Service center not return my phone.

Hi and Welcome to the Community!
To set your expectation about participation in this forum, please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540549Hopefully, this information will be of use to you. We are volunteers, not BB employees...sometimes BB folks post here, but it's rare...maybe you will get lucky. But you really need to escalate with your Service Center, to their management and above. Your contractual and financial relationship is between you and them, not between you and BB.
Cheers, and Good Luck!

Dear Sir/ Madam,
Subject: Phone is misplaced by SG InfoTech
I had given my recently purchased Blackberry Mobile for repair to Blackberry Service Center- SG Infotech Borivali West branch on 31/12/2014 (Work Order No: {REMOVED} & Case ID: {REMOVED}) for repair work under warrenty, I was told that I will get my Handset back by 7 working days. Now it has been more than 7 months I have not received my Handset back.
The telephone no provided on the receipt is of no use, no one picks up the call ever. So I have to go to the service centre again & again. I had visited the service center many times & every time I get the same answer that it will take some time, the phone is still with the company.
My last visit to the service center was on 16/07/15 where I met the center in charge Mr. Mahesh Swami. This time I was told that they cannot find my phone it is misplaced & the attitude of Mr. Mahesh was very bad & unprofessional.
Now I am helpless, please let me know how I can get my phone back. I did a very big mistake by buying a Blackberry phone.
Thanks
Regards
Sunil {REMOVED}
Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use

Similar Messages

LENOVO SERVICE CENTER NOT RESPONDING GOOD IN CHENNAI

I gave my phone (LENOVO A6000)to service center 15 days ago...
I gave it because the sum was not recognized after update...
So I thought it was a small problem and gave it to service center ....
They said the imie became invalid so they have to insert a new board
Today I asked about the progress they say...
They requested to Lenovo for a new board .. but they still did not receive it
How much time should I wait???
Will I get a refund???at least???

Hmm anyway I think I can fix it...
By changing my imei to normal...
Using xposed module
But I shall wait till this month ends and after that..
We'll see...

Lenovo g560 motherboard crash service center not helping now what to do

hi
i have purchase a lenovo g560 laptop on 2 june 2010. after a weak the motherboard get corrupt.now my system is not going to start.
i launch a call on indian head off with call id=4270018809 and they sujjest me to go the service center located at noida.
after going there they put my laptop for 1 week and after 1 weak they are saying we dont have the mother board.and they request to head office for this it will take uncertain time and i can take laptop without getting repaired.now what to do can this laptop get replaced any where help me its urgent.
thank in advance
Solved!
Go to Solution.

call lenovo support line to ship your laptop back to service.
if you have recovery disks, use it instead of shipping back to lenovo.

Web Service Proxy not returning Response in 11g

Hi,
I am facing a difference in the creation of Web Service Proxy in 11g when compared to 10g. I have exposure of creating a Web Service Proxy in 10g and I do observe that the folder name 'runtime' gets generated automatically along with the proxy at the time of creation.
But in 11g, the nature & behavior of Web Service Proxy creation has changed a lot according to my observation. I am facing an issue where the response object is not returning the expected results as per the functionality.
In 10g, we have used a Stub class (automatically created under 'runtime' folder) and we are able to put some logs to see the request and response object in the form of 'xml'. But in 11g, I am facing difficulty in getting the same logged to see the response from OPA.
Please share your thoughts which would definitely help me in resolving this issue.
With Regards,
Thiyagarajan V

Hi,
I have also tried using 'Web Service Data Control' as an alternate method to overcome the above mentioned issue. But I have ended up the error "DCA-29000: Unexpected exception caught: java.lang.NullPointerException,msg=null" and failed to create a data control.
The JDeveloper version which I am using is 11.1.1.5.0. I also came to know that there is a patch (9790388) which has resolved this bug in JDeveloper. I also applied the same patch in my Oracle Home using OPatch utility.
But unfortunatley, the version suitable for this patch is 11.1.1.4.0 and I suspected that could be one of the reason that the problem has not got resolved yet.
Please suggest the patch or any solution which can also help me in resolving this issue. I really appreciate your time and effort in sharing your thoughts for the problems which I have mentioned over here.
Thank you !!!
With Regards,
Thiyagarajan V

Service center not getting approval from Sony India

Dear Samuel, First of all thank you for your concern about my issue. The problem is still unresolved. Today also i contacted the service centre but again the same replay " your work is rejected by the sony". This is the 5th sony mobile am using and now I am planning to approach consumer court. That is the last thing I can do for this genuine case. Thank you

I have purchased Zperia Z1 on exchange basis from Sony authorized service
center (Madonna Electronics,MG Road,Cochin) on 04/03/2015. Previously I had
Zperia ZL and due to mic complaints service center suggested upgrade. But
after purchasing Z1 and using 3 months I noticed mic problem in Zperia Z1
too (person on other side couldn't hear me).
So I submitted the device on 25.06.2015 for service and till now it is not
repaired.
From the service center they told me that your work is not approved because
whenever they try to create job it is automatically showing out of
warranty. That is eventhough the mobile is in warranty,site showing out
warranty. Service center has explained this issue to SONY INDIA but not
getting reply from SONY INDIA. So from their side they are unable to do
anything unless they get permission from Sony India.
So today (28.07.2015 at 11 AM) I contacted toll free number and talked with
customer care executive and we had conference mode with Mr. Jefrin from
modonna electronices.
Later getting enough information from Mr. Jefrin customer care executive
directed the call to one of the Manager in Sony India and I raised the
issue to him. Later the Manager called the Madonna electronics and one Mr.
Ajmal explained the technical issues to the Manager.
Finally the Manager told me to write a mail regarding the issue. I forwarded the same letter hope they will solve it

Complaint Letter to BlackBerry due to the very rude service I have received in your service center in Kuala Lumpur Malaysia.

To BlackBerry Malaysia, BlackBerry International and Brightstar Corp,
On the 17th of October 2013 (2:44:27 PM), I’ve sent in my BlackBerry 9810 for service of the track pad with the work order (WO621039) and serial number ([removed]) at your BlackBerry Expert Center by IXSUN Sdn Bhd (Lot L2-19A, Level 2, Tropicana City Mall, No.3, Jalan SS20/27, 47400 Petaling Jaya, Selangor, Malaysia).
At the same time I have ordered 2 pieces of F-S1 battery pack as there wasn’t any ready stock for me to replace another 2 of my BlackBerry 9810 as I am having 4 BlackBerry 9810 within the family member. Back on the 17th of October, I was told that the stock will be arriving by the time my phone is ready to collect. On the date of November 3, 2013 approximately 9:05 PM I came to the service center to collect my phone as I was told that it is ready to be collect. After getting my phone back, I was told that the battery pack is still out of stock by their service personal with the name of ANG CHUN SIANG.
I told him that his colleague assured me that the stock will be arriving by the time my phone is ready to be collect, so how long more do I need to wait for the battery pack to arrive. He then told me that the F-S1 battery pack has run out of stock in Malaysia. I then ask him whether the Blackberry Malaysia distributor of Brightstar Corp bringing in from overseas will. He firmly told me by rising up his voice telling me that IT IS OUT OF STOCK WORLDWIDE, maybe BlackBerry has discontinued this product as it is for an older model phone.
I say: “My phone is still functioning well, just that the battery is out of order as it doesn’t last at all, I will run out of battery every 2-3 hours after per fully charge, or it will suddenly blackout saying that battery is out where the indicators show that I still have half of the battery. If BlackBerry discontinued the product what should I do with my phone, does it mean I need to change a brand new phone?”
He replied: “If you want to change your phone, then change all your BlackBerry phone away.” (In a very rude manner and loud volume).
Although all 4 of my BlackBerry 9810 are still under warranty, I understand that the battery lifespan is not covered under the warranty. Me as a user, ordered 2 new battery pack to replace the existing battery. I am willing to pay RM168 each for the new battery. I am not asking for a replacement or wanting to claim under the warranty for the battery. But because of BlackBerry and Brighstar Corp failed to provide the battery packfor me, I am told by your BlackBerry Expert Center staff to change away my entire BlackBerry phones that I am having. Bare in mind that my family member are users of 8 BlackBerry phone which includes BlackBerry with 4 BlackBerry Torch 9810, 1 BlackBerry Bold 9780, 1 BlackBerry Bold 9900 and 1 BlackBerry Z10.
I felt very offended and insulted that after supporting BlackBerry product for so many years, for the first time I have the feeling of looking into other brand of smartphones. Because of the existing battery pack are out of order, I had told to change all my useable phone to brand new smartphones away when I can continue using my phone without facing any issue by just changing the battery pack. By spending a merely RM168 each for the new battery pack then I can continue enjoy using my BlackBerry 9810 smartphones, but unfortunately I was told to spend thousands of money to buy a brand new smartphones. I am very disappointed at the service provided by your authorized BlackBerry Expert Center, as a loyal Blackberry supporter, I guess I know why the sales of BlackBerry has been dropping because their own dealer are chasing their customer away.
I strongly urge the BlackBerry Malaysia, BlackBerry International and Brightstar Corp look serious into this manner and pay high attention in this issue. Prompt investigation are highly appreciated. You can reach me anytime at [personal information removed]. I am looking forward for reply from any parties that are related and involved directly or indirectly.
Regards,
Nigel
Moderator Note:
Edited content to comply with Community Guidelines and Terms and Conditions of Use.

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Standar ws ProjectByPartyQueryResponse_In is not returning any values

Hi gurus,
I'm trying to use the standar webservice ProjectByPartyQueryResponse_In in our landscape in order to get all the projects related to the person responsible for the project but the web service is not returning any values.
When I execute the service -using soapui- with the following values (or any other value for that matters):
<PartyID>20000143</PartyID>
<PartyRoleCode>ZA</PartyRoleCode>
The web service always returns :
       <Log>
            <BusinessDocumentProcessingResultCode>5</BusinessDocumentProcessingResultCode>
            <MaximumLogItemSeverityCode>3</MaximumLogItemSeverityCode>
            <Item>
               <TypeID>002(ECC_SE_COMMON)</TypeID>
               <SeverityCode>3</SeverityCode>
               <Note>No records returned for ZA 0020000143</Note>
            </Item>
         </Log>
The party Id exists and also de party role code and there is at least one project that has that party with that role. I'm sure because I use other web service to find a project by id and in the result the project has the <Party> section with those values.
I was looking for solutions, notes, threads in forums with no success, then i decided to debug the webservice and I did find the following line in the webservice code.
SELECT objnr INTO TABLE it_data FROM ihpa
WHERE parvw = role_code AND
         parnr = party_id AND
         obtyp = 'PDN'.
when that line executes the select always returns 0 values, then I look in the table IHPA using the SE16 without any filter and I found that my records exists!! but the select does not get it. I was wondering why the select is not working and then I filter the data in the SE16 using the same values that the query does
for example:
PARVW= ZA
PARNR = 20000143
OBTYP = PDN
And I was surprised when the SE16 did not found any value even I was seeing in the previous screen with no filters!!!! And I supouse thats why the webservice is not working. I started making filters one by one, for example firts filtering just de PARVW = ZA and works, but when I filter just the PARNR = 20000143 the SE16 can't find any value, just when I put an * at the end of the number the SE16 returns all the values expected, Im guessing that the fields in the database has blanks at the end but this is a standar table and a standar program.
Have any of you had the same problem? is there anything that I can do? does anyone knows if this is an unkown bug? becaus I could'n find any note on the marketplace.
Any help would be appreciated.
Gustavo Balboa

Hi!
The problem were solved but not using the Badi, because the badi only let you change the value of the var party_id and that var is declared as PARNR (of type numeric with length 10), and no mater wat you do the two 00 can´t be removed.
We solved the problem with an enhancement point in the code at the method "party_get_data", look at the beginin and at the end. We just change the type of var used for party_id.. now we use a CHAR one insted the numeric used by the original code.
And we repeat the select...
Thank you very much for the help.
METHOD party_get_data.
"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""$"$SE:(1) Class CL_PRS_PROJECTPRJPARTYQR, Method PARTY_GET_DATA, Start                                                                                A
$$-Start: (1)----
$$
ENHANCEMENT 1 ZPARTY_GET_DATA.    "active version
DATA : WA_PARNR TYPE I_PARNR.
DATA : WA_CHPAR(10) TYPE C.
ENDENHANCEMENT.
$$-End:   (1)----
$$
DATA : temp_object_number TYPE ihpa-objnr,
          field1 TYPE char50,
          field2 TYPE char50,
          field_role TYPE char50,
          field_party TYPE char50,
          st_object_number TYPE TABLE OF bapiprexp.
DATA : it_data TYPE TABLE OF st_data,
         wa_data LIKE LINE OF it_data,
         itab TYPE TABLE OF st_data,
         wa LIKE LINE OF itab,
         wa_project_details LIKE LINE OF project_details,
         null.
Select Object number based on input Party and Role
SELECT objnr INTO TABLE it_data FROM ihpa
WHERE parvw = role_code AND
         parnr = party_id AND
         obtyp = 'PDN'.
Select Project ID based on input Object number
LOOP AT it_data INTO wa_data.
    SELECT pspid post1 FROM proj INTO CORRESPONDING FIELDS OF wa_data
    WHERE objnr = wa_data-pspid.                         "#EC CI_NOFIELD
    ENDSELECT.
    MOVE-CORRESPONDING wa_data TO wa.
    APPEND wa TO itab.
ENDLOOP.
IF sy-subrc <> 0.
    field_role = cl_wd_utilities=>get_otr_text_by_alias( 'PLM-SE_PRS_XI_PROXY/ROLE_CODE' ) .
    field_party = cl_wd_utilities=>get_otr_text_by_alias( 'PLM-SE_PRS_XI_PROXY/PARTY_ID' ) .
    CONCATENATE field_role role_code_external INTO field1.
    CONCATENATE field_party party_id INTO field2.
    MESSAGE e002(ecc_se_common) WITH field1 field2 INTO null.
    CALL FUNCTION 'PS_BAPI_MESSAGE_APPEND'
      TABLES
        return = party_return.
ELSE.
    MESSAGE s082(ops_se_prs) INTO null.
    CALL FUNCTION 'PS_BAPI_MESSAGE_APPEND'
      TABLES
        return = party_return.
ENDIF.
LOOP AT itab INTO wa.
    MOVE-CORRESPONDING wa TO wa_project_details.
    APPEND wa_project_details TO project_details.
ENDLOOP.
"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""$"$SE:(2) Class CL_PRS_PROJECTPRJPARTYQR, Method PARTY_GET_DATA, End                                                                                A
$$-Start: (2)----
$$
ENHANCEMENT 2 ZPARTY_GET_DATA.    "active version
WA_CHPAR = party_id.
SHIFT WA_CHPAR BY 2 PLACES.
CLEAR party_return.
REFRESH party_return.
SELECT objnr INTO TABLE it_data FROM ihpa
WHERE parvw = role_code AND
         parnr = WA_CHPAR AND
         obtyp = 'PDN'.
Select Project ID based on input Object number
LOOP AT it_data INTO wa_data.
    SELECT pspid post1 FROM proj INTO CORRESPONDING FIELDS OF wa_data
    WHERE objnr = wa_data-pspid.                         "#EC CI_NOFIELD
    ENDSELECT.
    MOVE-CORRESPONDING wa_data TO wa.
    APPEND wa TO itab.
ENDLOOP.
IF sy-subrc <> 0.
    field_role = cl_wd_utilities=>get_otr_text_by_alias( 'PLM-SE_PRS_XI_PROXY/ROLE_CODE' ) .
    field_party = cl_wd_utilities=>get_otr_text_by_alias( 'PLM-SE_PRS_XI_PROXY/PARTY_ID' ) .
    CONCATENATE field_role role_code_external INTO field1.
    CONCATENATE field_party party_id INTO field2.
    MESSAGE e002(ecc_se_common) WITH field1 field2 INTO null.
    CALL FUNCTION 'PS_BAPI_MESSAGE_APPEND'
      TABLES
        return = party_return.
ELSE.
    MESSAGE s082(ops_se_prs) INTO null.
    CALL FUNCTION 'PS_BAPI_MESSAGE_APPEND'
      TABLES
        return = party_return.
ENDIF.
LOOP AT itab INTO wa.
    MOVE-CORRESPONDING wa TO wa_project_details.
    APPEND wa_project_details TO project_details.
ENDLOOP.
ENDENHANCEMENT.
$$-End:   (2)----
$$
ENDMETHOD.

Dynamic Converter Not Returning HTML

Hi,
I'm trying to call get_dynamic_conversion service using RIDC on a word document to convert it to HTML. However, the service is not returning HTML but instead hda that starts as follows:
<?hda version="11gR1-11.1.1.4.0-idcprod1-101229T001824" jcharset=UTF8 encoding=utf-8?>
@Properties LocalData
computedTemplateName=
FileFormat=application/vnd.openxmlformats-officedocument.wordprocessingml.document
RIDC Call:
IdcClientManager manager = new IdcClientManager();
IdcClient idcClient = manager.createClient("idc://localhost:4444");
IdcContext userContext = new IdcContext("weblogic");
DataBinder binder = idcClient.createBinder();
binder.putLocal ("IdcService", "GET_DYNAMIC_CONVERSION");
binder.putLocal ("dDocName", dDocName);
binder.putLocal ("RevisionSelectionMethod", "LatestReleased");
ServiceResponse respuesta = idcClient.sendRequest (userContext, binder);
String html = respuesta.getResponseAsString();
I can see the content item is been converted to HTML in the UCM and labelled as "Get Conversion". I'm also getting the html output when I access the content item as follows in the browser but in the application via RIDC.
http://localhost:16200/cs/idcplg?IdcService=GET_DYNAMIC_CONVERSION&RevisionSelectionMethod=LatestReleased&dDocName=xxx_002
Thanks,
Raj

Hi
IdcService", "GET_DYNAMIC_CONVERSION need to be accompanied by the dID of the content that has to be HTML formatted .
Thanks
Srinath

OracleOraHome92ManagementServer service is not starting automatically

Hi all,
OracleOraHome92ManagementServer service is not starting automatically, though we have set it to start automatically. We get the following error message when we tried to start manually.
"Could not start the OracleOraHome92ManagementServer service on Local computer.
The service did not return an error. This could be an internal winodws error or an internal service error."
If we restart the entire server , then OracleOraHome92ManagementServer service is getting started automatically.
Kindly assist me in resolving the issue.
On analysing we find the error messages below is the error message.
VXA-2028 :
Unable to connect to OMS repository.
at oracle.sysman.vxa.VxaAppServer.startServices(VxaAppServer.java:1596)
at oracle.sysman.vxa.VxaAppServer.main(VxaAppServer.java:3144)
Error starting Oracle Management Server.
VXA-2028 :
Unable to connect to OMS repository."Could not start management server. Initialization failure"
OEMCTL for Windows NT: Version 9.2.0.1.0 Production
Copyright (c) 1998, 2002, Oracle Corporation. All rights reserved.
Starting the Oracle Management Server... [main][2012-1-4:9:14:7:67] VdbSession.processError: errorCode >12505<
[main][2012-1-4:9:14:7:67] VdbSession.processError: errorMsg >ORA-12505: TNS:listener could not resolve SID given in connect descriptor
<
[main][2012-1-4:9:14:7:67] VdbSession.processError: invalid connect string
[main][2012-1-4:9:14:17:129] VdbSession.processError: errorCode >12505<
[main][2012-1-4:9:14:17:129] VdbSession.processError: errorMsg >ORA-12505: TNS:listener could not resolve SID

If you check internet most times it is about adding the ip address and hostname (+ FQDN ) in C:\WINNT\System32\Drivers\Etc\Hosts file. Do you have that in your hosts file?
Eric

HP Deskjet D1520 - Can't access Service Center

I have n HP Deskjet D1520. In order to check the ink levels, adjust the alignment, etc. I have to access a part of the driver called the "service center."
When I click on the "service center" button I get a window with a title that literally looks like Japanese, and a message that says "service center not available."
Help!

All I can suggest at this point is to check with HP to make sure you have the latest drivers available for your printer.
Not all printers are compatible with the USB port on the Express, especially lower priced printers which are often designed to only work if they are attached directly to a computer.

Web proxy not returning all elements

Web proxy generated over a web service does not return all elements of an array. Testing of the web service on the application server results in three detail elements. However executing the web proxy only results in the first element being processed. Not sure where the disconnect is when generating the response object. Any suggestion is appreciated.
Edited by: bstegen on Jul 29, 2009 12:53 PM

Hi,
I have also tried using 'Web Service Data Control' as an alternate method to overcome the above mentioned issue. But I have ended up the error "DCA-29000: Unexpected exception caught: java.lang.NullPointerException,msg=null" and failed to create a data control.
The JDeveloper version which I am using is 11.1.1.5.0. I also came to know that there is a patch (9790388) which has resolved this bug in JDeveloper. I also applied the same patch in my Oracle Home using OPatch utility.
But unfortunatley, the version suitable for this patch is 11.1.1.4.0 and I suspected that could be one of the reason that the problem has not got resolved yet.
Please suggest the patch or any solution which can also help me in resolving this issue. I really appreciate your time and effort in sharing your thoughts for the problems which I have mentioned over here.
Thank you !!!
With Regards,
Thiyagarajan V

I am using iphone 4s its under warranty , phone got automatically turn off even if has 50% battery and not get on until i connect to charger . if i go to service center will they change my phone ? and will i have to pay anything if its battery issue ???/

i am using iphone 4s its under warranty , phone got automatically turn off even if has 50% battery and not get on until i connect to charger . if i go to service center will they change my phone ? and will i have to pay anything if its battery issue ???/

Take it in and see what the technicians say is wrong and then how they want to handle the iPhone. If the iPhone has a problem covered by the warranty then you should have no problems.

When they donot replace it by new phone then why the service center say that you will get new i phone .they take good chages for even for old one

I send my s4 for repair the i phone service center say thar they will replace it by new phonr .i think this is not right .this way they are mis guideing .

Are you referring to the use of either a new or refurbished phone as a warranty replacement? That is spelled out in the warranty, and is common practice in the electronics industry world-wide. A refurbished unit has been repaired/reconditioned and fully tested by the factory, and carries the same warranty as a new unit. I have yet to see a refurbished Apple product that did not look almost brand new with the complete packaging and instruction materials. Most refurbished units are customer returns because they changed their mind. These units go back to the factory for testing and cleanup, but cannot be sold as new even if they weren't used.
Or, are you saying that you expect your phone to be repaired instead of getting a replacement phone? I am not aware of any company that sends phones back to the factory for repair and makes you wait for the work to be completed. You always get a replacement phone instead.

Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.

Probably will never ever think of buying a locked phone from AT&T cause its one of the worst system integrations ever that these companies could think of.
The entire problem started when I put in a request with at&t to unlock my iphone 4s (ios7) which did get approved. I performed the entire instructions they asked me to do, which is to backup and restore. After doing those instructions my iphone gave me an error message below
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Basically saying that at&t hasn't still unlocked the iphone which a really helpful apple executive was able to confirm. I initiated another unlock process from at&t in order to unlock the iphone, just to be sure that its not something wrong from my end. The nice at&t lady stayed on chat with me to unlock the iphone step my step while I was calling the apple tech too. And the apple tech confirmed again that the iphone is locked to at&t.
Now, just a few minutes ago I tried another restore to see if any progress is being made and to my surprise I got an error message saying
Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.
I feel like I am just going around these two different "money hogger" companies which set certain rules and regulations to screw a regular phone buyer. I purchased this iphone in USA and trying to unlock in India, is it really this hard to simply unlock a device.
For now I am going to try to call a apple office in india (apprently we don't have very many out here) and see if they can help me. But any other assistance regarding unlocking an iphone 4s would be helpful. I have however, tried checking IMEI.info, called up apple, talked to at&t (which always say go talk to apple) I do have a case number from apple as well in case an apple executive reads this discussion forum (case number: 566383594)
Thanks

You got a confirmation from AT&T that it was authorized. Is this correct? - Yes i did get an email authorization on the 21st.
Then you connected the phone to a computer with the latest version of iTunes installed. You clicked on the phone's name in iTunes, then clicked "Backup Now". - Yes
When that finished you clicked "Restore iPhone" (NOT "Restore Backup") - Yes
Are you with me so far? - Yes.
And @ Varjak is right that after the 3rd restore I get the replacement error.
Plus I have NEVER jailbroken the iPhone. To give you another update, I spoke to a really nice apple tech in India who was atleast able to get me out of the replacement error by doing a recovery mode option. However, the lastest restore still gives me the same error
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Message was edited by: jabgars

I have been using apple iphone five s from du and it has some problem i have given it to the service center but they said your phone is locked by apple and i have given one week for result its one week already no response from apple which make me disgusti

i am here to share my feeling about apple and its co partner
i have been using apple iphone five s since five month i am happy with it but recently my iphone have some problem with its ear pices then i went to apple service center in abu dhabi
they took my phone for one day and tell me come for next day all will be okey
when i went to next day they say that your iclould account has been locked by apple so you need to wait for one week time
i have already a week and now when i went to meet them today they said just wait till apple reply to them and they are still waiting for that
what the disgusting situation can any one wait to have their phone for fifteen days in this world
such a well known company might not be given such a poor service
where can i contact for that please advice me

If there is a problem with your AppleID, you - and not the provider - must
straighten out the matter.
AppleID disabled:
http://support.apple.com/kb/TS2446
http://www.apple.com/support/itunes/contact/
https://getsupport.apple.com/Issues.action

Service center not return my phone.

Similar Messages

Maybe you are looking for