Service Request Tempaltes in Service Plan.

There are two related questions here:
1. Has Any one used Service Request Temaplates before ? There is no standard available, so I created my own of Template 
    Type: D. Is there a standard template transaction type that should be used ?
2. After I create some transactions using the Service Request template, I am unable to assign it to the Service Plan Item. the Serivce Plan item only accepts Service Order temaplates and throws an error message if I manually enter the Service Request Template number. the error message reads: "The Transaction ######## does not exist"  (##### --> Request Number).
Can some one shed light on these issues ?
Thanks,
Farhad.

Can you check if the Microsoft.EnterpriseManagement.HealthService.Modules.WorkflowFoundation.dll
is found on your management server (folder where service manager is installed)?
Cheers,
Anders Spælling
Senior Consultant
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