Service Level tracking summary report/ Error subreport

Hi Everybody,
I have SCOM 2012 SP1 RU2, after apply the RU2 and import the .mbp when I try to run the report Service Level tracking summary report I get this message:
Any Idea?
Regards!!!

What's version of SQL Reporting Service?
http://support.microsoft.com/kb/967749/en-us
Also you can check below link, may be help you
http://blogs.technet.com/b/mgoedtel/archive/2013/01/06/how-to-fix-the-om-2012-service-level-tracking-summary-report.aspx
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Similar Messages

Service level tracking items are not deleted

hi,
every time i add a new service level tracking, after that when I delete it, it is deleted from the service level tracking items. but it resides as available items when i want to run a SLA report.
i have already removed 'Test-Remove' from service level tracking in 'Authoring' tab but it still exist as available items to run a report as above picture.
do i have to remove it manually from sql server? any help is appreciated

Hi,
I checked on my lab, and I have the same result as yours. When I newed a service level tracking, I then go to the Operation DB to query below table
[OperationsManager].[dbo].[ServiceLevelObjective]
And found the object created, and then I delete the service level tracking on the operation manager console, and recheck the table again, the object is removed there also.
After that, I run service level tracking summary report, I can see the deleted service level tracking there.
It is hard to explain, but I think maybe there are temp files keep this information.
I would like to suggest you wait for some days and then recheck it.
Regards, Yan Li

Service Level Tracking Reports show no data from the data warehouse db.

Hi, I have some Service Level Tracking reports that will only show data from the last few days. If I select last month as the time frame, there is no data displayed. All of these reports have previously worked fine. Nothing to my knowledge
has changed, and it appears that the data is still being collected in the data warehouse database. Any thoughts would be greatly appreciated.

Is this meant for SCOM forum
https://social.technet.microsoft.com/Forums/systemcenter/en-US/home?category=systemcenteroperationsmanager
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www.gerryhampsoncm.blogspot.ie | LinkedIn:
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@gerryhampson

Route calls to two different CSQs, but show single set of Service Level stats on report

We have a single node UCCX 9.0.2 Premium environment to handle our ACD operations. Our agents take inbound customer service, claims and sales calls for a few dozen of our clients. All of these calls are currently taken by the same two teams of people regardless of which client it is for, with the sales calls going to one team and the customer service and claims calls going to the other team. There is a Sales CSQ and Skill for each client, and a Customer Service CSQ and Skill for each client. Currently the caller is presented with a menu giving two options...press 1 for customer service, press 2 for sales.
What we are looking at doing is adding a third prompt specifically for claims. Claims issues are handled by the Customer Service team, but only certain members of the team. Obviously I can create a new CSQ and Skill for Claims for each client, then have the new prompt route to the CSQ for Claims.
The challenging part is the reporting for this. We have to report Service Level statistics for Customer Service calls (but not sales) for each client, to show whether or not we're meeting the service level agreement requirements. The splitting out of claims calls to be handled by specific people is something being requested by our internal management, not the client. But as far as the client is concerned those are customer service calls, they would count toward our customer service SLA, and they expect to see a single SLA statistic reported.
I know that it's only possible to add multiple skills to a CSQ and force agent selection based on a specific skill in CCE (not available in CCX). But is there any way to script my way around this to get the same end result, and have the reporting data still reflect a single set of CSQ service level stats?

Thanks Aaron. We're running HRC right now, but I've been dying to switch us to the version of CUIC that's built in to CCX for quite a while and it appears I may be able to do so soon. I'm hoping to utilize some of the additional flexibility of the saved reporting templates in CUIC to massage the data formatting as needed.
CUIC Premium is something our management will be considering, but I'm anticipating the license for it being very expensive and probably causing them to eliminate it as an option. Unfortunately I haven't been able to get my hands on a demo copy of it to try to "sell" it to them either.
Thanks again for your help Aaron.

Calling a Web Service in a SSRS Report - Error Converting String to Generic List of Strings

Hello,
I am using SSRS version 2005 and am trying to call a web service to retrieve data for a SSRS report. I've looked on Google and MSDN for the past 2 days and have exhausted all options. Here are the details...
The web service method I am calling accepts 4 parameters...
Parameter 1 = Generic list of strings
Parameter 2 = DateTime
Parameter 3 = Int
Parameter 4 = Int
I have created a function (on the CODE tab in report properties) in my report that gets passed a comma delimited string and returns a Generic List of Strings that I use to format Parameter 1. The code for the function is as follows:
Public Function GetIDs(ByVal IDList as String) As List(Of String)
   Dim stringArray() = IDList.Split(",")
   Dim genericList As New List(Of String)(stringArray)
   Return genericList
End Function
I am passing a string to the function that looks something like this:
"1,2,3,4"
When I try to PREVIEW the report, I get an error that reads:
"There is an error on line 0 of custom code: [BC30002] Type 'List' is not defined"
I've tried changing the function declaration to pass back a string array:
Public Function GetIDs(ByVal IDList as String) As String()
    Return IDList.Split(","c)
End Function
This returned the error (from the web service):
"Error in line 5 position 22. Expecting state 'Element'.. Encountered 'Text' with name ", namespace"
I have also tried changing the function declaration to pass back an array:
Public Function GetIDs(ByVal IDList as String) As ARRAY
This also produced the error:
"Error in line 5 position 22. Expecting state 'Element'.. Encountered 'Text' with name ", namespace"
I know that this particular web service method DOES work because it is coded to accept nulls in the first parameter. So... when I call the method with nulls, it returns a recordset of ALL data (this works fine). Only when I pass a string to the function (which "filters" the recordset by the ID list), does the error occur.
Is SRSS limited with respect to VB.NET code so that the List(Of String) statement is not recognized? Has anyone done this before and if so, how did you convert a comma delimited string to a Generic List of Strings within a function in the SSRS report?
Any info would be greatly appreciated.
Thanks!
Bob

Hi Bob,
By default, in custom code, in order to use a variable or function that is not in the "System" namespace, we need to provide the full name.
In this case, the full name of the "List" is "System.Collections.Generic.List"
So, to solve the issue, please use the following code:
Public Function GetIDs(ByVal IDList as String) As System.Collections.Generic.List(Of String)
Dim stringArray() = IDList.Split(",")
Dim genericList As New System.Collections.Generic.List(Of String)(stringArray)
Return genericList
End Function
If you have any more questions, please feel free to ask.
Thanks,
Jin Chen
Jin Chen - MSFT

Service Level Report values not matching to Service Level Dashboard v 2.0 values

Hi Experts,
We have installed SLD v2 on a development SQL server along with WSS 3.0. The SLD is pointed to the SCOM datawarehouseDB to collect the information to have it up in the dials.
We have SCOM 2007 R2 who's OpsMgrDB and OpsMgrDWDB are hosted on a SQL 2008 R2 instance.
I have created the Distributed application and added 3 Service level Tracking to it.
Availibility
Processor Utilization
Memory Utilization
The problem here i am facing is that the values in the dials on the SLD Home sites do not match with the values i get when i run the report for Service Level Tracking Summary under reporting tab in Ops
Console.
What could be probable reason for this ?
Regards,
Prajul

Hello,
Here are some articles related to this issue. Hope they are helpful.
Running a Service Level Tracking Report
http://technet.microsoft.com/en-us/library/hh212726.aspx
Generating a Service Level Tracking Report
http://technet.microsoft.com/en-us/library/dd441422.aspx
The Service Level Tracking Summary Report in System Center Operations Manager 2007 may be empty if TODAY is not selected for the TO date
http://support.microsoft.com/kb/2567404/en-us
Best regards,
Sophia Sun
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BI publisher report : why "Database Usage Tracking Summary" repport is empty ?

Hi everyone,
I'me using BI publisher intergated to Grid Control12c (R3), trying to get "Database Usage Tracking Summary" report folowing Oracle documentation (http://docs.oracle.com/cd/E24628_01/doc.121/e24473/usage_reports.htm#EMADM13568)
And I have 2 problems :
1) FTPburst delivery is not working, sftp is configured but still have the folowing error
Echec de la distribution.
[INSTANCE_ID=gs00slli052.occ.lan.1424277393149] [OUTPUT_ID=1973]
Echec de distribution du document
[INSTANCE_ID=gs00slli052.occ.lan.1424277393149] [DELIVERY_ID=1974]Error deliver document to FTP::Exception happened when calling deliver API::Error deliver document to FTP::FILE=[::Exception happened when calling deliver API::oracle.xdo.delivery.ssh2.SshException: Error in writing data Broken pipeoracle.xdo.service.delivery.DeliveryException: oracle.xdo.delivery.ssh2.SshException: Error in writing data Broken pipe
at oracle.xdo.service.delivery.impl.DeliveryServiceI
2) Since FTPburst delivery is not working, i decide to try mail delivery. The delivery itself is working but the report is empty (see Sortie1.xls in attachements)
So i don't know why is it empty.
Can someone guide me ?

Hi,
Thank You for your quick reply. The table permission was alright.
Its very strange that, we configure usage tracking in obiee 11.1.1.6.0 using enterprise manager and that how all document says. And then it should automatically update the "NQSCONFIG.INI". But it was not updated there. So we need to change all configuration settings in both "Enterprise Manager" and also in the "NQSCONFIG.INI". Then it works fine!!
Thanks,
BK.

How to configure Service Level Reporting???

Hi All,
I have to configure Service Lever Reporing (SLR) on my solution manager for managed systems. Can any one please help me in configuring it? A Step-by-step explanation will be a great help.
Waiting for your kind responses.
Regards,
Faisal

Hi Jared,
Thanks for sharing the link. I have gone through the link.
However, when I edit the "Setup Service Level Reporting" by click the link under "Solution Monitoring->Service Level Reporting" under "Operations Setup", I could get the screen where in I found the below details:
1. Setup SL Reporting (On the left Pane)
2. Variants Administration (under the above head tree)
On the right pane, I could find:
1. Name
2. Type
3. Weeday of Processing
4. Active
5. Date of Next Report
I could successfully give the above details and saved it. However, I dont see any provision for seleting the system SIDs as mentioned in the help.sap.com site proposed by you.
May you help me in selecting the System SID for which I need to declare SLR?
Regards,
Syed

Solution and Service level Reporting in Solution Manager

Hi All,
I have got some requirement , can anyone please provide me the link/blog regarding Solution and Service level Reporting.
Thanks,
vk

Hi,
got confused since previous you said it was enterprise service report,
https://websmp207.sap-ag.de/~form/sapnet?_SCENARIO=01100035870000000202&_SHORTKEY=01100035870000742027&_OBJECT=011000358700000999072011E
the Following SAP notes
https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1442799
https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1250529
https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1391968
Thanks
Jansi

Vista got corrupt after power failure. sfc reports error and Event log service is unable to start itself.

Hi,
After a sudden power failure, I guess vista file system is corrupt.   I am able to start vista in normal mode, but it seems there are errors like Event Log service unable to start itself, when I start IE, it closes automatically ,
Norton antivirus does not start itself. and so on.
After Bing search, I went to safe mode and executed sfc /scannow and it reported error as below.
"Windows resource protection found corrupt files but was unable to fix some of them"
Unfortunately I am unable to upload log file, so I am pasting CBS.log content here....   Please advice.
Some parts of logs are removed due to limit of 60000 characters.
Please advice.
Regards
2014-07-07 14:55:57, Info                  CBS    Loaded Servicing Stack v6.0.6002.18005 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
2014-07-07 14:55:58, Info                  CSI
00000001@2014/7/7:09:25:58.062 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6e9c8a50 @0x7147854e @0x714563a1 @0x341392 @0x341ed4 @0x3417cb)
2014-07-07 14:55:58, Info                  CSI
00000002@2014/7/7:09:25:58.156 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6e9c8a50 @0x714ae7b6 @0x71490f93 @0x341392 @0x341ed4 @0x3417cb)
2014-07-07 14:55:58, Info                  CSI
00000003@2014/7/7:09:25:58.187 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6e9c8a50 @0x73981a0d @0x73981794 @0x34360b @0x342be3 @0x3417cb)
2014-07-07 14:55:58, Info                  CBS    NonStart: Checking to ensure startup processing was not required.
2014-07-07 14:55:58, Info                  CBS    NonStart: Windows is in Safe Mode.
2014-07-07 14:55:58, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL,
phase = 0, pdwDisposition = @0x2dfe70
2014-07-07 14:55:58, Info                  CBS    NonStart: Success, startup processing not required as expected.
2014-07-07 14:55:58, Info                  CSI    00000005 CSI Store 4780952 (0x0048f398) initialized
2014-07-07 14:56:03, Info                  CSI    00000006 [SR] Verifying 100 (0x00000064) components
2014-07-07 14:56:03, Info                  CSI    00000007 [SR] Beginning Verify and Repair transaction
2014-07-07 14:56:10, Info                  CSI    00000008 Repair results created:
POQ 0 starts:
     0: Move File: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\ca20037dc599cf01650000007806a403._0000000000000000.cdf-ms", Destination = [l:104{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms"
    1: Move File: Source = [l:218{109}]"\SystemRoot\WinSxS\Temp\PendingRenames\aa070f7dc599cf01660000007806a403.program_files_ffd0cbfc813cc4f1.cdf-ms", Destination = [l:130{65}]"\SystemRoot\WinSxS\FileMaps\program_files_ffd0cbfc813cc4f1.cdf-ms"
    2: Move File: Source = [l:244{122}]"\SystemRoot\WinSxS\Temp\PendingRenames\6aca137dc599cf01670000007806a403.program_files_common_files_d7a65bb2f0e854e7.cdf-ms", Destination = [l:156{78}]"\SystemRoot\WinSxS\FileMaps\program_files_common_files_d7a65bb2f0e854e7.cdf-ms"
    3: Move File: Source = [l:278{139}]"\SystemRoot\WinSxS\Temp\PendingRenames\2a8d187dc599cf01680000007806a403.program_files_common_files_microsoft_shared_818c5a0e45020fba.cdf-ms", Destination = [l:190{95}]"\SystemRoot\WinSxS\FileMaps\program_files_common_files_microsoft_shared_818c5a0e45020fba.cdf-ms"
    4: Move File: Source = [l:286{143}]"\SystemRoot\WinSxS\Temp\PendingRenames\4ab11f7dc599cf01690000007806a403.program_files_common_files_microsoft_shared_ink_3c86e3db0b3b254c.cdf-ms", Destination = [l:198{99}]"\SystemRoot\WinSxS\FileMaps\program_files_common_files_microsoft_shared_ink_3c86e3db0b3b254c.cdf-ms"
    5: Move File: Source = [l:292{146}]"\SystemRoot\WinSxS\Temp\PendingRenames\aa12227dc599cf016a0000007806a403.program_files_common_files_microsoft_shared_ink_en_7a951cedcb9a5105.cdf-ms", Destination = [l:204{102}]"\SystemRoot\WinSxS\FileMaps\program_files_common_files_microsoft_shared_ink_en_7a951cedcb9a5105.cdf-ms"
    6: Move File: Source = [l:162{81}]"\SystemRoot\WinSxS\Temp\PendingRenames\aa28487dc599cf016b0000007806a403.$$.cdf-ms", Destination = [l:74{37}]"\SystemRoot\WinSxS\FileMaps\$$.cdf-ms"
    7: Move File: Source = [l:208{104}]"\SystemRoot\WinSxS\Temp\PendingRenames\6aeb4c7dc599cf016c0000007806a403.$$_ehome_40103e2da1d
2014-07-07 14:56:10, Info                  CSI    121de.cdf-ms", Destination = [l:120{60}]"\SystemRoot\WinSxS\FileMaps\$$_ehome_40103e2da1d121de.cdf-ms"
POQ 0 ends.
2014-07-07 14:56:10, Info                  CSI    00000009 [SR] Verify complete
2014-07-07 14:56:11, Info                  CSI    0000000a [SR] Verifying 100 (0x00000064) components
2014-07-07 14:56:11, Info                  CSI    0000000b [SR] Beginning Verify and Repair transaction
2014-07-07 14:56:19, Info                  CSI    0000000c Repair results created:
POQ 1 starts:
POQ 42 ends.
2014-07-07 14:58:29, Info                  CSI    000000b1 [SR] Verify complete
2014-07-07 14:58:30, Info                  CSI    000000b2 [SR] Verifying 100 (0x00000064) components
2014-07-07 14:58:30, Info                  CSI    000000b3 [SR] Beginning Verify and Repair transaction
2014-07-07 14:58:38, Info                  CSI    000000b4 Repair results created:
POQ 43 starts:
     0: Move File: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\4a5ad3d4c599cf01391100007806a403._0000000000000000.cdf-ms", Destination = [l:104{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms"
    1: Move File: Source = [l:162{81}]"\SystemRoot\WinSxS\Temp\PendingRenames\4a5ad3d4c599cf013a1100007806a403.$$.cdf-ms", Destination = [l:74{37}]"\SystemRoot\WinSxS\FileMaps\$$.cdf-ms"
    2: Move File: Source = [l:234{117}]"\SystemRoot\WinSxS\Temp\PendingRenames\cadfdcd4c599cf013b1100007806a403.$$_help_windows_en-us_b594929e73669c5e.cdf-ms", Destination = [l:146{73}]"\SystemRoot\WinSxS\FileMaps\$$_help_windows_en-us_b594929e73669c5e.cdf-ms"
    3: Move File: Source = [l:228{114}]"\SystemRoot\WinSxS\Temp\PendingRenames\2a41dfd4c599cf013c1100007806a403.$$_help_help_en-us_91e6e7979a9bf9c6.cdf-ms", Destination = [l:140{70}]"\SystemRoot\WinSxS\FileMaps\$$_help_help_en-us_91e6e7979a9bf9c6.cdf-ms"
    4: Move File: Source = [l:214{107}]"\SystemRoot\WinSxS\Temp\PendingRenames\ea0ef7d4c599cf013d1100007806a403.$$_apppatch_1143992cbbbebcab.cdf-ms", Destination = [l:126{63}]"\SystemRoot\WinSxS\FileMaps\$$_apppatch_1143992cbbbebcab.cdf-ms"
    5: Move File: Source = [l:218{109}]"\SystemRoot\WinSxS\Temp\PendingRenames\ea241dd5c599cf013e1100007806a403.program_files_ffd0cbfc813cc4f1.cdf-ms", Destination = [l:130{65}]"\SystemRoot\WinSxS\FileMaps\program_files_ffd0cbfc813cc4f1.cdf-ms"
    6: Create Directory: Directory = [l:48{24}]"\??\C:\Program Files\MSN", Attributes = 00000080
POQ 43 ends.
2014-07-07 14:58:38, Info                  CSI    000000b5 [SR] Verify complete
2014-07-07 14:58:38, Info                  CSI    000000b6 [SR] Verifying 100 (0x00000064) components
2014-07-07 14:58:38, Info                  CSI    000000b7 [SR] Beginning Verify and Repair transaction
2014-07-07 14:58:43, Info                  CSI    000000b8 Repair results created:
POQ 44 starts:
     0: Move File: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\eac6f0d7c599cf01a31100007806a403._0000000000000000.cdf-ms", Destination = [l:104{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms"
    1: Move File: Source = [l:162{81}]"\SystemRoot\WinSxS\Temp\PendingRenames\aa89f5d7c599cf01a41100007806a403.$$.cdf-ms", Destination = [l:74{37}]"\SystemRoot\WinSxS\FileMaps\$$.cdf-ms"
    2: Move File: Source = [l:216{108}]"\SystemRoot\WinSxS\Temp\PendingRenames\6a4cfad7c599cf01a51100007806a403.$$_resources_fbee56ab048ab239.cdf-ms", Destination = [l:128{64}]"\SystemRoot\WinSxS\FileMaps\$$_resources_fbee56ab048ab239.cdf-ms"
    3: Move File: Source = [l:230{115}]"\SystemRoot\WinSxS\Temp\PendingRenames\caadfcd7c599cf01a61100007806a403.$$_resources_themes_4d0d4910e83c2273.cdf-ms", Destination = [l:142{71}]"\SystemRoot\WinSxS\FileMaps\$$_resources_themes_4d0d4910e83c2273.cdf-ms"
    4: Move File: Source = [l:240{120}]"\SystemRoot\WinSxS\Temp\PendingRenames\caadfcd7c599cf01a71100007806a403.$$_resources_themes_aero_3fd78bf4cb5fa2c4.cdf-ms", Destination = [l:152{76}]"\SystemRoot\WinSxS\FileMaps\$$_resources_themes_aero_3fd78bf4cb5fa2c4.cdf-ms"
    5: Move File: Source = [l:252{126}]"\SystemRoot\WinSxS\Temp\PendingRenames\8a7001d8c599cf01a81100007806a403.$$_resources_themes_aero_shell_a91dfa5124b343c4.cdf-ms", Destination = [l:164{82}]"\SystemRoot\WinSxS\FileMaps\$$_resources_themes_aero_shell_a91dfa5124b343c4.cdf-ms"
    6: Move File: Source = [l:276{138}]"\SystemRoot\WinSxS\Temp\PendingRenames\aa9408d8c599cf01a91100007806a403.$$_resources_themes_aero_shell_normalcolor_10be8ec981b35fb6.cdf-ms", Destination = [l:188{94}]"\SystemRoot\WinSxS\FileMaps\$$_resources_themes_aero_shell_normalcolor_10be8ec981b35fb6.cdf-ms"
    7: Move File: Source = [l:214{107}]"\SystemRoot\WinSxS\Temp\PendingRenames\cab80fd8c599cf01aa1100007806a403.$$_schcache_f995a5d4decb8cc0.cdf-ms", Destination = [l:126{63}]"\SystemRoot\WinSxS\FileMaps\$$_schcache_f995a5d4decb8cc0.cdf
2014-07-07 14:58:43, Info                  CSI    -ms"
    8: Move File: Source = [l:212{106}]"\SystemRoot\WinSxS\Temp\PendingRenames\cad948d8c599cf01ab1100007806a403.$$_msagent_be90584645cb9b95.cdf-ms", Destination = [l:124{62}]"\SystemRoot\WinSxS\FileMaps\$$_msagent_be90584645cb9b95.cdf-ms"
    9: Move File: Source = [l:214{107}]"\SystemRoot\WinSxS\Temp\PendingRenames\4a7578d8c599cf01ac1100007806a403.$$_system32_21f9a9c4a2f8b514.cdf-ms", Destination = [l:126{63}]"\SystemRoot\WinSxS\FileMaps\$$_system32_21f9a9c4a2f8b514.cdf-ms"
    10: Move File: Source = [l:242{121}]"\SystemRoot\WinSxS\Temp\PendingRenames\cafa81d8c599cf01ad1100007806a403.$$_system32_manifeststore_7d35b12f9be4c20e.cdf-ms", Destination = [l:154{77}]"\SystemRoot\WinSxS\FileMaps\$$_system32_manifeststore_7d35b12f9be4c20e.cdf-ms"
    11: Move File: Source = [l:224{112}]"\SystemRoot\WinSxS\Temp\PendingRenames\aae18dd8c599cf01ae1100007806a403.$$_msagent_chars_9a5bcb5da392f588.cdf-ms", Destination = [l:136{68}]"\SystemRoot\WinSxS\FileMaps\$$_msagent_chars_9a5bcb5da392f588.cdf-ms"
POQ 107 ends.
2014-07-07 15:08:01, Info                  CSI    00000213 [SR] Repair complete
2014-07-07 15:08:01, Info                  CSI    00000214 [SR] Committing transaction
2014-07-07 15:08:01, Info                  CSI    00000215 Creating NT transaction (seq 1), objectname [6]"(null)"
2014-07-07 15:08:01, Info                  CSI    00000216 Created NT transaction (seq 1) result 0x00000000, handle @0x4cc
2014-07-07 15:08:01, Info                  CSI
00000217@2014/7/7:09:38:01.060 CSI perf trace:
CSIPERF:TXCOMMIT;5
2014-07-07 15:08:01, Info                  CSI    00000218 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction
have been successfully repaired
2014-07-07 15:15:58, Info                  CBS    Scavenge: Package store indicates there is no component to scavenge, skipping.

Hi,
First, I would suggest you using last known good configuration:
Using Last Known Good Configuration
http://windows.microsoft.com/en-in/windows/using-last-known-good-configuration#1TC=windows-vista
if this cannot bring your Windows Vista back to good state, I suggest you perform in-place upgrade to fix the corrupted files:
How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2
http://support.microsoft.com/kb/2255099/en-us
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Alex Zhao
TechNet Community Support

Summary Report based on Subreports or other Crystal Reports

We use several Detail Reports. Additional we want to create a summary Report where we can see certain values or totals of the Detail Reports.
Is there a way to combine this information with Crystal?

You can set the value in the subreport like this:
shared NumberVar orderamount;
orderamount := {Orders.Order Amount};
You can sho the set value in your main report using the following code:
shared NumberVar orderamount;
orderamount
Regards
Stratos

Role Analysis at Action Level - Summary Report - Question

When running the Role Analysis Summary report at the Action Level, will the report show tcodes that run in the background from the tcodes specified in the role on the report?

Hi Varun,
Does this also apply on alert monitor report - say we have one tcode defined as critical action or is in one SOD risk, and the tcode is run indirectly, will it show in alert or not?
Example, we have seen one tcode showing as executed, but the user authorization doesn't have the tcode access at all. So I was wondering how did it come in alert report.
Regards,
Sabita

Is there any report for service level agreement monitoring?

Regards,
Lament

Hello
To configure the SLR Report, goto transaction DSMOP or DSWP
in soution overview, choose your system (i'm suposing you already configured monitoring for your system)
goto tab Solution Monitoring, choose operations setup on the left, and Service level reporting on the right.
there you can activate service level reporting, and customize your report.
If you need more help, let me know.
Regards
Geert

Layout Service Level Report

Hi together,
does anyone know, how to change the Layout of the Office-Document the Service Level Reports generated by the Solutionmanager? I know how to change the Fooder and Header, but what do I have to do to change e.g. the SAP Logo to the Logo of my company? Is it possible to change the Word Master Document?
Does anyone know?
Best regards
Thomas

Hello Thomas,
You can customize the SLR front page.
You can customize the header and footer, and since the SAP Logo is part of the report header, you should be able to replace it with your company logo. Please visit this link for more details [Customizing SLR FrontPage|https://websmp208.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000598892010E].
Please check the PDF at this location because I beleive it fully answers your question.
You should specifically look at "2.2 Customizing Step by Step - 2.2.2 General Settings - Coverpage".
Regards,
Paul

Report error service is not available

Hello,
I find the following error on several locations in my SIPstack logs on my Edge Server:
ms-diagnostics: 2019;reason="Report error service is not available";source="standard.kressmark.com"
What service is this referring to?
How can we troubleshoot this error message further?
Any additional information about this topic would be appreciated!
/mk
The full INFO message:
L_INFO(TF_PROTOCOL) [0]0A40.1148::03/10/2014-17:14:03.968.000000ad (SIPStack,SIPAdminLog::TraceProtocolRecord:SIPAdminLog.cpp(125))$$begin_record
Trace-Correlation-Id: 2161867164
Instance-Id: 000000F0
Direction: incoming;source="internal edge";destination="external edge"
Peer: standard.kressmark.com:5061
Message-Type: response
Start-Line: SIP/2.0 503 Service unavailable
From: "Mattias Kressmark"<sip:[email protected]>;tag=45e334cc8d;epid=8ff7cc2b20
To: <sip:[email protected]>;tag=FD66AF22DAE1582D6D94354611261F35
CSeq: 1 SERVICE
Call-ID: 9316261cef2141d3815a94c386e180d6
Via: SIP/2.0/TLS 17.21.122.15:49348;branch=z9hG4bKB54C0D77.B76658C4DF13234B;branched=FALSE;ms-received-port=49348;ms-received-cid=4600
Via: SIP/2.0/TLS 192.168.1.10:51983;received=81.217.34.250;ms-received-port=51983;ms-received-cid=100
ms-diagnostics: 2019;reason="Report error service is not available";source="standard.kressmark.com"
Server: RTC/4.0
Content-Length: 0
Message-Body: –
$$end_record

Hi,
Did you deploy Monitoring server in your Lync server environment?
Please update to the latest version for Lync server 2010 and then test the issue again.
http://technet.microsoft.com/en-us/lync/dn146015
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Service Level tracking summary report/ Error subreport

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