:types>
         <wsdl:message name="ITokenServices_GetUserToken_InputMessage">
              <wsdl:part name="parameters" element="tns:GetUserToken"/>
         </wsdl:message>
         <wsdl:message name="ITokenServices_GetUserToken_OutputMessage">
              <wsdl:part name="parameters" element="tns:GetUserTokenResponse"/>
         </wsdl:message>
         <wsdl:message name="ITokenServices_GetSSOUserToken_InputMessage">
              <wsdl:part name="parameters" element="tns:GetSSOUserToken"/>
         </wsdl:message>
         <wsdl:message name="ITokenServices_GetSSOUserToken_OutputMessage">
              <wsdl:part name="parameters" element="tns:GetSSOUserTokenResponse"/>
         </wsdl:message>
         <wsdl:portType name="ITokenServices">
              <wsdl:operation name="GetUserToken">
                   <wsdl:input wsaw:Action="http://tempuri.org/ITokenServices/GetUserToken" message="tns:ITokenServices_GetUserToken_InputMessage"/>
                   <wsdl:output wsaw:Action="http://tempuri.org/ITokenServices/GetUserTokenResponse" message="tns:ITokenServices_GetUserToken_OutputMessage"/>
              </wsdl:operation>
              <wsdl:operation name="GetSSOUserToken">
                   <wsdl:input wsaw:Action="http://tempuri.org/ITokenServices/GetSSOUserToken" message="tns:ITokenServices_GetSSOUserToken_InputMessage"/>
                   <wsdl:output wsaw:Action="http://tempuri.org/ITokenServices/GetSSOUserTokenResponse" message="tns:ITokenServices_GetSSOUserToken_OutputMessage"/>
              </wsdl:operation>
         </wsdl:portType>
         <wsdl:binding name="TokenServices" type="tns:ITokenServices">
              <wsp:PolicyReference URI="#TokenServices_policy"/>
              <soap12:binding transport="http://schemas.xmlsoap.org/soap/http"/>
              <wsdl:operation name="GetUserToken">
                   <soap12:operation soapAction="http://tempuri.org/ITokenServices/GetUserToken" style="document"/>
                   <wsdl:input>
                        <soap12:body use="literal"/>
                   </wsdl:input>
                   <wsdl:output>
                        <soap12:body use="literal"/>
                   </wsdl:output>
              </wsdl:operation>
              <wsdl:operation name="GetSSOUserToken">
                   <soap12:operation soapAction="http://tempuri.org/ITokenServices/GetSSOUserToken" style="document"/>
                   <wsdl:input>
                        <soap12:body use="literal"/>
                   </wsdl:input>
                   <wsdl:output>
                        <soap12:body use="literal"/>
                   </wsdl:output>
              </wsdl:operation>
         </wsdl:binding>
         <wsdl:service name="TokenServices">
              <wsdl:port name="TokenServices" binding="tns:TokenServices">
                   <soap12:address location="https://ws-eq.demo.i-deal.com/PhxEquity/TokenServices.svc"/>
                   <wsa10:EndpointReference>
                        <wsa10:Address>https://ws-eq.demo.xxx.com/PhxEquity/TokenServices.svc</wsa10:Address>
                   </wsa10:EndpointReference>
              </wsdl:port>
         </wsdl:service>
    </wsdl:definitions>
    ----------------------------------application log
    adding as trusted cert:
    Subject: CN=VeriSign Class 3 International Server CA - G3, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
    Issuer: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU="(c) 2006 VeriSign, Inc. - For authorized use only", OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
    Algorithm: RSA; Serial number: 0x641be820ce020813f32d4d2d95d67e67
    Valid from Sun Feb 07 19:00:00 EST 2010 until Fri Feb 07 18:59:59 EST 2020
    adding as trusted cert:
    Subject: OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US
    Issuer: OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US
    Algorithm: RSA; Serial number: 0x3c9131cb1ff6d01b0e9ab8d044bf12be
    Valid from Sun Jan 28 19:00:00 EST 1996 until Wed Aug 02 19:59:59 EDT 2028
    adding as trusted cert:
    Subject: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU="(c) 2006 VeriSign, Inc. - For authorized use only", OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
    Issuer: OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US
    Algorithm: RSA; Serial number: 0x250ce8e030612e9f2b89f7054d7cf8fd
    Valid from Tue Nov 07 19:00:00 EST 2006 until Sun Nov 07 18:59:59 EST 2021
    <Mar 7, 2013 6:59:21 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Ignoring not supported JCE Cipher: SunPKCS11-Solaris version 1.6 for algorithm DESede/CBC/NoPadding>
    <Mar 7, 2013 6:59:21 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Will use default Cipher for algorithm DESede>
    <Mar 7, 2013 6:59:21 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Using JCE Cipher: SunJCE version 1.6 for algorithm RSA/ECB/NoPadding>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLSetup: loading trusted CA certificates>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Filtering JSSE SSLSocket>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLIOContextTable.addContext(ctx): 28395435>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLSocket will be Muxing>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <write HANDSHAKE, offset = 0, length = 115>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <isMuxerActivated: false>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <25779276 SSL3/TLS MAC>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <25779276 received HANDSHAKE>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <HANDSHAKEMESSAGE: ServerHello>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <HANDSHAKEMESSAGE: Certificate>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Cannot complete the certificate chain: No trusted cert found>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Validating certificate 0 in the chain: Serial number: 2400410601231772600606506698552332774
    Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
    Subject:C=US, ST=New York, L=New York, O=xxx LLC, OU=GTIG, CN=ws-eq.demo.xxx.com
    Not Valid Before:Tue Dec 18 19:00:00 EST 2012
    Not Valid After:Wed Jan 07 18:59:59 EST 2015
    Signature Algorithm:SHA1withRSA
    >
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Validating certificate 1 in the chain: Serial number: 133067699711757643302127248541276864103
    Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=(c) 2006 VeriSign, Inc. - For authorized use only, CN=VeriSign Class 3 Public Primary Certification Authority - G5
    Subject:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
    Not Valid Before:Sun Feb 07 19:00:00 EST 2010
    Not Valid After:Fri Feb 07 18:59:59 EST 2020
    Signature Algorithm:SHA1withRSA
    >
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <validationCallback: validateErr = 16>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> < cert[0] = Serial number: 2400410601231772600606506698552332774
    Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
    Subject:C=US, ST=New York, L=New York, O=xxx LLC, OU=GTIG, CN=ws-eq.demo.xxx.com
    Not Valid Before:Tue Dec 18 19:00:00 EST 2012
    Not Valid After:Wed Jan 07 18:59:59 EST 2015
    Signature Algorithm:SHA1withRSA
    >
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> < cert[1] = Serial number: 133067699711757643302127248541276864103
    Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=(c) 2006 VeriSign, Inc. - For authorized use only, CN=VeriSign Class 3 Public Primary Certification Authority - G5
    Subject:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
    Not Valid Before:Sun Feb 07 19:00:00 EST 2010
    Not Valid After:Fri Feb 07 18:59:59 EST 2020
    Signature Algorithm:SHA1withRSA
    >
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <weblogic user specified trustmanager validation status 16>
    <Mar 7, 2013 6:59:22 PM EST> <Warning> <Security> <BEA-090477> <Certificate chain received from ws-eq.demo.xxx.com - xx.xxx.xxx.156 was not trusted causing SSL handshake failure.>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Validation error = 16>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Certificate chain is untrusted>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLTrustValidator returns: 16>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Trust status (16): CERT_CHAIN_UNTRUSTED>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <NEW ALERT with Severity: FATAL, Type: 42
    java.lang.Exception: New alert stack
         at com.certicom.tls.record.alert.Alert.<init>(Unknown Source)
         at com.certicom.tls.record.handshake.HandshakeHandler.fireAlert(Unknown Source)
         at com.certicom.tls.record.handshake.ClientStateReceivedServerHello.handle(Unknown Source)
         at com.certicom.tls.record.handshake.HandshakeHandler.handleHandshakeMessage(Unknown Source)
         at com.certicom.tls.record.handshake.HandshakeHandler.handleHandshakeMessages(Unknown Source)
         at com.certicom.tls.record.MessageInterpreter.interpretContent(Unknown Source)
         at com.certicom.tls.record.MessageInterpreter.decryptMessage(Unknown Source)
         at com.certicom.tls.record.ReadHandler.processRecord(Unknown Source)
         at com.certicom.tls.record.ReadHandler.readRecord(Unknown Source)
         at com.certicom.tls.record.ReadHandler.readUntilHandshakeComplete(Unknown Source)
         at com.certicom.tls.interfaceimpl.TLSConnectionImpl.completeHandshake(Unknown Source)
         at com.certicom.tls.record.WriteHandler.write(Unknown Source)
         at com.certicom.io.OutputSSLIOStreamWrapper.write(Unknown Source)
         at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:65)
         at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:123)
         at java.io.FilterOutputStream.flush(FilterOutputStream.java:123)
         at weblogic.net.http.HttpURLConnection.writeRequests(HttpURLConnection.java:154)
         at weblogic.net.http.HttpURLConnection.getInputStream(HttpURLConnection.java:358)
         at weblogic.net.http.SOAPHttpsURLConnection.getInputStream(SOAPHttpsURLConnection.java:37)
         at weblogic.wsee.util.is.InputSourceUtil.loadURL(InputSourceUtil.java:100)
         at weblogic.wsee.util.dom.DOMParser.getWebLogicDocumentImpl(DOMParser.java:118)
         at weblogic.wsee.util.dom.DOMParser.getDocument(DOMParser.java:65)
         at weblogic.wsee.wsdl.WsdlReader.getDocument(WsdlReader.java:311)
         at weblogic.wsee.wsdl.WsdlReader.getDocument(WsdlReader.java:305)
         at weblogic.wsee.jaxws.spi.WLSProvider.readWSDL(WLSProvider.java:296)
         at weblogic.wsee.jaxws.spi.WLSProvider.createServiceDelegate(WLSProvider.java:77)
         at weblogic.wsee.jaxws.spi.WLSProvider.createServiceDelegate(WLSProvider.java:62)
         at javax.xml.ws.Service.<init>(Service.java:56)
         at ideal.ws2j.eqtoken.TokenServices.<init>(TokenServices.java:64)
         at com.citi.ilrouter.util.IpreoEQSSOClient.invokeRpcPortalToken(IpreoEQSSOClient.java:165)
         at com.citi.ilrouter.servlets.T3LinkServlet.doPost(T3LinkServlet.java:168)
         at com.citi.ilrouter.servlets.T3LinkServlet.doGet(T3LinkServlet.java:206)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(Unknown Source)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(Unknown Source)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(Unknown Source)
         at weblogic.servlet.internal.WebAppServletContext.execute(Unknown Source)
         at weblogic.servlet.internal.ServletRequestImpl.run(Unknown Source)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    >
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <write ALERT, offset = 0, length = 2>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <close(): 6457753>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <close(): 6457753>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLIOContextTable.removeContext(ctx): 22803607>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Filtering JSSE SSLSocket>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLIOContextTable.addContext(ctx): 14640403>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLSocket will be Muxing>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <write HANDSHAKE, offset = 0, length = 115>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <isMuxerActivated: false>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <23376797 SSL3/TLS MAC>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <23376797 received HANDSHAKE>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <HANDSHAKEMESSAGE: ServerHello>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <HANDSHAKEMESSAGE: Certificate>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Cannot complete the certificate chain: No trusted cert found>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Validating certificate 0 in the chain: Serial number: 2400410601231772600606506698552332774
    Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
    Subject:C=US, ST=New York, L=New York, O=xxx LLC, OU=GTIG, CN=ws-eq.demo.xxx.com
    Not Valid Before:Tue Dec 18 19:00:00 EST 2012
    Not Valid After:Wed Jan 07 18:59:59 EST 2015
    Signature Algorithm:SHA1withRSA
    >
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Validating certificate 1 in the chain: Serial number: 133067699711757643302127248541276864103
    Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=(c) 2006 VeriSign, Inc. - For authorized use only, CN=VeriSign Class 3 Public Primary Certification Authority - G5
    Subject:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
    Not Valid Before:Sun Feb 07 19:00:00 EST 2010
    Not Valid After:Fri Feb 07 18:59:59 EST 2020
    Signature Algorithm:SHA1withRSA
    >
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <validationCallback: validateErr = 16>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> < cert[0] = Serial number: 2400410601231772600606506698552332774
    Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
    Subject:C=US, ST=New York, L=New York, O=xxx LLC, OU=GTIG, CN=ws-eq.demo.xxx.com
    Not Valid Before:Tue Dec 18 19:00:00 EST 2012
    Not Valid After:Wed Jan 07 18:59:59 EST 2015
    Signature Algorithm:SHA1withRSA
    >
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> < cert[1] = Serial number: 133067699711757643302127248541276864103
    Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=(c) 2006 VeriSign, Inc. - For authorized use only, CN=VeriSign Class 3 Public Primary Certification Authority - G5
    Subject:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
    Not Valid Before:Sun Feb 07 19:00:00 EST 2010
    Not Valid After:Fri Feb 07 18:59:59 EST 2020
    Signature Algorithm:SHA1withRSA
    >
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <weblogic user specified trustmanager validation status 16>
    <Mar 7, 2013 6:59:22 PM EST> <Warning> <Security> <BEA-090477> <Certificate chain received from ws-eq.demo.xxx.com - 12.29.210.156 was not trusted causing SSL handshake failure.>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Validation error = 16>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Certificate chain is untrusted>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <SSLTrustValidator returns: 16>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Trust status (16): CERT_CHAIN_UNTRUSTED>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <NEW ALERT with Severity: FATAL, Type: 42
    java.lang.Exception: New alert stack
         at com.certicom.tls.record.alert.Alert.<init>(Unknown Source)
         at com.certicom.tls.record.handshake.HandshakeHandler.fireAlert(Unknown Source)
         at com.certicom.tls.record.handshake.ClientStateReceivedServerHello.handle(Unknown Source)
         at com.certicom.tls.record.handshake.HandshakeHandler.handleHandshakeMessage(Unknown Source)
         at com.certicom.tls.record.handshake.HandshakeHandler.handleHandshakeMessages(Unknown Source)
         at com.certicom.tls.record.MessageInterpreter.interpretContent(Unknown Source)
         at com.certicom.tls.record.MessageInterpreter.decryptMessage(Unknown Source)
         at com.certicom.tls.record.ReadHandler.processRecord(Unknown Source)
         at com.certicom.tls.record.ReadHandler.readRecord(Unknown Source)
         at com.certicom.tls.record.ReadHandler.readUntilHandshakeComplete(Unknown Source)
         at com.certicom.tls.interfaceimpl.TLSConnectionImpl.completeHandshake(Unknown Source)
         at com.certicom.tls.record.WriteHandler.write(Unknown Source)
         at com.certicom.io.OutputSSLIOStreamWrapper.write(Unknown Source)
         at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:65)
         at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:123)
         at java.io.FilterOutputStream.flush(FilterOutputStream.java:123)
         at weblogic.net.http.HttpURLConnection.writeRequests(HttpURLConnection.java:154)
         at weblogic.net.http.HttpURLConnection.getInputStream(HttpURLConnection.java:358)
         at weblogic.net.http.SOAPHttpsURLConnection.getInputStream(SOAPHttpsURLConnection.java:37)
         at weblogic.wsee.util.is.InputSourceUtil.loadURL(InputSourceUtil.java:100)
         at weblogic.wsee.util.dom.DOMParser.getWebLogicDocumentImpl(DOMParser.java:118)
         at weblogic.wsee.util.dom.DOMParser.getDocument(DOMParser.java:65)
         at weblogic.wsee.wsdl.WsdlReader.getDocument(WsdlReader.java:311)
         at weblogic.wsee.wsdl.WsdlReader.getDocument(WsdlReader.java:305)
         at weblogic.wsee.jaxws.spi.WLSProvider.readWSDL(WLSProvider.java:296)
         at weblogic.wsee.jaxws.spi.WLSProvider.createServiceDelegate(WLSProvider.java:77)
         at weblogic.wsee.jaxws.spi.WLSProvider.createServiceDelegate(WLSProvider.java:62)
         at javax.xml.ws.Service.<init>(Service.java:56)
         at ideal.ws2j.eqtoken.TokenServices.<init>(TokenServices.java:64)
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         at com.citi.ilrouter.servlets.T3LinkServlet.doGet(T3LinkServlet.java:206)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(Unknown Source)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(Unknown Source)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(Unknown Source)
         at weblogic.servlet.internal.WebAppServletContext.execute(Unknown Source)
         at weblogic.servlet.internal.ServletRequestImpl.run(Unknown Source)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
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    >
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <write ALERT, offset = 0, length = 2>
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <close(): 16189141>

    I received a workaround by an internal message.
    The how to guide is :
    -Download the wsdl file (with bindings, not the one from ESR)
    -Correct it in order that the schema corresponds to the answer (remove minOccurs or other things like this)
    -Deploy the wsdl file on you a server (java web project for exemple). you can deploy on your local
    -Create a new logicial destination that point to the wsdl file modified
    -Change the metadata destination in your web dynpro project for the corresponding model and keep the execution desitnation as before.
    Then the received data is check by the metadata logical destination but the data is retrieved from the correct server.

  • Thanks this was very useful.. I have a brand new iphone 4s unlocked version from singapore and I am having the same problem constant network fluctuations, no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/ba

    I have a brand new iphone 4s unlocked version from singapore and I am experiencing constant network fluctuations on my iphone , no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/bars searching etc... Ifeel miserable after trying out all the options changed multiple sims, tried multiple carriers, restored the phone back and have set-up as new device but the problem does not get solved... its is so frustrating that after investing on a world's most expensive phone you cannot enjoy the calling features which the phone offers which is the main thing you own the phone for.. Rest of the things are working.. The funniest part I am not able to make calls or receive calls but can access the internet..  I have tried every possible thing and really very frustrated with this iphone of mine...I hope the problem gets solved.. would anyone have any solutions to this problem.. Does it mean one should never update software as I hear that after updating to IOS.5.1 the problem has started coming and same has been with there.... Apple says its a hardware failure which is very difficult to digest as sometimes I get 5 bars and able to make and receive calls but 95% of the time I am unable to. If anyone has any solution I will be very happy if he or share can share the same. Many thanks. its so disgusting to experience this on top of this apple does not support global warranty for the phone as you need to go to the country from where you bought the phone for replacement.. Truly sad state of affairs.. very very very dissappointing.

    Have a look at this it might help
    http://support.apple.com/kb/TS4148

  • Creating a service call using DI API

    Hi all,
    I have written code to connect to businessone.It is connecting.But after that the error is coming....
    code written is.....
    String c="C40001";
                        getConnection();
                        System.out.println("Connected");
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                        objServiceCall.setDocDate(new Date());
    int i=objServiceCall.add();
    String callId=company.getNewObjectKey();
    Error:
    com.sap.smb.sbo.wrapper.com.ComFailException: Invoke of: GetBusinessObject
    Source: SAPbobsCOM.Company.6.7
    Description: You are not connected to a company
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         at com.sap.smb.sbo.wrapper.com.Dispatch.invokev(Unknown Source)
         at com.sap.smb.sbo.wrapper.com.Dispatch.callN(Unknown Source)
         at com.sap.smb.sbo.wrapper.com.Dispatch.call(Unknown Source)
         at com.sap.smb.sbo.api.Company.getBusinessObject(Unknown Source)
         at com.sap.smb.sbo.api.SBOCOMUtil.newDocuments(Unknown Source)
         at in.mobileone.www.b1.CreateServiceCall.main(CreateServiceCall.java:35)
    Exception in thread "main"
    Is it the correct approach or not.
    any one guide me in this issue.
    Thanks&Regards
    Madhu

    Hi Gianluigi,
        What you said is correct.At that time my system has some problem with businessone.Now the company object is creating.But the error is showing at
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         objServiceCall.setCardCode("C40001");
    no mapping found for cardcode...
    Is the above send code is correct? or there is another way to approach to create a service call through DI API.
    Thanks
    Madhu

  • How can I associate an A/P invoice to a service call?

    Hi,
    Customer wants this:
    1. They (Co. A) gets a service call from their customer say for lump sum of 400 dollars.
    2. They (Co. A)  give out a contract to technician say at 45 dollars an hours and travel expenses. This is SERVICE ITEM for a total expense of say 45*2+120=210.
    3. Technician (A Vendor BP in SAP Business one) produces a PO. Co. A pays off the Technician.
    How can I create a Service Call to show both ends of incoming revenue and outgoing expense in the service call?
    Appreciate your help.
    Thank you.

    Dear Syed Aleem,
    I have described some ideas, but if these ideas do not help you, please come back to us with more details of what you need.
    1. They (Co. A) gets a service call from their customer say for lump sum of 400 dollars.
    Here you can create the servce call with the information in the General Tab and in the Remark and in the subject. If this is not enough I would suggest to create an activity and write your remark and content in the activity.
    You can create an activity clicking on the Activity tab. In the activity there is a tab called linked documents and you can add documents linked to the activity and service call.
    2. They (Co. A) give out a contract to technician say at 45 dollars an hours and travel expenses. This is SERVICE ITEM for a total expense of say 45*2+120=210.
    You can use anothe activity or you can add Return from Technician under the Expenses tab of the Service call.
    3. Technician (A Vendor BP in SAP Business one) produces a PO. Co. A pays off the Technician.
    Now, create another activity (or your first one) and add the Purchase order and the payment to it.
    Please, let me know if my suggestions help you.
    Regards,
    Marcella Rivi
    SAP Business One Forums Team

  • Adding multiple items against one service call

    deal all,
    i need to know , how can we add more then one item to one service call. is there any solution or add-on for this purpose.

    You can add only one item (to be specific only one Serial Number ) in one Service Contract.
    I don't think there is any add-on available for that.

  • How can I use web service call for edit a report with SSRS in Java Struts2 web application

    Hello im new in SSRS technologie and I would like make web service call at my SSRS server. Is sombody can help me ?
    - What API should I import in my project ? I use Maven can I found this API on Maven repository ?
    - I would like have an sample of code which initialize the ReportingService, do the call and process result.
    We use the SQL Server ReportingService 2008 R2 and currently we made HTTP call like this : http://<ssr_server>/ReportServer/Pages/ReportViewer.aspx?%2fSSRS_OMB%2fMyReport&rs:Command=Render&MyParam=<value>
    Regards

    Hi ombinte,
    SQL Server Reporting Services provides access to the full functionality of the report server through the Report Server Web service. Because the Report Server Web service is an XML Web service which uses Simple Object Access Protocol (SOAP) over Hypertext Transfer
    Protocol (HTTP), any SOAP-aware application or development tool can communicate with the SSRS web service.
    There are three primary ways to develop Reporting Services applications based on the Web service, please see:
    Develop applications using Microsoft Visual Studio and the Microsoft .NET Framework SDK.
    Develop applications using the rs utility (RS.exe), the Reporting Services script environment.
    Develop applications using any SOAP-enabled set of development tools.
    For more information about Report Server Web Service, you can refer to the following document:
    http://technet.microsoft.com/en-us/library/ms152787.aspx
    Hope this helps.
    Thanks,
    Katherine Xiong
    Katherine Xiong
    TechNet Community Support

  • Is there a way to create a Quote or Sales Order from a a Service Call?

    Hi Forum,
    Is there a way to automatically create a Quote or Sales Order from a a Service Call?
    Regards,
    Manuel Roman

    Hi Manuel Roman,
    Service Call is mainly used for after sale support. If you want to have Sales Quote or Order created automatically, you need Sales Opportunity model.
    Thanks,
    Gordon

  • Error while calling SPML web service call in OIM 11g

    Hi,
    While testing the SPML web service call, I am getting the "failure in security check" errors.
    And I have attached the request and responce .
    Request:
    <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
    <soap:Header xmlns:ns1="urn:names:spml:ws:header">
    <ns1:ServiceHeader>
    <ns1:serviceId/>
    </ns1:ServiceHeader>
    <wsse:Security soap:mustUnderstand="1" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd">
    <wsse:UsernameToken>
    <wsse:Username>xelsysadm</wsse:Username>
    <wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">XXXXXXXX</wsse:Password>
    </wsse:UsernameToken>
    </wsse:Security>
    </soap:Header>
    <soap:Body xmlns:ns2="http://xmlns.oracle.com/idm/identity/spmlv2custom/Username">
    <ns2:validateUsernameRequest xmlns:ns3="urn:oasis:names:tc:SPML:2:0" requestID="12345" executionMode="synchronous" locale="en" policyURI="http://www.sample.com/string/string">
    <ns2:capabilityData mustUnderstand="true" capabilityURI="urn:oasis:names:tc:SPML:2:0:reference"/>
    <ns2:username>TCS1000</ns2:username>
    </ns2:validateUsernameRequest>
    </soap:Body>
    </soap:Envelope
    Response:
    <env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/">
    <env:Header/>
    <env:Body>
    <env:Fault xmlns:ns0="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd">
    <faultcode>ns0:FailedCheck</faultcode>
    <faultstring>FailedCheck : failure in security check</faultstring>
    <faultactor/>
    </env:Fault>
    </env:Body>
    </env:Envelope>
    I have attached the log file from OIM
    ####<Apr 26, 2012 10:27:13 AM EDT> <Error> <oracle.wsm.resources.enforcement> <corwloimhd01> <dev-oim_oim_server01> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <214014dca901f288:-460ab67b:136eeab0662:-7ffd-0000000000000838> <1335450433058> <WSM-07501> <Failure in Oracle WSM Agent processRequest, category=security, function=agent.function.service, application=spml-xsd, composite=null, modelObj=SPMLService, policy=oracle/wss11_saml_or_username_token_with_message_protection_service_policy, policyVersion=1, assertionName={http://schemas.oracle.com/ws/2006/01/securitypolicy}wss11-username-with-certificates.>
    ####<Apr 26, 2012 10:27:13 AM EDT> <Notice> <Stdout> <corwloimhd01> <dev-oim_oim_server01> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <214014dca901f288:-460ab67b:136eeab0662:-7ffd-000000000000083d> <1335450433058> <BEA-000000> <<Apr 26, 2012 10:27:13 AM EDT> <Error> <oracle.wsm.resources.enforcement> <WSM-07501> <Failure in Oracle WSM Agent processRequest, category=security, function=agent.function.service, application=spml-xsd, composite=null, modelObj=SPMLService, policy=oracle/wss11_saml_or_username_token_with_message_protection_service_policy, policyVersion=1, assertionName={http://schemas.oracle.com/ws/2006/01/securitypolicy}wss11-username-with-certificates.>>
    Please help me how to solve this issue.
    Thanks in advance
    Siva

    Your business logic has to be implemented by using OIM APIS. oimclient.jar..
    you can then expose these business functions accordingly using a webservice or rest ...
    for business logic refer:-
    http://docs.oracle.com/cd/E27559_01/dev.1112/e27150/apis.htm#OMDEV734
    You will basicsally have to deal with UserManager class for managing users.
    java API:
    http://docs.oracle.com/cd/E27559_01/apirefs.1112/e28159/toc.htm

  • Error creating service call from wizard

    Hello,
    I am trying to import a static method on a ABAP class using the create service call wizard. It fails in program SAPLWDY_WB_MODEL_WIZARD with an out of bounds error :
    In the running program "SAPLWDY_WB_MODEL_WIZARD", part of a string was about to be accessed with an explicitly specified length.
    However, this length (2) exceeded the current length of the string (1).
    This kind of access is illegal.
    Termination occurred in the ABAP program "SAPLWDY_WB_MODEL_WIZARD" - in "GET_EXTENDED_RELATIVE_NAME".
    The main program was "SAPMSEU0 ".
    >>>>>
    split l_absolute_name at 'TYPE=' into str1 str2.
       if str2(2) = '%_'.           
    <<<<<
    The error occurs when the type is I, and so the string containing the type length is 1.
    I have not had this problem before even though I have imported methods containing the same type in parameters. I understand that nothing has changed on our system.
    Kind regards
    Steve

    hi
    go to service call wizard. Select the radio button "use existent controller. iN the controller field, select componentcontroller
    In the next step select function module>give the bapi name>Now you have table containing node type, name and object type. Under object type column, make all of them of type C ( context node/attribute ) and complete the wizard.
    In your component controller, you will find the nodes as per importing/exporting parameters of BAPi
    Regards
    Vishal Kapoor

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